Microsoft Dynamics GP vs Dynamics 365 ERP

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Our analysts compared Microsoft Dynamics GP vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Microsoft Dynamics GP Software Tool

Product Basics

Microsoft Dynamics GP is a versatile solution, well-suited for companies seeking to connect supply chain workflows with tasks such as financial management and human resources management. It offers a range of features, with the option to add on integrations with third-party offerings or implement advanced packages to further increase its functionality.

It helps free up employee time to focus on other tasks through its automation of processes such as the generation of receivables, the creation of purchase orders and the direct deposit of employee pay to bank accounts. Available on-premise or in the cloud.
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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

Recognized for its strengths in Customer Relationship Management (CRM), Finance, and Accounting, it stands out in our product directory, delivering 81% of essential features out of the box. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

Dynamics 365 ERP offers a 30-day free trial, but it requires a credit card and only one module can be tested at a time. Due to these limitations, I decided to skip the trial.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

Overall, my research shows that Dynamics 365 ERP is highly regarded by users for its seamless integration, extensive customization options, and real-time analytics, all of which contribute to improved business operations.

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$185/User, Monthly
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$70/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Actionable Insights: Access role-specific information from charts and graphs. Prebuilt dashboards and reports help gain valuable data and make information sharing easy through included collaboration tools. 
  • Customizable Interface: High customization capability and add-on modules support advanced distribution and human resources tools. Select which features to have integrated to create a specific, need-oriented program. 
  • Centralize Finances: Centralize finances and streamline processes such as the generation of receivables information. 
  • Maintain Top Talent: Control the employee lifecycle from the time staff members are recruited until the time they elect to retire. Includes direct deposit for payroll, time and expense management and employee profiles. 
  • Automate Order Processing: Expedite order fulfillment through a purchase order generator, inventory stock monitoring capabilities, sales order processing and more. 
  • Improve Efficiency: Creating a clear visualization of the supply chain and automating processes such as purchase order creation helps free up time for other tasks. 
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: Gain real-time visibility into financial data, track expenses, manage budgets and make informed financial decisions. Strengthen financial reporting and compliance with industry standards. It earns a best-in-class award and a 99 score for its financial management capabilities.
  • Optimized Inventory Management: Track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. Improve supply chain visibility and responsiveness to customer demand. This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP.
  • Enhanced Customer Experience: Achieve top-tier customer relationship management that improves customer service and simplify order fulfillment. Access a 360-degree view of customer interactions to deliver personalized experiences. This ability scores a 99 in our assessment, reflecting its exceptional ability to elevate the customer experience.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: Safeguard sensitive data with advanced security features designed to meet strict compliance standards. Protect your financial information while ensuring regulatory adherence. This capability earns a perfect 100 from our analyst for its ability to provide secure accounting views and restrict manual adjustments.
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  • Financial Management: Includes: 
    •  Basic accounting functions such as a general ledger, accounts payable (AP) and accounts receivable (AR). 
    •  Bank reconciliation and fixed asset management. 
    •  Lockbox processing, which automatically inputs and applies customer payment information from a lockbox transaction file to generate accurate AR data. 
    •  Intercompany relationships, multidimensional analysis and AP management. 
  • Business Intelligence and Reporting: Dashboards and reports provide prebuilt analytics directly within the system. More than 400 Excel reports are connected, with the option to customize reports as well. Dashboards can be securely created and shared through Office 365 to analyze information. 
  • Supply Chain Management: Includes bill of materials management, inventory control and purchase order processing capabilities. Automatically generate purchase orders using actual sales, purchasing and inventory data. Track orders, quotes and invoices to speed up the sales process and enhance upsell opportunities. 
  • Human Resource Management:  
    •  HR practitioners can recruit and retain talent through performance evaluation, customized hiring options and pay rate development. 
    •  Payroll can be directly deposited in employee bank accounts through an automated clearing house (ACH) file, with payment data automatically entered to the general ledger through a turnkey solution. 
    •  Supports payroll functionality for companies in the United States and Canada. 
  • Configuration and Development: The service-based architecture integrates with a variety of modules and programs. 
    •  Offers an extended pack and an extended human resources and payroll module to further scope of customization. 
    •  Includes a PTO manager, benefits management and enrollment. 
    •  Offers returns management, materials requirements planning, project accounting and preventive maintenance. 
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#51

among all
ERP Software

#1

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Microsoft Dynamics GP
Dynamics 365 ERP
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 627 reviews
Great User Sentiment 8415 reviews
75%
of users recommend this product

Microsoft Dynamics GP has a 'good' User Satisfaction Rating of 75% when considering 627 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

4.6 (11)
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3.6 (252)
3.8 (1594)
3.9 (121)
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4.4 (5760)
4.4 (41)
4.4 (120)
3.7 (202)
3.9 (941)

Awards

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SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

Comprehensive Solution: It’s an all-in-one accounting and HR tool with payroll, inventory, supply chain, payables, receivables and other capabilities, as all reviews on this aspect indicate.
User Support: More than 70% of reviews on this feature suggest that customer support is fairly prompt and effective.
Ease of Use: According to 75% of reviews on this aspect, it has an easy-to-use and navigable interface.
Excel Integration: Data and reports are easy to import or export to Excel, as it’s closely integrated with the system, as all reviews on the topic state.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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Bugs and Glitches: As 100% of reviews about these drawbacks indicate, users have experienced bugs and glitches, and it hangs while loading big reports sometimes.
Learning Curve: It’s difficult to adapt and learn for new users, say all reviews referencing the learning curve.
Multiple Functions: It’s unsuitable and cumbersome to use for companies that handle multiple functions, as there are a lot of windows to access and manage, according to all reviews on this feature.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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Microsoft Dynamics GP is a comprehensive solution and offers multiple functions for HR, financial accounting, supply chain management and more. It provides smooth integration with Excel, and an option for additional add-ons. Their customer support team is quick and effective at resolving any issues that users may come across. It’s also user-friendly and easy to navigate. However, new users may experience a sharp learning curve, which is common for a software that delivers features to cover so many business functions. Occasional glitches and bugs, including slowing down when loading large reports, are other downsides that users cite. In short, SMBs looking for a tool with extensive features to manage diverse business processes may find it a good choice.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, I learned about Belgotex, a global carpet manufacturer that faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements.However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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