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Netsurion vs Heimdal Security

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Our analysts compared Netsurion vs Heimdal Security based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Netsurion Software Tool
Heimdal Security Software Tool
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Product Basics

Netsurion offers robust cybersecurity solutions, catering to businesses seeking comprehensive threat protection. Tailored for mid-sized enterprises, its key features include advanced threat detection, network security, and compliance management. Users praise its seamless integration and user-friendly interface. A satisfied user notes, "Netsurion's proactive threat detection is unparalleled." While pricing considerations may be on the higher side, the consensus is that the value aligns with the investment. Users appreciate its performance, with one stating, "Netsurion outshines competitors in detecting and mitigating cyber threats." Overall, Netsurion emerges as a top choice for businesses prioritizing proactive cybersecurity measures, proving its worth against industry counterparts.

Pros
  • Advanced threat detection
  • Robust network security
  • Efficient compliance management
  • Seamless integration
  • User-friendly interface
 Cons
  • Higher pricing
  • May not suit smaller businesses
  • Learning curve for new users
  • Occasional update delays
  • Customization limitations
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Heimdal Thor is a multi-layered security suite that helps its customers protect valuable devices and data. It offers multiple security layers, including next-generation endpoint detection and response (EDR) and code-autonomous or code-based detection capabilities.

The traffic filtering module blocks ransomware attacks at all stages. It provides security against exploit kits by combining automatic updates with traffic scanning. Organizations can shield financial information and resources from cybercriminal intrusion using robust intelligence techniques.
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$30,000 Quote-based
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$14.99/User, Annually
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Windows
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Android
Chromebook
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Linux
Android
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Cloud
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Mobile
Cloud
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improves Threat Response: It offers security orchestration and automated response functionality, which consolidates data sources, uses threat intelligence feeds information and automates responses to improve efficiency. It reduces response times, improves remediation consistency and increases SOC productivity. 
  • Enhances Detection: Netsurion integrates ATT&CK into the EventTracker SIEM platform for actionable threat intelligence. It improves data protection and cybersecurity maturity by enhancing readiness against stealthy adversaries and future threats. This comprehensive co-managed solution can increase visibility and accelerate detection. 
  • Vulnerability Assessment: It helps avoid attacks by identifying vulnerable systems and versions. Its managed vulnerability assessment service provides users with scheduled scans, detailed reports and dashboard, accurate results and prioritization of exploitable data. 
  • Ensures Compliance: EventTracker helps organizations secure their environment, form baselines, track user activity, send probable violation alerts and create audit-ready reports. Its solutions help ensure compliance and maintain it by automating the steps required by each standard. 
  • Advanced Analytics: It offers user and entity behavior analytics, which can trigger actionable, detailed alerts when any unusual entity or user behavior occurs through machine learning capabilities. Its security intelligence platform helps users understand and predict normal system activities and event occurrences within an enterprise. 
  • Comprehensive Threat Protection: Netsurion offers a holistic approach to cybersecurity, safeguarding against a wide range of threats. This includes advanced threat detection, ensuring businesses stay ahead of evolving security challenges.
  • Robust Network Security: One of the standout benefits is the establishment of robust network security. Netsurion fortifies the organization's network infrastructure, creating a secure environment that mitigates potential vulnerabilities.
