Microsoft Dynamics SL vs Dynamics 365 ERP

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Our analysts compared Microsoft Dynamics SL vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Microsoft Dynamics SL Software Tool

Product Basics

Microsoft Dynamics SL combines the power of an ERP solution with robust project and financial management features. It helps users deal with fluctuating demand while providing accurate budgeting support to keep financial records organized.

It functions within businesses of any size and can help boost sales, reduce job costs, provide insight into company data and ensure all compliances are met. It comes in two versions, Business Essentials or Advanced Management, that can come as a complete package or users can choose a la carte.

Pros
  • Strong financial management
  • Robust project accounting
  • User-friendly interface
  • Customizable features
  • Reliable support
Cons
  • Limited customization options
  • Potentially complex setup
  • Costly add-ons
  • Reporting could be enhanced
  • Some integration challenges
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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

A 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

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$1,800/User, Annually
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$70/User, Monthly
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Product Assistance

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Product Insights

  • Quick Startup: This system leverages the simplicity of Microsoft Office apps to cut down on training time and get everyone up and running fast. 
  • Stay Mobile: Users can perform all of their necessary data entry, project management, expense entry, setup and approval from desktops, laptops and internet-enabled mobile devices. 
  • Scalable: The system is scalable and can adapt to the changing requirements of a business. Use what you need and expand as the company grows. 
  • Inclusive Project and Accounting Management: Microsoft Dynamics SL combines project management with accounting support for an accessible, end-to-end platform. 
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: With a best-in-class award and a 99 score for its financial management capabilities in our assessment, it provides real-time visibility into financial data, tracks expenses, and manages budgets to support informed financial decisions. It also strengthens financial reporting and ensures compliance with industry standards.
  • Optimized Inventory Management: This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP. You can track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. There are also tools to improve supply chain visibility and responsiveness to customer demand.
  • Enhanced Customer Experience: With a score of 99 for CRM features in our assessment, Dynamics 365 ERP has a lot to offer to improve customer experiences. It also streamlines service delivery and simplifies order fulfillment, while providing a 360-degree view of customer interactions for personalized, impactful experiences.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: This capability earns a perfect 100 from our analyst team for its ability to provide secure accounting views and restrict manual adjustments. Safeguard sensitive data with advanced security features designed to meet strict compliance and regulatory standards.
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    Financial Management
  • Accounts Payable: Keep track of when payments are due, discounts, predict funding requirements and monitor payments as they process. 
  • General Ledgers: This feature helps users analyze financial data for informed decision-making processes. 
  • Cash Manager: The Microsoft Dynamics SL Cash Manager gives users instant access to current balances and bank reconciliation tools. 
  • Multi-Company Support: Users can monitor and analyze information from multiple companies. Keep track of multiple divisions within companies, run processes and report results based on multiple businesses. 
  • Business Intelligence
  • Business Analyzer: Users can view SQL reports, Excel charts and Management Reporter documents from internet-enabled devices.  
  • Microsoft Forecaster: This feature can be integrated to boost budgeting and planning processes through the creation of accurate and realistic budgets. 
  • Quick Query and Quick Query Web App: Users can leverage over 100 predefined views of financial information. Filter and save custom financial views with Refreshable Excel documents and Pivot tables. 
  • Project Management
  • Communicator: It features automatic alerts that inform users of upcoming deadlines, approvals, rising costs and more. This way project managers can step in before problems spiral out of control. 
  • Contract Management: Gain better control over change orders, subcontractor disbursements and document tracking. 
  • Resource Management: This included web app gives users an accessible visualization of resources to make assigning them easier. Boost profitability, track availability of personnel, billable time and more. 
  • Microsoft Project Connector: Integrate directly with Microsoft Project. Data flows directly from the original Microsoft Dynamics system without being compromised. 
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#93

among all
ERP Software

#1

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 8415 reviews
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85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

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3.8 (1594)
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Awards

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SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

Familiar Interface: Microsoft interface makes it easy to learn and use for users familiar with other Microsoft products.
Project-Centric Focus: Strong project accounting features cater to industries like construction and engineering.
Financial Management: Robust financial management tools provide accurate insights and control.
Customization Options: While not as extensive as some, it offers flexibility through configuration and add-ons.
Reliable Support: Microsoft and partner support options provide assistance and guidance.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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Limited Customization: May not be as customizable as some other ERP systems, especially for complex needs.
Potential Setup Complexity: Initial setup can be complex, requiring IT expertise or partner assistance.
Costly Add-ons: Additional features and modules can be expensive, increasing overall cost.
Reporting Enhancements Needed: While reporting capabilities exist, some users find them lacking in flexibility and customization.
Integration Challenges: Integrating with other systems can be complex, requiring additional tools or expertise.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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User reviews for Microsoft Dynamics SL paint a mixed picture. While lauded for its user-friendly interface and familiar Microsoft look-and-feel, especially for existing Office users, its strengths seem geared towards specific needs. "It shines in project-based industries like construction," commented one reviewer, praising its robust project accounting features. However, some find its customization options limited compared to competitors like Acumatica or NetSuite, especially for complex businesses. "Setting it up initially can be a beast," another user shared, highlighting the potential complexity and need for expert assistance. Cost is another key factor in reviews. While praised for its reliable Microsoft support, users raise concerns about additional costs. "Add-ons can get pricey," a reviewer noted, comparing it to more cost-effective options like Dynamics 365 Business Central. Reporting capabilities also drew mixed reactions. Some appreciate the standard reports and Power BI integration, while others wish for more flexibility and customization. "I miss the advanced reporting features I had in [competitive product]," shared one user, emphasizing the importance of reporting for data-driven decisions. Overall, Microsoft Dynamics SL seems like a solid choice for project-centric businesses who value familiarity and appreciate its strengths in financial management and project accounting. However, limitations in customization, setup complexity, and potentially higher costs for add-ons and integrations should be carefully considered against its competitors, especially for businesses with complex needs or strong reporting requirements.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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