PeopleSoft vs ServiceCore

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Our analysts compared PeopleSoft vs ServiceCore based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

PeopleSoft Software Tool
ServiceCore Software Tool

Product Basics

PeopleSoft, a software suite developed by Oracle America, offers a comprehensive solution for managing various business processes, including Enterprise Resource Planning (ERP). This versatile software caters to businesses of all sizes and across diverse industries. Its primary purpose is to streamline and automate essential tasks such as financial management, human resources, supply chain management, and customer relationship management. PeopleSoft's user-friendly interface and extensive functionality have garnered positive reviews, with users praising its ease of use and ability to meet the specific needs of their organizations.

Among its popular features are inventory tracking, employee benefits management, and financial reporting tools. PeopleSoft's pricing typically falls within the mid-range for similar ERP software options, and it offers flexible payment options such as monthly or annual subscriptions.

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ServiceCore is a comprehensive software solution designed to streamline operations for businesses in the waste management and portable sanitation industries. It integrates various functions such as scheduling, billing, inventory management, and customer relationship management into a single platform, effectively serving as an ERP system tailored to these specific sectors. The software is particularly well-suited for companies that need to manage a fleet of vehicles, track equipment, and handle complex billing scenarios, offering a robust set of tools to enhance operational efficiency and customer service.

Key benefits of ServiceCore include improved scheduling accuracy, enhanced route optimization, and seamless invoicing processes. Popular features encompass real-time GPS tracking, automated billing, and comprehensive reporting capabilities. Users often highlight the intuitive interface and the significant time savings achieved through automation.

Pricing for ServiceCore varies based on the size of the business and specific needs, typically structured on a subscription basis. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Overall, ServiceCore stands out for its industry-specific functionalities and user-friendly design, making it a valuable asset for businesses in the waste management and portable sanitation sectors.

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Product Insights

  • Increase Profitability: There are several features within the system that help increase profitability. For example, resource management capabilities help you leverage your resources so you can earn as much profit as possible. The Enterprise Pricer feature allows you to test prices analyze margin data. 
  • Collaborate with Suppliers: The eSupplier Connection provides vital information to suppliers and allows you to connect and collaborate with them via a web-enabled interface. This feature saves time for your procurement staff and improves the supplier-buyer relationship. The supply contract management feature fosters this relationship as well because it streamlines the contracting process for both supplier and buyer. 
  • Improve Visibility: The single, unified system provides system-wide visibility to the user. System integrations with modules like the e-procurement solution allow for visibility across departments. 
  • Improve Employee Productivity: The automation of business processes frees up time for employees to do other tasks. PeopleSoft Mobile Approvals allows you to manage approvals from anywhere, streamlining the approval process and saving your employees time. 
  • Manage Project Budgets: Project management features such as program management allow users to manage projects and their data across your entire organization. Project costing also assists in budget management. 
  • Save Money: Asset management capabilities, such as the maintenance management solution, lower the cost of owning assets. Cost management uses a flexible accounting model to handle supply chain costs. 
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  • Improved Efficiency: Streamline operations by automating routine tasks, reducing manual data entry, and minimizing errors.
  • Enhanced Customer Service: Provide better service with real-time access to customer information, service history, and billing details.
  • Cost Savings: Lower operational costs by optimizing resource allocation and reducing waste through precise inventory management.
  • Scalability: Easily scale your business operations as you grow, without the need for significant additional investment in new systems.
  • Data-Driven Decisions: Make informed decisions with comprehensive reporting and analytics that provide insights into business performance.
  • Regulatory Compliance: Ensure compliance with industry regulations through automated tracking and documentation of necessary records.
  • Improved Cash Flow: Accelerate invoicing and payment processes, leading to faster revenue collection and better cash flow management.
  • Enhanced Collaboration: Foster better teamwork with centralized data that is accessible to all relevant departments and stakeholders.
  • Customer Retention: Increase customer loyalty by providing consistent, high-quality service and maintaining accurate service records.
  • Resource Optimization: Maximize the use of your workforce and equipment by scheduling jobs efficiently and tracking asset utilization.
  • Reduced Downtime: Minimize service interruptions with proactive maintenance scheduling and real-time monitoring of equipment status.
  • Customizable Workflows: Tailor the software to fit your specific business processes, ensuring it meets your unique operational needs.
  • Mobile Accessibility: Empower your field staff with mobile access to job details, customer information, and real-time updates.
  • Enhanced Security: Protect sensitive business and customer data with robust security measures and user access controls.
  • Integration Capabilities: Seamlessly integrate with other business systems and tools, ensuring a cohesive and efficient workflow.
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  • Financial Management: PeopleSoft manages your company’s financials from end to end. It comes with basic financial tools such as a general ledger, receivables and payables. Other more advanced functions include risk management, cost management, cash management, eSettlements and Enterprise Pricer. 
  • Asset Management:  Asset management provides a single, unified database that tracks and stores your company’s assets. It manages associated accounting responsibilities and helps to lower the cost of asset ownership. Maintenance management streamlines the asset management lifecycle and ensures healthy investment levels that meet your financial and utilization goals. 
  • Procurement Tools: The e-procurement function controls purchasing and leverages your company’s supply base to a competitive advantage. It comes equipped with robust search capability and intuitive pages, which makes for ease of navigation. Other primary procurement features include purchasing and inventory management.  
  • Project Management: Resource management capabilities provide the user with the tools to identify and use resources in the most advantageous way. Project costing supports the financial processes within project management with its budgeting, analysis, costing and burdening capabilities.  
  • Supply Chain Management: PeopleSoft automates numerous supply chain processes. Supply planning, strategic sourcing and order management are some of the features that benefit from this type of automation. 
  • Global Transactional Management: The Financial Gateway Datasheet is an electronic payment solution that optimizes payment processing and reduces late payments. Cash management streamlines the planning, processing and reporting requisites of global treasury units.  
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  • Route Optimization: Automatically generate the most efficient routes for your service vehicles, reducing travel time and fuel costs.
  • Inventory Management: Track and manage your inventory in real-time, ensuring you always know what you have in stock and where it is located.
  • Customer Relationship Management (CRM): Maintain detailed records of customer interactions, preferences, and service history to enhance customer satisfaction and retention.
  • Billing and Invoicing: Create, send, and track invoices with ease, ensuring timely payments and accurate financial records.
  • Job Scheduling: Schedule and assign jobs to your team members, ensuring that all tasks are completed on time and to the highest standard.
  • Mobile Access: Access ServiceCore from any mobile device, allowing your team to stay connected and productive while on the go.
  • Reporting and Analytics: Generate detailed reports and gain insights into your business performance, helping you make informed decisions.
  • QuickBooks Integration: Seamlessly integrate with QuickBooks to streamline your accounting processes and ensure accurate financial data.
  • Customer Portal: Provide your customers with a self-service portal where they can view their account information, make payments, and request services.
  • GPS Tracking: Monitor the location of your service vehicles in real-time, improving fleet management and customer service.
  • Compliance Management: Ensure your business complies with industry regulations by tracking necessary documentation and certifications.
  • Work Order Management: Create, assign, and track work orders from start to finish, ensuring all tasks are completed efficiently.
  • Service History Tracking: Maintain a detailed history of all services provided to each customer, helping you deliver personalized and consistent service.
  • Customizable Forms: Create and use custom forms to capture the specific information you need for your business operations.
  • Automated Reminders: Set up automated reminders for upcoming services, appointments, and payments to keep your business running smoothly.
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Product Ranking

