PeopleSoft vs Acumatica

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Our analysts compared PeopleSoft vs Acumatica based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

PeopleSoft Software Tool

Product Basics

PeopleSoft, a software suite developed by Oracle America, offers a comprehensive solution for managing various business processes, including Enterprise Resource Planning (ERP). This versatile software caters to businesses of all sizes and across diverse industries. Its primary purpose is to streamline and automate essential tasks such as financial management, human resources, supply chain management, and customer relationship management. PeopleSoft's user-friendly interface and extensive functionality have garnered positive reviews, with users praising its ease of use and ability to meet the specific needs of their organizations.

Among its popular features are inventory tracking, employee benefits management, and financial reporting tools. PeopleSoft's pricing typically falls within the mid-range for similar ERP software options, and it offers flexible payment options such as monthly or annual subscriptions.

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Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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$200/User, Monthly
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Product Insights

  • Increase Profitability: There are several features within the system that help increase profitability. For example, resource management capabilities help you leverage your resources so you can earn as much profit as possible. The Enterprise Pricer feature allows you to test prices analyze margin data. 
  • Collaborate with Suppliers: The eSupplier Connection provides vital information to suppliers and allows you to connect and collaborate with them via a web-enabled interface. This feature saves time for your procurement staff and improves the supplier-buyer relationship. The supply contract management feature fosters this relationship as well because it streamlines the contracting process for both supplier and buyer. 
  • Improve Visibility: The single, unified system provides system-wide visibility to the user. System integrations with modules like the e-procurement solution allow for visibility across departments. 
  • Improve Employee Productivity: The automation of business processes frees up time for employees to do other tasks. PeopleSoft Mobile Approvals allows you to manage approvals from anywhere, streamlining the approval process and saving your employees time. 
  • Manage Project Budgets: Project management features such as program management allow users to manage projects and their data across your entire organization. Project costing also assists in budget management. 
  • Save Money: Asset management capabilities, such as the maintenance management solution, lower the cost of owning assets. Cost management uses a flexible accounting model to handle supply chain costs. 
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  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Financial Management: PeopleSoft manages your company’s financials from end to end. It comes with basic financial tools such as a general ledger, receivables and payables. Other more advanced functions include risk management, cost management, cash management, eSettlements and Enterprise Pricer. 
  • Asset Management:  Asset management provides a single, unified database that tracks and stores your company’s assets. It manages associated accounting responsibilities and helps to lower the cost of asset ownership. Maintenance management streamlines the asset management lifecycle and ensures healthy investment levels that meet your financial and utilization goals. 
  • Procurement Tools: The e-procurement function controls purchasing and leverages your company’s supply base to a competitive advantage. It comes equipped with robust search capability and intuitive pages, which makes for ease of navigation. Other primary procurement features include purchasing and inventory management.  
  • Project Management: Resource management capabilities provide the user with the tools to identify and use resources in the most advantageous way. Project costing supports the financial processes within project management with its budgeting, analysis, costing and burdening capabilities.  
  • Supply Chain Management: PeopleSoft automates numerous supply chain processes. Supply planning, strategic sourcing and order management are some of the features that benefit from this type of automation. 
  • Global Transactional Management: The Financial Gateway Datasheet is an electronic payment solution that optimizes payment processing and reduces late payments. Cash management streamlines the planning, processing and reporting requisites of global treasury units.  
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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Product Ranking

#10

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#3

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 1431 reviews
Great User Sentiment 2062 reviews
79%
of users recommend this product

PeopleSoft has a 'good' User Satisfaction Rating of 79% when considering 1431 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

4.6 (20)
5.0 (13)
3.7 (645)
4.5 (1217)
4.0 (249)
4.5 (126)
4.3 (284)
4.3 (110)
4.2 (233)
4.4 (596)

Awards

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SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Functionality: According to 92% of reviewers, Oracle PeopleSoft provides robust functionality.
User-Friendliness: Though there were some complaints about the user-friendliness of the system, almost 80% of reviewers who mentioned the user interface said the system is easy to use once you complete training.
Integration: With fully-integrated applications, 100% of users who mentioned integration in their review were happy with the connectivity of the system.
Support: Amongst conflicted reviews concerning customer support and training, PeopleSoft came out with about 60% happy respondents.
Customization: All of the reviewers mentioning customization applauded the system’s ability to adapt to their processes and preferences.
Data Management: According to 100% of reviewers, PeopleSoft provides abundant data storage and organized data management.
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User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Navigation: The most widespread complaint amongst reviewers is concerned with complicated, disjointed navigation. Of the users who mentioned the navigation, 83%were unhappy with the UI/UX of Oracle PeopleSoft.
Reporting: Reporting capabilities of the system are considered sub-par with just over 50% of reviewers issuing complaints. Out-of-the-box reports are not robust enough and custom reports are difficult to build.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Oracle PeopleSoft poses issues such as difficulties in navigating the system and generating valuable reports. Otherwise, reviewers were satisfied with the system functionality, ease of use, connectivity, support, data management and ability to customize. It’s recommended that anyone adopting this system have tech-savvy end users.

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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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