Dynamics 365 Business Central vs Famous Software

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Our analysts compared Dynamics 365 Business Central vs Famous Software based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Business Central Software Tool

Product Basics

Dynamics 365 Business Central, formerly known as Dynamics NAV, is a widely used ERP platform that benefits businesses of small and medium sizes. It’s a multi-faceted ERP product that assists in the streamlining of aspects such as accounting, contact management and inventory management. This program has high integration capabilities due to its status as a Microsoft product and is currently used by more than 100,000 companies.

Personalization is a key benefit of this tool that is expressed throughout the program’s different modules. For example, you can customize dashboards and reports to ensure that your employees are obtaining useful insights quickly and easily. The program is also highly automated and can reduce human error through its connected systems.

Pros
  • User-friendly interface
  • Seamless integrations
  • Flexible customization
  • Robust financial management
  • Strong reporting capabilities
Cons
  • Limited industry-specific features
  • Potential customization complexity
  • Scalability concerns for large enterprises
  • Reliance on third-party add-ons
  • Potentially high ownership costs
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Famous Software integrates data across all departments to provide a real-time view across the entire business. It optimizes production by providing an accurate view of inventory data. Its inventory management module helps users improve operational processes, ensure compliance and boost customer satisfaction.

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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Centralized Data: Dynamics 365 Business Central leans in to the essence of ERP software — data centralization. For example, the system’s contract management program maintains a shared database of customers and prospects that can be customized and filtered. The program also removes any duplicates found in the system, which is especially helpful when you have multiple people entering prospect information or liaising with customers. Customized dashboards and visualizations are also available for insights developed across your company. 
  • Accessibility: This software is available either on-premise or as a cloud-based ERP. If you opt to go with a cloud deployment, the solution will be accessible to your employees anytime and anywhere as long as an internet connection is available. This broadly increases the scope of where your employees can complete their duties and access pertinent information. 
  • Forecasting: Dynamics 365 Business Central contains forecasting tools that include the use of historical demand to estimate future demand. This is helpful because it can improve efficiency, reduce spoilage and improve the likelihood that you will be able to fulfill orders from customers. 
  • Simple Integration: As a Microsoft product, Dynamics 365 Business Central is well poised for integration. The software can work with programs such as Word and Excel and is also available across iOS, Android and Windows devices. Microsoft offers a wide variety of software solutions that can be connected to Dynamics 365 Business Central, such as Dynamics 365 for Sales. 
  • Collaboration: Dynamics 365 Business Central provides visibility and control over multiple production sites. This allows you to collaborate with employees located in that facility to determine benchmarks such as optimal inventory level. Additionally, because of Dynamics 365 Business Central’s availability as a cloud-based solution, it is easy for employees to collaborate on and access materials whether they are in a corporate office or at a production facility. 
  • Security: With this program, you can configure user access to different components of the software. For example, if you don’t want an account representative to have visualization of the payroll, you can limit the scope of a user’s access to the application. Disaster recovery tools also assist with security measures. 
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  • Build Customer Relationships: Access customer preferences and buying patterns to help them make the right product choices against negotiated prices. 
  • Maintain Accuracy and Flexibility: Source vendors and evaluate contracts and performance to maintain accuracy and flexibility in complex deals. 
