Our analysts compared Frazer vs Microsoft Dynamics GP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.
among all ERP Software
Frazer has a 'excellent' User Satisfaction Rating of 94% when considering 135 user reviews from 1 recognized software review sites.
Microsoft Dynamics GP has a 'good' User Satisfaction Rating of 75% when considering 627 user reviews from 5 recognized software review sites.
Frazer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Frazer's got your back-office covered, but is it the right fit for your dealership? User reviews from the past year paint a picture of software that's a powerhouse for independent used car dealerships but might leave franchise dealers wanting more. Reviewers rave about Frazer's comprehensive suite of tools, covering everything from inventory management and accounting to deal structuring and F&I. It's a one-stop shop that streamlines operations and keeps things running smoothly, especially for smaller dealerships that don't need the bells and whistles of a more complex system. Where Frazer seems to fall short is in its integrations and customization options. Users mention that while it covers the basics, it lacks the flexibility to integrate with certain third-party tools or tailor the system to specific workflows. This can be a dealbreaker for larger dealerships with more intricate needs. Another point of contention is customer support. While some users praise the responsiveness and helpfulness of the support team, others report long wait times and unresolved issues. So, who's Frazer's ideal customer? Independent used car dealerships looking for an all-in-one solution to manage their business will likely find Frazer to be a valuable asset. Its ease of use, affordability, and comprehensive features make it a solid choice for those who prioritize simplicity and efficiency. However, franchise dealerships or those with more complex requirements might need to look elsewhere for a system that offers greater flexibility and scalability.
Microsoft Dynamics GP is a comprehensive solution and offers multiple functions for HR, financial accounting, supply chain management and more. It provides smooth integration with Excel, and an option for additional add-ons. Their customer support team is quick and effective at resolving any issues that users may come across. It’s also user-friendly and easy to navigate. However, new users may experience a sharp learning curve, which is common for a software that delivers features to cover so many business functions. Occasional glitches and bugs, including slowing down when loading large reports, are other downsides that users cite. In short, SMBs looking for a tool with extensive features to manage diverse business processes may find it a good choice.
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