Acumatica vs Datacor ERP

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Our analysts compared Acumatica vs Datacor ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Datacor ERP (formerly Chempax) is a comprehensive solution designed for process manufacturers and chemical distributors. It facilitates centralized inventory management and procurement, business intelligence, manufacturing, accounting, customer relationship management and more.

It helps users streamline operations in every department, maintain data integrity and develop efficient business processes to boost productivity. With a straightforward implementation process devoid of programming, users can leverage the solution to make smart business decisions and drive change.
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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Leverage Data: Leverage data to identify quality trends in the product before it reaches the consumer. It helps improve customer satisfaction. 
  • Optimize Resource Planning: Assess inventory levels and forecasted demands across multiple parameters to optimize resource planning and utilization. Optimizing resource planning ensures improved process efficiencies, reduced costs and increased profits. 
  • Automate Inventory Control: Automate inventory control through daily order entry, invoicing, purchasing, manufacturing and forecasting. Automation saves time and boosts productivity. 
  • Time-Saving: Free your managers, sales team and customer service representatives from the tedious tasks of manual data entry. It enables them to focus more on tasks that require their undivided attention. 
  • Promote Sales: Users can provide their staff with the necessary tools to sell effectively and efficiently. It aids in managing the customers better and providing them with timely information, facilitating better sales. 
  • Improved Business Insight: Retrieve, view and analyze critical business information from one centralized location. Accessing data from a centralized location enables decision-makers to find the right solutions, make future predictions with confidence and drive business success. 
  • Streamline Operations: Streamline operations within every department to maintain data integrity and develop efficient internal processes. It enables users to coordinate activities and boost productivity. 
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Quality Control: Track and control the quality of the manufacturing process from inception to delivery with the help of unlimited quality control tests and maintaining robust product specification documents. 
  • Batch Production: Automate production scheduling and procurement process with production cost and yield analysis, finite scheduling and production dashboards. 
  • Order Management: Users can access four ways to enter orders via web, telephone, fax or email. It has an integrated shipping and truck routing module. 
  • Financial Management: Manage customer accounts with detailed credit history and periodic transaction reports. Track payment due dates and available discounts to manage cash flow. Gain in-depth financial reporting, including balance sheets, income statements and much more. 
  • Plant Maintenance: Schedule preventive maintenance with flexible maintenance scheduling. The repository for asset blueprints and specifications serve as an excellent database for effective plant maintenance. 
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Product Ranking

#3

among all
ERP Software

#114

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Great User Sentiment 38 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

80%
of users recommend this product

Datacor ERP has a 'great' User Satisfaction Rating of 80% when considering 38 user reviews from 2 recognized software review sites.

5.0 (13)
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4.5 (1217)
2.5 (2)
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4.1 (36)
4.5 (126)
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4.3 (110)
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4.4 (596)
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Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Improved Efficiency: Streamlines processes, automates tasks, and centralizes data, saving time and resources.
Enhanced Visibility: Provides real-time insights into business performance across departments, enabling data-driven decision making.
Scalability and Flexibility: Adapts to your growing needs with modular functionality and cloud-based deployment options.
Improved Collaboration: Connects teams and departments, fostering better communication and workflow.
Reduced Costs: Optimizes inventory, minimizes waste, and automates processes, leading to cost savings.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Implementation Complexity: Initial setup and configuration can be complex for larger organizations, requiring IT expertise or consulting services.
Customization Costs: Extensive customization beyond core functionalities can lead to increased costs and development time.
Integration Challenges: Integrating Datacor ERP with existing systems and databases may require additional development work.
Learning Curve: Users may require training and adaptation to navigate the new interface and functionalities.
Limited Scalability for Small Businesses: Datacor ERP's feature set and pricing may be overkill for smaller businesses with simpler needs.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Datacor ERP's user reviews paint a picture of a powerful, industry-specific solution with some caveats to consider. Many users cite its deep functionality for chemical distributors and manufacturers as a major draw. "Datacor understands the nuances of our business," one reviewer says, "from formula management to batch tracking, it has everything we need." This focus translates to improved efficiency and accuracy, with users reporting streamlined processes and fewer errors. "We've seen a significant reduction in waste and improved on-time deliveries," another reviewer shares. However, Datacor's implementation complexity is a recurring theme. "The initial setup was quite involved," admits one user, "and we needed some consulting help to get things running smoothly." Additionally, some reviewers mention limited scalability for smaller businesses, suggesting that Datacor's robust features and pricing might be overkill for simpler needs. "For a small startup, it felt a bit like using a sledgehammer to crack a walnut," one reviewer comments. When compared to competitors like SAP Business One and Acumatica, users highlight Datacor's industry-specific strengths and user-friendly interface. "Datacor feels more intuitive for our line of work," one reviewer explains, "while SAP felt too generic." However, some users also mention concerns about Datacor's pricing structure compared to its competitors. "Acumatica's subscription model seems more predictable," one reviewer notes. Overall, Datacor ERP seems to be a powerful solution for businesses in the chemical industry, offering deep functionality and improved efficiency. However, its implementation complexity and potentially higher costs for smaller businesses require careful consideration. As one reviewer wisely concludes, "Datacor is a great fit if you need a tailored solution for your specific industry, but be prepared to invest the time and resources to get it up and running."

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