Acumatica vs Unit4 ERP

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Our analysts compared Acumatica vs Unit4 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Unit4 ERP Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Unit4 ERP leverages a natural language digital assistant to expedite day-to-day business activities and provides a seamless user experience. Its financial management module offers real-time visibility and control over each stage of the record-to-report cycle. It consolidates enterprise-wide data within a unified system to streamline budget planning and analysis.

Automate and streamline project life cycles, optimize resource utilization and execute projects with precision with the project management inclusion.
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$4,000 Monthly
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$49/User, Monthly
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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Planning and Control: Increase planning speed to empower businesses to grow exponentially and respond to opportunities. 
  • Make Data-Driven Decisions: Gain useful insights into the data to make better business decisions and allocate and utilize business resources optimally. 
  • Boost Employee Retention: Engage, support and inspire people to perform better to boost employee retention rate. 
  • Accelerate Learning: Empower employees to learn at their own pace and develop their skillsets for career growth and development. 
  • Improve Employee Experience: Automate back-office tasks and interact with systems via natural language digital assistant to carry out day-to-day business activities to improve employee experiences. 
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Financial Management: Consolidate organization-wide data to streamline budget planning and analysis. Plan cash flow, manage operational budgets and forecast sales, costs and revenue with a financial planning module. Create robust data visualizations to plan and manage budgets and forecasts while mitigating risks. 
  • Project Management: Streamline and automate end-to-end project lifecycle. Gain complete visibility and control over project and people planning, scheduling, resource management and cost and budget analysis. Leverage project templates to automate the project setup and manage complex projects. 
  • Procurement Management: Connect directly with the approved suppliers for reduced overheads and increased accuracy and control. Use a centralized procure-to-pay solution to improve efficiency and reduce costs. Gauge spending patterns accurately to negotiate better pricing and terms and conditions. 
  • Analytics and Reporting: Unearth hidden patterns, trends and relationships in historical data to comprehend risk and opportunities. Leverage AI and self-service analytics tools to analyze and drill down data to the transactional level. Create and share automated reports to facilitate collaboration. 
  • Core HR: Manage the entire hire-to-retire cycle with a centralized database and control center. Record, monitor and report employees’ absence with the expense management module. Automate approval and expense calculations to minimize administration for employees and managers. 
  • Payroll Management: Leverage the payroll management module to synchronize HR data, gain agility and manage complex calculations. Streamline and automate payroll processes and create custom reports using employee and payroll data to visualize insights and make data-driven decisions. 
  • Talent Management: Build and develop a workforce to create high-performing teams using performance management tools. Roll out mini-surveys to specific teams to understand employees, spot trends and predict employee turnover. 
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Product Ranking

#3

among all
ERP Software

#142

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Unit4 ERP
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Good User Sentiment 89 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

74%
of users recommend this product

Unit4 ERP has a 'good' User Satisfaction Rating of 74% when considering 89 user reviews from 4 recognized software review sites.

5.0 (13)
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4.5 (1217)
3.7 (70)
4.5 (126)
3.7 (7)
4.3 (110)
4.1 (7)
4.4 (596)
2.8 (5)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Industry-Specific Solutions: Unit4 ERP offers tailored solutions for specific sectors like education and non-profits, addressing their unique needs.
User-Friendly Interface: Many users praise the system's intuitive design, making it easy to navigate and use.
Cloud-Based Accessibility: Unit4 ERP's cloud-based nature allows for convenient access from any location with an internet connection.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Complex User Interface: Some users find the interface difficult to navigate and not intuitive, leading to a steep learning curve.
Reporting Limitations: Users have reported difficulties in generating custom reports and extracting specific data, hindering data analysis and decision-making.
Integration Challenges: Integrating Unit4 ERP with other systems can be complex and require significant technical expertise, potentially leading to delays and increased costs.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Unit4 ERP is generally praised for its user-friendly interface, making it easy to navigate and find necessary information. Users highlight its flexibility, allowing customization to meet specific business needs and the ability to add new features as requirements evolve. The scalability of Unit4 ERP is also a plus, as users can easily add users and new locations as their businesses grow. One user even stated that Unit4 ERP is the most user-friendly ERP solution they've ever used. However, while Unit4 ERP can scale for growth, it's worth noting that it's primarily built for smaller organizations. This makes it a great option for smaller businesses that plan to scale, as they can have a solution that provides the breadth of capabilities they need now and in the future. Unit4 ERP is best suited for small to mid-sized organizations that are looking for a user-friendly, flexible, and scalable ERP solution. Larger organizations with more complex needs may find that Unit4 ERP lacks some of the features and functionality they require. It's always a good idea to check for the most up-to-date user reviews and product information, as software capabilities can change rapidly.

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