eSentire vs Symantec Endpoint Security Complete

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Our analysts compared eSentire vs Symantec Endpoint Security Complete based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

eSentire provides organizations with dedicated threat detection and response, safeguarding businesses from known and hidden threats across their attack surface. It leverages a proprietary AI methodology for threat hunting and advanced automation, eSentire’s innovation in the MDR industry solves some of cybersecurity’s biggest challenges.

Security is not only a data volume but also a technology problem that requires a modern approach to AI and expert analysts. eSentire helps process massive amounts of data, providing full threat visibility and response to protect the business’s assets.
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Symantec Endpoint Security Complete is a comprehensive cybersecurity solution designed to protect organizations from a wide range of threats. It offers advanced threat protection through a combination of signature-based and behavioral analysis to detect and block malware, ransomware, and phishing attacks effectively. Key features include endpoint detection and response (EDR) for rapid threat detection and response, a robust firewall and intrusion prevention system, and seamless integration of endpoint and email security. The solution also provides cloud-based management for centralized administration, automation features to streamline security workflows, and compliance support for regulatory adherence. With 24/7 threat monitoring and responsive support, Symantec Endpoint Security Complete empowers organizations to safeguard their digital assets and maintain a proactive security posture.
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Product Insights

  • Fast Intrusion Identification and Response: It auto-exposes and responds to threats by blocking signatures, phishing, ransomware, malware and botnets. Its library covers 39+ threat categories. Its rules are highly customizable.  
  • Aggregates Log for Hunting Threats: It permits the correlation of logs and development of the playbook to help and direct analysts, regardless of network size. It also finds, tracks and maps threats to effected resources by queries, exploration and pivots across logs.  
  • Persistent and Insider Threat Detection: Despite the tools, tactics or procedures used, it learns and updates definitions for each host within the customer’s unique environment. It also hastens investigations and lays out exhaustive customer understanding.  
  • Managed Prevention: It provides advanced threat prevention with uninterrupted hardening against the ever-expanding threat landscape by understanding how attackers think.  
  • Install and Harden: With eSentire, users can install endpoint prevention with dedicated security alerts and solidify policies and rules.
  • Responds Swiftly: Reduce average response time with the help of visualization of attack chain and ability to isolate endpoint to prevent spreading across systems and causing disruption of business. 
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  • Comprehensive Threat Protection: Symantec Endpoint Security Complete offers a multi-layered defense system that safeguards your organization against a wide range of cyber threats. It includes advanced antivirus, anti-malware, firewall, and intrusion prevention capabilities, ensuring robust protection.
  • Advanced Threat Intelligence: Leveraging Symantec's extensive threat intelligence network, this solution provides real-time updates on emerging threats. It constantly monitors the threat landscape and adapts to new challenges, enhancing your security posture.
  • Cloud-Based Management: Enjoy the flexibility and scalability of cloud-based management. Symantec's cloud console allows you to centrally manage security policies and endpoints across your organization, simplifying administration and reducing overhead.
  • Endpoint Detection and Response (EDR): With EDR capabilities, Symantec Endpoint Security Complete goes beyond traditional antivirus. It provides deep visibility into endpoint activities, enabling swift threat detection, investigation, and response to minimize potential damage.
