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Dynamics 365 Business Central vs Priority ERP

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Our analysts compared Dynamics 365 Business Central vs Priority ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Dynamics 365 Business Central Software Tool
Priority ERP Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Good User Sentiment (366 Reviews)

Analyst Rating

68 Detailed Analysis

User Sentiment

Great User Sentiment (113 Reviews)
Dynamics 365 Business Central, formerly known as Dynamics NAV, is a widely used ERP platform that benefits businesses of small and medium sizes. It’s a multi-faceted ERP product that assists in the streamlining of aspects such as accounting, contact management and inventory management. This program has high integration capabilities due to its status as a Microsoft product and is currently used by more than 100,000 companies.

Personalization is a key benefit of this tool that is expressed throughout the program’s different modules. For example, you can customize dashboards and reports to ensure that your employees are obtaining useful insights quickly and easily. The program is also highly automated and can reduce human error through its connected systems.

Pros
  • User-friendly interface
  • Seamless integrations
  • Flexible customization
  • Robust financial management
  • Strong reporting capabilities
 Cons
  • Limited industry-specific features
  • Potential customization complexity
  • Scalability concerns for large enterprises
  • Reliance on third-party add-ons
  • Potentially high ownership costs
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Priority ERP is a cloud-based enterprise resource planning (ERP) solution designed for small and medium-sized businesses (SMBs) across various industries. It provides a comprehensive suite of integrated tools to manage core business functions like finance, accounting, inventory, customer relationship management (CRM), and project management. Priority ERP boasts a user-friendly interface, customizable dashboards, and robust reporting capabilities, making it suitable for companies with limited IT resources. Key benefits include improved operational efficiency, real-time visibility into business data, enhanced collaboration, and increased productivity. Popular features include advanced financial management, integrated CRM, web-based accessibility, and mobile apps for on-the-go access. User reviews highlight Priority ERP's ease of use, scalability, and strong customer support. Compared to similar solutions, Priority ERP is praised for its affordable pricing and flexible subscription options. Pricing ranges based on the number of users and modules required, with monthly and annual payment options available.

Pros
  • User-friendly interface
  • Scalable for growth
  • Affordable options
  • Strong customer support
  • Mobile apps for access
 Cons
  • Limited reporting
  • Fewer features
  • Not for complex businesses
  • Limited customization
  • Integration challenges
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Product Insights

