Heimdal Security vs Symantec Endpoint Security Complete

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Our analysts compared Heimdal Security vs Symantec Endpoint Security Complete based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Heimdal Security Software Tool

Product Basics

Heimdal Thor is a multi-layered security suite that helps its customers protect valuable devices and data. It offers multiple security layers, including next-generation endpoint detection and response (EDR) and code-autonomous or code-based detection capabilities.

The traffic filtering module blocks ransomware attacks at all stages. It provides security against exploit kits by combining automatic updates with traffic scanning. Organizations can shield financial information and resources from cybercriminal intrusion using robust intelligence techniques.
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Symantec Endpoint Security Complete is a comprehensive cybersecurity solution designed to protect organizations from a wide range of threats. It offers advanced threat protection through a combination of signature-based and behavioral analysis to detect and block malware, ransomware, and phishing attacks effectively. Key features include endpoint detection and response (EDR) for rapid threat detection and response, a robust firewall and intrusion prevention system, and seamless integration of endpoint and email security. The solution also provides cloud-based management for centralized administration, automation features to streamline security workflows, and compliance support for regulatory adherence. With 24/7 threat monitoring and responsive support, Symantec Endpoint Security Complete empowers organizations to safeguard their digital assets and maintain a proactive security posture.
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$14.99/User, Annually
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$25/user, annual
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Android
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Windows
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Mobile

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Product Insights

  • Enhanced Services: Leverage E-PDR (endpoint prevention, detection and response) security model for continuous prevention. Offers DNS-based attack security and patching integrated with immediate response to cyber threats. Bypass attacks and improve safety through XDR (extended detection and response) services. Provides complex insights through automation, analytics and machine learning to eliminate cyberattacks. 
  • Multi-Layered Protection: Integrate threat prevention with next-gen antivirus, firewall and mobile device management solutions. Layer and customize protection technologies to cover potential security gaps. Use threat hunting, local and cloud scanning, quick response and regular monitoring, prevention and detection capabilities. Block advanced attacks using traffic telemetry. 
  • Comprehensive Security: Build cybersecurity in layers to avoid data breaches and gain actionable insights. Leverage a proactive approach to endpoint security with protection against threats and detection along multiple-attack vectors. Offer DNS and DoH filtering technology for adaptive protection against modern malware. 
  • Unified Threat Dashboard: Define detailed policies at desired time intervals. Refine blacklisting for files, processes, websites and patches according to the active directory group. Prevent data leakages, respond to hidden threats and handle vulnerabilities. Use information on security standards and data regulations for compliance and auditing. 
  • Global Scalability: Access threat prevention, next-gen antivirus and compliance capabilities from a single dashboard. Manage Windows firewalls, mitigate hidden threats and exploits, achieve compliance and get a category-based blocking system. 
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  • Comprehensive Threat Protection: Symantec Endpoint Security Complete offers a multi-layered defense system that safeguards your organization against a wide range of cyber threats. It includes advanced antivirus, anti-malware, firewall, and intrusion prevention capabilities, ensuring robust protection.
  • Advanced Threat Intelligence: Leveraging Symantec's extensive threat intelligence network, this solution provides real-time updates on emerging threats. It constantly monitors the threat landscape and adapts to new challenges, enhancing your security posture.
  • Cloud-Based Management: Enjoy the flexibility and scalability of cloud-based management. Symantec's cloud console allows you to centrally manage security policies and endpoints across your organization, simplifying administration and reducing overhead.
  • Endpoint Detection and Response (EDR): With EDR capabilities, Symantec Endpoint Security Complete goes beyond traditional antivirus. It provides deep visibility into endpoint activities, enabling swift threat detection, investigation, and response to minimize potential damage.
  • Integrated Endpoint and Email Security: Streamline your security operations by integrating endpoint and email protection. Symantec ensures consistent security policies and threat detection across email and endpoints, reducing the attack surface.
  • Zero Trust Network Access: Embrace a Zero Trust security model with Symantec's network access control. You can enforce strict access policies based on identity, device health, and context, enhancing security without compromising productivity.
