Dynamics 365 Business Central vs SAP S/4HANA Cloud

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Our analysts compared Dynamics 365 Business Central vs SAP S/4HANA Cloud based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Business Central Software Tool

Product Basics

Dynamics 365 Business Central, formerly known as Dynamics NAV, is a widely used ERP platform that benefits businesses of small and medium sizes. It’s a multi-faceted ERP product that assists in the streamlining of aspects such as accounting, contact management and inventory management. This program has high integration capabilities due to its status as a Microsoft product and is currently used by more than 100,000 companies.

Personalization is a key benefit of this tool that is expressed throughout the program’s different modules. For example, you can customize dashboards and reports to ensure that your employees are obtaining useful insights quickly and easily. The program is also highly automated and can reduce human error through its connected systems.

Pros
  • User-friendly interface
  • Seamless integrations
  • Flexible customization
  • Robust financial management
  • Strong reporting capabilities
Cons
  • Limited industry-specific features
  • Potential customization complexity
  • Scalability concerns for large enterprises
  • Reliance on third-party add-ons
  • Potentially high ownership costs
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Running a growing business comes with enough challenges — managing core processes shouldn’t be one of them. That’s where SAP S/4HANA Cloud by SAP steps in, a modern cloud-based ERP solution designed to simplify tasks like finance, procurement, manufacturing and supply chain management.

It’s built for mid-sized to large enterprises, offering real-time insights and advanced analytics to keep things running smoothly. It also integrates advanced technologies such as AI and machine learning.

Top features include its user-friendly interface, customizable dashboards and industry-specific workflows. It beats traditional on-premise ERPs with faster deployment, lower maintenance and automatic updates.

Users love the flexibility and accessibility, helping them simplify daily operations. It offers various deployment options to meet different business requirements, including public cloud, private cloud, on-premise and hybrid models.

SAP S/4HANA Cloud offers a 14-day free trial at no cost that includes guided tours and sample data to help you navigate the system. Pricing depends on company size, number of users and selected modules. However, SAP S/4HANA Cloud hasn’t mentioned it directly on the website.