  • Deliver Improved Results: Deliver improved business results with robust financial management capabilities. 
  • Improve Profitability: Gain enterprise-wide control of real-time inventory data to boost profitability. 
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  • Sales Order Management: Dynamics 365 Business Central’s sales order management module allows you to alter quantity available amounts based on posted invoices. You can also use the program to create prepayment invoices and to manage partial shipments. 
  • Analysis Reports: The analysis reports tool is based on helping decisionmakers within your company gain meaningful insights that will positively influence daily decisions. With this customizable tool, you can use factors such as customers, items and vendors to view information such as inventory turnover and customer behavior. You can also use this tool to more accurately pinpoint problems across your business that are creating bottlenecks or inefficiencies. 
  • General Ledger: Accounting and financial reporting tools are a commonly requested feature in ERP software. Dynamics 365 Business Central offers a general ledger in its base package that includes internal and external reporting tools, ability to export data in various formats, employee ledger entries, linking to external documents and reporting in your company’s preferred currency format. 
  • Requisition Management: Dynamics 365 Business Central’s Requisition Worksheet allows you to optimize your inventory based on factors such as predicted demand and material availability. You can also set minimum and maximum quantity levels to determine a reordering point in your manufacturing center. 
  • Multi-Site Functionality: With this software, you can track inventory levels across multiple distribution centers, warehouses, production plants, showrooms and more. You can also track inventory as it moves from different locations while accounting for its value during transit. 
  • Contact Management: The contact management feature allows you to input and maintain a list of your business contacts and prospects. The tool lets you know when duplicate contact information is entered, enables you to issue quotes or sales documents, allows for the categorization of people associated with a specific contact and segments people based on profiling questions. 
  • Optical Character Recognition (OCR): Dynamics 365 Business Central includes support for Kofax Invoice Capture Service (ICS) out of the box. This tool can take information from unstructured PDFs, extract it, and turn it into structured data. 
  • Currency Exchange Rates: This system allows you to update currency exchange rates as they shift. This can be done either manually or automatically. Dynamics 365 Business Central supports Yahoo and European Central Bank (ECB) currency feeds out of the box, but you can add other currencies to the tool using the currency exchange rates setup. 
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  • Inventory Management: Monitor and manage products moving through warehouses or storage facilities in real time to facilitate end-to-end visibility. Create production-line work orders and visualize and track production line input and output on one screen. Track yield percent, prioritize deduction and determine estimated completion time.
  • Sales Management: Manage and implement customer contracts to ensure right products and pricing. Facilitate real-time communication with the staff members to guarantee the correct product reaches the customer. Create order templates to manage frequent purchases and auto-populate prices for various timeframes by destination and customer.
  • Sourcing Management: Manage and evaluate vendor contracts and performance with the sourcing management module. Access vendor details, including purchase order and spend history, active contracts and more. Track, measure and analyze sourcing risk and supplier performance. Get real-time visibility into supplier data and perform data calculations instantaneously.
  • Financial Management: Perform real-time financial analysis to execute critical business decisions. Gain insights into departments and accounts with complete drill-down capabilities to gauge each transaction. Leverage financial consolidation, reporting and analysis across multiple business entities. Create and track budgets and compare them to the organization’s performance.
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Product Ranking