  • User-Centric Security: Prioritize user-centric security with Symantec's user behavior analytics. It helps identify and mitigate threats based on user activity and behavior, ensuring a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, enabling your team to focus on strategic initiatives and incident response.
  • Compliance and Reporting: Stay compliant with industry regulations effortlessly. The solution offers robust reporting capabilities, simplifying the process of demonstrating compliance to auditors and stakeholders.
  • 24/7 Threat Monitoring and Support: Symantec provides around-the-clock threat monitoring and support, ensuring that your organization has access to expert assistance whenever needed, even in the face of evolving threats.
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  • Threat Prevention: Offer threat hunting, prevention, detection and blocking capabilities through the DarkLayer Guard that delivers character-based neural network intelligence. Provide HIPS/HIDS and IOA/IOC functionalities via the VectorN Detection feature. 
    • Network Protection: Prevent threats at the perimeter level through complete DNS protection, including network prevention, detection and response tools. Identify hidden attacks via AI and log network traffic. 
    • Endpoint Protection: Hunt, prevent, detect and block attacks at endpoint devices. Spot DNS hijacking and block ransomware, data leaks, exploits and more. Control access to web categories. 
  • Privileged Access Management: Protect against data breaches and insider threats. Manage user permissions and their access levels through access governance. Set up an automated flow and approve or deny user requests using a centralized dashboard. 
  • Application Control: Create rule-based frameworks, enforce individual rights and streamline auto-dismissal or approval workflows. Enable application white and blacklisting. Allow and block apps according to name, certificate, file path, MD5 hash and publisher. 
  • Patch and Asset Management: Eliminate risks related to outdated operating systems and apps to safeguard office-bound and remote employees. Install updates automatically based on configured policies. Deploy patches on endpoints from third-party vendors without user interruption or reboots. 
  • Fraud Prevention: Monitor communications for malicious emails, false claims and fake transfer requests. Safeguard against business email compromise, email-deployed malware, phishing and spear-phishing, imposter threats, CEO fraud and criminal impersonation, incorrect IBAN/account numbers and spoofing attacks. 
  • Email Security: Protect multiple endpoints with the anti-malware and anti-spam filter. Avoid malicious emails, remove malware-laced attachments, filter emails from infected domains or IPs and contain suspicious URLs via MX record-based analysis vectors. 
  • Next-Gen Endpoint Antivirus: Safeguard endpoints with EDR features and firewall integration. Monitor file activities with signature-based code scanning. Run scheduled or on-demand scans to detect suspicious activities. Scan unknown files in the cloud through advanced detection algorithms. Offer sandbox and backdoor analysis to examine suspicious behavior of scanned files. Monitor processes with heuristic, behavior-based engines to detect code changes at all levels. 
  • Ransomware Encryption Protection: Detects encryption attempts without behavioral patterns or signatures. Decrease false-positive rates by distinguishing between autonomic and routine system-wide processes. Use the auto-ruling system with the block in firewall feature to prevent a spread across the network. Integrate with re-active protection, prevents data exfiltration and reduces downtime costs. 
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  • Advanced Threat Protection: Symantec Endpoint Security Complete offers robust advanced threat protection mechanisms. It includes signature-based and behavioral analysis to detect and block known and unknown threats effectively.
  • Endpoint Detection and Response (EDR): EDR capabilities empower security teams with deep visibility into endpoint activities. It allows for threat detection, investigation, and response to minimize potential security incidents.
  • Firewall and Intrusion Prevention: This solution features a powerful firewall and intrusion prevention system that safeguards your network against unauthorized access and malicious activities.
  • Cloud-Based Management: Enjoy the convenience of cloud-based management, allowing you to centrally administer security policies and monitor endpoints across your organization from anywhere.
  • Integrated Endpoint and Email Security: Symantec ensures consistent security policies and threat detection across both endpoints and email. Integration streamlines security operations and reduces the attack surface.
  • Zero Trust Network Access: Implement a Zero Trust model with precise control over network access. It enforces strict access policies based on identity, device health, and context to enhance security.
  • User Behavior Analytics: Symantec's user behavior analytics help identify and mitigate threats based on user activity and behavior. It provides insights for a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, reducing manual workload and response times.
  • Compliance and Reporting: Stay compliant effortlessly with comprehensive reporting capabilities. Generate reports to demonstrate compliance with industry regulations and facilitate audits.
  • 24/7 Threat Monitoring and Support: Symantec provides continuous threat monitoring and expert support round the clock, ensuring your organization receives timely assistance in managing evolving threats.
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Product Ranking