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$70/User, Monthly
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$40/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Centralized Data: Dynamics 365 Business Central leans in to the essence of ERP software — data centralization. For example, the system’s contract management program maintains a shared database of customers and prospects that can be customized and filtered. The program also removes any duplicates found in the system, which is especially helpful when you have multiple people entering prospect information or liaising with customers. Customized dashboards and visualizations are also available for insights developed across your company. 
  • Accessibility: This software is available either on-premise or as a cloud-based ERP. If you opt to go with a cloud deployment, the solution will be accessible to your employees anytime and anywhere as long as an internet connection is available. This broadly increases the scope of where your employees can complete their duties and access pertinent information. 
  • Forecasting: Dynamics 365 Business Central contains forecasting tools that include the use of historical demand to estimate future demand. This is helpful because it can improve efficiency, reduce spoilage and improve the likelihood that you will be able to fulfill orders from customers. 
  • Simple Integration: As a Microsoft product, Dynamics 365 Business Central is well poised for integration. The software can work with programs such as Word and Excel and is also available across iOS, Android and Windows devices. Microsoft offers a wide variety of software solutions that can be connected to Dynamics 365 Business Central, such as Dynamics 365 for Sales. 
  • Collaboration: Dynamics 365 Business Central provides visibility and control over multiple production sites. This allows you to collaborate with employees located in that facility to determine benchmarks such as optimal inventory level. Additionally, because of Dynamics 365 Business Central’s availability as a cloud-based solution, it is easy for employees to collaborate on and access materials whether they are in a corporate office or at a production facility. 
  • Security: With this program, you can configure user access to different components of the software. For example, if you don’t want an account representative to have visualization of the payroll, you can limit the scope of a user’s access to the application. Disaster recovery tools also assist with security measures. 
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  • Automate Business Processes: Use intelligent automation, AI and robotic process automation (RPA) to handle routine tasks while optimizing others. This capability reduces manual work and lets employees focus on more valuable tasks. Our analysts give it a 100 for its intelligent capabilities.
  • Reinvent Your Business Model: Implement industry-specific solutions and best practices to introduce new strategies. Create customized products and explore innovative strategies to elevate how you do business.
  • Make Data-Driven Decisions: Access real-time data, embedded analytics and digital assistants to make informed decisions quickly. Engage with visual reports and use a context-aware digital assistant for a seamless, intuitive experience. Its standout capabilities earn it a perfect 100 for reporting.
  • Adapt: Address changes with real-time analysis and flexible tools for configuration, pricing, and quotes. These features help users quickly identify and manage changes. The system also notifies users of issues and suggests solutions. Our analysts rated SAP S/4HANA Cloud as the best solution in its category for procurement.
  • Accelerate User Adoption: Access a wide range of onboarding resources through openSAP and the SAP Learning Hub. These online hubs offer various learning formats to ensure users can easily understand and adopt the new system, no matter their preferred learning style.
  • Increase Efficiency: Equip employees with automation tools and real-time data insights to improve decision-making. This strategy reduces errors, saves time and money, and boosts productivity, driving better overall business performance.
  • Improve Usability: Built with SAP Fiori, the system is responsive, intuitive and designed to be simplistic. It provides a personalized and role-based user experience that can be accessed from any device. The system also supports 85% of functional requirements out-of-the-box so you have the features you need from the get go.
  • Centralize Data: In-memory computing stores all data in one unified system, avoiding fragmented databases. This centralization enables users to analyze large volumes of data at once and quickly spot trends, making data management more efficient.
  • Boost Time to Value: Start with guided implementation, quick technical setup and an intuitive interface. This helps the team to adopt the system quickly and deliver results faster.
  • Lower Expenses: Minimize total cost of ownership (TCO) with a subscription-based model. This cuts hardware, maintenance and upgrade expenses when compared to traditional on-premise systems.
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  • Sales Order Management: Dynamics 365 Business Central’s sales order management module allows you to alter quantity available amounts based on posted invoices. You can also use the program to create prepayment invoices and to manage partial shipments. 
  • Analysis Reports: The analysis reports tool is based on helping decisionmakers within your company gain meaningful insights that will positively influence daily decisions. With this customizable tool, you can use factors such as customers, items and vendors to view information such as inventory turnover and customer behavior. You can also use this tool to more accurately pinpoint problems across your business that are creating bottlenecks or inefficiencies. 
  • General Ledger: Accounting and financial reporting tools are a commonly requested feature in ERP software. Dynamics 365 Business Central offers a general ledger in its base package that includes internal and external reporting tools, ability to export data in various formats, employee ledger entries, linking to external documents and reporting in your company’s preferred currency format. 
