Dynamics 365 Business Central vs QT9 ERP

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Our analysts compared Dynamics 365 Business Central vs QT9 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Business Central Software Tool

Product Basics

Dynamics 365 Business Central, formerly known as Dynamics NAV, is a widely used ERP platform that benefits businesses of small and medium sizes. It’s a multi-faceted ERP product that assists in the streamlining of aspects such as accounting, contact management and inventory management. This program has high integration capabilities due to its status as a Microsoft product and is currently used by more than 100,000 companies.

Personalization is a key benefit of this tool that is expressed throughout the program’s different modules. For example, you can customize dashboards and reports to ensure that your employees are obtaining useful insights quickly and easily. The program is also highly automated and can reduce human error through its connected systems.

Pros
  • User-friendly interface
  • Seamless integrations
  • Flexible customization
  • Robust financial management
  • Strong reporting capabilities
Cons
  • Limited industry-specific features
  • Potential customization complexity
  • Scalability concerns for large enterprises
  • Reliance on third-party add-ons
  • Potentially high ownership costs
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QT9 ERP unifies sales, manufacturing, inventory, purchasing and financial management functions. It automates day-to-day operations to boost productivity, profitability and efficiency. It accelerates innovation with next-generation mobile capabilities. It dynamically populates forms with data inherited from other modules to save time and reduce errors.

