Dolibarr vs QT9 ERP

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Our analysts compared Dolibarr vs QT9 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Dolibarr is a suite of open-source tools for foundations, freelancers and organizations of all sizes. It has a few thousand developers, translators, users and testers who work on the project. Since it is open source, it has a large user base that consistently provides feedback to help improve the product as a whole. It can be used as a standalone local application or online on a dedicated or virtual machine that can be accessed from anywhere at any time.

Its features include product and stock management, human relationship, billing and finance, marketing and more. It is available in multiple variations and supports operating systems like Mac, Linux, Windows and auto-installer packages.
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QT9 ERP unifies sales, manufacturing, inventory, purchasing and financial management functions. It automates day-to-day operations to boost productivity, profitability and efficiency. It accelerates innovation with next-generation mobile capabilities. It dynamically populates forms with data inherited from other modules to save time and reduce errors.

It offers cloud and on-premise deployment options with quality management integration to boost productivity and reduce risks.
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$14 Monthly
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$2,200/User, Annually
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Prospects and Customer Details: Dolibarr lets users create customer or prospect records by adding their personal information to the database. It also helps create alternative contacts for every prospect and displays the status and potential of the opportunity. Users can also create and convert commercial proposals, quotes, sales orders and follow up with customers and prospects.  
  • Customization: Users can set up features according to their needs and choose from options like marketing, sales, manufacturing, human resources, accounting, logistics, invoicing, stock and more.  
  • Avoid Double Entries: The integrated features, even without any customization, help users avoid double entry and cut down on human error.  
  • Easy Upgrades: Upgrades to new versions are a part of the development process, making it easy for users to upgrade to the latest version easily without any data loss.  
  • Open Source: One of the biggest benefits of Dolibarr is that it has no cost of entry thanks to its open-source model. This allows thousands of end users, testers and developers to work on projects, provide feedback and help Dolibarr continually innovate.  
  • User-Friendly: Since the open-source model has a large end-user base, the platform gets a lot of contribution and feedback. This helps users make Dolibarr user friendly.  
  • Available on All Platforms: It is available as an auto-installer package, which does not require any coding or technical knowledge to install. It is also available as a standard distribution that is compatible with all the operating systems and PHP architecture. It is available as an on-premise and SaaS system.  
  • Partners: Its open-source environment creates an ecosystem of partners who can assist users with customized features.  
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  • Boost Productivity: Automate tasks, optimize production, streamline processes from sales to fulfillment and synchronize purchase orders, receipts, invoices and inventory to accelerate product delivery. It boosts productivity and helps manufacturers meet customer demands and adapt to dynamic market needs. 
  • Centralize Operations: Keep information organized in one place to eliminate redundancies and mitigate the need to switch between systems. Share data across various sites and functions from a single location. 
  • Track Business Performance: Stay up-to-date on past, present and future business activities. Spot inefficiencies and overlaps in business operations to make amendments. Achieve greater visibility into business performance to make strategic decisions. 
  • Get 360-Degree View of Customers:  Drill down and filter data to access real-time customer insights. View customer interactions and turn data-driven insights into opportunities via interactive customer dashboards. 
  • Simplify Shop Floor Processes: Empower employees to edit job data and track work orders across the shop floor from a kiosk or tablet. It mitigates the need for spreadsheets that require manual data entry and constant updates. 
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  • Point of Sale Interface: Dolibarr supports a point of sale interface for restaurants, traditional shops and bars. The drag-and-drop interface helps users define tables, floors and rooms. Invoices and orders can be assigned to a table, and it supports automatic stock updates and a touchscreen POS.  
  • Double Entry Accounting: Dolibarr can set up accounts and dispatch data like salaries, products, expense reports, purchases and sales in ledger tables. Users can define or set up their own chart of accounts.  