  • Requisition Management: Dynamics 365 Business Central’s Requisition Worksheet allows you to optimize your inventory based on factors such as predicted demand and material availability. You can also set minimum and maximum quantity levels to determine a reordering point in your manufacturing center. 
  • Multi-Site Functionality: With this software, you can track inventory levels across multiple distribution centers, warehouses, production plants, showrooms and more. You can also track inventory as it moves from different locations while accounting for its value during transit. 
  • Contact Management: The contact management feature allows you to input and maintain a list of your business contacts and prospects. The tool lets you know when duplicate contact information is entered, enables you to issue quotes or sales documents, allows for the categorization of people associated with a specific contact and segments people based on profiling questions. 
  • Optical Character Recognition (OCR): Dynamics 365 Business Central includes support for Kofax Invoice Capture Service (ICS) out of the box. This tool can take information from unstructured PDFs, extract it, and turn it into structured data. 
  • Currency Exchange Rates: This system allows you to update currency exchange rates as they shift. This can be done either manually or automatically. Dynamics 365 Business Central supports Yahoo and European Central Bank (ECB) currency feeds out of the box, but you can add other currencies to the tool using the currency exchange rates setup. 
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  • Financial Management: The SAP S/4HANA financial and accounting management tool scored 100 in our assessment. Below are some key capabilities:
    • Run your business efficiently using built-in best practices, reporting and predictive analytics to maintain compliance and manage risks.
    • Analyze your revenue and costs in real time, allowing you to view data across various dimensions to understand profitability at any level of detail.
    • Automatically record financial transactions as they occur, ensuring reports are up-to-date while supporting multiple accounting principles for asset valuation.
    • Use KPIs to monitor and manage payables, receivables, and cash flow, giving you a real-time view of key financial metrics through a centralized dashboard.
    • Prioritize payments, track overdue invoices and identify high-risk customers to help your team manage costs more effectively and reduce the risk of bad debt.
    • Centralize tax and financial reporting, ensuring that all departments access the same consistent data, while guiding users through an interactive financial analysis process.
  • Sales Management: The SAP S/4HANA Sales module offers effective order and contract management, incentive and commission management, and support for sales teams. Its key capabilities include:
    • Manage the order-to-cash process efficiently across various revenue streams, including physical and digital goods, services, subscriptions, projects and bundles.
    • Oversee bundled orders from one place, tracking profit, cost and revenue for each order line item. Automate alerts for project changes, deadlines and expirations.
    • Equip sales reps to sell more effectively with a personalized home page, intuitive interface and quick access to tasks, applications and reports.
    • Create sales orders from unstructured data like PDF or image-based purchase orders using machine learning to extract information automatically.
    • Simplify incomplete sales order documentation with AI-powered autocomplete, which suggests missing fields based on historical data.
    • Automate invoicing by integrating billing and accounting, improving cash flow accuracy and simplifying accounts receivable, all while meeting local requirements.
  • Supply Chain Management: The SAP S/4HANA Supply Chain tool achieved an outstanding score of 100 in our assessment, surpassing Visibility ERP and Oracle Fusion Cloud. It offers users a range of capabilities, including:
    • Get real-time visibility into your supply chain with customizable dashboards. Track inventory, predict stock trends with AI and monitor deliveries instantly.
    • Automatically confirm and process customer orders, ensuring that they align with business priorities to meet customer expectations.
    • Help teams cut costs and reduce waste with easy-to-use mobile apps for packing goods more efficiently as part of the logistics process.
    • Shorten delivery times by making sure you have the right vehicles, optimized routes, and the right quantity of goods, saving both time and fuel.
  • Manufacturing Management: The SAP S/4HANA Manufacturing module is built on methods like lean control, continuous improvement and just-in-time replenishment. It can:
    • Optimize production by integrating processes smoothly, whether you're manufacturing to stock, order or custom specifications.
    • Meet customer demands by identifying and fixing capacity issues, bottlenecks or shortfalls early, using planning simulations to find the best solutions.
    • Balance supply and demand with real-time material requirements planning (MRP). The system immediately flags MRP exceptions and helps you resolve them quickly.
    • Ensure timely product delivery by tracking each container’s status with a real-time graphical Kanban board.
    • Deliver high-quality products by running quality inspections throughout the production process.
  • Procurement Management: The SAP S/4HANA Procurement module offers a scalable, value-driven and compliant process for managing operations. Its key features include:
    • Easily view and update all purchase requisitions at once. The Joule copilot simplifies how employees collaborate during procurement tasks.
    • Efficiently manage the entire procure-to-pay process, with real-time insights available at every stage.
    • Identify bottlenecks and cost-saving opportunities with a customizable dashboard that shows all key tasks. Automate workflows for purchase orders, contracts and invoices, and analyze them in detail.
    • Improve purchase contracts by setting up approval workflows. Track contract usage, plan renewals and negotiate long-term discounts with suppliers.
    • Predict delivery dates for purchase orders to improve planning and avoid production delays.
    • Make informed decisions by accessing real-time purchasing data without needing to open multiple reports.
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Product Ranking

