InsightIDR vs Symantec Endpoint Security Complete

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Our analysts compared InsightIDR vs Symantec Endpoint Security Complete based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

InsightIDR is a robust security information and event management (SIEM) solution designed to empower organizations against cyber threats. Tailored for mid-sized to large enterprises, InsightIDR seamlessly amalgamates log management, user behavior analytics, and endpoint detection and response. Users commend its intuitive interface, highlighting the product's ability to "streamline threat detection and response." While praised for its efficiency in incident investigations, some users note limitations in customization. Pricing considerations often hinge on the organization's size and specific requirements. InsightIDR is positioned favorably among its peers, with users citing its "comprehensive threat visibility" as a distinguishing factor.

Pros
  • Intuitive user interface.
  • Efficient incident investigation.
  • Comprehensive threat visibility.
  • Seamless log management integration.
  • User behavior analytics enhancement.
Cons
  • Customization limitations.
  • Varied pricing considerations.
  • Learning curve for new users.
  • Integration complexities reported.
  • Dependent on organization size.
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Symantec Endpoint Security Complete is a comprehensive cybersecurity solution designed to protect organizations from a wide range of threats. It offers advanced threat protection through a combination of signature-based and behavioral analysis to detect and block malware, ransomware, and phishing attacks effectively. Key features include endpoint detection and response (EDR) for rapid threat detection and response, a robust firewall and intrusion prevention system, and seamless integration of endpoint and email security. The solution also provides cloud-based management for centralized administration, automation features to streamline security workflows, and compliance support for regulatory adherence. With 24/7 threat monitoring and responsive support, Symantec Endpoint Security Complete empowers organizations to safeguard their digital assets and maintain a proactive security posture.
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$1,695 Monthly
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$25/user, annual
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Tailored to your specific needs
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Windows
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Android
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Product Assistance

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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Enhanced Threat Detection: InsightIDR excels in identifying and mitigating potential security threats in real-time. Its advanced algorithms and behavioral analytics contribute to early threat detection, ensuring proactive responses to potential risks.
  • Streamlined Incident Response: The platform offers a seamless and efficient incident response mechanism. Users appreciate its ability to prioritize and streamline response actions, reducing the overall impact of security incidents and minimizing potential damage.
  • User-Focused Security: InsightIDR goes beyond traditional SIEM solutions by placing a strong emphasis on user behavior analytics. This user-centric approach enhances the identification of anomalous activities, providing a more comprehensive understanding of potential threats originating from within the organization.
  • Comprehensive Visibility: One of the standout features of InsightIDR is its comprehensive visibility into the IT environment. Users benefit from a centralized view of logs, events, and user activities, facilitating effective monitoring and management of the entire security landscape.
  • Incident Investigation Efficiency: Users report high levels of efficiency in incident investigations. The platform's intuitive interface and powerful search capabilities enable security teams to quickly gather relevant information, reducing the time required for thorough investigations and remediation.
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  • Comprehensive Threat Protection: Symantec Endpoint Security Complete offers a multi-layered defense system that safeguards your organization against a wide range of cyber threats. It includes advanced antivirus, anti-malware, firewall, and intrusion prevention capabilities, ensuring robust protection.
  • Advanced Threat Intelligence: Leveraging Symantec's extensive threat intelligence network, this solution provides real-time updates on emerging threats. It constantly monitors the threat landscape and adapts to new challenges, enhancing your security posture.
  • Cloud-Based Management: Enjoy the flexibility and scalability of cloud-based management. Symantec's cloud console allows you to centrally manage security policies and endpoints across your organization, simplifying administration and reducing overhead.
