Dynamics 365 Business Central vs Microsoft Dynamics SL

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Our analysts compared Dynamics 365 Business Central vs Microsoft Dynamics SL based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Business Central Software Tool
Microsoft Dynamics SL Software Tool

Product Basics

Dynamics 365 Business Central, formerly known as Dynamics NAV, is a widely used ERP platform that benefits businesses of small and medium sizes. It’s a multi-faceted ERP product that assists in the streamlining of aspects such as accounting, contact management and inventory management. This program has high integration capabilities due to its status as a Microsoft product and is currently used by more than 100,000 companies.

Personalization is a key benefit of this tool that is expressed throughout the program’s different modules. For example, you can customize dashboards and reports to ensure that your employees are obtaining useful insights quickly and easily. The program is also highly automated and can reduce human error through its connected systems.

Pros
  • User-friendly interface
  • Seamless integrations
  • Flexible customization
  • Robust financial management
  • Strong reporting capabilities
Cons
  • Limited industry-specific features
  • Potential customization complexity
  • Scalability concerns for large enterprises
  • Reliance on third-party add-ons
  • Potentially high ownership costs
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Microsoft Dynamics SL combines the power of an ERP solution with robust project and financial management features. It helps users deal with fluctuating demand while providing accurate budgeting support to keep financial records organized.

It functions within businesses of any size and can help boost sales, reduce job costs, provide insight into company data and ensure all compliances are met. It comes in two versions, Business Essentials or Advanced Management, that can come as a complete package or users can choose a la carte.

Pros
  • Strong financial management
  • Robust project accounting
  • User-friendly interface
  • Customizable features
  • Reliable support
Cons
  • Limited customization options
  • Potentially complex setup
  • Costly add-ons
  • Reporting could be enhanced
  • Some integration challenges
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$1,800/User, Annually
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Product Insights

