Carbon Black Cloud vs Symantec Endpoint Security Complete

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Our analysts compared Carbon Black Cloud vs Symantec Endpoint Security Complete based on data from our 400+ point analysis of Endpoint Security Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

VMware Carbon Black Cloud is an advanced endpoint security platform designed to safeguard organizations against evolving cyber threats. Employed by a broad spectrum of industries, it offers a robust suite of features, including next-gen antivirus, EDR, and workload protection. By providing real-time threat detection and response, it enables users to proactively defend their systems. Pricing varies based on specific requirements, potentially making it a cost-effective solution for businesses of all sizes. Users appreciate its comprehensive threat insights and seamless integration capabilities, making it a formidable choice in comparison to other endpoint security solutions.

Pros
  • Real-time threat detection
  • Comprehensive threat insights
  • Seamless integration
Cons
  • Pricing complexity
  • Resource-intensive
  • Learning curve
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Symantec Endpoint Security Complete is a comprehensive cybersecurity solution designed to protect organizations from a wide range of threats. It offers advanced threat protection through a combination of signature-based and behavioral analysis to detect and block malware, ransomware, and phishing attacks effectively. Key features include endpoint detection and response (EDR) for rapid threat detection and response, a robust firewall and intrusion prevention system, and seamless integration of endpoint and email security. The solution also provides cloud-based management for centralized administration, automation features to streamline security workflows, and compliance support for regulatory adherence. With 24/7 threat monitoring and responsive support, Symantec Endpoint Security Complete empowers organizations to safeguard their digital assets and maintain a proactive security posture.
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$30/User, Annual
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Tailored to your specific needs
$25/user, annual
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Enhanced Security Posture: VMware Carbon Black Cloud provides advanced threat detection and response capabilities, helping organizations strengthen their security posture. It identifies and mitigates threats in real-time, reducing the risk of breaches.
  • Unified Endpoint Protection: With VMware Carbon Black Cloud, you can consolidate your endpoint security solutions into one platform. This unified approach streamlines management, reduces complexity, and ensures consistent protection across all devices.
  • Real-time Threat Visibility: Gain comprehensive, real-time visibility into your IT environment. VMware Carbon Black Cloud offers detailed insights into endpoint activities, enabling you to detect and respond to threats faster and more effectively.
  • Threat Hunting Capabilities: The platform empowers security teams with robust threat hunting tools. Analysts can proactively search for and investigate suspicious activities, helping to uncover hidden threats before they escalate.
  • Cloud-native Architecture: Built on a cloud-native architecture, VMware Carbon Black Cloud is highly scalable and flexible. It adapts to your organization's needs, whether you have a small business or a large enterprise.
  • Automation and Orchestration: Automate routine security tasks and orchestrate responses to threats. This not only improves efficiency but also ensures consistent and rapid incident resolution.
  • Behavior-Based Detection: Unlike traditional signature-based solutions, VMware Carbon Black Cloud uses behavior-based detection, identifying threats based on suspicious activities rather than known patterns. This proactive approach is more effective against evolving threats.
  • Compliance and Reporting: Stay compliant with industry regulations and internal policies effortlessly. The platform offers robust reporting and auditing capabilities, simplifying compliance assessments and reporting tasks.
  • User-Friendly Interface: VMware Carbon Black Cloud features an intuitive, user-friendly interface that makes it accessible to both security experts and those with limited security knowledge. This reduces the learning curve and enhances usability.
  • Continuous Innovation: VMware is committed to continuous innovation and updates, ensuring that your organization remains protected against emerging threats. Regular updates and new features keep your security defenses up-to-date.
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  • Comprehensive Threat Protection: Symantec Endpoint Security Complete offers a multi-layered defense system that safeguards your organization against a wide range of cyber threats. It includes advanced antivirus, anti-malware, firewall, and intrusion prevention capabilities, ensuring robust protection.
  • Advanced Threat Intelligence: Leveraging Symantec's extensive threat intelligence network, this solution provides real-time updates on emerging threats. It constantly monitors the threat landscape and adapts to new challenges, enhancing your security posture.
  • Cloud-Based Management: Enjoy the flexibility and scalability of cloud-based management. Symantec's cloud console allows you to centrally manage security policies and endpoints across your organization, simplifying administration and reducing overhead.
  • Endpoint Detection and Response (EDR): With EDR capabilities, Symantec Endpoint Security Complete goes beyond traditional antivirus. It provides deep visibility into endpoint activities, enabling swift threat detection, investigation, and response to minimize potential damage.