  • Endpoint Detection and Response (EDR): With EDR capabilities, Symantec Endpoint Security Complete goes beyond traditional antivirus. It provides deep visibility into endpoint activities, enabling swift threat detection, investigation, and response to minimize potential damage.
  • Integrated Endpoint and Email Security: Streamline your security operations by integrating endpoint and email protection. Symantec ensures consistent security policies and threat detection across email and endpoints, reducing the attack surface.
  • Zero Trust Network Access: Embrace a Zero Trust security model with Symantec's network access control. You can enforce strict access policies based on identity, device health, and context, enhancing security without compromising productivity.
  • User-Centric Security: Prioritize user-centric security with Symantec's user behavior analytics. It helps identify and mitigate threats based on user activity and behavior, ensuring a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, enabling your team to focus on strategic initiatives and incident response.
  • Compliance and Reporting: Stay compliant with industry regulations effortlessly. The solution offers robust reporting capabilities, simplifying the process of demonstrating compliance to auditors and stakeholders.
  • 24/7 Threat Monitoring and Support: Symantec provides around-the-clock threat monitoring and support, ensuring that your organization has access to expert assistance whenever needed, even in the face of evolving threats.
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  • Advanced Threat Detection: InsightIDR employs cutting-edge algorithms and behavioral analytics to identify and thwart potential security threats in real-time. This proactive approach enhances the organization's ability to stay ahead of evolving cyber threats.
  • Incident Response Automation: The platform streamlines incident response with automated workflows, enabling quick and effective reactions to security incidents. This feature reduces response times, minimizes impact, and ensures a more efficient security posture.
  • User Behavior Analytics: InsightIDR stands out by focusing on user-centric security. Its robust user behavior analytics capabilities enhance the detection of anomalous activities, providing a comprehensive understanding of potential insider threats and compromised accounts.
  • Centralized Visibility: Offering a centralized view of logs, events, and user activities, InsightIDR provides comprehensive visibility into the IT environment. This centralized approach simplifies monitoring, management, and analysis of security-related data across the organization.
  • Intuitive Incident Investigation: Users benefit from an intuitive interface and powerful search capabilities, facilitating efficient incident investigations. This feature empowers security teams to quickly gather relevant information, accelerating the resolution of security incidents.
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  • Advanced Threat Protection: Symantec Endpoint Security Complete offers robust advanced threat protection mechanisms. It includes signature-based and behavioral analysis to detect and block known and unknown threats effectively.
  • Endpoint Detection and Response (EDR): EDR capabilities empower security teams with deep visibility into endpoint activities. It allows for threat detection, investigation, and response to minimize potential security incidents.
  • Firewall and Intrusion Prevention: This solution features a powerful firewall and intrusion prevention system that safeguards your network against unauthorized access and malicious activities.
  • Cloud-Based Management: Enjoy the convenience of cloud-based management, allowing you to centrally administer security policies and monitor endpoints across your organization from anywhere.
  • Integrated Endpoint and Email Security: Symantec ensures consistent security policies and threat detection across both endpoints and email. Integration streamlines security operations and reduces the attack surface.
  • Zero Trust Network Access: Implement a Zero Trust model with precise control over network access. It enforces strict access policies based on identity, device health, and context to enhance security.
  • User Behavior Analytics: Symantec's user behavior analytics help identify and mitigate threats based on user activity and behavior. It provides insights for a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, reducing manual workload and response times.
  • Compliance and Reporting: Stay compliant effortlessly with comprehensive reporting capabilities. Generate reports to demonstrate compliance with industry regulations and facilitate audits.
  • 24/7 Threat Monitoring and Support: Symantec provides continuous threat monitoring and expert support round the clock, ensuring your organization receives timely assistance in managing evolving threats.
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Product Ranking