  • APIs and Hooks: It allows users to integrate their ERP with other applications using hooks, triggers or APIs. It lets users adjust Dolibarr to suit their specific needs. Users can execute their own code every time an event occurs by adding trigger code. It also has an embedded API explorer tool to generate URLs or test APIs.  
  • Timesheets: Dolibarr offers numerous ways to enter details into timesheets, like week, day or month grid. It can also import information from projects and specific tasks.  
  • Market Place: One of its most unique features is its marketplace for extensible applications that help match the scale of users’ growth. It centralizes hundreds of add-ons to extend the functionality of every specific need. Users don’t need coding experience thanks to the included module builder assistant.  
  • Orders: Dolibarr helps users manage supplier and customer orders. Users can manage their product stock and workflow orders according to preset rules.  
  • Expense Reports: Dolibarr allows users to define expense types in dictionaries for accurate statistics. If users integrate the accounting module, they will automatically be able to dispatch all expenses to a different account. Managers can find, approve, validate or refuse expenses.  
  • Bank Reconciliation: This feature helps users detect typing errors or missing details during payment recording. Reconciliation of bank accounts can be made from the same grid and users can search through multiple lines at once by using filters.  
  • Billing & Payments: Users can create invoices, down payments and credit notes from scratch. They can also generate report invoices from proposals, orders, contracts and interventions. Users may include full content or predefined products manually.  
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  • Customer Management: Maintain customer purchased items and track customer-specific inventory, product descriptions, part numbers and notes. Access customer details, including contact numbers, sales terms, credit limits, ship to locations, item assignments and more via the customer management module. 
  • Sales Management: Leverage its sales management module to visualize sales trends with graphs, charts and customizable reports. Track sales performance by product, customer, category, sales representative, year, quarter, month and more. Identify errors in real time with interactive color-coded dashboard grids. 
  • Supplier Management: Create, track and maintain supplier purchased items and pricing in one location. Store contacts, documents and certificates related to each supplier. Streamline communication with suppliers via a web portal and access real-time insights through the supplier management module. 
  • Price Quoting: Create and centralize price quotes and adapt to quote requirement changes. View open price quotes by type and status via a dashboard and make strategic projections based on data insights from different locations. 
  • Automate Shipping:  Create shipping labels with barcodes, bills of lading and packing lists with a single click. Attach scans or screenshots to shipping records. Use the customer web portal to display real-time shipment status to customers. 
  • Financial Management: Produce financial statements, view detailed accounting transactions and control general ledger account and sub-account structure with unlimited account types. Use dashboards, charts and graphs to get a clear view of financial statuses and drill-down capabilities to see all entries. 
  • Shop Floor Management: Track work orders across the shop floor from a kiosk or tablet. Leverage the self-service platform to enable employees to manage tasks, view job orders or update records. Compare projected job times with actual job times using real-time data entry on the shop floor to identify inefficiencies. 
  • Inspections: dentify and track non-conforming products and issues that require corrective action. Segregate all inspections from purchase orders into a dashboard. Monitor suppliers that are repeat offenders and reduce manufacturing deficiencies based on bad materials. 
  • Bill Of Materials(BOM): Build a BOM, centralize BOM records and track other rates like overhead, indirect labor, machine rates and more. Receive automated alerts for minimum stock levels, improve forecasting and link a BOM straight to a quote. 
  • MRP Planning:  Maintain adequate inventory levels to simplify inventory planning. Auto-create purchase orders and view production and sales order requirements, lead times and inventory levels. Export to Excel for advanced analysis. 
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Product Ranking

#68

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#115

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ERP Software

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User Sentiment Summary

Excellent User Sentiment 184 reviews
Excellent User Sentiment 64 reviews
90%
of users recommend this product

Dolibarr has a 'excellent' User Satisfaction Rating of 90% when considering 184 user reviews from 2 recognized software review sites.

95%
of users recommend this product

QT9 ERP has a 'excellent' User Satisfaction Rating of 95% when considering 64 user reviews from 1 recognized software review sites.

