Smartcare vs Casamba

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Our analysts compared Smartcare vs Casamba based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Smartcare Software Tool
Casamba Software Tool

Product Basics

SmartCare EHR serves practices of any size and is affordable for those on a budget, especially those who work in the behavioral health field. Some of its key differentiators include cloud deployment, one-click technology, performance monitoring, electronic signature capturing and more.

It streamlines caregiver workflows while reducing costs, saving time and improving efficiency. Its suite offers capabilities like caregiver optimization, scheduling, CRM, invoicing and billing customized for healthcare agencies.
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Casamba is a software that enables clinicians and therapists to manage patient records electronically. It streamlines clinical workflows and improves patient care by providing a variety of features, including customizable interfaces, templates for common clinical tasks and integration with third-party applications. It also offers a mobile app for iOS and Android devices.

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$13/Client, Monthly
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Tailored to your specific needs
$200/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Better Patient Treatment: Achieve a higher level of care for patients by streamlining treatment and medical charting, reducing errors and increasing health visibility.  
  • Document Efficiently: Significantly boost all levels of practice including billing, treatment and scheduling. Document effectively with pre-built notes, digital signature capture and portable records. 
  • Defensible Documentation: Use smart coding and ICD-10 support to ensure billing and documentation hold up to fiscal scrutiny. 
  • Save Costs on Deployment: Save additional overhead costs using this web-based product to circumvent costly server hosting and installation. 
  • HIPAA Compliance: Take advantage of reimbursement programs using the ONC-ATCB certified software. 
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  • Streamlined Patient Intake: Casamba facilitates a smooth and efficient patient intake process, allowing your staff to gather essential patient information, insurance details, and medical history electronically. This reduces paperwork, minimizes errors, and accelerates the onboarding of new patients.
  • Enhanced Clinical Documentation: Casamba offers robust tools for clinical documentation, including customizable templates, point-and-click data entry, and integrated coding resources. This ensures comprehensive and accurate documentation, which is crucial for compliance, billing, and continuity of care.
  • Improved Billing and Collections: Casamba's integrated billing features help optimize your revenue cycle management. It automates claim generation, tracks claim status, and facilitates electronic remittance, leading to faster reimbursements and reduced administrative burdens.
  • Data-Driven Insights: Casamba provides powerful reporting and analytics tools that enable you to gain valuable insights into your operations. You can track key performance indicators, identify trends, and make data-driven decisions to improve patient care, efficiency, and profitability.
  • Enhanced Communication and Collaboration: Casamba facilitates seamless communication and collaboration among healthcare providers. It allows for secure messaging, document sharing, and care coordination, ensuring everyone involved in a patient's care is on the same page.
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  • User-Specific Dashboards: Use top-down, customizable dashboards to view and operate daily tasks and activities like patient treatment plans, billing schedules and more. 
  • Performance Monitoring: Monitor the performance of clinicians and capitalize on new growth using the built-in performance monitoring module. 
  • Manage Patient Records: Onboard patients, order new equipment and schedule clinicians with practice management software. 
  • E-Prescribing: Allow physicians to interact with patients and offer e-prescriptions from anywhere across the globe. 
  • Built-In Messenger: Allow communication among patients and practitioners for streamlined reporting and follow-ups on appointments and insurance claims. 
  • Payroll Management: Capture and view employee records to track field staff visits, time-in and time-out for doctors and nurses to generate monthly performance reports and accurate payroll statements. 
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  • Scheduling: Create schedules to manage treatment plans and meet regulatory requirements. Filter schedules using a variety of parameters, such as provider, patient and specialty. 
  • Documentation: Use mobile devices to document treatment plans, diagnoses, vitals and more at the point of care and transmit health information in real time. Create custom clinical pathways and goals to provide consistently compliant care. 
  • Case Management: Document patient intake from the field. Manage multi-discipline treatment plans while adhering to regulatory requirements. 
  • Analytics: Customize dashboards and reports to analyze operational trends, patient treatment outcomes, financial standings and more. Drive informed decisions from real-time insights. 
  • Direct Billing: Derive billing statements from documented care to request payment from individual patients or insurance providers. Electronically submit insurance claims to private or government payers and automatically receive reports. 
  • E-Signature: Connect care providers across disciplines and facilities to securely share information for patients with concurrent treatments. Digitally review and sign documents from referring clinicians. 
  • Multi-Level Reporting: Aggregate patient data or drill down to individual patient levels to create statistics reports. Filter information for multi-disciplinary and multi-facility practices. 
  • Registration: Fill out intake documentation and perform registration processes directly from patients’ homes. Transmit newly admitted patient information to office staff in real time. Verify insurance and authorization while accommodating patients with multiple providers. 
  • HomeMobile App: Provide in-field caretakers with complete access to patient health records, clinical documentation and administrative tasks through a dedicated mobile app. Give aides and volunteers limited access to documentation capabilities with HomeMobile Lite. 
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Product Ranking

#25

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#84

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EMR Software

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User Sentiment Summary

Great User Sentiment 22 reviews
Fair User Sentiment 29 reviews
87%
of users recommend this product

Smartcare has a 'great' User Satisfaction Rating of 87% when considering 22 user reviews from 3 recognized software review sites.

67%
of users recommend this product

Casamba has a 'fair' User Satisfaction Rating of 67% when considering 29 user reviews from 2 recognized software review sites.

