Acumatica vs Priority ERP

Last Updated:

Our analysts compared Acumatica vs Priority ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Priority ERP Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
read more...
Priority ERP is a cloud-based enterprise resource planning (ERP) solution designed for small and medium-sized businesses (SMBs) across various industries. It provides a comprehensive suite of integrated tools to manage core business functions like finance, accounting, inventory, customer relationship management (CRM), and project management. Priority ERP boasts a user-friendly interface, customizable dashboards, and robust reporting capabilities, making it suitable for companies with limited IT resources. Key benefits include improved operational efficiency, real-time visibility into business data, enhanced collaboration, and increased productivity. Popular features include advanced financial management, integrated CRM, web-based accessibility, and mobile apps for on-the-go access. User reviews highlight Priority ERP's ease of use, scalability, and strong customer support. Compared to similar solutions, Priority ERP is praised for its affordable pricing and flexible subscription options. Pricing ranges based on the number of users and modules required, with monthly and annual payment options available.

Pros
  • User-friendly interface
  • Scalable for growth
  • Affordable options
  • Strong customer support
  • Mobile apps for access
Cons
  • Limited reporting
  • Fewer features
  • Not for complex businesses
  • Limited customization
  • Integration challenges
read more...
$4,000 Monthly
Get a free price quote
Tailored to your specific needs
$120/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
read more...
  • Improved Operational Efficiency: Automate workflows, streamline processes across departments, and eliminate manual tasks for increased productivity and cost savings.
  • Real-Time Visibility: Gain instant access to accurate and consolidated data across all departments, enabling informed decision-making and improved business agility.
  • Enhanced Collaboration: Break down communication silos and foster collaboration between teams with a central platform for sharing information and tracking projects.
  • Boosted Customer Relationships: Manage customer interactions effectively with integrated CRM tools, personalize customer experiences, and improve customer satisfaction.
  • Scalability for Growth: Easily adapt to changing business needs by adding new users, modules, and functionality as your company grows.
  • Increased Productivity: Empower employees with self-service tools, automate repetitive tasks, and free up valuable time for high-impact activities.
  • Streamlined Inventory Management: Optimize inventory levels, reduce carrying costs, and improve delivery times with real-time inventory tracking and forecasting.
  • Enhanced Financial Management: Gain deeper insights into financial performance, streamline cash flow, and ensure compliance with regulations.
  • Improved Regulatory Compliance: Automate compliance tasks, manage risk effectively, and reduce the risk of penalties with built-in compliance features.
  • Reduced Costs: Eliminate manual processes, consolidate systems, and optimize resource utilization to minimize operational expenses.
  • Mobile Accessibility: Access critical business information and manage tasks on-the-go with mobile apps for iOS and Android devices.
  • Simplified System Management: Leverage cloud-based technology to minimize IT overhead, reduce maintenance costs, and ensure system availability.
  • Strong Customer Support: Receive expert assistance from Priority's dedicated support team to maximize your return on investment.
  • Affordable Pricing: Choose from flexible subscription options that fit your business needs and budget.
read more...
  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
read more...
  • Regulatory Compliance: Hone in on specific financial statement aspects, such as clarity, relevancy, reliability and comparability, to verify compliance adherences. Track, confirm and audit purchases. 
  • Billing: Employ project-based, recurring revenues, pre-established payment conditions, delivery-based and other billing methodologies. 
  • Cash Management: Supervise order-to-cash and purchase-to-pay practices closely. Track days sales outstanding (DSO) to forecast outstanding accounts receivable, aging and cash flow projection sizes. 
read more...

Product Ranking

#3

among all
ERP Software

#137

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

85
68
97
94
57
44
91
96
Show More Show More
Integration and Extensibility
Order Management
Service Management
Analytics and Reporting
Project Management
Customer Relationship Management
Analytics and Reporting
Project Management
Inventory Management
Human Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Acumatica
Priority ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 94 44 96 84 89 90 53 58 89 91 86 51 36 0 25 50 75 100
94%
0%
6%
94%
0%
6%
43%
0%
57%
43%
0%
57%
82%
0%
18%
100%
0%
0%
87%
0%
13%
83%
0%
17%
17%
0%
83%
92%
0%
8%
91%
0%
9%
91%
0%
9%
44%
0%
56%
56%
0%
44%
100%
0%
0%
58%
0%
42%
90%
0%
10%
90%
0%
10%
91%
0%
9%
91%
0%
9%
100%
0%
0%
89%
0%
11%
50%
0%
50%
33%
17%
50%
41%
0%
59%
36%
0%
64%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
57%
0%
43%

User Sentiment Summary

Great User Sentiment 2062 reviews
Great User Sentiment 113 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Priority ERP has a 'great' User Satisfaction Rating of 89% when considering 113 user reviews from 3 recognized software review sites.

5.0 (13)
4.75 (1)
4.5 (1217)
n/a
n/a
4.45 (55)
4.5 (126)
4.4 (57)
4.3 (110)
n/a
4.4 (596)
n/a

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

we're gathering data

Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
Show more
User-Friendly Interface: Intuitive design and clear navigation make it easy for users to learn and use the system.
Scalability: Accommodates growing businesses with flexible configurations and add-on modules.
Automation: Streamlines workflows and reduces manual tasks, saving time and resources.
Real-time Insights: Provides comprehensive dashboards and reports for informed decision-making.
Mobile Accessibility: Access key information and manage tasks on the go through mobile apps.
Strong Security: Ensures data protection with robust security features and access controls.
Show more
Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
Show more
Limited Customization: May not cater to specific industry needs or complex workflows, requiring workarounds or external solutions.
Reporting Challenges: Reporting functionality may be limited, offering less flexibility and customization compared to more advanced ERP systems.
Integration Complexity: Integrating with third-party applications can be complex and require additional development effort.
Limited Support Options: Support options may be limited, particularly for smaller businesses or those with unique needs.
Scalability Concerns: May struggle with large datasets and complex workflows, potentially impacting performance and user experience.
Show more

User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

Show more

User reviews for Priority ERP paint a mixed picture, highlighting its ease of use and scalability but expressing concerns about limited customization and reporting functionality. Many users appreciate the intuitive interface and how quickly they can get up and running compared to other ERP solutions. They also praise its ability to accommodate growth, offering add-on modules and flexible configurations. However, some users find it lacks the depth of customization offered by competitors like SAP and Oracle, requiring workarounds or external solutions for specific industry needs or complex workflows. Additionally, the built-in reporting tools are seen as less flexible and customizable compared to other systems, limiting the ability to generate tailored reports and insights. One user commented, "Priority ERP is a breeze to use compared to the clunky system we had before. We were up and running in no time and the interface is so intuitive that even our less tech-savvy employees can navigate it easily." However, another user shared, "While Priority ERP is easy to use, it doesn't offer the level of customization we need for our unique business model. We've had to find workarounds and use external solutions to fill the gaps, which is frustrating and time-consuming." Overall, user reviews suggest that Priority ERP is a good choice for businesses seeking a user-friendly and scalable ERP solution, but those with specific customization or advanced reporting needs may find it lacking compared to competitors.

Show more

Screenshots

Top Alternatives in ERP Software


Cetec ERP

DELMIAworks

Dynamics 365 ERP

Epicor Kinetic

IFS Cloud

Infor M3

NetSuite

Odoo

Oracle Fusion Cloud

Priority ERP

Rootstock

S2K Enterprise

Sage 300 Cloud

SAP Business ByDesign

SAP Business One

SAP S/4HANA Cloud

SYSPRO

SyteLine

Visibility ERP

Related Categories

Show more

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings