Frazer vs Microsoft Dynamics SL

Frazer's got your back-office covered, but is it the right fit for your dealership? User reviews from the past year paint a picture of software that's a powerhouse for independent used car dealerships but might leave franchise dealers wanting more. Reviewers rave about Frazer's comprehensive suite of tools, covering everything from inventory management and accounting to deal structuring and F&I. It's a one-stop shop that streamlines operations and keeps things running smoothly, especially for smaller dealerships that don't need the bells and whistles of a more complex system. Where Frazer seems to fall short is in its integrations and customization options. Users mention that while it covers the basics, it lacks the flexibility to integrate with certain third-party tools or tailor the system to specific workflows. This can be a dealbreaker for larger dealerships with more intricate needs. Another point of contention is customer support. While some users praise the responsiveness and helpfulness of the support team, others report long wait times and unresolved issues. So, who's Frazer's ideal customer? Independent used car dealerships looking for an all-in-one solution to manage their business will likely find Frazer to be a valuable asset. Its ease of use, affordability, and comprehensive features make it a solid choice for those who prioritize simplicity and efficiency. However, franchise dealerships or those with more complex requirements might need to look elsewhere for a system that offers greater flexibility and scalability.

User reviews for Microsoft Dynamics SL paint a mixed picture. While lauded for its user-friendly interface and familiar Microsoft look-and-feel, especially for existing Office users, its strengths seem geared towards specific needs. "It shines in project-based industries like construction," commented one reviewer, praising its robust project accounting features. However, some find its customization options limited compared to competitors like Acumatica or NetSuite, especially for complex businesses. "Setting it up initially can be a beast," another user shared, highlighting the potential complexity and need for expert assistance. Cost is another key factor in reviews. While praised for its reliable Microsoft support, users raise concerns about additional costs. "Add-ons can get pricey," a reviewer noted, comparing it to more cost-effective options like Dynamics 365 Business Central. Reporting capabilities also drew mixed reactions. Some appreciate the standard reports and Power BI integration, while others wish for more flexibility and customization. "I miss the advanced reporting features I had in [competitive product]," shared one user, emphasizing the importance of reporting for data-driven decisions. Overall, Microsoft Dynamics SL seems like a solid choice for project-centric businesses who value familiarity and appreciate its strengths in financial management and project accounting. However, limitations in customization, setup complexity, and potentially higher costs for add-ons and integrations should be carefully considered against its competitors, especially for businesses with complex needs or strong reporting requirements.