#18

among all
ERP Software

#61

among all
ERP Software

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Analyst Rating Summary

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85
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 99 84 70 99 87 100 92 92 100 91 65 100 83 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 366 reviews
Great User Sentiment 2815 reviews
75%
of users recommend this product

Dynamics 365 Business Central has a 'good' User Satisfaction Rating of 75% when considering 366 user reviews from 4 recognized software review sites.

87%
of users recommend this product

SAP S/4HANA Cloud has a 'great' User Satisfaction Rating of 87% when considering 2815 user reviews from 4 recognized software review sites.

3.6 (142)
4.5 (730)
3.7 (85)
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4.3 (338)
4.3 (9)
4.2 (388)
3.9 (130)
4.3 (1359)

Awards

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SelectHub research analysts have evaluated SAP S/4HANA Cloud and concluded it earns best-in-class honors for Finance and Accounting, Procurement and Supply Chain Management.

Finance and Accounting Award
Procurement Award
Supply Chain Management Award

Synopsis of User Ratings and Reviews

Easy to Learn: Precisely 53% of users say the system has a simple implementation process and helpful training materials.
Extensive Features: Features include BOM management, finance management, document management, reporting, search filters, accounting and other modules, according to 79% of users.
Intuitive Interface: Familiar layout and guided workflows simplify data entry and task completion for non-technical users.
Automated Processes: Reduce manual tasks and errors with automated workflows for finance, inventory, sales, and customer service.
Actionable Insights: Gain real-time visibility into business performance through comprehensive dashboards and reporting tools.
Powerful Integrations: Connect seamlessly with Microsoft 365, Power BI, and other popular business applications for a unified data ecosystem.
Cloud-based Scalability: Adapt to growth with a flexible cloud infrastructure that supports diverse user needs and data volumes.
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Real-Time Inventory Visibility: It optimizes stock levels and avoids stockouts with instant inventory updates, reducing carrying costs and boosting customer satisfaction.
Purchase Order Accuracy: Some users say automating purchase order generation based on real-time inventory and demand has minimized errors in procurement.
Production Planning: It refines production schedules and resource allocation with real-time data insights from connected machines and sensors, increasing efficiency and output.
Financial Reporting: Many users appreciate the ability to generate accurate and timely financial reports with automated data consolidation from all departments.
Sales Team Productivity: It gives the sales team the ability to access customer data and manage orders directly from mobile devices. This increases overall productivity and works efficiently from anywhere.
Automatic Updates: Users say that SAP manages regular updates and maintenance, ensuring up-to-date features and security patches without the need for external resources.
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User Interface: Of the users who discussed the interface, 46% said it was not intuitive and the layout is old-fashioned.
Glitchy Performance: Approximately 67% of users said the program's overall performance is slow and glitchy.
Industry Gaps: While strong for core ERP functions, may require additional add-ons or integrations for complex industry-specific needs like manufacturing or healthcare.
Customization Curve: While offering customization options, extensive modifications might require developer expertise, increasing costs and implementation time.
Large Enterprise Scalability: While cloud-based and scalable, very large enterprises with intricate operations might encounter limitations or require additional configuration.
Add-on Dependence: Fulfilling specific needs may rely on third-party add-ons, introducing potential compatibility and support challenges.
Cost Considerations: While offering subscription plans, total cost of ownership can be influenced by user licenses, customization needs, and add-on integrations.
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Steep Learning Curve: It can be tough to transition from traditional ERPs to a new interface and cloud-based model. This could affect initial productivity, requiring user training to get fully up to speed.
Limited Customization: Users say the customization options are limited compared to on-premise systems. The ability to tailor the system for specific business needs is restricted.
Integration Challenges: Users find integrating with older, non-S/4HANA systems challenging. The process often requires additional tools and expertise, which can increase the complexity and overall costs.
Vendor Lock-in: Some users mention the reliance on SAP's cloud infrastructure makes it harder to switch to alternative solutions later. This dependency can reduce flexibility for future expansion.
High Subscription Costs: Some users say the cost of the software is a big barrier for small businesses since the initial implementation and ongoing subscription fees are relatively high.
Response Time: Customer support could be more responsive and efficient in addressing issues. Users mentioned that providing more thorough assistance would enhance the overall customer experience.
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Users appreciated Dynamics 365 Business Central's user-friendly interface and automation capabilities, highlighting its ease of use even for non-technical personnel. The streamlined workflows and intuitive layout simplified data entry and task completion, especially compared to competitor solutions with steeper learning curves. The automated processes proved beneficial in eliminating manual work and errors, boosting efficiency in areas like finance, inventory, and customer service. However, some users pointed to limitations in industry-specific features compared to more specialized competitors like SAP Business One or Acumatica. While Business Central excels in core ERP functions, complex needs in manufacturing or healthcare might require additional add-ons or integrations, increasing complexity and potentially cost. Customization, while available, also presented a potential hurdle. While offering flexibility, extensive modifications could necessitate developer expertise, raising implementation time and costs compared to competitors with more drag-and-drop customization options. Business Central's cloud-based scalability was praised, accommodating growth and diverse user needs effectively. This stood out compared to some on-premise competitors with less flexibility. However, very large enterprises with intricate operations might encounter limitations or require additional configuration compared to solutions like Oracle NetSuite designed for such complexity. Overall, user reviews suggest Dynamics 365 Business Central shines for its user-friendliness, automation, and cloud-based scalability. However, limitations in industry-specific features and potential customization complexity compared to some competitors are important considerations, especially for niche businesses or large enterprises.

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As a free trial user of SAP S/4HANA Cloud, I can confidently say it excels in simplifying core business processes and offers top-notch capabilities. Our analysts give a perfect 100 for their Finance, Procurement and Supply Chain Management modules.SAP S/4HANA Cloud is a robust ERP solution widely used across various industries due to its flexible, modular design and comprehensive functionality. After trying it firsthand, I was surprised by the initial setup. It was smooth and intuitive, with sample data and guided tours provided to explore all modules easily.The main menu and search bar were easy to navigate without redirects. I also liked how user-friendly the interface felt, especially for a first-time user.The finance module stood out to me. It provides a centralized dashboard where you can store and generate all sorts of reports, and it's easy to keep track of payments and overdue invoices. For someone looking to optimize manufacturing, it offers real-time visibility into operations, making it easier to meet customer demands efficiently.That said, the free trial had its limitations. I couldn’t access all features or sample data completely, which made it harder to fully explore the system’s potential.That being said, our analysts rated the Finance, Procurement, and Supply Chain Management modules a perfect 100. Many recent reviews have echoed the same sentiment, praising its real-time inventory view and automated workflows. However, others mentioned the inability to customize workflows during the trial.Users also pointed out the system’s complexity, but I personally found it easier to navigate than expected with the sample data. Still, I’m unsure how it would perform with real-time data in an actual business setting.Pricing wasn’t listed directly on the site, but compared to competitors, SAP S/4HANA costs—including implementation, licensing and training—are higher, especially for smaller organizations with tighter budgets.Overall, SAP S/4HANA Cloud is a powerful tool with advanced capabilities, though its learning curve and customization limitations may be challenging for some. For larger organizations with the budget and resources to implement it fully, it can significantly improve operations and drive growth.

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