3.6 (8)
3.8 (21)
4.5 (1)
n/a
4.8 (13)
2.2 (8)

Synopsis of User Ratings and Reviews

Customizable: Smartcare's EHR system is highly customizable to fit the specific needs of different medical specialties and practice sizes. Users can personalize templates, workflows, and even the user interface to optimize their experience.
Cloud-Based: As a cloud-based solution, Smartcare offers accessibility and scalability. Healthcare providers can access patient data securely from any device with an internet connection, and the system can easily adapt to accommodate practice growth.
Integrated Practice Management: Smartcare seamlessly integrates electronic health records (EHR) with practice management features. This streamlines administrative tasks such as scheduling, billing, and claims processing, improving overall efficiency.
Patient Engagement Tools: The platform includes tools that foster patient engagement, such as a patient portal for online appointment scheduling, secure messaging, and access to medical records. This empowers patients to actively participate in their healthcare journey.
Telehealth Capabilities: Smartcare facilitates telehealth consultations, enabling healthcare providers to connect with patients remotely. This expands access to care, especially for individuals in underserved areas or with limited mobility.
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Streamlined Documentation: Casamba's intuitive interface and customizable templates make it easy for clinicians to document patient care efficiently, reducing the time spent on paperwork and allowing more focus on patient interaction.
Improved Billing Accuracy: The software's built-in coding and billing tools help ensure accurate claim submissions, reducing denials and improving revenue cycle management for healthcare organizations.
Enhanced Communication and Collaboration: Casamba facilitates seamless communication between healthcare providers, allowing for real-time updates on patient progress and care plans, leading to better-coordinated care.
Data-Driven Insights: Robust reporting and analytics tools provide valuable insights into patient outcomes, staff productivity, and overall organizational performance, enabling data-driven decision-making.
Compliance and Security: Casamba adheres to industry regulations and security standards, ensuring patient data privacy and compliance with HIPAA requirements.
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Limited Customization: Smartcare's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Usability Challenges: Navigating the interface and locating specific functions can be cumbersome due to the platform's complex layout and non-intuitive design elements.
Mobile App Limitations: The mobile app's reduced functionality compared to the desktop version can hinder efficient on-the-go access for healthcare professionals.
Customer Support Concerns: Some users have reported difficulties reaching Smartcare's customer support and experiencing extended wait times for assistance, which can impact issue resolution and user satisfaction.
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Steep Learning Curve: Casamba's interface can be overwhelming for new users due to its complexity and lack of intuitive design. The abundance of features and options, while comprehensive, often requires extensive training and support to navigate effectively.
Customization Challenges: Tailoring Casamba to specific workflows can be cumbersome. Users frequently report difficulties in modifying forms, reports, and dashboards to align with their unique needs and preferences. This rigidity can hinder efficiency and user satisfaction.
Technical Issues: System performance issues, including slow loading times, glitches, and occasional crashes, have been reported by users. These technical problems disrupt workflows, impacting productivity and user experience.
Mobile App Limitations: Casamba's mobile app has received criticism for its limited functionality compared to the full web version. Users often find themselves needing to access a computer to complete certain tasks, reducing the app's practicality and convenience.
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Let's get smart about Smartcare: User reviews from the past year paint a picture of software with its fair share of quirks and perks. The EMR functionality receives consistent praise, particularly for its intuitive interface and customizability, allowing users to tailor the system to their specific workflows. However, the scheduling system seems to be a pain point, with users reporting glitches and a clunky interface. When stacked up against competitors like Cerner and Epic, Smartcare shines in its affordability and ease of use, but it may lack the robust features and integrations of its pricier counterparts. This makes Smartcare a great fit for smaller healthcare practices seeking a user-friendly and budget-conscious solution, but larger organizations with complex needs might find it lacking.

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Casamba is most suitable for larger agencies with complex workflows due to its robust customization options and comprehensive feature set. It caters well to organizations that require intricate reporting capabilities and a high degree of control over their data. The platform's scalability allows it to adapt to the evolving needs of growing agencies, making it a long-term solution for those anticipating expansion. However, smaller agencies or those seeking a more intuitive and user-friendly experience might find Casamba 's extensive features overwhelming and may prefer simpler alternatives like WellSky or Homecare Homebase. One of Casamba 's key strengths lies in its extensive customization options, enabling agencies to tailor the software to their specific workflows and reporting requirements. Users appreciate the ability to create custom fields, forms, and reports, ensuring that the system aligns perfectly with their unique operational needs. This level of flexibility is particularly beneficial for larger agencies with complex processes or those operating in specialized areas of care. Additionally, Casamba offers a wide range of features, including scheduling, billing, clinical documentation, and reporting tools, providing a comprehensive solution for managing various aspects of home health and hospice care. While Casamba excels in customization and features, some users find the interface less intuitive compared to competitors like Axxess. The learning curve associated with navigating the platform's extensive functionalities can be a challenge for new users. Additionally, some users have expressed concerns about occasional system performance issues, particularly during peak usage times. Despite these drawbacks, Casamba 's strengths in customization, comprehensive features, and scalability make it a compelling choice for larger agencies seeking a powerful and adaptable solution for managing their operations.

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Top Alternatives in EMR Software


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Practice Fusion

Tebra EHR

Veradigm

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