  • Centralized Data: Dynamics 365 Business Central leans in to the essence of ERP software — data centralization. For example, the system’s contract management program maintains a shared database of customers and prospects that can be customized and filtered. The program also removes any duplicates found in the system, which is especially helpful when you have multiple people entering prospect information or liaising with customers. Customized dashboards and visualizations are also available for insights developed across your company. 
  • Accessibility: This software is available either on-premise or as a cloud-based ERP. If you opt to go with a cloud deployment, the solution will be accessible to your employees anytime and anywhere as long as an internet connection is available. This broadly increases the scope of where your employees can complete their duties and access pertinent information. 
  • Forecasting: Dynamics 365 Business Central contains forecasting tools that include the use of historical demand to estimate future demand. This is helpful because it can improve efficiency, reduce spoilage and improve the likelihood that you will be able to fulfill orders from customers. 
  • Simple Integration: As a Microsoft product, Dynamics 365 Business Central is well poised for integration. The software can work with programs such as Word and Excel and is also available across iOS, Android and Windows devices. Microsoft offers a wide variety of software solutions that can be connected to Dynamics 365 Business Central, such as Dynamics 365 for Sales. 
  • Collaboration: Dynamics 365 Business Central provides visibility and control over multiple production sites. This allows you to collaborate with employees located in that facility to determine benchmarks such as optimal inventory level. Additionally, because of Dynamics 365 Business Central’s availability as a cloud-based solution, it is easy for employees to collaborate on and access materials whether they are in a corporate office or at a production facility. 
  • Security: With this program, you can configure user access to different components of the software. For example, if you don’t want an account representative to have visualization of the payroll, you can limit the scope of a user’s access to the application. Disaster recovery tools also assist with security measures. 
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  • Improved Operational Efficiency: Automate workflows, streamline processes across departments, and eliminate manual tasks for increased productivity and cost savings.
  • Real-Time Visibility: Gain instant access to accurate and consolidated data across all departments, enabling informed decision-making and improved business agility.
  • Enhanced Collaboration: Break down communication silos and foster collaboration between teams with a central platform for sharing information and tracking projects.
  • Boosted Customer Relationships: Manage customer interactions effectively with integrated CRM tools, personalize customer experiences, and improve customer satisfaction.
  • Scalability for Growth: Easily adapt to changing business needs by adding new users, modules, and functionality as your company grows.
  • Increased Productivity: Empower employees with self-service tools, automate repetitive tasks, and free up valuable time for high-impact activities.
  • Streamlined Inventory Management: Optimize inventory levels, reduce carrying costs, and improve delivery times with real-time inventory tracking and forecasting.
  • Enhanced Financial Management: Gain deeper insights into financial performance, streamline cash flow, and ensure compliance with regulations.
  • Improved Regulatory Compliance: Automate compliance tasks, manage risk effectively, and reduce the risk of penalties with built-in compliance features.
  • Reduced Costs: Eliminate manual processes, consolidate systems, and optimize resource utilization to minimize operational expenses.
  • Mobile Accessibility: Access critical business information and manage tasks on-the-go with mobile apps for iOS and Android devices.
  • Simplified System Management: Leverage cloud-based technology to minimize IT overhead, reduce maintenance costs, and ensure system availability.
  • Strong Customer Support: Receive expert assistance from Priority's dedicated support team to maximize your return on investment.
  • Affordable Pricing: Choose from flexible subscription options that fit your business needs and budget.
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  • Sales Order Management: Dynamics 365 Business Central’s sales order management module allows you to alter quantity available amounts based on posted invoices. You can also use the program to create prepayment invoices and to manage partial shipments. 
  • Analysis Reports: The analysis reports tool is based on helping decisionmakers within your company gain meaningful insights that will positively influence daily decisions. With this customizable tool, you can use factors such as customers, items and vendors to view information such as inventory turnover and customer behavior. You can also use this tool to more accurately pinpoint problems across your business that are creating bottlenecks or inefficiencies. 
  • General Ledger: Accounting and financial reporting tools are a commonly requested feature in ERP software. Dynamics 365 Business Central offers a general ledger in its base package that includes internal and external reporting tools, ability to export data in various formats, employee ledger entries, linking to external documents and reporting in your company’s preferred currency format. 
  • Requisition Management: Dynamics 365 Business Central’s Requisition Worksheet allows you to optimize your inventory based on factors such as predicted demand and material availability. You can also set minimum and maximum quantity levels to determine a reordering point in your manufacturing center. 
  • Multi-Site Functionality: With this software, you can track inventory levels across multiple distribution centers, warehouses, production plants, showrooms and more. You can also track inventory as it moves from different locations while accounting for its value during transit. 
  • Contact Management: The contact management feature allows you to input and maintain a list of your business contacts and prospects. The tool lets you know when duplicate contact information is entered, enables you to issue quotes or sales documents, allows for the categorization of people associated with a specific contact and segments people based on profiling questions. 
  • Optical Character Recognition (OCR): Dynamics 365 Business Central includes support for Kofax Invoice Capture Service (ICS) out of the box. This tool can take information from unstructured PDFs, extract it, and turn it into structured data. 
  • Currency Exchange Rates: This system allows you to update currency exchange rates as they shift. This can be done either manually or automatically. Dynamics 365 Business Central supports Yahoo and European Central Bank (ECB) currency feeds out of the box, but you can add other currencies to the tool using the currency exchange rates setup. 
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  • Regulatory Compliance: Hone in on specific financial statement aspects, such as clarity, relevancy, reliability and comparability, to verify compliance adherences. Track, confirm and audit purchases. 
  • Billing: Employ project-based, recurring revenues, pre-established payment conditions, delivery-based and other billing methodologies. 
  • Cash Management: Supervise order-to-cash and purchase-to-pay practices closely. Track days sales outstanding (DSO) to forecast outstanding accounts receivable, aging and cash flow projection sizes. 
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Product Ranking

#18

among all
ERP Software

#137

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 94 44 96 84 89 90 53 58 89 91 86 51 36 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 366 reviews
Great User Sentiment 113 reviews
75%
of users recommend this product

Dynamics 365 Business Central has a 'good' User Satisfaction Rating of 75% when considering 366 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Priority ERP has a 'great' User Satisfaction Rating of 89% when considering 113 user reviews from 3 recognized software review sites.

