SyteLine vs Dolibarr

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Our analysts compared SyteLine vs Dolibarr based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Dolibarr is a suite of open-source tools for foundations, freelancers and organizations of all sizes. It has a few thousand developers, translators, users and testers who work on the project. Since it is open source, it has a large user base that consistently provides feedback to help improve the product as a whole. It can be used as a standalone local application or online on a dedicated or virtual machine that can be accessed from anywhere at any time.

Its features include product and stock management, human relationship, billing and finance, marketing and more. It is available in multiple variations and supports operating systems like Mac, Linux, Windows and auto-installer packages.
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$200/User, Monthly
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$14 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Maintain Prospects and Customer Details: Dolibarr lets users create customer or prospect records by adding their personal information to the database. It also helps create alternative contacts for every prospect and displays the status and potential of the opportunity. Users can also create and convert commercial proposals, quotes, sales orders and follow up with customers and prospects.  
  • Customization: Users can set up features according to their needs and choose from options like marketing, sales, manufacturing, human resources, accounting, logistics, invoicing, stock and more.  
  • Avoid Double Entries: The integrated features, even without any customization, help users avoid double entry and cut down on human error.  
  • Easy Upgrades: Upgrades to new versions are a part of the development process, making it easy for users to upgrade to the latest version easily without any data loss.  
  • Open Source: One of the biggest benefits of Dolibarr is that it has no cost of entry thanks to its open-source model. This allows thousands of end users, testers and developers to work on projects, provide feedback and help Dolibarr continually innovate.  
  • User-Friendly: Since the open-source model has a large end-user base, the platform gets a lot of contribution and feedback. This helps users make Dolibarr user friendly.  
  • Available on All Platforms: It is available as an auto-installer package, which does not require any coding or technical knowledge to install. It is also available as a standard distribution that is compatible with all the operating systems and PHP architecture. It is available as an on-premise and SaaS system.  
  • Partners: Its open-source environment creates an ecosystem of partners who can assist users with customized features.  
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Point of Sale Interface: Dolibarr supports a point of sale interface for restaurants, traditional shops and bars. The drag-and-drop interface helps users define tables, floors and rooms. Invoices and orders can be assigned to a table, and it supports automatic stock updates and a touchscreen POS.  
  • Double Entry Accounting: Dolibarr can set up accounts and dispatch data like salaries, products, expense reports, purchases and sales in ledger tables. Users can define or set up their own chart of accounts.  
  • APIs and Hooks: It allows users to integrate their ERP with other applications using hooks, triggers or APIs. It lets users adjust Dolibarr to suit their specific needs. Users can execute their own code every time an event occurs by adding trigger code. It also has an embedded API explorer tool to generate URLs or test APIs.  
  • Timesheets: Dolibarr offers numerous ways to enter details into timesheets, like week, day or month grid. It can also import information from projects and specific tasks.  
  • Market Place: One of its most unique features is its marketplace for extensible applications that help match the scale of users’ growth. It centralizes hundreds of add-ons to extend the functionality of every specific need. Users don’t need coding experience thanks to the included module builder assistant.  
  • Orders: Dolibarr helps users manage supplier and customer orders. Users can manage their product stock and workflow orders according to preset rules.  
  • Expense Reports: Dolibarr allows users to define expense types in dictionaries for accurate statistics. If users integrate the accounting module, they will automatically be able to dispatch all expenses to a different account. Managers can find, approve, validate or refuse expenses.  
  • Bank Reconciliation: This feature helps users detect typing errors or missing details during payment recording. Reconciliation of bank accounts can be made from the same grid and users can search through multiple lines at once by using filters.  
  • Billing & Payments: Users can create invoices, down payments and credit notes from scratch. They can also generate report invoices from proposals, orders, contracts and interventions. Users may include full content or predefined products manually.  
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Product Ranking

#13

among all
ERP Software

#68

among all
ERP Software

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Analyst Rating Summary

86
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100
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82
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SyteLine
Dolibarr
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 197 reviews
Excellent User Sentiment 184 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Dolibarr has a 'excellent' User Satisfaction Rating of 90% when considering 184 user reviews from 2 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
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4.5 (90)
3.9 (66)
4.5 (94)
4.5 (53)
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3.8 (22)
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Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

Dolibarr stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Cost-Effective: Many users appreciate that Dolibarr is a free and open-source ERP, making it a budget-friendly option compared to proprietary solutions.
Modular Design: Users value the flexibility of enabling only the modules they need, such as sales, CRM, or invoicing, allowing them to tailor the system to their specific requirements.
Active Community: A vibrant community of users and developers provides support, resources, and a collaborative environment for troubleshooting and knowledge sharing.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Steep Learning Curve: Dolibarr's interface can be overwhelming for new users due to its extensive features and complex configuration options. This can lead to a longer onboarding process and frustration for users who are accustomed to more intuitive ERP systems.
Limited Support: While Dolibarr has an active community forum and documentation, it lacks official customer support channels. This can be a challenge for businesses that require timely assistance with technical issues or have complex implementation needs.
Customization Challenges: Although Dolibarr is open-source and allows for customization, modifying the core code or extending functionality can be difficult for users without advanced technical skills. This can limit the ability to tailor the system to specific business requirements.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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Is Dolibarr all it's dolled up to be? One user, with over 10 years in IT, raves about Dolibarr's comprehensive features, particularly for small to medium-sized businesses. They highlight its robust nature and simplicity, emphasizing its value in boosting business operations. The user also appreciates the availability of numerous affordable modules that provide flexibility for various businesses. However, they suggest that the interface could be more intuitive and the workflow more proactive. Another user, focusing on its open-source nature, praises Dolibarr's modular approach, allowing users to run only necessary modules. They see it as a developer's dream, especially for creating customized solutions like GST modules for specific markets. However, they note that while it meets basic ERP needs, achieving feature-rich compliance with regional regulations might require code tweaking and customization. Dolibarr seems best suited for tech-savvy small and medium businesses comfortable with some level of customization. Its open-source nature and modular design allow for tailoring the system to specific needs, a major advantage over less flexible ERP solutions like Peachtree. However, businesses seeking a ready-to-go, feature-rich system for immediate compliance with regional regulations might find Dolibarr requiring more effort than anticipated.

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