Acumatica vs Costpoint

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Our analysts compared Acumatica vs Costpoint based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Costpoint Software Tool

Product Basics

Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.

A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.

Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.

Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.

Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
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Deltek’s Costpoint management suite is designed to serve government contractors of all sizes. It includes support for the entire life cycle of a project and includes accounting, manufacturing, business intelligence and materials management inclusions. It maintains high levels of compliance to ensure government contractors are within successful operational parameters.

It is available with both cloud-based and on-premise deployment options and adheres to the ever-growing list of government regulations required of contractors. It helps users streamline daily tasks and complex accounting processes and provides users with valuable visibility into company metrics.
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Product Insights

  • Focus on User Experience: Acumatica contains a range of automated capabilities for creating tax filing reports, billing and invoicing, calculating realized gains and losses, and managing taxes. The user-friendly experience coupled with fewer manual processes foster quick user adoption.
  • Access Everything in One Place: Review all business functions, databases and workflows in one place. Personalized dashboards fix the generalized view problem and let users see vital information.
  • Get Real-Time Visibility: Real-time visibility into business processes helps reduce inconsistencies and communication errors.
  • Support Global Operations: Set up shop in various locations and support transactions across multiple currencies.
  • Maintain Financial Health: Gain better control over your company’s financials by either segmenting or centralizing accounting among various locations and entities.
  • Comply With Complex Tax Regulations: Reduce tax headaches by accounting for use, sales, withholding and other considerations. Avoid penalties and fines with built-in tax management capabilities that ensure adherence to tax guidelines.
  • Choose From a Strong Partner Ecosystem: Acumatica has a vast network of partners offering industry-specific solutions and implementation services. Get the right options to align the system with your specific business needs.
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  • Reduce Compliance Costs: Costpoint knows compliance is key for anything related to government work. It can reduce costs associated with DFARS, CAS, SOX, MMAS, ASC 606 and FAR compliances. Lowering costs associated with these compliances can help with passing DCMA and DCAA audits. 
  • Valuable Project and Portfolio Intelligence: Deltek’s Costpoint suite gives users clear visibility and helpful insights to keep projects efficient while gleaning actionable insights for future processes.  
  • HR Process Automation: Automating tedious and time-consuming processes like open enrollment let users focus on more critical tasks. It also includes compliance reports to ensure that you and your teams are within the proper parameters to function successfully. 
  • Audit Preparedness: Cospoint’s software suite makes compliance with DCAA regulations a top priority. It also keeps users within SOX and DFARS guidelines while being compliant with GovCon right out of the box. It also includes sample reports and support for Wide Area Workflows. 
  • Improve Financial Management: Users can leverage Costpoint’s automation features to streamline cumbersome financial processes. It also gives users updated financial information to enhance forecasting. 
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  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
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  • Project Management: Provides robust resource management capabilities. Users can budget and source their resources while ensuring that they are being properly distributed and used. It also automates a number of these processes to let users focus on more important tasks. 
  • Procurement Features:  Has customizable approval workflows to get purchase requisitions pushed through quickly. Cut down on double entry by automating purchase order generation after approval. Supplier portals boost collaboration and open up communication channels for more effective partnerships. 
  • Manufacturing Support: Supports manufacturing businesses with modules that manage quality, maintain compliance, and quickly adapt to engineering changes. It also provides inventory management features paired with barcode scanners. Contractors can also benefit from the extensive accounting solutions offered by the system. 
  • Time and Expense Management: Gives users multiple avenues to manage employee time, including time entry, leave requests and timesheet approvals. It also provides labor cost, project timeline and expense visibility to give project managers a clear view understanding of how things are progressing. 
  • Analytics and Intelligence: Puts vital data and reports directly into the hands of decision makers to keep the business moving forward. Built-in dashboards, embedded reports, ad-hoc reporting and robust analytics shine a light on the success or failure of daily processes. 
  • Accounting: Ensures that all transactional data is directly tied to the project. It contains features that support labor utilization, invoices for milestones, revenue forecasts, accounts receivable aging and numerous compliance inclusions. Users can leverage project status reports to see how costs measure up to the agreed-upon budget. 
  • Contracts: Leverages automation and a holistic approach to contract management and integrates all critical information into a single source. Users can track proposal costs and bids, rate vendor performance, manage RFPs and more. It also manages subcontracts and can automatically generate projects from opportunity records and contracts. 
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Product Ranking

#3

among all
ERP Software

#54

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 57 91 93 59 91 72 100 89 95 100 64 63 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2062 reviews
Good User Sentiment 499 reviews
89%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 89% when considering 2062 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Costpoint has a 'good' User Satisfaction Rating of 78% when considering 499 user reviews from 6 recognized software review sites.

5.0 (13)
4.1 (14)
4.5 (1217)
3.5 (58)
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4.0 (187)
4.5 (126)
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4.3 (110)
3.8 (12)
4.4 (596)
3.2 (27)

Awards

SelectHub research analysts have evaluated Acumatica and concluded it earns best-in-class honors for Order Management, Service Management and Integration and Extensibility.

Order Management Award
Service Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Interface: Of the reviews that discuss the interface, 56% of users say this solution has a user-friendly interface and is easy to use.
Accessories: According to 69% of users, this solution's features are enough to streamline productivity and can integrate with each other.
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Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Implementation: When asked about the implementation process, 43% of users stated it was complex.
Performance: Precisely 72% of users said it takes unnecessary steps to carry out a task and when error messages appear, they're unclear.
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User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.So, is Acumatica right for you?Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

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Deltek's Costpoint is a tool intended to carry out manufacturing, accounting, BI and other tasks to keep businesses afloat. Users say it's easy to use and simple to navigate features such as time tracking, MRP, reporting, change management and others to enhance operations. Other users say the setup is complicated and the performance isn't great because unclear error messages appear and it takes more steps to complete a task than necessary. Overall, Costpoint is a useful program.

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