Top Epicor ECM Alternatives & Competitors For 2024

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Looking for alternatives to Epicor ECM? Many users crave user-friendly and feature-rich solutions for tasks like Document Management, Platform Capabilities, and Content Capture. Leveraging crowdsourced data from over 1,000 real ECM Software selection projects based on 400+ capabilities, we present a comparison of Epicor ECM to leading industry alternatives like DocuWare, OnBase, Egnyte, and Oracle WebCenter Content.

Product Basics

Epicor ECM is a comprehensive enterprise content management (ECM) solution designed to streamline document management, collaboration, and business processes. It provides a centralized platform for storing, organizing, and accessing critical business information, enabling organizations to improve efficiency, reduce costs, and enhance compliance. Epicor ECM is particularly suited for businesses seeking to digitize their operations, automate workflows, and improve collaboration across teams.

Key benefits of Epicor ECM include its user-friendly interface, robust search capabilities, and seamless integration with other Epicor solutions. It offers a range of popular features such as document versioning, workflow automation, and mobile access, empowering users to manage content effectively from any device.

Compared to similar ECM products, Epicor ECM stands out for its ease of use, scalability, and industry-specific functionality. It is priced competitively, with flexible licensing options based on the number of users and the level of functionality required. Epicor ECM is a valuable investment for organizations looking to optimize their content management and collaboration processes.

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DocuWare is a document management platform that helps companies optimize paper-based and digital assets into a unified information resource. It eliminates time spent manually filing paper documents and reduces expenditures on unnecessary staff. It offers simple integration and supports information distribution decision-making. It also provides electronic forms, intelligent indexing, task management and document importing.
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OnBase is a cloud-based information platform for documents, records and business process management. It allows companies to securely store and access data, and to simplify manual tasks with automation. Organizations can easily manage large volumes of files and maintain corporate assets from one central location.
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Egnyte is a cloud-based file-sharing tool that allows users to access confidential data and collaborate from any device. It identifies content types, classifies data and scans files to pinpoint discrepancies in user behavior. It integrates with third-party apps like DocuSign, Microsoft Office, Microsoft Outlook, Salesforce and Google Workspace.
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Oracle WebCenter Content enables organizations to create, manage, and deliver digital content across various platforms and devices. It provides a centralized repository for storing content, including documents, images, videos, and rich media. Users can collaborate on content creation, manage workflows, and personalize content delivery for targeted audiences. WebCenter Content is most suited for large organizations with complex content management needs. It offers robust features for content lifecycle management, security, and scalability. Key benefits include improved content consistency, streamlined collaboration, and increased content accessibility. Popular features include version control, metadata management, search engine optimization, and social media integration. User reviews highlight its intuitive interface, powerful features, and reliable performance. Pricing for WebCenter Content varies depending on deployment options and licensing agreements. It typically requires a significant upfront investment and ongoing maintenance costs.

Pros
  • Robust features
  • Scalable
  • Secure
  • Centralized repository
  • Improved content consistency
Cons
  • High cost
  • Complex setup
  • Steep learning curve
  • Limited customization
  • Not ideal for small businesses
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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24/7 Live Support
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Product Ranking

#52

among all
ECM Software

#20

among all
ECM Software

#21

among all
ECM Software

#8

among all
ECM Software

#53

among all
ECM Software

Find out who the leaders are

Analyst Rating Summary

83
83
84
85
94
50
48
40
83
67
60
80
50
60
74
67
83
83
100
100
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Content Capture
Reports and Analytics
Platform Capabilities
Document Management
Content Capture
Integrations and Extensibility
Mobile Capabilities
Document Management
Content Capture
Mobile Capabilities
Document Management
Platform Capabilities
Compliances
Platform Capabilities
Integrations and Extensibility
Mobile Capabilities
Compliances
Content Capture
Document Management
Document Protection
Reports and Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epicor ECM
DocuWare
OnBase
Egnyte
Oracle WebCenter Content
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports and Analytics 50 60 67 100 92 83 70 95 100 48 80 83 100 85 67 93 77 60 40 50 83 100 91 77 93 89 80 83 60 100 78 84 81 93 95 80 67 74 100 100 100 100 85 92 100 0 25 50 75 100
50%
50%
50%
50%
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100%
83%
17%
67%
33%
60%
40%
80%
20%
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60%
40%
60%
40%
60%
67%
33%
83%
17%
83%
17%
100%
0%
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78%
22%
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89%
11%
86%
14%
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11%
79%
21%
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83%
17%
67%
33%
67%
33%
83%
17%
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71%
29%
86%
14%
86%
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86%
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86%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
37%
100%
0%
75%
25%
88%
12%
88%
12%

User Sentiment Summary

we're gathering data
Excellent User Sentiment 118 reviews
Great User Sentiment 136 reviews
Excellent User Sentiment 81 reviews
Excellent User Sentiment 1 reviews
we're gathering data
92%
of users recommend this product

DocuWare has a 'excellent' User Satisfaction Rating of 92% when considering 118 user reviews from 2 recognized software review sites.