  • Integrated Endpoint and Email Security: Streamline your security operations by integrating endpoint and email protection. Symantec ensures consistent security policies and threat detection across email and endpoints, reducing the attack surface.
  • Zero Trust Network Access: Embrace a Zero Trust security model with Symantec's network access control. You can enforce strict access policies based on identity, device health, and context, enhancing security without compromising productivity.
  • User-Centric Security: Prioritize user-centric security with Symantec's user behavior analytics. It helps identify and mitigate threats based on user activity and behavior, ensuring a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, enabling your team to focus on strategic initiatives and incident response.
  • Compliance and Reporting: Stay compliant with industry regulations effortlessly. The solution offers robust reporting capabilities, simplifying the process of demonstrating compliance to auditors and stakeholders.
  • 24/7 Threat Monitoring and Support: Symantec provides around-the-clock threat monitoring and support, ensuring that your organization has access to expert assistance whenever needed, even in the face of evolving threats.
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  • Endpoint Security: VMware Carbon Black Cloud offers robust endpoint security, protecting devices across your organization. It shields against malware, ransomware, and other threats, ensuring the integrity of your endpoints.
  • Threat Detection and Response: The platform excels in real-time threat detection and response. It identifies and mitigates threats swiftly, minimizing potential damage and reducing incident response times.
  • Behavior-Based Analytics: Leveraging behavior-based analytics, VMware Carbon Black Cloud detects anomalies and suspicious activities. This proactive approach is highly effective in identifying previously unknown threats.
  • Threat Intelligence: Stay informed about emerging threats with integrated threat intelligence. The platform provides up-to-date threat feeds and indicators of compromise (IoCs) to enhance your security posture.
  • Incident Investigation: Simplify incident investigation with detailed endpoint visibility. Security teams can delve into the specifics of an incident, trace its origin, and understand its impact on your organization.
  • Security Automation: Automate routine security tasks and responses with ease. VMware Carbon Black Cloud allows you to create workflows that streamline incident handling and resolution.
  • Compliance and Reporting: Ensure compliance with industry regulations and internal policies. The platform offers comprehensive reporting and auditing tools, simplifying compliance assessments.
  • Cloud-Native Architecture: Built on a cloud-native architecture, the platform is highly scalable and adaptable. It seamlessly integrates with your existing infrastructure while providing the flexibility to grow with your organization.
  • Centralized Management: Manage all aspects of your endpoint security from a centralized console. This simplifies administration and allows for consistent security policies across your organization.
  • User-Friendly Interface: VMware Carbon Black Cloud features an intuitive, user-friendly interface that accommodates both security experts and those with limited security knowledge. It promotes usability and reduces the learning curve.
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  • Advanced Threat Protection: Symantec Endpoint Security Complete offers robust advanced threat protection mechanisms. It includes signature-based and behavioral analysis to detect and block known and unknown threats effectively.
  • Endpoint Detection and Response (EDR): EDR capabilities empower security teams with deep visibility into endpoint activities. It allows for threat detection, investigation, and response to minimize potential security incidents.
  • Firewall and Intrusion Prevention: This solution features a powerful firewall and intrusion prevention system that safeguards your network against unauthorized access and malicious activities.
  • Cloud-Based Management: Enjoy the convenience of cloud-based management, allowing you to centrally administer security policies and monitor endpoints across your organization from anywhere.
  • Integrated Endpoint and Email Security: Symantec ensures consistent security policies and threat detection across both endpoints and email. Integration streamlines security operations and reduces the attack surface.
  • Zero Trust Network Access: Implement a Zero Trust model with precise control over network access. It enforces strict access policies based on identity, device health, and context to enhance security.
  • User Behavior Analytics: Symantec's user behavior analytics help identify and mitigate threats based on user activity and behavior. It provides insights for a proactive approach to security.
  • Automated Security Workflows: Boost operational efficiency with automation. Symantec Endpoint Security Complete allows you to automate repetitive security tasks, reducing manual workload and response times.
  • Compliance and Reporting: Stay compliant effortlessly with comprehensive reporting capabilities. Generate reports to demonstrate compliance with industry regulations and facilitate audits.
  • 24/7 Threat Monitoring and Support: Symantec provides continuous threat monitoring and expert support round the clock, ensuring your organization receives timely assistance in managing evolving threats.
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Product Ranking