  • Efficient Compliance Management: Netsurion streamlines compliance management processes, aiding businesses in adhering to industry regulations. This ensures that organizations meet the necessary standards, reducing the risk of legal and financial consequences.
  • Seamless Integration: Users benefit from the seamless integration of Netsurion into their existing systems. This facilitates a smooth transition to enhanced cybersecurity measures without causing disruptions in day-to-day operations.
  • User-Friendly Interface: Netsurion prioritizes user experience with an intuitive interface. This user-friendly design not only enhances ease of use but also contributes to faster adoption within the organization, maximizing the effectiveness of the cybersecurity solution.
  • Proactive Threat Detection: A key advantage lies in Netsurion's proactive approach to threat detection. Users praise its ability to identify and neutralize potential threats before they escalate, providing a crucial layer of defense against cyber attacks.
  • Value for Investment: Despite potentially higher pricing, users emphasize the value derived from Netsurion. The comprehensive protection, efficient management, and proactive features contribute to a solid return on investment in terms of enhanced security.
  • Customization Capabilities: Netsurion offers a level of customization, allowing organizations to tailor the solution to their specific needs. This flexibility ensures that businesses can adapt the cybersecurity measures to align with their unique requirements.
  • Integration with Existing Systems: Beyond seamless integration, Netsurion excels in its compatibility with various existing systems. This interoperability minimizes disruptions during implementation, promoting a harmonious coexistence with other essential business tools.
  • Scalability: Businesses appreciate Netsurion's scalability, allowing them to adjust the level of cybersecurity protection as their operations grow. This scalability ensures that the solution remains effective and proportionate to the organization's evolving needs.
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  • Enhanced Services: Leverage E-PDR (endpoint prevention, detection and response) security model for continuous prevention. Offers DNS-based attack security and patching integrated with immediate response to cyber threats. Bypass attacks and improve safety through XDR (extended detection and response) services. Provides complex insights through automation, analytics and machine learning to eliminate cyberattacks. 
  • Multi-Layered Protection: Integrate threat prevention with next-gen antivirus, firewall and mobile device management solutions. Layer and customize protection technologies to cover potential security gaps. Use threat hunting, local and cloud scanning, quick response and regular monitoring, prevention and detection capabilities. Block advanced attacks using traffic telemetry. 
  • Comprehensive Security: Build cybersecurity in layers to avoid data breaches and gain actionable insights. Leverage a proactive approach to endpoint security with protection against threats and detection along multiple-attack vectors. Offer DNS and DoH filtering technology for adaptive protection against modern malware. 
  • Unified Threat Dashboard: Define detailed policies at desired time intervals. Refine blacklisting for files, processes, websites and patches according to the active directory group. Prevent data leakages, respond to hidden threats and handle vulnerabilities. Use information on security standards and data regulations for compliance and auditing. 
  • Global Scalability: Access threat prevention, next-gen antivirus and compliance capabilities from a single dashboard. Manage Windows firewalls, mitigate hidden threats and exploits, achieve compliance and get a category-based blocking system. 
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  • Co-Managed SIEM: It offers a co-managed security solution to control costs, strengthen security defenses, respond effectively and optimize the team’s capabilities. EventTracker SIEM helps analyze real-time data and collect, store, investigate and report on log data for forensics, incident response and regulatory compliance. 
  • Threat Protection and Compliance: It offers adaptive machine learning, that optimizes firewall and Office 365 security by detecting unknown and abnormal behavior. Its real-time alerting and remediation recommendations defends the security network. EventTracker Essentials provide a comprehensive solution to its users, including administration, analysis and compliance capabilities. 