86%
of users recommend this product

OnBase has a 'great' User Satisfaction Rating of 86% when considering 136 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Egnyte has a 'excellent' User Satisfaction Rating of 91% when considering 81 user reviews from 1 recognized software review sites.

100%
of users recommend this product

Oracle WebCenter Content has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

n/a
4.58 (58)
4.29 (68)
4.54 (81)
5.0 (1)
n/a
4.6 (60)
4.3 (68)
n/a
n/a

Awards

Content Capture Award
Reports and Analytics Award
User Favorite Award
Content Capture Award
Mobile Capabilities Award
Integrations and Extensibility Award
Content Capture Award
Mobile Capabilities Award
User Favorite Award
Compliances Award
Mobile Capabilities Award
Analysts' Pick Award
User Favorite Award
Compliances Award
Content Capture Award
Document Management Award
Document Protection Award
Reports and Analytics Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Epicor ECM's user-friendly interface makes it easy for users to navigate and find the information they need quickly, reducing training time and improving productivity.
Robust Search Capabilities: The advanced search functionality allows users to locate specific documents or data with ease, even within large document repositories, saving time and effort.
Seamless Integration: Epicor ECM seamlessly integrates with other Epicor applications, such as ERP and CRM, providing a centralized platform for managing all business-critical information and streamlining workflows.
Enhanced Collaboration: Epicor ECM facilitates collaboration by allowing multiple users to access, edit, and share documents simultaneously, improving teamwork and project efficiency.
Improved Compliance: Epicor ECM helps organizations meet regulatory compliance requirements by providing secure document storage, version control, and audit trails, ensuring the integrity and accessibility of critical information.
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Easy to Use: Users appreciate the intuitive interface and ease of use, finding it simple to navigate and locate documents without extensive training.
Efficient Document Management: DocuWare streamlines document organization and retrieval, saving time and effort for businesses. Features like automated indexing and full-text search contribute to improved efficiency.
Enhanced Collaboration: The platform facilitates collaboration by providing a centralized repository for documents, enabling teams to work together seamlessly on projects and share information efficiently.
Improved Security and Compliance: DocuWare offers robust security features to protect sensitive information, ensuring compliance with industry regulations and data protection standards. Access controls and audit trails enhance document security and accountability.
Integration Capabilities: The software integrates with various business applications, such as ERP and CRM systems, streamlining workflows and data exchange between different platforms.
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Intuitive Interface: Users appreciate OnBase's user-friendly interface, which simplifies document management and retrieval, making it easy for employees to find what they need quickly and efficiently.
Robust Search Capabilities: OnBase's advanced search functionality allows users to locate specific documents or information within seconds, even across vast repositories, saving time and improving productivity.
Seamless Integration: OnBase seamlessly integrates with other business applications, such as ERP and CRM systems, enabling users to access and manage documents directly from within their familiar workflows.
Enhanced Collaboration: OnBase facilitates collaboration by providing a central platform for document sharing, annotation, and version control, ensuring that teams have access to the most up-to-date information.
Improved Compliance: OnBase helps organizations meet regulatory compliance requirements by providing secure document storage, audit trails, and retention policies, ensuring the integrity and accessibility of critical documents.
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Intuitive Interface: Users appreciate Egnyte's user-friendly interface, which simplifies file management and collaboration, reducing the learning curve for new users.
Robust Security: Egnyte's robust security features, such as data encryption, access controls, and audit trails, provide peace of mind for businesses concerned about data protection.
Seamless Integration: Egnyte seamlessly integrates with popular business applications like Microsoft Office 365 and Google Workspace, enhancing productivity and streamlining workflows.
Scalability and Flexibility: Egnyte's scalable architecture allows businesses to easily adjust storage capacity and user access as their needs evolve, providing flexibility and cost-effectiveness.
Excellent Customer Support: Egnyte's dedicated customer support team is highly responsive and knowledgeable, providing prompt assistance and resolving issues efficiently.
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Robust Security Features: Users appreciate the comprehensive security features like role-based access control, encryption, and audit logs, ensuring content protection and compliance.
Scalability: Many users find WebCenter Content's ability to handle large content volumes and concurrent users valuable for their growing organizations.
Streamlined Workflows: Built-in workflow capabilities are praised for optimizing content creation and approval processes, improving efficiency.
Seamless Integration: Users who utilize other Oracle applications value the seamless integration with WebCenter Content, providing a unified user experience and simplifying data management.