  • Centralized Data: Dynamics 365 Business Central leans in to the essence of ERP software — data centralization. For example, the system’s contract management program maintains a shared database of customers and prospects that can be customized and filtered. The program also removes any duplicates found in the system, which is especially helpful when you have multiple people entering prospect information or liaising with customers. Customized dashboards and visualizations are also available for insights developed across your company. 
  • Accessibility: This software is available either on-premise or as a cloud-based ERP. If you opt to go with a cloud deployment, the solution will be accessible to your employees anytime and anywhere as long as an internet connection is available. This broadly increases the scope of where your employees can complete their duties and access pertinent information. 
  • Forecasting: Dynamics 365 Business Central contains forecasting tools that include the use of historical demand to estimate future demand. This is helpful because it can improve efficiency, reduce spoilage and improve the likelihood that you will be able to fulfill orders from customers. 
  • Simple Integration: As a Microsoft product, Dynamics 365 Business Central is well poised for integration. The software can work with programs such as Word and Excel and is also available across iOS, Android and Windows devices. Microsoft offers a wide variety of software solutions that can be connected to Dynamics 365 Business Central, such as Dynamics 365 for Sales. 
  • Collaboration: Dynamics 365 Business Central provides visibility and control over multiple production sites. This allows you to collaborate with employees located in that facility to determine benchmarks such as optimal inventory level. Additionally, because of Dynamics 365 Business Central’s availability as a cloud-based solution, it is easy for employees to collaborate on and access materials whether they are in a corporate office or at a production facility. 
  • Security: With this program, you can configure user access to different components of the software. For example, if you don’t want an account representative to have visualization of the payroll, you can limit the scope of a user’s access to the application. Disaster recovery tools also assist with security measures. 
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  • Quick Startup: This system leverages the simplicity of Microsoft Office apps to cut down on training time and get everyone up and running fast. 
  • Stay Mobile: Users can perform all of their necessary data entry, project management, expense entry, setup and approval from desktops, laptops and internet-enabled mobile devices. 
  • Scalable: The system is scalable and can adapt to the changing requirements of a business. Use what you need and expand as the company grows. 
  • Inclusive Project and Accounting Management: Microsoft Dynamics SL combines project management with accounting support for an accessible, end-to-end platform. 
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  • Sales Order Management: Dynamics 365 Business Central’s sales order management module allows you to alter quantity available amounts based on posted invoices. You can also use the program to create prepayment invoices and to manage partial shipments. 
  • Analysis Reports: The analysis reports tool is based on helping decisionmakers within your company gain meaningful insights that will positively influence daily decisions. With this customizable tool, you can use factors such as customers, items and vendors to view information such as inventory turnover and customer behavior. You can also use this tool to more accurately pinpoint problems across your business that are creating bottlenecks or inefficiencies. 
  • General Ledger: Accounting and financial reporting tools are a commonly requested feature in ERP software. Dynamics 365 Business Central offers a general ledger in its base package that includes internal and external reporting tools, ability to export data in various formats, employee ledger entries, linking to external documents and reporting in your company’s preferred currency format. 
  • Requisition Management: Dynamics 365 Business Central’s Requisition Worksheet allows you to optimize your inventory based on factors such as predicted demand and material availability. You can also set minimum and maximum quantity levels to determine a reordering point in your manufacturing center. 
  • Multi-Site Functionality: With this software, you can track inventory levels across multiple distribution centers, warehouses, production plants, showrooms and more. You can also track inventory as it moves from different locations while accounting for its value during transit. 
  • Contact Management: The contact management feature allows you to input and maintain a list of your business contacts and prospects. The tool lets you know when duplicate contact information is entered, enables you to issue quotes or sales documents, allows for the categorization of people associated with a specific contact and segments people based on profiling questions. 
  • Optical Character Recognition (OCR): Dynamics 365 Business Central includes support for Kofax Invoice Capture Service (ICS) out of the box. This tool can take information from unstructured PDFs, extract it, and turn it into structured data. 
  • Currency Exchange Rates: This system allows you to update currency exchange rates as they shift. This can be done either manually or automatically. Dynamics 365 Business Central supports Yahoo and European Central Bank (ECB) currency feeds out of the box, but you can add other currencies to the tool using the currency exchange rates setup. 
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    Financial Management
  • Accounts Payable: Keep track of when payments are due, discounts, predict funding requirements and monitor payments as they process. 
  • General Ledgers: This feature helps users analyze financial data for informed decision-making processes. 
  • Cash Manager: The Microsoft Dynamics SL Cash Manager gives users instant access to current balances and bank reconciliation tools. 
  • Multi-Company Support: Users can monitor and analyze information from multiple companies. Keep track of multiple divisions within companies, run processes and report results based on multiple businesses. 
  • Business Intelligence
  • Business Analyzer: Users can view SQL reports, Excel charts and Management Reporter documents from internet-enabled devices.  
  • Microsoft Forecaster: This feature can be integrated to boost budgeting and planning processes through the creation of accurate and realistic budgets. 
  • Quick Query and Quick Query Web App: Users can leverage over 100 predefined views of financial information. Filter and save custom financial views with Refreshable Excel documents and Pivot tables. 
  • Project Management
  • Communicator: It features automatic alerts that inform users of upcoming deadlines, approvals, rising costs and more. This way project managers can step in before problems spiral out of control. 
  • Contract Management: Gain better control over change orders, subcontractor disbursements and document tracking. 
  • Resource Management: This included web app gives users an accessible visualization of resources to make assigning them easier. Boost profitability, track availability of personnel, billable time and more. 
  • Microsoft Project Connector: Integrate directly with Microsoft Project. Data flows directly from the original Microsoft Dynamics system without being compromised. 
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Product Ranking

#18

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#93

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User Sentiment Summary

Good User Sentiment 366 reviews
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75%
of users recommend this product

Dynamics 365 Business Central has a 'good' User Satisfaction Rating of 75% when considering 366 user reviews from 4 recognized software review sites.

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3.6 (142)
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3.7 (85)
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4.3 (9)
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3.9 (130)
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Synopsis of User Ratings and Reviews