  • Integrated Endpoint and Email Security: Streamline your security operations by integrating endpoint and email protection. Symantec ensures consistent security policies and threat detection across email and endpoints, reducing the attack surface.
  • Zero Trust Network Access: Embrace a Zero Trust security model with Symantec's network access control. You can enforce strict access policies based on identity, device health, and context, enhancing security without compromising productivity.
  • User-Centric Security: Prioritize user-centric security with Symantec's user behavior analytics. It helps identify and mitigate threats based on user activity and behavior, ensuring a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, enabling your team to focus on strategic initiatives and incident response.
  • Compliance and Reporting: Stay compliant with industry regulations effortlessly. The solution offers robust reporting capabilities, simplifying the process of demonstrating compliance to auditors and stakeholders.
  • 24/7 Threat Monitoring and Support: Symantec provides around-the-clock threat monitoring and support, ensuring that your organization has access to expert assistance whenever needed, even in the face of evolving threats.
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  • Managed Identification and Corresponding Response: It provides a range of protection from threat features that not just alert but also disrupt threats. It can augment the in-house team, or be a full-service security solution.  
  • Risk Advisory: eSentire has experts who assist organizations in assessing, improving and testing their risk profile. Users can choose from their pre-built CISO program or build a custom program to identify possible vulnerabilities.  
  • Managed Endpoint Defense: Powered by CB Defense and dedicated eSentire security experts, it delivers advanced threat prevention features with continuous adaptation against the ever-evolving endpoint risk landscape.  
  • Managed Prevention: It presents a unified endpoint and antivirus detection and suggests how to respond to the attack.  
  • Managed Vulnerability Service: It identifies vulnerabilities with unsurpassed accuracy across IT assets. The team provides analysis, guidance and prioritization of risk.  
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  • Advanced Threat Protection: Symantec Endpoint Security Complete offers robust advanced threat protection mechanisms. It includes signature-based and behavioral analysis to detect and block known and unknown threats effectively.
  • Endpoint Detection and Response (EDR): EDR capabilities empower security teams with deep visibility into endpoint activities. It allows for threat detection, investigation, and response to minimize potential security incidents.
  • Firewall and Intrusion Prevention: This solution features a powerful firewall and intrusion prevention system that safeguards your network against unauthorized access and malicious activities.
  • Cloud-Based Management: Enjoy the convenience of cloud-based management, allowing you to centrally administer security policies and monitor endpoints across your organization from anywhere.
  • Integrated Endpoint and Email Security: Symantec ensures consistent security policies and threat detection across both endpoints and email. Integration streamlines security operations and reduces the attack surface.
  • Zero Trust Network Access: Implement a Zero Trust model with precise control over network access. It enforces strict access policies based on identity, device health, and context to enhance security.
  • User Behavior Analytics: Symantec's user behavior analytics help identify and mitigate threats based on user activity and behavior. It provides insights for a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, reducing manual workload and response times.
  • Compliance and Reporting: Stay compliant effortlessly with comprehensive reporting capabilities. Generate reports to demonstrate compliance with industry regulations and facilitate audits.
  • 24/7 Threat Monitoring and Support: Symantec provides continuous threat monitoring and expert support round the clock, ensuring your organization receives timely assistance in managing evolving threats.
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Product Ranking