#10

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ERP Software

#101

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ERP Software

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User Sentiment Summary

Good User Sentiment 1431 reviews
Great User Sentiment 51 reviews
79%
of users recommend this product

PeopleSoft has a 'good' User Satisfaction Rating of 79% when considering 1431 user reviews from 5 recognized software review sites.

80%
of users recommend this product

ServiceCore has a 'great' User Satisfaction Rating of 80% when considering 51 user reviews from 1 recognized software review sites.

4.6 (20)
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3.7 (645)
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4.0 (51)
4.0 (249)
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4.3 (284)
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4.2 (233)
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Synopsis of User Ratings and Reviews

Functionality: According to 92% of reviewers, Oracle PeopleSoft provides robust functionality.
User-Friendliness: Though there were some complaints about the user-friendliness of the system, almost 80% of reviewers who mentioned the user interface said the system is easy to use once you complete training.
Integration: With fully-integrated applications, 100% of users who mentioned integration in their review were happy with the connectivity of the system.
Support: Amongst conflicted reviews concerning customer support and training, PeopleSoft came out with about 60% happy respondents.
Customization: All of the reviewers mentioning customization applauded the system’s ability to adapt to their processes and preferences.
Data Management: According to 100% of reviewers, PeopleSoft provides abundant data storage and organized data management.
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User-Friendly Interface: ServiceCore is praised by users for its intuitive design, making it easy to navigate and use for managing tasks, even for those who are not tech-savvy.
Industry-Specific Functionality: ServiceCore is specifically designed for the waste management and portable sanitation industries, providing features tailored to their unique needs such as scheduling, route optimization, and inventory tracking.
Improved Operational Efficiency: By automating tasks such as scheduling and billing, ServiceCore streamlines operations, reduces manual work, and improves overall efficiency for businesses.
Strong Customer Support: Users have reported positive experiences with ServiceCore's customer support, noting their responsiveness and helpfulness in resolving issues.
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Navigation: The most widespread complaint amongst reviewers is concerned with complicated, disjointed navigation. Of the users who mentioned the navigation, 83%were unhappy with the UI/UX of Oracle PeopleSoft.
Reporting: Reporting capabilities of the system are considered sub-par with just over 50% of reviewers issuing complaints. Out-of-the-box reports are not robust enough and custom reports are difficult to build.
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High Cost: ServiceCore's software can be expensive, which might be a barrier for some businesses.
Learning Curve: New users might face a learning curve due to the software's extensive features and functionalities.
Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Limited Customization: A desire for more customization options has been mentioned as an area for improvement by some users.
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Oracle PeopleSoft poses issues such as difficulties in navigating the system and generating valuable reports. Otherwise, reviewers were satisfied with the system functionality, ease of use, connectivity, support, data management and ability to customize. It’s recommended that anyone adopting this system have tech-savvy end users.

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Is ServiceCore the core software solution for your business? Users rave about ServiceCore's intuitive interface and comprehensive features, particularly praising its scheduling, invoicing, and customer management capabilities. Customers appreciate the software's user-friendliness, with many highlighting its intuitive design and ease of use, especially for managing inventory and scheduling. However, some users have reported a steep learning curve during the initial setup. A few users have also mentioned occasional bugs and limited customization options as drawbacks. Despite these minor issues, ServiceCore is highly regarded for its robust functionality and excellent customer support. Users particularly appreciate the software's ability to streamline operations, improve efficiency, and provide valuable insights into their business. The software's focus on service-based businesses, with features like inventory tracking, dispatching, and route optimization, makes it a standout choice in its category. Overall, ServiceCore is best suited for small to mid-sized service-based businesses looking to ditch manual processes and embrace a digital solution, especially those dealing with inventory management. While the initial setup might require some effort, the software's long-term benefits in terms of efficiency, organization, and customer satisfaction make it a worthwhile investment.

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