It offers cloud and on-premise deployment options with quality management integration to boost productivity and reduce risks.
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$70/User, Monthly
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Tailored to your specific needs
$2,200/User, Annually
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Centralized Data: Dynamics 365 Business Central leans in to the essence of ERP software — data centralization. For example, the system’s contract management program maintains a shared database of customers and prospects that can be customized and filtered. The program also removes any duplicates found in the system, which is especially helpful when you have multiple people entering prospect information or liaising with customers. Customized dashboards and visualizations are also available for insights developed across your company. 
  • Accessibility: This software is available either on-premise or as a cloud-based ERP. If you opt to go with a cloud deployment, the solution will be accessible to your employees anytime and anywhere as long as an internet connection is available. This broadly increases the scope of where your employees can complete their duties and access pertinent information. 
  • Forecasting: Dynamics 365 Business Central contains forecasting tools that include the use of historical demand to estimate future demand. This is helpful because it can improve efficiency, reduce spoilage and improve the likelihood that you will be able to fulfill orders from customers. 
  • Simple Integration: As a Microsoft product, Dynamics 365 Business Central is well poised for integration. The software can work with programs such as Word and Excel and is also available across iOS, Android and Windows devices. Microsoft offers a wide variety of software solutions that can be connected to Dynamics 365 Business Central, such as Dynamics 365 for Sales. 
  • Collaboration: Dynamics 365 Business Central provides visibility and control over multiple production sites. This allows you to collaborate with employees located in that facility to determine benchmarks such as optimal inventory level. Additionally, because of Dynamics 365 Business Central’s availability as a cloud-based solution, it is easy for employees to collaborate on and access materials whether they are in a corporate office or at a production facility. 
  • Security: With this program, you can configure user access to different components of the software. For example, if you don’t want an account representative to have visualization of the payroll, you can limit the scope of a user’s access to the application. Disaster recovery tools also assist with security measures. 
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  • Boost Productivity: Automate tasks, optimize production, streamline processes from sales to fulfillment and synchronize purchase orders, receipts, invoices and inventory to accelerate product delivery. It boosts productivity and helps manufacturers meet customer demands and adapt to dynamic market needs. 
  • Centralize Operations: Keep information organized in one place to eliminate redundancies and mitigate the need to switch between systems. Share data across various sites and functions from a single location. 
  • Track Business Performance: Stay up-to-date on past, present and future business activities. Spot inefficiencies and overlaps in business operations to make amendments. Achieve greater visibility into business performance to make strategic decisions. 
  • Get 360-Degree View of Customers:  Drill down and filter data to access real-time customer insights. View customer interactions and turn data-driven insights into opportunities via interactive customer dashboards. 
  • Simplify Shop Floor Processes: Empower employees to edit job data and track work orders across the shop floor from a kiosk or tablet. It mitigates the need for spreadsheets that require manual data entry and constant updates. 
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  • Sales Order Management: Dynamics 365 Business Central’s sales order management module allows you to alter quantity available amounts based on posted invoices. You can also use the program to create prepayment invoices and to manage partial shipments. 
  • Analysis Reports: The analysis reports tool is based on helping decisionmakers within your company gain meaningful insights that will positively influence daily decisions. With this customizable tool, you can use factors such as customers, items and vendors to view information such as inventory turnover and customer behavior. You can also use this tool to more accurately pinpoint problems across your business that are creating bottlenecks or inefficiencies. 
  • General Ledger: Accounting and financial reporting tools are a commonly requested feature in ERP software. Dynamics 365 Business Central offers a general ledger in its base package that includes internal and external reporting tools, ability to export data in various formats, employee ledger entries, linking to external documents and reporting in your company’s preferred currency format. 
  • Requisition Management: Dynamics 365 Business Central’s Requisition Worksheet allows you to optimize your inventory based on factors such as predicted demand and material availability. You can also set minimum and maximum quantity levels to determine a reordering point in your manufacturing center. 
  • Multi-Site Functionality: With this software, you can track inventory levels across multiple distribution centers, warehouses, production plants, showrooms and more. You can also track inventory as it moves from different locations while accounting for its value during transit. 
  • Contact Management: The contact management feature allows you to input and maintain a list of your business contacts and prospects. The tool lets you know when duplicate contact information is entered, enables you to issue quotes or sales documents, allows for the categorization of people associated with a specific contact and segments people based on profiling questions. 
  • Optical Character Recognition (OCR): Dynamics 365 Business Central includes support for Kofax Invoice Capture Service (ICS) out of the box. This tool can take information from unstructured PDFs, extract it, and turn it into structured data. 
  • Currency Exchange Rates: This system allows you to update currency exchange rates as they shift. This can be done either manually or automatically. Dynamics 365 Business Central supports Yahoo and European Central Bank (ECB) currency feeds out of the box, but you can add other currencies to the tool using the currency exchange rates setup. 
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  • Customer Management: Maintain customer purchased items and track customer-specific inventory, product descriptions, part numbers and notes. Access customer details, including contact numbers, sales terms, credit limits, ship to locations, item assignments and more via the customer management module. 
  • Sales Management: Leverage its sales management module to visualize sales trends with graphs, charts and customizable reports. Track sales performance by product, customer, category, sales representative, year, quarter, month and more. Identify errors in real time with interactive color-coded dashboard grids. 
  • Supplier Management: Create, track and maintain supplier purchased items and pricing in one location. Store contacts, documents and certificates related to each supplier. Streamline communication with suppliers via a web portal and access real-time insights through the supplier management module. 
  • Price Quoting: Create and centralize price quotes and adapt to quote requirement changes. View open price quotes by type and status via a dashboard and make strategic projections based on data insights from different locations. 
  • Automate Shipping:  Create shipping labels with barcodes, bills of lading and packing lists with a single click. Attach scans or screenshots to shipping records. Use the customer web portal to display real-time shipment status to customers. 
  • Financial Management: Produce financial statements, view detailed accounting transactions and control general ledger account and sub-account structure with unlimited account types. Use dashboards, charts and graphs to get a clear view of financial statuses and drill-down capabilities to see all entries. 
  • Shop Floor Management: Track work orders across the shop floor from a kiosk or tablet. Leverage the self-service platform to enable employees to manage tasks, view job orders or update records. Compare projected job times with actual job times using real-time data entry on the shop floor to identify inefficiencies. 
  • Inspections: dentify and track non-conforming products and issues that require corrective action. Segregate all inspections from purchase orders into a dashboard. Monitor suppliers that are repeat offenders and reduce manufacturing deficiencies based on bad materials. 
  • Bill Of Materials(BOM): Build a BOM, centralize BOM records and track other rates like overhead, indirect labor, machine rates and more. Receive automated alerts for minimum stock levels, improve forecasting and link a BOM straight to a quote. 
  • MRP Planning:  Maintain adequate inventory levels to simplify inventory planning. Auto-create purchase orders and view production and sales order requirements, lead times and inventory levels. Export to Excel for advanced analysis. 
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Product Ranking

#18

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ERP Software

#115

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ERP Software

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User Sentiment Summary

Good User Sentiment 366 reviews
Excellent User Sentiment 64 reviews
75%
of users recommend this product

Dynamics 365 Business Central has a 'good' User Satisfaction Rating of 75% when considering 366 user reviews from 4 recognized software review sites.

95%
of users recommend this product

QT9 ERP has a 'excellent' User Satisfaction Rating of 95% when considering 64 user reviews from 1 recognized software review sites.

