TheraOffice vs McKesson EMR

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Our analysts compared TheraOffice vs McKesson EMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

McKesson EMR Software Tool

Product Basics

TheraOffice is a documentation software to support healthcare facilities with organizing and simplifying operations to increase efficiency and productivity. It aids therapists in making use of custom templates for clinical decision support, patient record management, integrated treatment notes and day-to-day guidance alerts.

Its intuitive patient surveillance documentation and scheduling modules allow therapists to view multiple patient records from one screen. It also steers care team professionals through improved patient data monitoring and virtual assistance to quickly navigate to specific treatment records.
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McKesson EMR focuses on improving care in every setting — one practice and one patient at a time. Partnering with biopharma companies, care providers, pharmacies, manufacturers and more, this solution helps to provide patients with the proper health services, products, and medicine they need.

With more than 20 years of experience in relation to medical software and nearly 80,000 employees, this system is used by a variety of health organizations to manage their operations and increase revenue. From pharmacy services to solutions for specialty practices, this solution offers a wide range of features and tools to help out your health facility.
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$125/User, Monthly
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$399 Monthly
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Product Insights

  • Improve Treatment: Use a single documentation module to keep track of patients’ medical histories to provide accurate treatment procedures and medicinal prescriptions. Reduce documentation errors and evade information changes. 
  • Information Security: Save information on a cloud server to enable complete security of patient data and circumvent the probability of data tampering and misplacement. Set access levels to provide restrained entry leading to a minimum approach to private data. 
  • Revenue Multiplication: Follow up on claim rejections and manage copays to increase revenue and profit. Drill down for extensive reports on financial performance to gauge patterns and combat faults. 
  • Error Reduction: Avoid handwritten reports and coding errors to limit reimbursement delays. Electronically document to accurately capture patient information, making it accessible to therapists and physicians. 
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  • Flexibility: McKesson EMR is suitable for healthcare organizations of every size. Specialties like oncology, rheumatology, gastroenterology, ophthalmology and neurology are all supported and can be customized to the EMR. 
  • Save Money: With Onmark specialty group purchasing, members can get the best possible pricing on drug purchases. Facilities can save money on therapeutic options like oncology, rheumatology, gastroenterology, neurology and more specialties.
  • Pharmaceutical Distribution: Your health organization has access to a vast list of prescription and OTC medications and other pharmaceutical products. These include brand name and generic drugs, specialty drugs for physician practices, vaccines and more. 
  • Manage Inventory: All of your health facility’s inventory can be tracked using McKesson. The use of specialty equipment can be managed while the amount prescription and OTC drugs can be viewed and alert users when something is running low or needs to be replaced. 
  • Patient Experience: Aside from getting in and out of the doctor’s office faster, patients receive greater care and treatment. Patients can communicate with their physicians and view lab results online. 
  • Secure Information: Storing a patient’s medical information on McKesson’s servers rather than in physical filing cabinets protects sensitive data. Only certain users are permitted access to a patient’s file. 
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  • Scheduling: Handle patient records with drag-and-drop functionality through a single interface. Use a scheduler to keep track of patients’ key information, including check-in, check-out and wait times. Set up alerts as reminders to assist patients in showing up to scheduled appointments. 
  • Virtual Assistance: Use verbal commands to navigate the interface. Enable therapists to record notes, clinical processes and medication prescriptions in less time using dictation. 
  • Billing: Automate repeated tasks to provide comprehensive invoices with complete accuracy. Alleviate error-prone patient entries and make necessary corrections excluding inconsistencies and potential faults or miscalculations. Collect coinsurance fees and keep track of rejected claims that may require follow-ups. 
  • E-Prescription and Refill: Analyze patient reports, treatment history and insurance coverage to electronically generate prescriptions and authorized refills for controlled substances. 
  • Patient Portal: Patients can request and check prescriptions and refills, book appointments, make online payments and communicate with doctors using their own devices. 
  • Personalized Dashboards: Enable quick data refining using category-based filtering. Incorporate customized widgets including appointments, tasks and patient data management. 
  • Reporting: Provide reporting capabilities to help therapists gauge financial performance and workflow. Generate reports to aid in identifying users falling behind on appointments with additional assistance in understanding billing and invoicing efficiency. 
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  • Infusion Management: McKesson’s intraFUSION tool allows practitioners to provide higher quality care and improve patient outcomes with increased patient compliance. Over 20 core therapies for outpatient treatment are offered with intraFUSION. Additionally, its transparent drug purchasing allows you to get the lowest drug pricing possible, while bringing up any discounts you may benefit from. 
  • In-Office Drug Dispensing: With self-administered medication dispensing, practitioners have more control over the treatment process. Physicians can dispense oral and self-injectable medications at the point of care, making it very convenient for patients. 
  • Patient Management: McKesson allows physicians to chart and document patient information that can be accessed whenever, wherever. Clinicians can easily pull up a patient’s history, demographics, diagnoses, allergies, medication and more electronically.  
  • Claims Reimbursement: McKesson handles nearly every aspect of the billing and payment process. Insurance providers are automatically verified and claims are looked over and scrubbed of any errors which could lead to delayed reimbursement. McKesson lets you get paid faster without missing out on revenue to unfinished claims. 
  • Value-Based Care: This feature enhances your facility’s care with aid from business advisors. These advisors help you by evaluating clinical and operational readiness, developing customized action plans, recommending negotiation strategies, providing education and more. 
  • Business Consulting: McKesson helps health organizations with strategic planning, project management, technological integration and more to improve financial results. McKesson also provides revenue cycle analytics and customized education courses to improve accuracy and productivity. 
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#113

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#34

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EMR Software

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User Sentiment Summary

Excellent User Sentiment 24 reviews
Fair User Sentiment 24 reviews
95%
of users recommend this product

TheraOffice has a 'excellent' User Satisfaction Rating of 95% when considering 24 user reviews from 1 recognized software review sites.

