NetSuite vs ERPNext

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Our analysts compared NetSuite vs ERPNext based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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ERPNext is an open-source business solution that caters to small, medium and large-scale industries. It implements with minimum budget and resource usage, making it feasible for start-ups. It offers comprehensive processes to streamline retail management, track inventory, manage customers and increase ROI.

It has a multilingual website builder to manage content and eCommerce needs. It provides built-in integrations with Google, Slack, PayPal, Shopify and more to centralize business operations.
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$999/User, Monthly
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Tailored to your specific needs
$50 Monthly
Get a free price quote
Tailored to your specific needs
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Product Assistance

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Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Automate Stock Replenishment: Create a material request automatically when the inventory level goes below a certain level. Replenish inventory at the right time, mitigating the risk of stock exhaustion. 
  • Improve Customer Management: Maintain credit limits, view receivables, gauge total billing amount and analyze average customer revenue to manage customers better and make informed business decisions. 
  • Customize On-the-Fly: Add custom fields in the form, fetch values to customize form behavior and hide specific fields based on user roles. Enable users to grab relevant information from the vendors or clients. 
  • Facilitate Retail Management: Register a new branch with a couple of clicks and monitor various dimensions such as expenses, stock movements, profit and loss to assess business profitability as a whole. Facilitate the use of local language to ensure interaction with diverse customers. 
  • Automate Routine Tasks: Set up assignment rules like load balancing to distribute leads among the team automatically. It reduces overheads and empowers the sales teams to meet deadlines while dedicating more time to respond to customers. 
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Financial Accounting: Manage accounts, transactions and taxes through the accounting module. Manage income and expenses, set up notifications and track cash flow. Manage transactions, send invoices and view reports in multiple currencies. Auto-generate invoices for subscription orders via the subscription module. 
  • Customer Relationship Management: Track the presales process from lead capturing and digital marketing to customer emails and calls. Get live desktop notifications of incoming calls to facilitate omnichannel interactions. Distribute leads among the team via assignment rules to reduce work overhead. Monitor the sales teams’ performance, analyze lead traffic and facilitate sales pipeline visibility. 
  • Human Resources: Recruit talent, plan manpower needs, post jobs, review and email candidates, and store documents in a centralized location. Track expenses, travel requests and employee advances through configurable workflows. Leverage the HR module to manage leaves, submit attendance records and define employee shifts. 
  • Sales and Purchasing: Manage sales tasks such as material requisition, quotations, orders and delivery tracking. Track inventory levels and manage suppliers, shipments and deliverables. Offer a real-time view of sales and purchases with dashboards to analyze critical information in one place. 
  • Project Management: Organize, schedule and track project activities to speed up work. Break down vast projects into manageable tasks and assign them to team members to facilitate collaboration. Assess project progress and efficiency with clearly defined priorities, deadlines and milestones. 
  • Asset Management: Manage and store asset information, including status, location, warranty, insurance, depreciation and more. Configure asset depreciation schedules, calculate amounts and dates and create accounting entries. 
  • Order Management: Maintain a single view of products and stocks across multiple locations. Use serial numbers to track item lifecycle from procurement to delivery. 
  • Manufacturing: Capture operations on the shop floor. View real-time job status, workstation location, employee assignments and more on a single screen. Manage batched items and scan item barcodes through device cameras to find stock. Track material consumption to mitigate expenses and utilize optimum resources. 
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Product Ranking

#38

among all
ERP Software

#6

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

80
we're gathering data
89
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91
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetSuite
ERPNext
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 89 57 91 99 84 97 78 83 86 100 64 67 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 6448 reviews
Excellent User Sentiment 223 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

91%
of users recommend this product

ERPNext has a 'excellent' User Satisfaction Rating of 91% when considering 223 user reviews from 4 recognized software review sites.

4.9 (20)
4.3 (8)
4.0 (3489)
3.8 (17)
n/a
4.6 (69)
4.2 (1600)
4.6 (129)
4.4 (125)
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4.0 (1214)
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Awards

SelectHub research analysts have evaluated NetSuite and concluded it earns best-in-class honors for Finance and Accounting and Warehouse Management.

Finance and Accounting Award
Warehouse Management Award

ERPNext stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Customization: The solution provides robust customization features, according to 80% of users. Based on the Frappe Framework, it’s easily customizable.
Usability: According to 100% of users who reviewed this pro, it’s easy to use. The tool has a powerful search field that allows users to find what they’re looking for quickly.
Reporting: About 100% of users who mentioned this pro said it has flexible reporting options.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Customer Support: The support team isn’t knowledgeable and friendly, according to 67% of users.
Documentation: According to 75% of users who reviewed this con, detailed documentation about the system’s use isn’t provided.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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It can be set up with a minimum infrastructure budget. It has advanced reporting capabilities to create dynamic reports on the go. Advanced reporting enables creating robust dashboards to display the important business metrics and KPIs accurately. However, some users complain of the lack of detailed documentation about the software. The customer support team needs to be more responsive and amicable towards the clients.

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Screenshots

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