#77

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Endpoint Security Software

#96

among all
Endpoint Security Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Attack Prevention Attack Surface Reduction Endpoint Detection And Response (EDR) Exploit Prevention Managed Detection And Response (MDR) Services Mobile Capabilities Platform Capabilities Vulnerability Management 97 100 81 100 74 96 100 73 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 2627 reviews
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87%
of users recommend this product

Symantec Endpoint Security Complete has a 'great' User Satisfaction Rating of 87% when considering 2627 user reviews from 3 recognized software review sites.

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Awards

No awards.

SelectHub research analysts have evaluated Symantec Endpoint Security Complete and concluded it earns best-in-class honors for Exploit Prevention and Integrations and Extensibility.

Exploit Prevention Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Strong Malware and Threat Protection: Employs a multi-layered security approach, including real-time protection, a firewall, anti-phishing measures, and ransomware protection to effectively combat various threats.
Proactive Security with Deep Packet Inspection: Utilizes deep packet inspection to analyze network traffic at a granular level, proactively identifying and blocking potential threats before they reach the endpoint.
Automatic Software Updates: Ensures endpoints remain secure by automatically patching vulnerabilities and keeping software up to date, minimizing the risk of exploitation.
User-Friendly Interface: Offers a straightforward and easy-to-use interface, simplifying security management for administrators and users alike.
Lightweight Agent: Features a lightweight agent that minimizes resource consumption, ensuring smooth system performance even with the security software running.
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Effective Threat Protection: Users praise the product for its robust threat protection, which includes real-time threat intelligence and proactive defense mechanisms against malware and cyberattacks.
User-Friendly Interface: The intuitive and user-friendly interface simplifies the management of security policies, making it accessible for both IT professionals and less technical staff.
Centralized Management: The centralized cloud-based management console allows for easy oversight of all endpoints, streamlining administration and ensuring consistent security policies across the organization.
Quick Threat Detection: Symantec Endpoint Security Complete receives accolades for its rapid threat detection and response capabilities, helping organizations minimize the impact of potential security incidents.
Seamless Integration: Users appreciate the seamless integration of endpoint and email security, simplifying their security ecosystem and enhancing protection against evolving threats.
Automation Features: The product's automation features, such as automated threat remediation, save time and reduce the manual workload for IT teams, increasing overall efficiency.
Compliance Support: Symantec Endpoint Security Complete offers robust compliance and reporting capabilities, aiding organizations in meeting regulatory requirements and demonstrating their commitment to security standards.
Responsive Support: Users find comfort in Symantec's 24/7 threat monitoring and support, knowing that expert assistance is readily available in the face of evolving threats.
Regular Updates: Frequent updates and threat intelligence feeds keep the product current with the ever-changing threat landscape, ensuring ongoing protection against emerging threats.
Customization Options: Organizations appreciate the product's flexibility, allowing them to tailor security policies and configurations to their specific needs and preferences.
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Confusing User Interface: The user interface can be difficult to navigate, especially for new users.
DNS Filtering Shortcomings: The built-in DNS filtering functionality, DarkLayer Guard, lacks maturity in its category management and user interface compared to dedicated DNS filtering solutions.
Limited Third-Party Integrations: Heimdal Security lacks integration with popular PSA (Professional Services Automation) tools, making ticket management and synchronization difficult for businesses relying on these systems.
Missing Common Features: Unlike some competitors, Heimdal Security does not offer features like a password manager, parental controls, or robust identity theft protections, which might be dealbreakers for some businesses.
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Resource Intensive: Some users find that Symantec Endpoint Security Complete can be resource-intensive, potentially slowing down older or less powerful devices.
Complex Configuration: Setting up and configuring the solution may be complex for some users, requiring a certain level of expertise or training.
Compatibility Issues: Compatibility problems with specific third-party software or legacy systems have been reported, necessitating careful consideration and testing during integration.
Cost: While effective, the product's pricing may be prohibitive for smaller organizations with limited budgets.
Initial Deployment Complexity: Some users have experienced challenges during the initial deployment and setup, which may require external support.
False Positives: Like many security solutions, Symantec Endpoint Security Complete may occasionally generate false positives, requiring manual investigation.
Management Overhead: Administrators may need to dedicate time to manage and fine-tune security policies, which can result in ongoing management overhead.
Limited Mobile Support: Some users have noted limited support for mobile devices, which could be a limitation for organizations with a mobile workforce.
User Impact: Aggressive security settings may occasionally impact user experience or productivity, necessitating careful policy adjustments.
Network Dependency: Effective operation of the solution relies on network connectivity, making it vulnerable to network outages or disruptions.
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Is Heimdal Security the mythical guardian of endpoint security, or does it fall short of Valhalla? Heimdal Security's endpoint security software has received generally positive feedback from users, particularly for its robust protection against malware and its user-friendly interface. Users have praised its high malware detection rates, effectively identifying and neutralizing threats like ransomware. The intuitive interface is a standout feature, making it accessible for both tech-savvy and less experienced users. The real-time protection and automatic software updater are also significant advantages, providing an additional layer of security. However, some users have pointed out that while Heimdal Security excels in its core security features, it lacks certain extras offered by competitors, such as a password manager and parental controls. This could be a drawback for users seeking a more comprehensive security solution. For example, one user specifically mentioned that DNS Filter offers more mature features compared to Heimdal's DarkLayer Guard. Overall, Heimdal Security is best suited for individuals and businesses prioritizing strong endpoint protection and ease of use. Its robust security features, combined with its intuitive interface, make it a solid choice for those seeking reliable protection against malware and other online threats. However, users looking for a wider range of features, including a password manager or parental controls, might need to consider alternative options.

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User reviews for Symantec Endpoint Security Complete reflect a mix of strengths and weaknesses. Users consistently praise its robust threat protection capabilities, including effective malware and phishing attack detection. The user-friendly interface and centralized cloud-based management are commonly appreciated, making it accessible and convenient for administrators. The solution's quick threat detection and response, along with seamless integration between endpoint and email security, receive positive feedback for enhancing overall security. On the downside, some users find the product to be resource-intensive, potentially affecting system performance on older devices. Complex initial configuration and potential compatibility issues with third-party software are reported challenges. Cost is cited as a drawback for smaller organizations with limited budgets. While the automation features are well-received, the product may occasionally generate false positives, requiring manual intervention. Users generally view Symantec Endpoint Security Complete favorably when compared to similar products, particularly due to its comprehensive threat protection and integration capabilities. However, some mention limitations in mobile device support and the need for careful policy adjustment to avoid impacting user experience. The product's commitment to compliance support and 24/7 threat monitoring and support also contribute positively to user satisfaction.

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