#59

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Endpoint Security Software

#96

among all
Endpoint Security Software

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Analyst Rating Summary

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Compliance
Vulnerability Management
Mobile Capabilities
Endpoint Detection and Response (EDR)
Platform Capabilities
Attack Surface Reduction
Compliance
Exploit Prevention
Integrations and Extensibility
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Carbon Black Cloud
Symantec Endpoint Security Complete
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Attack Prevention Attack Surface Reduction Endpoint Detection And Response (EDR) Exploit Prevention Managed Detection And Response (MDR) Services Mobile Capabilities Platform Capabilities Vulnerability Management 88 82 91 75 65 95 89 100 97 100 81 100 74 96 100 73 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 2627 reviews
we're gathering data
87%
of users recommend this product

Symantec Endpoint Security Complete has a 'great' User Satisfaction Rating of 87% when considering 2627 user reviews from 3 recognized software review sites.

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4.3 (877)
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4.4 (1612)
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3.8 (138)

Awards

SelectHub research analysts have evaluated Carbon Black Cloud and concluded it earns best-in-class honors for Vulnerability Management.

Vulnerability Management Award

SelectHub research analysts have evaluated Symantec Endpoint Security Complete and concluded it earns best-in-class honors for Exploit Prevention and Integrations and Extensibility.