  • Endpoint Detection and Response: EventTracker enables proactive prevention by detecting and blocking malware and advanced threats as they unfold on servers and workstations. It reduces time spent at all stages in a threat chain, including lateral movement, enhancing endpoint security effectiveness. It also protects against mutating malware and zero-day attacks. 
  • Comprehensive SIEM: It helps organizations improve awareness, log analysis, detection and incident response across workstations, servers, locations, network devices and teams. False positives can be reduced with the correlation of unknown processes and refined internal whitelisting. Security Center’s built-in compliance monitoring and reporting options enable regulated industries to simplify the audit process and reduce audit times. 
  • Centralized Log Management: It provides administrators with real-time alerting and in-memory correlation and helps monitor the systems and components. It offers various features, including fast log search, secure log storage, reports, knowledge base and dashboards. 
  • Protect Office 365: EventTracker restores visibility to the user, application and data behavior through PowerShell Activity Tracking, audit/logging and SOC to detect and escalate incidents. Office 365 security can become easier with constant monitoring, rapid alerts, comprehensive reporting and executive dashboards. 
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  • Threat Prevention: Offer threat hunting, prevention, detection and blocking capabilities through the DarkLayer Guard that delivers character-based neural network intelligence. Provide HIPS/HIDS and IOA/IOC functionalities via the VectorN Detection feature. 
    • Network Protection: Prevent threats at the perimeter level through complete DNS protection, including network prevention, detection and response tools. Identify hidden attacks via AI and log network traffic. 
    • Endpoint Protection: Hunt, prevent, detect and block attacks at endpoint devices. Spot DNS hijacking and block ransomware, data leaks, exploits and more. Control access to web categories. 
  • Privileged Access Management: Protect against data breaches and insider threats. Manage user permissions and their access levels through access governance. Set up an automated flow and approve or deny user requests using a centralized dashboard. 
  • Application Control: Create rule-based frameworks, enforce individual rights and streamline auto-dismissal or approval workflows. Enable application white and blacklisting. Allow and block apps according to name, certificate, file path, MD5 hash and publisher. 
  • Patch and Asset Management: Eliminate risks related to outdated operating systems and apps to safeguard office-bound and remote employees. Install updates automatically based on configured policies. Deploy patches on endpoints from third-party vendors without user interruption or reboots. 
  • Fraud Prevention: Monitor communications for malicious emails, false claims and fake transfer requests. Safeguard against business email compromise, email-deployed malware, phishing and spear-phishing, imposter threats, CEO fraud and criminal impersonation, incorrect IBAN/account numbers and spoofing attacks. 
  • Email Security: Protect multiple endpoints with the anti-malware and anti-spam filter. Avoid malicious emails, remove malware-laced attachments, filter emails from infected domains or IPs and contain suspicious URLs via MX record-based analysis vectors. 
  • Next-Gen Endpoint Antivirus: Safeguard endpoints with EDR features and firewall integration. Monitor file activities with signature-based code scanning. Run scheduled or on-demand scans to detect suspicious activities. Scan unknown files in the cloud through advanced detection algorithms. Offer sandbox and backdoor analysis to examine suspicious behavior of scanned files. Monitor processes with heuristic, behavior-based engines to detect code changes at all levels. 
  • Ransomware Encryption Protection: Detects encryption attempts without behavioral patterns or signatures. Decrease false-positive rates by distinguishing between autonomic and routine system-wide processes. Use the auto-ruling system with the block in firewall feature to prevent a spread across the network. Integrate with re-active protection, prevents data exfiltration and reduces downtime costs. 
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Product Ranking