3.6 (142)
n/a
3.7 (85)
4.74 (64)
4.3 (9)
n/a
3.9 (130)
n/a

Awards

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QT9 ERP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Learn: Precisely 53% of users say the system has a simple implementation process and helpful training materials.
Extensive Features: Features include BOM management, finance management, document management, reporting, search filters, accounting and other modules, according to 79% of users.
Intuitive Interface: Familiar layout and guided workflows simplify data entry and task completion for non-technical users.
Automated Processes: Reduce manual tasks and errors with automated workflows for finance, inventory, sales, and customer service.
Actionable Insights: Gain real-time visibility into business performance through comprehensive dashboards and reporting tools.
Powerful Integrations: Connect seamlessly with Microsoft 365, Power BI, and other popular business applications for a unified data ecosystem.
Cloud-based Scalability: Adapt to growth with a flexible cloud infrastructure that supports diverse user needs and data volumes.
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Intuitive Interface: Users praise QT9 for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Reporting: QT9 offers robust reporting features, allowing businesses to generate detailed reports on various aspects of their operations, such as sales, inventory, and financials.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by QT9, ensuring they receive assistance when needed.
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User Interface: Of the users who discussed the interface, 46% said it was not intuitive and the layout is old-fashioned.
Glitchy Performance: Approximately 67% of users said the program's overall performance is slow and glitchy.
Industry Gaps: While strong for core ERP functions, may require additional add-ons or integrations for complex industry-specific needs like manufacturing or healthcare.
Customization Curve: While offering customization options, extensive modifications might require developer expertise, increasing costs and implementation time.
Large Enterprise Scalability: While cloud-based and scalable, very large enterprises with intricate operations might encounter limitations or require additional configuration.
Add-on Dependence: Fulfilling specific needs may rely on third-party add-ons, introducing potential compatibility and support challenges.
Cost Considerations: While offering subscription plans, total cost of ownership can be influenced by user licenses, customization needs, and add-on integrations.
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Difficult to Use: Some users find it challenging to navigate and utilize QT9's features effectively, leading to frustration and decreased productivity.
Limited Customization: Users have expressed concerns about the platform's inflexibility in tailoring the system to their specific business processes, making it difficult to accommodate unique workflows.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, limiting the ability to gain valuable business insights.
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Users appreciated Dynamics 365 Business Central's user-friendly interface and automation capabilities, highlighting its ease of use even for non-technical personnel. The streamlined workflows and intuitive layout simplified data entry and task completion, especially compared to competitor solutions with steeper learning curves. The automated processes proved beneficial in eliminating manual work and errors, boosting efficiency in areas like finance, inventory, and customer service. However, some users pointed to limitations in industry-specific features compared to more specialized competitors like SAP Business One or Acumatica. While Business Central excels in core ERP functions, complex needs in manufacturing or healthcare might require additional add-ons or integrations, increasing complexity and potentially cost. Customization, while available, also presented a potential hurdle. While offering flexibility, extensive modifications could necessitate developer expertise, raising implementation time and costs compared to competitors with more drag-and-drop customization options. Business Central's cloud-based scalability was praised, accommodating growth and diverse user needs effectively. This stood out compared to some on-premise competitors with less flexibility. However, very large enterprises with intricate operations might encounter limitations or require additional configuration compared to solutions like Oracle NetSuite designed for such complexity. Overall, user reviews suggest Dynamics 365 Business Central shines for its user-friendliness, automation, and cloud-based scalability. However, limitations in industry-specific features and potential customization complexity compared to some competitors are important considerations, especially for niche businesses or large enterprises.

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Over the past year, user reviews for QT9 ERP have been largely positive, with many highlighting its user-friendly interface and robust feature set. Compared to similar products like SAP Business One and NetSuite, QT9 ERP stands out for its ease of use and quick implementation. Users appreciate the software's modular design, which allows for customization to fit specific business needs without overwhelming complexity. One user noted that the software's intuitive dashboard made it easy to track key performance indicators, a feature that was less straightforward in other ERP systems they had used. However, QT9 ERP is not without its drawbacks. Some users have reported occasional glitches and a lack of advanced reporting features. For instance, a few reviews mentioned that the software's reporting capabilities are not as comprehensive as those offered by Microsoft Dynamics 365. Despite these issues, the customer support team has received praise for their responsiveness and effectiveness in resolving problems quickly. What truly differentiates QT9 ERP is its integrated quality management system (QMS), which is particularly beneficial for industries with stringent regulatory requirements. This feature is crucial for companies in the manufacturing and healthcare sectors, where compliance is non-negotiable. One user from a medical device company highlighted how the QMS module helped them streamline their compliance processes, saving both time and resources. QT9 ERP is best suited for small to mid-sized businesses that need a flexible, easy-to-implement ERP solution with strong quality management capabilities. Its user-friendly interface and responsive customer support make it an excellent choice for companies looking to improve operational efficiency without the steep learning curve associated with more complex ERP systems.

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