User-Friendly Interface: The user-friendly interface is appreciated for simplifying content creation, management, and access, making it easier for users to adopt and utilize the platform.
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Clunky Interface: Users complain about an outdated and unintuitive interface that hinders productivity and requires extensive training.
Limited Customization: Epicor ECM reportedly offers limited customization options, making it challenging to tailor the system to specific business needs.
Integration Challenges: Users encounter difficulties integrating Epicor ECM with other business applications, leading to data silos and inefficiencies.
Slow Performance: Some users experience performance issues, particularly when dealing with large volumes of documents or complex workflows.
Lack of Mobile Support: Epicor ECM's mobile capabilities are reportedly limited, hindering remote access and collaboration.
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Cost: DocuWare's pricing structure can be complex and expensive, especially for organizations with a large number of users or high document volumes. The costs associated with add-on modules, implementation, and ongoing support can quickly add up.
Complexity: The platform's interface and features can have a steep learning curve, requiring significant training and support for users to become proficient. This complexity can lead to frustration and decreased productivity, especially for users who are not tech-savvy.
Integrations: Integrating DocuWare with other business systems can be challenging, requiring custom development or third-party connectors. This can limit the platform's ability to streamline workflows and automate processes.
Customer Support: Some users have reported issues with DocuWare's customer support, citing slow response times and difficulty resolving technical problems. This can be a major concern for organizations that rely on the platform for critical business processes.
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Steep Learning Curve: OnBase's complex interface and extensive feature set can be overwhelming for users, requiring significant training and support.
Limited Customization: While OnBase offers some customization options, users report that it lacks the flexibility to fully adapt to their specific business processes.
Integration Challenges: Integrating OnBase with other systems can be complex and time-consuming, hindering seamless data flow and collaboration.
Performance Issues: Users experience occasional performance issues, such as slow loading times and system crashes, which can disrupt workflow and productivity.
Costly Maintenance: OnBase's licensing and maintenance costs can be substantial, especially for organizations with large-scale deployments.
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Limited Offline Access: Egnyte's offline access is restricted to specific file types and requires a stable internet connection for initial syncing, which can be inconvenient for users who need to access files without an internet connection.
Complex User Interface: Some users find Egnyte's user interface to be cluttered and difficult to navigate, especially for non-technical users who may struggle to locate and manage files efficiently.
Limited File Sharing Options: Egnyte's file sharing capabilities are considered limited compared to other ECM solutions, with users reporting difficulties in sharing files with external collaborators and managing permissions effectively.
Slow Performance: Users have experienced performance issues with Egnyte, particularly when working with large files or during peak usage times, which can hinder productivity and collaboration.
Limited Customization: Egnyte offers limited customization options, making it difficult for users to tailor the platform to their specific business needs and workflows.
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Steep Learning Curve: Many users find the platform's features and interface complex, requiring significant training and time to master.
Limited Out-of-the-Box Features: WebCenter Content lacks some essential features for specific use cases, requiring additional plugins or integrations, increasing complexity and cost.
High Cost: Licensing fees and maintenance costs can be high, especially for large organizations, making it less accessible to smaller businesses.
Limited Integration Options: Integration with third-party tools and platforms may be limited compared to other ECMs, potentially hindering workflow and data exchange.
Performance Issues: Some users report performance issues with large content volumes or concurrent users, requiring additional infrastructure investment.
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Epicor ECM is a robust ECM solution that has received positive feedback from users in the past year. Users appreciate its user-friendly interface, which makes it easy to navigate and use. Additionally, Epicor ECM offers a wide range of features, including document management, workflow automation, and collaboration tools. These features help users to improve their productivity and efficiency. When compared to similar products, Epicor ECM stands out due to its strong integration with other Epicor products. This integration allows users to seamlessly share data and processes between different applications, which can save time and improve accuracy. Additionally, Epicor ECM offers a high level of security, which is important for businesses that need to protect sensitive data. Overall, Epicor ECM is a well-rounded ECM solution that is suitable for businesses of all sizes. Its user-friendly interface, wide range of features, and strong integration with other Epicor products make it a valuable asset for any business.