#80

among all
Endpoint Security Software

#96

among all
Endpoint Security Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

InsightIDR
Symantec Endpoint Security Complete
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Attack Prevention Attack Surface Reduction Endpoint Detection And Response (EDR) Exploit Prevention Managed Detection And Response (MDR) Services Mobile Capabilities Platform Capabilities Vulnerability Management 97 100 81 100 74 96 100 73 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2 reviews
Great User Sentiment 2627 reviews
90%
of users recommend this product

InsightIDR has a 'excellent' User Satisfaction Rating of 90% when considering 2 user reviews from 1 recognized software review sites.

87%
of users recommend this product

Symantec Endpoint Security Complete has a 'great' User Satisfaction Rating of 87% when considering 2627 user reviews from 3 recognized software review sites.

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4.3 (877)
4.5 (2)
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4.4 (1612)
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3.8 (138)

Awards

InsightIDR stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Symantec Endpoint Security Complete and concluded it earns best-in-class honors for Exploit Prevention and Integrations and Extensibility.

Exploit Prevention Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users appreciate InsightIDR's user-friendly interface, noting its ease of use and accessibility, which contributes to a positive overall experience.
Efficient Incident Response: The platform's automation features streamline incident response, enabling quick reactions to security events and minimizing potential damage.
Comprehensive Threat Visibility: InsightIDR provides users with a centralized view of logs, events, and user activities, enhancing overall visibility into the IT environment and potential security threats.
Powerful Search Capabilities: Users highlight the platform's robust search functionalities, facilitating efficient and thorough incident investigations for security teams.
User Behavior Analytics: The focus on user-centric security through advanced behavior analytics enhances the detection of anomalous activities, addressing insider threats effectively.
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Effective Threat Protection: Users praise the product for its robust threat protection, which includes real-time threat intelligence and proactive defense mechanisms against malware and cyberattacks.
User-Friendly Interface: The intuitive and user-friendly interface simplifies the management of security policies, making it accessible for both IT professionals and less technical staff.
Centralized Management: The centralized cloud-based management console allows for easy oversight of all endpoints, streamlining administration and ensuring consistent security policies across the organization.
Quick Threat Detection: Symantec Endpoint Security Complete receives accolades for its rapid threat detection and response capabilities, helping organizations minimize the impact of potential security incidents.
Seamless Integration: Users appreciate the seamless integration of endpoint and email security, simplifying their security ecosystem and enhancing protection against evolving threats.
Automation Features: The product's automation features, such as automated threat remediation, save time and reduce the manual workload for IT teams, increasing overall efficiency.
Compliance Support: Symantec Endpoint Security Complete offers robust compliance and reporting capabilities, aiding organizations in meeting regulatory requirements and demonstrating their commitment to security standards.
Responsive Support: Users find comfort in Symantec's 24/7 threat monitoring and support, knowing that expert assistance is readily available in the face of evolving threats.
Regular Updates: Frequent updates and threat intelligence feeds keep the product current with the ever-changing threat landscape, ensuring ongoing protection against emerging threats.
Customization Options: Organizations appreciate the product's flexibility, allowing them to tailor security policies and configurations to their specific needs and preferences.
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Customization Limitations: Some users express frustration with InsightIDR's constraints in customization, hindering the adaptation of the platform to specific organizational needs.
Varied Pricing Considerations: The complexity of InsightIDR's pricing structure poses challenges for users, with considerations often dependent on the organization's size and specific requirements.
Learning Curve: Several users report a learning curve for new users, impacting the onboarding process and potentially slowing down the initial implementation of InsightIDR.
Integration Complexities: Integration with other systems can be complex, according to user reviews. Some users find challenges in seamlessly incorporating InsightIDR into their existing IT infrastructure.
Size-Dependent Performance: Users note that the performance of InsightIDR may be influenced by the size of the organization, with potential variations in effectiveness for smaller or larger enterprises.
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Resource Intensive: Some users find that Symantec Endpoint Security Complete can be resource-intensive, potentially slowing down older or less powerful devices.
Complex Configuration: Setting up and configuring the solution may be complex for some users, requiring a certain level of expertise or training.
Compatibility Issues: Compatibility problems with specific third-party software or legacy systems have been reported, necessitating careful consideration and testing during integration.
Cost: While effective, the product's pricing may be prohibitive for smaller organizations with limited budgets.
Initial Deployment Complexity: Some users have experienced challenges during the initial deployment and setup, which may require external support.
False Positives: Like many security solutions, Symantec Endpoint Security Complete may occasionally generate false positives, requiring manual investigation.
Management Overhead: Administrators may need to dedicate time to manage and fine-tune security policies, which can result in ongoing management overhead.
Limited Mobile Support: Some users have noted limited support for mobile devices, which could be a limitation for organizations with a mobile workforce.
User Impact: Aggressive security settings may occasionally impact user experience or productivity, necessitating careful policy adjustments.
Network Dependency: Effective operation of the solution relies on network connectivity, making it vulnerable to network outages or disruptions.
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InsightIDR garners positive feedback for its user-friendly interface, with users praising its intuitiveness and accessibility. The platform's automation features for incident response contribute to efficient reactions to security events, minimizing potential damage. Comprehensive threat visibility and powerful search capabilities are cited as strengths, facilitating thorough incident investigations. However, some users express concerns about customization limitations, hindering the platform's adaptability to specific organizational needs. The varied pricing considerations and reported learning curve for new users are additional points of feedback. Integration complexities with other systems are noted, and users highlight that the product's performance may be size-dependent. Users believe InsightIDR distinguishes itself through a focus on user behavior analytics, providing enhanced visibility into insider threats. Sample quotes include praises for its "intuitive incident investigation" and "comprehensive threat visibility." Some express challenges with the learning curve and integration, noting that the product's effectiveness may vary based on organizational size.

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User reviews for Symantec Endpoint Security Complete reflect a mix of strengths and weaknesses. Users consistently praise its robust threat protection capabilities, including effective malware and phishing attack detection. The user-friendly interface and centralized cloud-based management are commonly appreciated, making it accessible and convenient for administrators. The solution's quick threat detection and response, along with seamless integration between endpoint and email security, receive positive feedback for enhancing overall security. On the downside, some users find the product to be resource-intensive, potentially affecting system performance on older devices. Complex initial configuration and potential compatibility issues with third-party software are reported challenges. Cost is cited as a drawback for smaller organizations with limited budgets. While the automation features are well-received, the product may occasionally generate false positives, requiring manual intervention. Users generally view Symantec Endpoint Security Complete favorably when compared to similar products, particularly due to its comprehensive threat protection and integration capabilities. However, some mention limitations in mobile device support and the need for careful policy adjustment to avoid impacting user experience. The product's commitment to compliance support and 24/7 threat monitoring and support also contribute positively to user satisfaction.

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