Frazer vs BisTrack

Frazer's got your back-office covered, but is it the right fit for your dealership? User reviews from the past year paint a picture of software that's a powerhouse for independent used car dealerships but might leave franchise dealers wanting more. Reviewers rave about Frazer's comprehensive suite of tools, covering everything from inventory management and accounting to deal structuring and F&I. It's a one-stop shop that streamlines operations and keeps things running smoothly, especially for smaller dealerships that don't need the bells and whistles of a more complex system. Where Frazer seems to fall short is in its integrations and customization options. Users mention that while it covers the basics, it lacks the flexibility to integrate with certain third-party tools or tailor the system to specific workflows. This can be a dealbreaker for larger dealerships with more intricate needs. Another point of contention is customer support. While some users praise the responsiveness and helpfulness of the support team, others report long wait times and unresolved issues. So, who's Frazer's ideal customer? Independent used car dealerships looking for an all-in-one solution to manage their business will likely find Frazer to be a valuable asset. Its ease of use, affordability, and comprehensive features make it a solid choice for those who prioritize simplicity and efficiency. However, franchise dealerships or those with more complex requirements might need to look elsewhere for a system that offers greater flexibility and scalability.

User reviews from the last year reveal a mixed bag. While BisTrack may not be winning any popularity contests, it does offer some notable strengths. Users have highlighted its ability to efficiently manage large data volumes and its seamless integration with other software, particularly Microsoft Dynamics GP for comprehensive dashboard reporting. For instance, one user praised BisTrack for streamlining their three-way matching process, making it a "much more seamless part of the overall operation." However, BisTrack also has its fair share of drawbacks. Users have reported performance hiccups when multiple users try to post invoices at the same time. The software's integration with other systems, while generally considered a plus, can sometimes lead to errors that require skilled personnel to troubleshoot. Additionally, some users have expressed frustration with slow search speeds when dealing with large datasets and a less-than-ideal user interface. BisTrack's strength lies in its industry-specific functionality, making it a good fit for businesses in the lumber and building materials sector. Its ability to handle the complexities of this industry, coupled with its robust reporting and analytics features, provides users with valuable insights into their business operations. However, its technical glitches and less-than-stellar customer support might give some potential users pause. Ultimately, BisTrack seems best suited for mid-to-large-sized building material suppliers and distributors who can dedicate the necessary IT resources to maximize its potential and navigate its quirks.