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DocuWare has been getting a lot of thumbs-ups for its user-friendliness, scalability, and top-notch security features. Users appreciate the wide range of features it offers, from document management and workflow automation to reporting tools. It's like having a Swiss Army knife for your digital documents! However, some users have mentioned that customer support can be a bit of a pain point, and the price tag might be a bit steep for smaller businesses. So, who's the ideal candidate for DocuWare? It's a great fit for medium to large businesses that need a robust and secure way to manage their documents and automate their workflows. If you're looking for a user-friendly solution that can grow with your business, DocuWare is definitely worth checking out. Just be aware of the potential downsides before you commit.

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OnBase is a robust ECM software that has received positive feedback from users in the past year. Its strengths include its user-friendly interface, comprehensive feature set, and strong security measures. Users appreciate its intuitive design, which makes it easy to navigate and use, even for those with limited technical expertise. OnBase's feature set is also highly praised, as it offers a wide range of capabilities, including document management, workflow automation, and records management. Additionally, OnBase's security features are top-notch, ensuring that sensitive data is protected from unauthorized access. When compared to similar products, OnBase stands out due to its ease of use, customization options, and scalability. Its user-friendly interface makes it accessible to users of all skill levels, while its customization options allow businesses to tailor the software to their specific needs. OnBase is also highly scalable, making it suitable for businesses of all sizes. These differentiating factors are important because they enable businesses to maximize the value of their ECM investment. Overall, OnBase is a well-rounded ECM software that is suitable for businesses of all sizes. Its user-friendly interface, comprehensive feature set, and strong security measures make it a valuable asset for any organization looking to improve its document management and workflow processes.

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Egnyte is a cloud-based file sharing software that has received positive user reviews in the past year. Users appreciate its user-friendly interface, robust security features, and seamless integration with other business applications. Egnyte's strengths lie in its ability to centralize and manage content from multiple sources, providing a single source of truth for businesses. Its granular access controls and audit trails ensure data security and compliance, making it a reliable choice for organizations with sensitive information. Compared to similar products, Egnyte stands out with its differentiating factors. Its AI-powered search capabilities enable users to quickly locate specific files and information, saving time and effort. Additionally, Egnyte's mobile app provides remote access to content, allowing users to stay connected and productive on the go. These features are particularly valuable for businesses that require real-time access to information and collaboration from anywhere. Egnyte is best suited for businesses of all sizes that prioritize data security, collaboration, and ease of use. Its scalability and flexibility make it adaptable to the evolving needs of organizations. Whether it's managing large volumes of content, ensuring compliance, or facilitating remote work, Egnyte offers a comprehensive solution that meets the demands of modern businesses.

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While user reviews of Oracle WebCenter Content (WCC) paint a mixed picture, several trends emerge. Firstly, users applaud its robust security features, scalability, and workflow capabilities. One reviewer noted, "WCC seamlessly handled our growing content volume and streamlined our approval process, saving us countless hours." This is particularly valuable for large organizations with strict security requirements and complex content management needs. Secondly, users highlight WCC's tight integration with other Oracle applications. "We rely heavily on other Oracle products, and WCC's seamless integration creates a unified and efficient workflow," shared one user. This eliminates the need for complex integrations and data silos, which can be a major advantage for organizations heavily invested in the Oracle ecosystem. However, user reviews also reveal significant drawbacks. Many criticize the steep learning curve and limited out-of-the-box features. "WCC took our team weeks to learn, and it still lacks some basic functionalities that we need," commented one user. This can be a major obstacle for smaller organizations with limited technical expertise. Another prominent issue is the relatively high cost of licensing and maintenance. One reviewer lamented, "We pay a significant premium for WCC compared to competitors like Alfresco and Adobe Experience Manager, and the additional features don't always justify the cost." This makes WCC less appealing to cost-conscious organizations or those considering alternative solutions. Overall, user reviews suggest that WCC is a powerful enterprise content management system, but its suitability depends on specific needs and resources. Organizations within the Oracle ecosystem and those requiring robust security and scalability may find it a valuable asset. However, for smaller organizations or those seeking a more user-friendly and cost-effective solution, alternative options like Alfresco and Adobe Experience Manager may be more suitable.

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Related Categories

Top Alternatives in ECM Software


Alfresco

Box

Confluence

DocuShare

DocuWare

Egnyte

Laserfiche

M-Files

Nuxeo

OmniDocs

OnBase

OpenText ECM

Oracle WebCenter Content

Revver

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