Easy to Learn: Precisely 53% of users say the system has a simple implementation process and helpful training materials.
Extensive Features: Features include BOM management, finance management, document management, reporting, search filters, accounting and other modules, according to 79% of users.
Intuitive Interface: Familiar layout and guided workflows simplify data entry and task completion for non-technical users.
Automated Processes: Reduce manual tasks and errors with automated workflows for finance, inventory, sales, and customer service.
Actionable Insights: Gain real-time visibility into business performance through comprehensive dashboards and reporting tools.
Powerful Integrations: Connect seamlessly with Microsoft 365, Power BI, and other popular business applications for a unified data ecosystem.
Cloud-based Scalability: Adapt to growth with a flexible cloud infrastructure that supports diverse user needs and data volumes.
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Familiar Interface: Microsoft interface makes it easy to learn and use for users familiar with other Microsoft products.
Project-Centric Focus: Strong project accounting features cater to industries like construction and engineering.
Financial Management: Robust financial management tools provide accurate insights and control.
Customization Options: While not as extensive as some, it offers flexibility through configuration and add-ons.
Reliable Support: Microsoft and partner support options provide assistance and guidance.
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User Interface: Of the users who discussed the interface, 46% said it was not intuitive and the layout is old-fashioned.
Glitchy Performance: Approximately 67% of users said the program's overall performance is slow and glitchy.
Industry Gaps: While strong for core ERP functions, may require additional add-ons or integrations for complex industry-specific needs like manufacturing or healthcare.
Customization Curve: While offering customization options, extensive modifications might require developer expertise, increasing costs and implementation time.
Large Enterprise Scalability: While cloud-based and scalable, very large enterprises with intricate operations might encounter limitations or require additional configuration.
Add-on Dependence: Fulfilling specific needs may rely on third-party add-ons, introducing potential compatibility and support challenges.
Cost Considerations: While offering subscription plans, total cost of ownership can be influenced by user licenses, customization needs, and add-on integrations.
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Limited Customization: May not be as customizable as some other ERP systems, especially for complex needs.
Potential Setup Complexity: Initial setup can be complex, requiring IT expertise or partner assistance.
Costly Add-ons: Additional features and modules can be expensive, increasing overall cost.
Reporting Enhancements Needed: While reporting capabilities exist, some users find them lacking in flexibility and customization.
Integration Challenges: Integrating with other systems can be complex, requiring additional tools or expertise.
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Users appreciated Dynamics 365 Business Central's user-friendly interface and automation capabilities, highlighting its ease of use even for non-technical personnel. The streamlined workflows and intuitive layout simplified data entry and task completion, especially compared to competitor solutions with steeper learning curves. The automated processes proved beneficial in eliminating manual work and errors, boosting efficiency in areas like finance, inventory, and customer service. However, some users pointed to limitations in industry-specific features compared to more specialized competitors like SAP Business One or Acumatica. While Business Central excels in core ERP functions, complex needs in manufacturing or healthcare might require additional add-ons or integrations, increasing complexity and potentially cost. Customization, while available, also presented a potential hurdle. While offering flexibility, extensive modifications could necessitate developer expertise, raising implementation time and costs compared to competitors with more drag-and-drop customization options. Business Central's cloud-based scalability was praised, accommodating growth and diverse user needs effectively. This stood out compared to some on-premise competitors with less flexibility. However, very large enterprises with intricate operations might encounter limitations or require additional configuration compared to solutions like Oracle NetSuite designed for such complexity. Overall, user reviews suggest Dynamics 365 Business Central shines for its user-friendliness, automation, and cloud-based scalability. However, limitations in industry-specific features and potential customization complexity compared to some competitors are important considerations, especially for niche businesses or large enterprises.

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User reviews for Microsoft Dynamics SL paint a mixed picture. While lauded for its user-friendly interface and familiar Microsoft look-and-feel, especially for existing Office users, its strengths seem geared towards specific needs. "It shines in project-based industries like construction," commented one reviewer, praising its robust project accounting features. However, some find its customization options limited compared to competitors like Acumatica or NetSuite, especially for complex businesses. "Setting it up initially can be a beast," another user shared, highlighting the potential complexity and need for expert assistance. Cost is another key factor in reviews. While praised for its reliable Microsoft support, users raise concerns about additional costs. "Add-ons can get pricey," a reviewer noted, comparing it to more cost-effective options like Dynamics 365 Business Central. Reporting capabilities also drew mixed reactions. Some appreciate the standard reports and Power BI integration, while others wish for more flexibility and customization. "I miss the advanced reporting features I had in [competitive product]," shared one user, emphasizing the importance of reporting for data-driven decisions. Overall, Microsoft Dynamics SL seems like a solid choice for project-centric businesses who value familiarity and appreciate its strengths in financial management and project accounting. However, limitations in customization, setup complexity, and potentially higher costs for add-ons and integrations should be carefully considered against its competitors, especially for businesses with complex needs or strong reporting requirements.

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