NetSuite vs Dynamics 365 ERP

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Our analysts compared NetSuite vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

A 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

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$999/User, Monthly
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$70/User, Monthly
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Tailored to your specific needs
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Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: With a best-in-class award and a 99 score for its financial management capabilities in our assessment, it provides real-time visibility into financial data, tracks expenses, and manages budgets to support informed financial decisions. It also strengthens financial reporting and ensures compliance with industry standards.
  • Optimized Inventory Management: This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP. You can track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. There are also tools to improve supply chain visibility and responsiveness to customer demand.
  • Enhanced Customer Experience: With a score of 99 for CRM features in our assessment, Dynamics 365 ERP has a lot to offer to improve customer experiences. It also streamlines service delivery and simplifies order fulfillment, while providing a 360-degree view of customer interactions for personalized, impactful experiences.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: This capability earns a perfect 100 from our analyst team for its ability to provide secure accounting views and restrict manual adjustments. Safeguard sensitive data with advanced security features designed to meet strict compliance and regulatory standards.
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#38

among all
ERP Software

#1

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

80
82
89
97
57
76
91
99
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Project Management
Finance and Accounting
Inventory Management
Customer Relationship Management
Analytics and Reporting
Inventory Management
Customer Relationship Management
Finance and Accounting
Project Management
Analytics and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetSuite
Dynamics 365 ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 89 57 91 99 84 97 78 83 86 100 64 67 87 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
82%
6%
12%
94%
0%
6%
57%
0%
43%
71%
0%
29%
91%
0%
9%
100%
0%
0%
100%
0%
0%
96%
0%
4%
83%
0%
17%
75%
0%
25%
100%
0%
0%
100%
0%
0%
78%
0%
22%
78%
0%
22%
83%
0%
17%
92%
0%
8%
80%
0%
20%
80%
10%
10%
100%
0%
0%
100%
0%
0%
56%
11%
33%
78%
0%
22%
67%
0%
33%
67%
0%
33%
86%
0%
14%
64%
0%
36%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
0%
36%
71%
0%
29%

User Sentiment Summary

Great User Sentiment 6448 reviews
Great User Sentiment 8415 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

4.9 (20)
n/a
4.0 (3489)
3.8 (1594)
4.2 (1600)
4.4 (5760)
4.4 (125)
4.4 (120)
4.0 (1214)
3.9 (941)

Awards

SelectHub research analysts have evaluated NetSuite and concluded it earns best-in-class honors for Finance and Accounting and Warehouse Management.

Finance and Accounting Award
Warehouse Management Award

SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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