Acumatica vs QT9 ERP

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Our analysts compared Acumatica vs QT9 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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QT9 ERP unifies sales, manufacturing, inventory, purchasing and financial management functions. It automates day-to-day operations to boost productivity, profitability and efficiency. It accelerates innovation with next-generation mobile capabilities. It dynamically populates forms with data inherited from other modules to save time and reduce errors.

It offers cloud and on-premise deployment options with quality management integration to boost productivity and reduce risks.
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$4,000 Monthly
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$2,200/User, Annually
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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Boost Productivity: Automate tasks, optimize production, streamline processes from sales to fulfillment and synchronize purchase orders, receipts, invoices and inventory to accelerate product delivery. It boosts productivity and helps manufacturers meet customer demands and adapt to dynamic market needs. 
  • Centralize Operations: Keep information organized in one place to eliminate redundancies and mitigate the need to switch between systems. Share data across various sites and functions from a single location. 
  • Track Business Performance: Stay up-to-date on past, present and future business activities. Spot inefficiencies and overlaps in business operations to make amendments. Achieve greater visibility into business performance to make strategic decisions. 
  • Get 360-Degree View of Customers:  Drill down and filter data to access real-time customer insights. View customer interactions and turn data-driven insights into opportunities via interactive customer dashboards. 
  • Simplify Shop Floor Processes: Empower employees to edit job data and track work orders across the shop floor from a kiosk or tablet. It mitigates the need for spreadsheets that require manual data entry and constant updates. 
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Customer Management: Maintain customer purchased items and track customer-specific inventory, product descriptions, part numbers and notes. Access customer details, including contact numbers, sales terms, credit limits, ship to locations, item assignments and more via the customer management module. 
  • Sales Management: Leverage its sales management module to visualize sales trends with graphs, charts and customizable reports. Track sales performance by product, customer, category, sales representative, year, quarter, month and more. Identify errors in real time with interactive color-coded dashboard grids. 
  • Supplier Management: Create, track and maintain supplier purchased items and pricing in one location. Store contacts, documents and certificates related to each supplier. Streamline communication with suppliers via a web portal and access real-time insights through the supplier management module. 
  • Price Quoting: Create and centralize price quotes and adapt to quote requirement changes. View open price quotes by type and status via a dashboard and make strategic projections based on data insights from different locations. 
  • Automate Shipping:  Create shipping labels with barcodes, bills of lading and packing lists with a single click. Attach scans or screenshots to shipping records. Use the customer web portal to display real-time shipment status to customers. 
  • Financial Management: Produce financial statements, view detailed accounting transactions and control general ledger account and sub-account structure with unlimited account types. Use dashboards, charts and graphs to get a clear view of financial statuses and drill-down capabilities to see all entries. 
  • Shop Floor Management: Track work orders across the shop floor from a kiosk or tablet. Leverage the self-service platform to enable employees to manage tasks, view job orders or update records. Compare projected job times with actual job times using real-time data entry on the shop floor to identify inefficiencies. 
  • Inspections: dentify and track non-conforming products and issues that require corrective action. Segregate all inspections from purchase orders into a dashboard. Monitor suppliers that are repeat offenders and reduce manufacturing deficiencies based on bad materials. 
  • Bill Of Materials(BOM): Build a BOM, centralize BOM records and track other rates like overhead, indirect labor, machine rates and more. Receive automated alerts for minimum stock levels, improve forecasting and link a BOM straight to a quote. 
  • MRP Planning:  Maintain adequate inventory levels to simplify inventory planning. Auto-create purchase orders and view production and sales order requirements, lead times and inventory levels. Export to Excel for advanced analysis. 
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Product Ranking

#3

among all
ERP Software

#115

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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QT9 ERP
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Excellent User Sentiment 64 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

95%
of users recommend this product

QT9 ERP has a 'excellent' User Satisfaction Rating of 95% when considering 64 user reviews from 1 recognized software review sites.

5.0 (13)
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4.5 (1217)
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4.74 (64)
4.5 (126)
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4.3 (110)
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4.4 (596)
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Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

QT9 ERP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Intuitive Interface: Users praise QT9 for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Reporting: QT9 offers robust reporting features, allowing businesses to generate detailed reports on various aspects of their operations, such as sales, inventory, and financials.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by QT9, ensuring they receive assistance when needed.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Difficult to Use: Some users find it challenging to navigate and utilize QT9's features effectively, leading to frustration and decreased productivity.
Limited Customization: Users have expressed concerns about the platform's inflexibility in tailoring the system to their specific business processes, making it difficult to accommodate unique workflows.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, limiting the ability to gain valuable business insights.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Over the past year, user reviews for QT9 ERP have been largely positive, with many highlighting its user-friendly interface and robust feature set. Compared to similar products like SAP Business One and NetSuite, QT9 ERP stands out for its ease of use and quick implementation. Users appreciate the software's modular design, which allows for customization to fit specific business needs without overwhelming complexity. One user noted that the software's intuitive dashboard made it easy to track key performance indicators, a feature that was less straightforward in other ERP systems they had used. However, QT9 ERP is not without its drawbacks. Some users have reported occasional glitches and a lack of advanced reporting features. For instance, a few reviews mentioned that the software's reporting capabilities are not as comprehensive as those offered by Microsoft Dynamics 365. Despite these issues, the customer support team has received praise for their responsiveness and effectiveness in resolving problems quickly. What truly differentiates QT9 ERP is its integrated quality management system (QMS), which is particularly beneficial for industries with stringent regulatory requirements. This feature is crucial for companies in the manufacturing and healthcare sectors, where compliance is non-negotiable. One user from a medical device company highlighted how the QMS module helped them streamline their compliance processes, saving both time and resources. QT9 ERP is best suited for small to mid-sized businesses that need a flexible, easy-to-implement ERP solution with strong quality management capabilities. Its user-friendly interface and responsive customer support make it an excellent choice for companies looking to improve operational efficiency without the steep learning curve associated with more complex ERP systems.

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