#18

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ERP Software

#86

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ERP Software

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User Sentiment Summary

Good User Sentiment 366 reviews
Excellent User Sentiment 3 reviews
75%
of users recommend this product

Dynamics 365 Business Central has a 'good' User Satisfaction Rating of 75% when considering 366 user reviews from 4 recognized software review sites.

94%
of users recommend this product

Famous Software has a 'excellent' User Satisfaction Rating of 94% when considering 3 user reviews from 1 recognized software review sites.

3.6 (142)
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3.7 (85)
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4.7 (3)
4.3 (9)
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3.9 (130)
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Awards

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Famous Software stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Learn: Precisely 53% of users say the system has a simple implementation process and helpful training materials.
Extensive Features: Features include BOM management, finance management, document management, reporting, search filters, accounting and other modules, according to 79% of users.
Intuitive Interface: Familiar layout and guided workflows simplify data entry and task completion for non-technical users.
Automated Processes: Reduce manual tasks and errors with automated workflows for finance, inventory, sales, and customer service.
Actionable Insights: Gain real-time visibility into business performance through comprehensive dashboards and reporting tools.
Powerful Integrations: Connect seamlessly with Microsoft 365, Power BI, and other popular business applications for a unified data ecosystem.
Cloud-based Scalability: Adapt to growth with a flexible cloud infrastructure that supports diverse user needs and data volumes.
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Easy to Use: Users consistently praise Famous Software for its intuitive interface, making it easy to navigate and learn, even for those with limited technical experience.
Strong Reporting Capabilities: The software provides robust reporting features, allowing users to generate detailed insights into their business operations, such as sales trends, inventory levels, and customer behavior.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Famous Software's customer support team, who are readily available to assist with any issues or questions.
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User Interface: Of the users who discussed the interface, 46% said it was not intuitive and the layout is old-fashioned.
Glitchy Performance: Approximately 67% of users said the program's overall performance is slow and glitchy.
Industry Gaps: While strong for core ERP functions, may require additional add-ons or integrations for complex industry-specific needs like manufacturing or healthcare.
Customization Curve: While offering customization options, extensive modifications might require developer expertise, increasing costs and implementation time.
Large Enterprise Scalability: While cloud-based and scalable, very large enterprises with intricate operations might encounter limitations or require additional configuration.
Add-on Dependence: Fulfilling specific needs may rely on third-party add-ons, introducing potential compatibility and support challenges.
Cost Considerations: While offering subscription plans, total cost of ownership can be influenced by user licenses, customization needs, and add-on integrations.
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Limited Customization: Users have reported difficulty in tailoring the software to their specific business processes, leading to workarounds and inefficiencies.
Steep Learning Curve: The software's interface and functionality can be complex, requiring significant training time for new users.
Lack of Mobile Optimization: The software's mobile app is often reported as clunky and lacking key features, making it difficult for employees to access critical information on the go.
Poor Customer Support: Users have expressed frustration with slow response times and difficulty reaching knowledgeable support representatives.
Integration Challenges: Connecting Famous Software with other business systems can be problematic, leading to data inconsistencies and manual data entry.
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Users appreciated Dynamics 365 Business Central's user-friendly interface and automation capabilities, highlighting its ease of use even for non-technical personnel. The streamlined workflows and intuitive layout simplified data entry and task completion, especially compared to competitor solutions with steeper learning curves. The automated processes proved beneficial in eliminating manual work and errors, boosting efficiency in areas like finance, inventory, and customer service. However, some users pointed to limitations in industry-specific features compared to more specialized competitors like SAP Business One or Acumatica. While Business Central excels in core ERP functions, complex needs in manufacturing or healthcare might require additional add-ons or integrations, increasing complexity and potentially cost. Customization, while available, also presented a potential hurdle. While offering flexibility, extensive modifications could necessitate developer expertise, raising implementation time and costs compared to competitors with more drag-and-drop customization options. Business Central's cloud-based scalability was praised, accommodating growth and diverse user needs effectively. This stood out compared to some on-premise competitors with less flexibility. However, very large enterprises with intricate operations might encounter limitations or require additional configuration compared to solutions like Oracle NetSuite designed for such complexity. Overall, user reviews suggest Dynamics 365 Business Central shines for its user-friendliness, automation, and cloud-based scalability. However, limitations in industry-specific features and potential customization complexity compared to some competitors are important considerations, especially for niche businesses or large enterprises.

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User reviews from the past year suggest a mixed bag. While Famous Software seems to have a solid foundation for core ERP functions like inventory management and financial reporting, users consistently highlight a clunky interface and a steep learning curve as major drawbacks. One user even compared learning the software to "trying to teach a dinosaur to do a TikTok dance." Ouch. On the upside, Famous Software shines in its specialized applications for the fresh produce industry, with features like real-time inventory tracking and supply chain management receiving high praise. Users appreciate the industry-specific focus, likening it to "having a seasoned produce expert on your team." However, this specialization comes at a cost, as Famous Software lacks the flexibility and customization options offered by competitors like Odoo or Microsoft Dynamics 365. This makes it a tough sell for businesses outside the fresh produce niche. Ultimately, Famous Software is best suited for companies deeply entrenched in the fresh produce industry who prioritize industry-specific functionality over user-friendliness and customization. If you're a tech-savvy team willing to invest the time and effort to master the software, Famous Software can be a powerful tool. However, businesses seeking a more intuitive and adaptable solution might find themselves singing a different tune.

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