69%
of users recommend this product

McKesson EMR has a 'fair' User Satisfaction Rating of 69% when considering 24 user reviews from 2 recognized software review sites.

4.75 (24)
3.5 (20)
n/a
3.1 (4)

Awards

TheraOffice stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Many users find TheraOffice intuitive and easy to navigate, even for those who are not tech-savvy. They appreciate the straightforward interface and the ability to quickly find the information they need.
Comprehensive Features: TheraOffice offers a wide range of features that cater to the needs of therapists, including scheduling, billing, electronic health records (EHR), and patient management. Users appreciate the ability to manage all aspects of their practice in one place.
Excellent Customer Support: TheraOffice is known for its responsive and helpful customer support team. Users appreciate the ability to get quick answers to their questions and resolve any issues they may encounter.
Affordable Pricing: Compared to other EMR systems, TheraOffice offers competitive pricing plans that are suitable for therapists of all sizes. Users appreciate the value for money and the ability to choose a plan that fits their budget.
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Easy to Use: McKesson EMR is praised for its intuitive interface, making it easy for users to navigate and find the information they need. Users appreciate the straightforward design and clear labeling, which helps them quickly access patient charts, order tests, and document notes.
Comprehensive Features: McKesson EMR offers a wide range of features that cater to various medical specialties. Users appreciate the robust functionality, including electronic prescribing, patient portal integration, and robust reporting capabilities. This comprehensive suite of tools helps streamline workflows and improve patient care.
Strong Support: McKesson provides excellent customer support, ensuring users have access to assistance when needed. Users appreciate the responsive and knowledgeable support team, which helps them resolve issues quickly and efficiently. This reliable support system provides peace of mind and ensures a smooth user experience.
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Limited Customization: Some users have reported that TheraOffice's customization options are limited, making it difficult to tailor the software to their specific practice needs. For example, some users have found it challenging to create custom reports or modify the layout of the patient portal.
Steep Learning Curve: TheraOffice can be challenging to learn, especially for users who are new to electronic health records (EHRs). The interface can be complex and some features may not be intuitive. For example, some users have found it difficult to navigate the scheduling system or understand the billing process.
Technical Issues: Some users have reported experiencing technical issues with TheraOffice, such as slow loading times, crashes, or data loss. These issues can be frustrating and disruptive to daily operations. For example, some users have reported that the software crashes frequently, leading to lost data and delays in patient care.
Customer Support: Some users have expressed dissatisfaction with TheraOffice's customer support. They have reported long wait times, unhelpful responses, or difficulty getting their issues resolved. For example, some users have reported that they have had to wait for hours to speak to a customer support representative, only to be told that their issue could not be resolved.
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Slow Performance: Users frequently report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," particularly during peak hours.
Limited Customization: The system's lack of flexibility can make it difficult to tailor the software to specific practice needs. For instance, some users have expressed dissatisfaction with the limited options for customizing workflows and reports.
Steep Learning Curve: McKesson EMR can be challenging to learn, especially for new users. The interface can be complex and require significant training, which can lead to frustration and decreased productivity.
Technical Support Issues: Users have reported difficulties getting timely and effective support from McKesson. Some have described the support process as "unresponsive" and "unhelpful," which can be a major concern for practices relying on the system.
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Is TheraOffice the real deal or just a bunch of hot air? User reviews suggest that TheraOffice is a solid choice for physical therapy clinics, especially those looking for a comprehensive, customizable, and user-friendly solution. Many users praise TheraOffice's robust features, including its intuitive interface, comprehensive documentation tools, and seamless integration with other healthcare systems. The software's ability to streamline administrative tasks, such as scheduling, billing, and reporting, is a major selling point for many users. They appreciate the time and effort saved by automating these processes, allowing them to focus on patient care. TheraOffice's flexibility is another key advantage, as users can tailor the software to meet their specific needs. For example, users can customize templates for progress notes, evaluations, and other clinical documentation, ensuring that the software aligns with their practice's unique workflows. This level of customization is crucial for physical therapists who need to maintain accurate and detailed records of patient care. However, some users have expressed concerns about TheraOffice's customer support. While the software itself is generally well-regarded, some users have reported difficulties getting timely and effective assistance from the support team. This can be a major frustration for users who rely on prompt support to resolve technical issues or answer questions about the software's functionality. Despite these concerns, the majority of user reviews are positive, highlighting TheraOffice's strengths as a comprehensive and user-friendly solution for physical therapy clinics. TheraOffice is particularly well-suited for practices that prioritize efficiency, customization, and seamless integration with other healthcare systems. The software's ability to streamline administrative tasks, improve documentation accuracy, and enhance patient care makes it a valuable tool for physical therapists looking to optimize their practice operations.

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Is McKesson EMR the real deal or just a McKesson mess? User reviews paint a mixed picture of the software, with some praising its ease of use and integration capabilities, while others lament its shortcomings and lack of innovation. McKesson EMR's user-friendly interface is a major selling point, with users consistently highlighting its intuitive design and ease of navigation. The software's seamless integration with practice management software is another key strength, streamlining workflows and reducing administrative burden. However, users have expressed concerns about the software's limited functionality and lack of advanced features, particularly when compared to competitors like Epic and Cerner. Some users have also reported issues with the software's stability and reliability, citing frequent glitches and slow performance. McKesson EMR is best suited for smaller practices that prioritize ease of use and integration over advanced functionality. The software's user-friendly interface and seamless integration with practice management software make it a good choice for practices that are new to EMR or have limited IT resources. However, larger practices or those with complex needs may find the software's limited functionality and lack of innovation to be a major drawback.

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