4.5 (90)
4.74 (64)
4.5 (94)
n/a

Awards

Dolibarr stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

QT9 ERP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Cost-Effective: Many users appreciate that Dolibarr is a free and open-source ERP, making it a budget-friendly option compared to proprietary solutions.
Modular Design: Users value the flexibility of enabling only the modules they need, such as sales, CRM, or invoicing, allowing them to tailor the system to their specific requirements.
Active Community: A vibrant community of users and developers provides support, resources, and a collaborative environment for troubleshooting and knowledge sharing.
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Intuitive Interface: Users praise QT9 for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Reporting: QT9 offers robust reporting features, allowing businesses to generate detailed reports on various aspects of their operations, such as sales, inventory, and financials.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by QT9, ensuring they receive assistance when needed.
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Steep Learning Curve: Dolibarr's interface can be overwhelming for new users due to its extensive features and complex configuration options. This can lead to a longer onboarding process and frustration for users who are accustomed to more intuitive ERP systems.
Limited Support: While Dolibarr has an active community forum and documentation, it lacks official customer support channels. This can be a challenge for businesses that require timely assistance with technical issues or have complex implementation needs.
Customization Challenges: Although Dolibarr is open-source and allows for customization, modifying the core code or extending functionality can be difficult for users without advanced technical skills. This can limit the ability to tailor the system to specific business requirements.
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Difficult to Use: Some users find it challenging to navigate and utilize QT9's features effectively, leading to frustration and decreased productivity.
Limited Customization: Users have expressed concerns about the platform's inflexibility in tailoring the system to their specific business processes, making it difficult to accommodate unique workflows.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, limiting the ability to gain valuable business insights.
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Is Dolibarr all it's dolled up to be? One user, with over 10 years in IT, raves about Dolibarr's comprehensive features, particularly for small to medium-sized businesses. They highlight its robust nature and simplicity, emphasizing its value in boosting business operations. The user also appreciates the availability of numerous affordable modules that provide flexibility for various businesses. However, they suggest that the interface could be more intuitive and the workflow more proactive. Another user, focusing on its open-source nature, praises Dolibarr's modular approach, allowing users to run only necessary modules. They see it as a developer's dream, especially for creating customized solutions like GST modules for specific markets. However, they note that while it meets basic ERP needs, achieving feature-rich compliance with regional regulations might require code tweaking and customization. Dolibarr seems best suited for tech-savvy small and medium businesses comfortable with some level of customization. Its open-source nature and modular design allow for tailoring the system to specific needs, a major advantage over less flexible ERP solutions like Peachtree. However, businesses seeking a ready-to-go, feature-rich system for immediate compliance with regional regulations might find Dolibarr requiring more effort than anticipated.

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Over the past year, user reviews for QT9 ERP have been largely positive, with many highlighting its user-friendly interface and robust feature set. Compared to similar products like SAP Business One and NetSuite, QT9 ERP stands out for its ease of use and quick implementation. Users appreciate the software's modular design, which allows for customization to fit specific business needs without overwhelming complexity. One user noted that the software's intuitive dashboard made it easy to track key performance indicators, a feature that was less straightforward in other ERP systems they had used. However, QT9 ERP is not without its drawbacks. Some users have reported occasional glitches and a lack of advanced reporting features. For instance, a few reviews mentioned that the software's reporting capabilities are not as comprehensive as those offered by Microsoft Dynamics 365. Despite these issues, the customer support team has received praise for their responsiveness and effectiveness in resolving problems quickly. What truly differentiates QT9 ERP is its integrated quality management system (QMS), which is particularly beneficial for industries with stringent regulatory requirements. This feature is crucial for companies in the manufacturing and healthcare sectors, where compliance is non-negotiable. One user from a medical device company highlighted how the QMS module helped them streamline their compliance processes, saving both time and resources. QT9 ERP is best suited for small to mid-sized businesses that need a flexible, easy-to-implement ERP solution with strong quality management capabilities. Its user-friendly interface and responsive customer support make it an excellent choice for companies looking to improve operational efficiency without the steep learning curve associated with more complex ERP systems.

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