#26

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Endpoint Security Software

#77

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Endpoint Security Software

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User Sentiment Summary

Great User Sentiment 92 reviews
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82%
of users recommend this product

Netsurion has a 'great' User Satisfaction Rating of 82% when considering 92 user reviews from 5 recognized software review sites.

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3.5 (4)
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4.6 (15)
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3.61 (23)
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3.9 (20)
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4.5 (30)
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Synopsis of User Ratings and Reviews

Advanced Threat Detection: Users appreciate Netsurion's advanced threat detection capabilities, which help identify and mitigate potential cybersecurity risks effectively.
Robust Network Security: The product is praised for its robust network security measures, creating a secure environment that fortifies the organization's network infrastructure.
Efficient Compliance Management: Netsurion streamlines compliance management processes, aiding businesses in adhering to industry regulations and minimizing legal and financial risks.
Seamless Integration: Users highlight the seamless integration of Netsurion into existing systems, facilitating a smooth transition to enhanced cybersecurity measures without disruptions.
User-Friendly Interface: The intuitive and user-friendly interface of Netsurion contributes to a positive user experience, promoting faster adoption within organizations.
Proactive Threat Detection: Netsurion's proactive approach to threat detection, identifying and neutralizing potential threats before escalation, is considered a significant strength by users.
Value for Investment: Despite potentially higher pricing, users emphasize the value derived from Netsurion, citing the comprehensive protection and efficient management as contributing factors.
Customization Capabilities: Netsurion offers a level of customization, allowing organizations to tailor the solution to their specific needs, providing flexibility in cybersecurity measures.
Integration with Existing Systems: The compatibility of Netsurion with various existing systems is highlighted by users, minimizing disruptions during implementation and promoting harmonious coexistence.
Scalability: Businesses appreciate Netsurion's scalability, allowing them to adjust the level of cybersecurity protection as their operations grow, ensuring continued effectiveness.
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Strong Malware and Threat Protection: Employs a multi-layered security approach, including real-time protection, a firewall, anti-phishing measures, and ransomware protection to effectively combat various threats.
Proactive Security with Deep Packet Inspection: Utilizes deep packet inspection to analyze network traffic at a granular level, proactively identifying and blocking potential threats before they reach the endpoint.
Automatic Software Updates: Ensures endpoints remain secure by automatically patching vulnerabilities and keeping software up to date, minimizing the risk of exploitation.
User-Friendly Interface: Offers a straightforward and easy-to-use interface, simplifying security management for administrators and users alike.
Lightweight Agent: Features a lightweight agent that minimizes resource consumption, ensuring smooth system performance even with the security software running.
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Integration Challenges: Some users reported challenges in integrating Netsurion with their existing systems, leading to disruptions during the implementation process.
Resource Intensive: A few users express concerns about Netsurion being resource-intensive, particularly in terms of system resources and processing power, impacting overall system performance.
Limited Third-Party Compatibility: Users note limitations in third-party compatibility, with Netsurion facing challenges in smoothly integrating with certain external tools and applications.
Documentation Issues: Some users report issues with the clarity and comprehensiveness of Netsurion's documentation, hindering effective utilization and troubleshooting for certain functionalities.
Customer Support Concerns: A subset of users expresses dissatisfaction with Netsurion's customer support, citing slow response times and, in some cases, a lack of resolution for reported issues.
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Confusing User Interface: The user interface can be difficult to navigate, especially for new users.
DNS Filtering Shortcomings: The built-in DNS filtering functionality, DarkLayer Guard, lacks maturity in its category management and user interface compared to dedicated DNS filtering solutions.
Limited Third-Party Integrations: Heimdal Security lacks integration with popular PSA (Professional Services Automation) tools, making ticket management and synchronization difficult for businesses relying on these systems.
Missing Common Features: Unlike some competitors, Heimdal Security does not offer features like a password manager, parental controls, or robust identity theft protections, which might be dealbreakers for some businesses.
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Users highlight Netsurion's excellence in cybersecurity, emphasizing advanced threat detection, robust network security, and efficient compliance management. The product's seamless integration and user-friendly interface contribute to positive user experiences. A user attests, "Netsurion's proactive threat detection is unparalleled." Despite its strengths, users raise concerns about the higher pricing, posing challenges for smaller businesses. Some mention a learning curve, but praise the user-friendly design. Users appreciate the value, with one stating, "Netsurion outshines competitors in detecting and mitigating cyber threats." Challenges reported include occasional delays in updates, limitations in third-party compatibility, and integration issues. Documentation clarity is mentioned as an obstacle for a subset of users. Resource intensity and its impact on system performance are additional concerns. Nevertheless, users generally view Netsurion favorably, emphasizing its scalability and customization capabilities. In comparison to similar products, users believe Netsurion stands out for its comprehensive features and proactive threat detection.

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Is Heimdal Security the mythical guardian of endpoint security, or does it fall short of Valhalla? Heimdal Security's endpoint security software has received generally positive feedback from users, particularly for its robust protection against malware and its user-friendly interface. Users have praised its high malware detection rates, effectively identifying and neutralizing threats like ransomware. The intuitive interface is a standout feature, making it accessible for both tech-savvy and less experienced users. The real-time protection and automatic software updater are also significant advantages, providing an additional layer of security. However, some users have pointed out that while Heimdal Security excels in its core security features, it lacks certain extras offered by competitors, such as a password manager and parental controls. This could be a drawback for users seeking a more comprehensive security solution. For example, one user specifically mentioned that DNS Filter offers more mature features compared to Heimdal's DarkLayer Guard. Overall, Heimdal Security is best suited for individuals and businesses prioritizing strong endpoint protection and ease of use. Its robust security features, combined with its intuitive interface, make it a solid choice for those seeking reliable protection against malware and other online threats. However, users looking for a wider range of features, including a password manager or parental controls, might need to consider alternative options.

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