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4.75 (1)
3.6 (142)
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4.45 (55)
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4.3 (9)
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Synopsis of User Ratings and Reviews

Easy to Learn: Precisely 53% of users say the system has a simple implementation process and helpful training materials.
Extensive Features: Features include BOM management, finance management, document management, reporting, search filters, accounting and other modules, according to 79% of users.
Intuitive Interface: Familiar layout and guided workflows simplify data entry and task completion for non-technical users.
Automated Processes: Reduce manual tasks and errors with automated workflows for finance, inventory, sales, and customer service.
Actionable Insights: Gain real-time visibility into business performance through comprehensive dashboards and reporting tools.
Powerful Integrations: Connect seamlessly with Microsoft 365, Power BI, and other popular business applications for a unified data ecosystem.
Cloud-based Scalability: Adapt to growth with a flexible cloud infrastructure that supports diverse user needs and data volumes.
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User-Friendly Interface: Intuitive design and clear navigation make it easy for users to learn and use the system.
Scalability: Accommodates growing businesses with flexible configurations and add-on modules.
Automation: Streamlines workflows and reduces manual tasks, saving time and resources.
Real-time Insights: Provides comprehensive dashboards and reports for informed decision-making.
Mobile Accessibility: Access key information and manage tasks on the go through mobile apps.
Strong Security: Ensures data protection with robust security features and access controls.
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User Interface: Of the users who discussed the interface, 46% said it was not intuitive and the layout is old-fashioned.
Glitchy Performance: Approximately 67% of users said the program's overall performance is slow and glitchy.
Industry Gaps: While strong for core ERP functions, may require additional add-ons or integrations for complex industry-specific needs like manufacturing or healthcare.
Customization Curve: While offering customization options, extensive modifications might require developer expertise, increasing costs and implementation time.
Large Enterprise Scalability: While cloud-based and scalable, very large enterprises with intricate operations might encounter limitations or require additional configuration.
Add-on Dependence: Fulfilling specific needs may rely on third-party add-ons, introducing potential compatibility and support challenges.
Cost Considerations: While offering subscription plans, total cost of ownership can be influenced by user licenses, customization needs, and add-on integrations.
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Limited Customization: May not cater to specific industry needs or complex workflows, requiring workarounds or external solutions.
Reporting Challenges: Reporting functionality may be limited, offering less flexibility and customization compared to more advanced ERP systems.
Integration Complexity: Integrating with third-party applications can be complex and require additional development effort.
Limited Support Options: Support options may be limited, particularly for smaller businesses or those with unique needs.
Scalability Concerns: May struggle with large datasets and complex workflows, potentially impacting performance and user experience.
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Users appreciated Dynamics 365 Business Central's user-friendly interface and automation capabilities, highlighting its ease of use even for non-technical personnel. The streamlined workflows and intuitive layout simplified data entry and task completion, especially compared to competitor solutions with steeper learning curves. The automated processes proved beneficial in eliminating manual work and errors, boosting efficiency in areas like finance, inventory, and customer service. However, some users pointed to limitations in industry-specific features compared to more specialized competitors like SAP Business One or Acumatica. While Business Central excels in core ERP functions, complex needs in manufacturing or healthcare might require additional add-ons or integrations, increasing complexity and potentially cost. Customization, while available, also presented a potential hurdle. While offering flexibility, extensive modifications could necessitate developer expertise, raising implementation time and costs compared to competitors with more drag-and-drop customization options. Business Central's cloud-based scalability was praised, accommodating growth and diverse user needs effectively. This stood out compared to some on-premise competitors with less flexibility. However, very large enterprises with intricate operations might encounter limitations or require additional configuration compared to solutions like Oracle NetSuite designed for such complexity. Overall, user reviews suggest Dynamics 365 Business Central shines for its user-friendliness, automation, and cloud-based scalability. However, limitations in industry-specific features and potential customization complexity compared to some competitors are important considerations, especially for niche businesses or large enterprises.

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User reviews for Priority ERP paint a mixed picture, highlighting its ease of use and scalability but expressing concerns about limited customization and reporting functionality. Many users appreciate the intuitive interface and how quickly they can get up and running compared to other ERP solutions. They also praise its ability to accommodate growth, offering add-on modules and flexible configurations. However, some users find it lacks the depth of customization offered by competitors like SAP and Oracle, requiring workarounds or external solutions for specific industry needs or complex workflows. Additionally, the built-in reporting tools are seen as less flexible and customizable compared to other systems, limiting the ability to generate tailored reports and insights. One user commented, "Priority ERP is a breeze to use compared to the clunky system we had before. We were up and running in no time and the interface is so intuitive that even our less tech-savvy employees can navigate it easily." However, another user shared, "While Priority ERP is easy to use, it doesn't offer the level of customization we need for our unique business model. We've had to find workarounds and use external solutions to fill the gaps, which is frustrating and time-consuming." Overall, user reviews suggest that Priority ERP is a good choice for businesses seeking a user-friendly and scalable ERP solution, but those with specific customization or advanced reporting needs may find it lacking compared to competitors.

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Screenshots

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