Remote.com vs GoGlobal

Is Remote.com the "remote control" for global hiring, or has it lost signal with its users? Recent reviews paint a mixed picture. While users have consistently praised the platform's user-friendly interface and comprehensive services, including robust payroll management and compliance support, a troubling trend has emerged in the past year. Users report a noticeable decline in service quality, particularly concerning customer support and billing accuracy. For instance, some have experienced double charges and accounting errors, leading to financial headaches. Additionally, concerns have been raised about unclear communication regarding changes in termination policies and potential legal risks. This shift in user sentiment is primarily attributed to a perceived decline in customer service quality and issues with billing and accounting. Users have reported frustrating experiences with the customer support team, citing difficulties in resolving complex issues due to language barriers and a lack of local knowledge among representatives. This decline in service quality, coupled with billing irregularities, has eroded user trust, making it difficult to wholeheartedly recommend Remote.com without reservations. Despite these drawbacks, Remote.com's intuitive platform and comprehensive suite of services make it a potentially viable option for businesses seeking to streamline their global hiring processes. However, companies should proceed with caution, carefully weighing the potential benefits against the reported risks. Thoroughly researching alternatives like Deel and Globalization Partners would be prudent to ensure they align with specific business needs and risk tolerance. Ultimately, Remote.com might be best suited for smaller businesses or those with less complex hiring needs who prioritize ease of use and are willing to accept potential trade-offs in customer service and billing accuracy.

Want to go global without the growing pains? GoGlobal is a popular Employer of Record (EOR) service provider that helps businesses hire and manage employees around the world. User reviews from the last year are overwhelmingly positive, praising GoGlobal for its extensive coverage in over 100 countries and its expertise in navigating complex international employment laws. This makes it a good fit for businesses looking to expand quickly across many countries. Users particularly appreciate GoGlobal's dedicated team, which provides on-site assistance and personalized support. They also highlight the platform's robust compliance and risk management features, ensuring that businesses stay compliant with local regulations. However, some users point out the lack of phone support as a potential drawback, especially in urgent situations. Another criticism is the additional cost for local benefit plans, which can add up for businesses with employees in multiple countries. Despite these minor drawbacks, GoGlobal is highly regarded for its comprehensive global HR solutions and its commitment to compliance. GoGlobal is best suited for larger businesses that need to hire and manage employees in multiple countries. Its extensive coverage, expertise in international employment law, and dedicated support team make it an invaluable partner for businesses looking to navigate the complexities of global expansion. However, smaller businesses with limited budgets might find the pricing and lack of phone support to be a barrier.