Exploit Prevention Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Effective Threat Detection: Users appreciate the platform's ability to detect and respond to threats in real-time, providing a strong layer of security for their endpoints.
Comprehensive Visibility: VMware Carbon Black Cloud offers extensive endpoint visibility, allowing users to monitor and investigate activities thoroughly, enhancing their security posture.
Behavior-Based Analytics: The use of behavior-based analytics stands out as a pro, enabling the identification of emerging and unknown threats that traditional solutions might miss.
User-Friendly Interface: Users find the platform's intuitive interface user-friendly, making it accessible to both security experts and those with limited cybersecurity knowledge.
Automation and Orchestration: The automation capabilities streamline security tasks and incident response, improving efficiency and reducing the burden on security teams.
Threat Intelligence Integration: Integration with threat intelligence feeds enhances users' ability to stay informed about the latest threats and indicators of compromise, aiding in proactive defense.
Scalability: VMware Carbon Black Cloud's cloud-native architecture allows for easy scalability, catering to the needs of organizations of various sizes without compromising performance.
Incident Investigation Tools: Users find the platform's incident investigation tools valuable for tracing the source and impact of security incidents, facilitating effective response.
Unified Endpoint Protection: Consolidating endpoint security solutions into one platform simplifies management and ensures consistent protection across all devices, a feature users appreciate.
Regular Updates and Innovation: The commitment to continuous updates and innovation keeps the product up-to-date and aligned with evolving cybersecurity challenges, earning user trust.
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Effective Threat Protection: Users praise the product for its robust threat protection, which includes real-time threat intelligence and proactive defense mechanisms against malware and cyberattacks.
User-Friendly Interface: The intuitive and user-friendly interface simplifies the management of security policies, making it accessible for both IT professionals and less technical staff.
Centralized Management: The centralized cloud-based management console allows for easy oversight of all endpoints, streamlining administration and ensuring consistent security policies across the organization.
Quick Threat Detection: Symantec Endpoint Security Complete receives accolades for its rapid threat detection and response capabilities, helping organizations minimize the impact of potential security incidents.
Seamless Integration: Users appreciate the seamless integration of endpoint and email security, simplifying their security ecosystem and enhancing protection against evolving threats.
Automation Features: The product's automation features, such as automated threat remediation, save time and reduce the manual workload for IT teams, increasing overall efficiency.
Compliance Support: Symantec Endpoint Security Complete offers robust compliance and reporting capabilities, aiding organizations in meeting regulatory requirements and demonstrating their commitment to security standards.
Responsive Support: Users find comfort in Symantec's 24/7 threat monitoring and support, knowing that expert assistance is readily available in the face of evolving threats.
Regular Updates: Frequent updates and threat intelligence feeds keep the product current with the ever-changing threat landscape, ensuring ongoing protection against emerging threats.
Customization Options: Organizations appreciate the product's flexibility, allowing them to tailor security policies and configurations to their specific needs and preferences.
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Resource Intensiveness: Some users report that the platform can be resource-intensive, potentially impacting system performance, particularly on less powerful hardware.
Learning Curve: A common con mentioned in reviews is the learning curve associated with implementing and configuring the platform, especially for organizations new to behavior-based threat detection.
Cost: Cost is a concern for certain users, as they find the solution relatively expensive, particularly for small businesses with limited budgets.
Alert Fatigue: Some users mention a potential issue with a high volume of alerts generated by the system, which can lead to alert fatigue among security teams if not effectively managed.
Integration Challenges: Users have reported challenges in integrating VMware Carbon Black Cloud with their existing security tools and processes, which may require substantial effort and planning.
Complexity: The extensive feature set of the platform can introduce complexity, and some users find it necessary to dedicate a specialized team for management and monitoring.
Data Privacy Concerns: Like many cloud-based solutions, data privacy and compliance requirements must be managed carefully, which can be a concern for some users.
Dependency on Internet Connection: Continuous internet connectivity is vital for real-time threat detection and response, and this reliance on internet connectivity may be a limitation in certain environments.
Customization Requirements: Organizations may need to invest time and effort in customizing the platform to align with their specific security policies and needs, which can be seen as a drawback.
Limited Platform Support: While versatile, VMware Carbon Black Cloud may not fully support all operating systems or devices, which can be a limitation for certain environments.
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Resource Intensive: Some users find that Symantec Endpoint Security Complete can be resource-intensive, potentially slowing down older or less powerful devices.
Complex Configuration: Setting up and configuring the solution may be complex for some users, requiring a certain level of expertise or training.
Compatibility Issues: Compatibility problems with specific third-party software or legacy systems have been reported, necessitating careful consideration and testing during integration.
Cost: While effective, the product's pricing may be prohibitive for smaller organizations with limited budgets.
Initial Deployment Complexity: Some users have experienced challenges during the initial deployment and setup, which may require external support.
False Positives: Like many security solutions, Symantec Endpoint Security Complete may occasionally generate false positives, requiring manual investigation.
Management Overhead: Administrators may need to dedicate time to manage and fine-tune security policies, which can result in ongoing management overhead.
Limited Mobile Support: Some users have noted limited support for mobile devices, which could be a limitation for organizations with a mobile workforce.
User Impact: Aggressive security settings may occasionally impact user experience or productivity, necessitating careful policy adjustments.
Network Dependency: Effective operation of the solution relies on network connectivity, making it vulnerable to network outages or disruptions.
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User reviews for VMware Carbon Black Cloud offer a mixed perspective on the platform. Many users praise its strengths, such as its effective threat detection capabilities, comprehensive endpoint visibility, and the use of behavior-based analytics to identify emerging threats. The platform's user-friendly interface and automation features also garner positive feedback, making it accessible and efficient for security teams. However, several recurring weaknesses are noted in the reviews. Users express concerns about the platform's resource intensiveness, potentially impacting system performance, and a steep learning curve when implementing and configuring it. Cost is another common drawback, with some users finding it relatively expensive, particularly for smaller businesses. Alert fatigue due to a high volume of generated alerts and integration challenges with existing security tools are also mentioned. In comparison to similar products, VMware Carbon Black Cloud is often seen as competitive due to its strong threat detection and response capabilities. However, users emphasize the importance of considering the platform's resource requirements and potential cost when evaluating it alongside alternatives. Overall, reviews suggest that the platform is effective for organizations willing to invest in its learning curve and resource needs, but cost and complexity may pose challenges for some users.

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User reviews for Symantec Endpoint Security Complete reflect a mix of strengths and weaknesses. Users consistently praise its robust threat protection capabilities, including effective malware and phishing attack detection. The user-friendly interface and centralized cloud-based management are commonly appreciated, making it accessible and convenient for administrators. The solution's quick threat detection and response, along with seamless integration between endpoint and email security, receive positive feedback for enhancing overall security. On the downside, some users find the product to be resource-intensive, potentially affecting system performance on older devices. Complex initial configuration and potential compatibility issues with third-party software are reported challenges. Cost is cited as a drawback for smaller organizations with limited budgets. While the automation features are well-received, the product may occasionally generate false positives, requiring manual intervention. Users generally view Symantec Endpoint Security Complete favorably when compared to similar products, particularly due to its comprehensive threat protection and integration capabilities. However, some mention limitations in mobile device support and the need for careful policy adjustment to avoid impacting user experience. The product's commitment to compliance support and 24/7 threat monitoring and support also contribute positively to user satisfaction.

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