#24

among all
Endpoint Security Software

#96

among all
Endpoint Security Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Attack Prevention Attack Surface Reduction Endpoint Detection And Response (EDR) Exploit Prevention Managed Detection And Response (MDR) Services Mobile Capabilities Platform Capabilities Vulnerability Management 97 100 81 100 74 96 100 73 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 46 reviews
Great User Sentiment 2627 reviews
94%
of users recommend this product

eSentire has a 'excellent' User Satisfaction Rating of 94% when considering 46 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Symantec Endpoint Security Complete has a 'great' User Satisfaction Rating of 87% when considering 2627 user reviews from 3 recognized software review sites.

4.7 (41)
4.3 (877)
5.0 (4)
4.4 (1612)
4.0 (1)
3.8 (138)

Awards

eSentire stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Symantec Endpoint Security Complete and concluded it earns best-in-class honors for Exploit Prevention and Integrations and Extensibility.

Exploit Prevention Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Implementation: It has a smooth and organized implementation process.
Customer Support: It provides fast and reliable customer support over email and phone.
Alerts: It provides real-time alerts for detected malware.
Network Analysis: It provides constant detailed network analysis.
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Effective Threat Protection: Users praise the product for its robust threat protection, which includes real-time threat intelligence and proactive defense mechanisms against malware and cyberattacks.
User-Friendly Interface: The intuitive and user-friendly interface simplifies the management of security policies, making it accessible for both IT professionals and less technical staff.
Centralized Management: The centralized cloud-based management console allows for easy oversight of all endpoints, streamlining administration and ensuring consistent security policies across the organization.
Quick Threat Detection: Symantec Endpoint Security Complete receives accolades for its rapid threat detection and response capabilities, helping organizations minimize the impact of potential security incidents.
Seamless Integration: Users appreciate the seamless integration of endpoint and email security, simplifying their security ecosystem and enhancing protection against evolving threats.
Automation Features: The product's automation features, such as automated threat remediation, save time and reduce the manual workload for IT teams, increasing overall efficiency.
Compliance Support: Symantec Endpoint Security Complete offers robust compliance and reporting capabilities, aiding organizations in meeting regulatory requirements and demonstrating their commitment to security standards.
Responsive Support: Users find comfort in Symantec's 24/7 threat monitoring and support, knowing that expert assistance is readily available in the face of evolving threats.
Regular Updates: Frequent updates and threat intelligence feeds keep the product current with the ever-changing threat landscape, ensuring ongoing protection against emerging threats.
Customization Options: Organizations appreciate the product's flexibility, allowing them to tailor security policies and configurations to their specific needs and preferences.
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Reporting: It does not have comprehensive reporting capabilities.
Formal Responses: Formal responses to known vulnerabilities can take time to reach clients.
Inconsistencies: Its fast reactions can cause data inconsistency.
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Resource Intensive: Some users find that Symantec Endpoint Security Complete can be resource-intensive, potentially slowing down older or less powerful devices.
Complex Configuration: Setting up and configuring the solution may be complex for some users, requiring a certain level of expertise or training.
Compatibility Issues: Compatibility problems with specific third-party software or legacy systems have been reported, necessitating careful consideration and testing during integration.
Cost: While effective, the product's pricing may be prohibitive for smaller organizations with limited budgets.
Initial Deployment Complexity: Some users have experienced challenges during the initial deployment and setup, which may require external support.
False Positives: Like many security solutions, Symantec Endpoint Security Complete may occasionally generate false positives, requiring manual investigation.
Management Overhead: Administrators may need to dedicate time to manage and fine-tune security policies, which can result in ongoing management overhead.
Limited Mobile Support: Some users have noted limited support for mobile devices, which could be a limitation for organizations with a mobile workforce.
User Impact: Aggressive security settings may occasionally impact user experience or productivity, necessitating careful policy adjustments.
Network Dependency: Effective operation of the solution relies on network connectivity, making it vulnerable to network outages or disruptions.
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While eSentire offers a comprehensive suite of security features, including endpoint protection, vulnerability management, and threat intelligence, it appears to be most celebrated for its Managed Detection and Response (MDR) capabilities. Users consistently highlight the responsiveness and expertise of eSentire's security analysts, who actively monitor and respond to threats, providing a sense of security and peace of mind. This is particularly valuable for organizations that lack the internal resources or expertise to effectively manage their own security operations. However, some users have expressed concerns about the platform's complexity and the learning curve associated with its implementation and use. Additionally, while eSentire's MDR services are highly regarded, they come at a premium price point, which may be a barrier for smaller organizations with limited budgets. This is where considering alternative solutions like CrowdStrike or SentinelOne might be beneficial, as they offer competitive endpoint security features at potentially more accessible price points. Ultimately, eSentire appears to be best suited for mid-sized to large enterprises that prioritize a high level of security and are willing to invest in a premium MDR solution with proactive threat hunting and response capabilities.

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User reviews for Symantec Endpoint Security Complete reflect a mix of strengths and weaknesses. Users consistently praise its robust threat protection capabilities, including effective malware and phishing attack detection. The user-friendly interface and centralized cloud-based management are commonly appreciated, making it accessible and convenient for administrators. The solution's quick threat detection and response, along with seamless integration between endpoint and email security, receive positive feedback for enhancing overall security. On the downside, some users find the product to be resource-intensive, potentially affecting system performance on older devices. Complex initial configuration and potential compatibility issues with third-party software are reported challenges. Cost is cited as a drawback for smaller organizations with limited budgets. While the automation features are well-received, the product may occasionally generate false positives, requiring manual intervention. Users generally view Symantec Endpoint Security Complete favorably when compared to similar products, particularly due to its comprehensive threat protection and integration capabilities. However, some mention limitations in mobile device support and the need for careful policy adjustment to avoid impacting user experience. The product's commitment to compliance support and 24/7 threat monitoring and support also contribute positively to user satisfaction.

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