ReDoc vs Centricity EMR

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Our analysts compared ReDoc vs Centricity EMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

ReDoc Software Tool
Centricity EMR Software Tool

Product Basics

ReDoc is a comprehensive software solution designed to streamline the management of electronic medical records (EMR) and other administrative tasks within healthcare settings. It is particularly well-suited for rehabilitation therapy practices, including physical, occupational, and speech therapy, due to its specialized features that cater to these disciplines. The software enhances clinical workflows by offering robust documentation tools, scheduling capabilities, and billing functionalities, all integrated into a single platform.

Key benefits of ReDoc include improved efficiency in patient documentation, reduced administrative burden, and enhanced compliance with regulatory standards. Popular features encompass customizable templates, real-time reporting, and seamless integration with other healthcare systems. Users often appreciate its intuitive interface and the ability to tailor the software to specific practice needs.

Compared to similar products, ReDoc is frequently praised for its user-friendly design and comprehensive support services. Pricing details are typically customized based on the size and specific requirements of the practice, so it is advisable to contact SelectHub for a personalized quote.

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Centricity EMR is a comprehensive software solution designed to streamline electronic medical records management. It is particularly well-suited for large healthcare organizations and multi-specialty practices due to its robust capabilities in handling complex workflows and extensive patient data. The software excels in enhancing clinical productivity by offering features such as customizable templates, integrated billing, and advanced reporting tools.

Users appreciate the intuitive interface and the seamless integration with other healthcare systems, which significantly reduces administrative burdens. The software's ability to facilitate real-time data access and improve patient care coordination stands out as a major benefit. Additionally, Centricity EMR supports regulatory compliance, ensuring that practices meet industry standards effortlessly.

Pricing for Centricity EMR typically varies based on the size of the practice and specific needs, often involving a combination of upfront costs and ongoing subscription fees. Compared to similar products, users often highlight its reliability and the depth of its feature set, though some note that the initial setup can be complex.

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Product Insights

  • Improved Patient Care: ReDoc streamlines patient information management, allowing healthcare providers to access comprehensive patient histories quickly, leading to more informed and timely care decisions.
  • Enhanced Efficiency: By automating routine administrative tasks, ReDoc reduces the time clinicians spend on paperwork, freeing them to focus more on patient care.
  • Accurate Documentation: The software ensures that all patient interactions and treatments are meticulously recorded, minimizing the risk of errors and omissions in medical records.
  • Compliance Support: ReDoc helps healthcare facilities adhere to regulatory requirements by maintaining up-to-date and accurate records, thus reducing the risk of non-compliance penalties.
  • Data Security: With robust encryption and access controls, ReDoc protects sensitive patient information from unauthorized access, ensuring confidentiality and compliance with data protection laws.
  • Interoperability: ReDoc integrates seamlessly with other healthcare systems, facilitating the exchange of information across different platforms and improving coordination among care teams.
  • Customizable Workflows: The software can be tailored to fit the specific needs of different medical practices, enhancing usability and ensuring that workflows align with clinical processes.
  • Patient Engagement: ReDoc includes features that allow patients to access their own medical records and communicate with their healthcare providers, fostering a more collaborative approach to health management.
  • Cost Savings: By reducing the need for physical storage of paper records and minimizing administrative overhead, ReDoc can lead to significant cost reductions for healthcare facilities.
  • Scalability: The software can grow with your practice, accommodating an increasing number of patients and expanding functionalities as needed without requiring a complete system overhaul.
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  • Streamline Workflows: Increase exam room utilization and cut X-ray cycle times in half through automation and smart scheduling. 
  • Seamless Interoperability: Share data and exchange information with existing clinical and financial systems throughout the healthcare ecosystem. Health providers can connect when, where and how they need. 
  • Increase Provider Efficiency: Physicians can document faster while starting with personalized workflows to increase productivity. Staff can then shift their focus towards more complex issues such as enhancing the quality of care provided. 
  • Flexible: Tailor it specifically to unique workflows and preferences to enable physicians to practice medicine in their preferred method. 
  • Comprehensive: Places all the tools needed for health organizations into a single, easy-to-use location. 
  • Patient Engagement: Reduces the time taken for tasks like opening office visits, enabling more face-to-face interactions with patients. A patient can use the portal to view their medical history, check lab results and manage their medication. 
  • Strengthen Financial Performance: Increases profits by increasing first-pass claim approval rates and using continuous analytics to constantly improve care quality. 
  • Integration Capabilities: It’s fully integratable with Centricity’s practice management and revenue management systems in addition to a variety of third-party solutions and tools. 
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  • Customizable Documentation Templates: Tailor documentation templates to fit specific clinical workflows and preferences.
  • Integrated Scheduling: Seamlessly manage patient appointments and staff schedules within the same platform.
  • Automated Billing: Streamline the billing process with automated coding and claim submission.
  • Patient Portal: Provide patients with secure access to their health records, appointment scheduling, and communication with providers.
  • Clinical Decision Support: Utilize evidence-based guidelines and alerts to enhance clinical decision-making.
  • Interoperability: Ensure smooth data exchange with other healthcare systems and EHRs through standardized protocols.
  • Mobile Access: Access patient records and perform essential tasks on-the-go with mobile-friendly interfaces.
  • Advanced Reporting: Generate detailed reports and analytics to monitor clinical and operational performance.
  • Compliance Management: Stay compliant with industry regulations such as HIPAA and MACRA through built-in tools and features.
  • Role-Based Access Control: Enhance security by assigning specific access permissions based on user roles.
  • Telehealth Integration: Conduct virtual consultations and remote patient monitoring directly within the platform.
  • Customizable Workflows: Adapt workflows to match the unique needs of different specialties and practice settings.
  • Patient Education Resources: Provide patients with educational materials and resources to support their care plans.
  • Multi-Location Support: Manage multiple practice locations from a single, unified system.
  • Data Migration Tools: Facilitate the transition from legacy systems with robust data migration capabilities.
  • Audit Trails: Maintain detailed logs of user activities for enhanced accountability and security.
  • Customizable Dashboards: Create personalized dashboards to quickly access key metrics and information.
  • Task Management: Organize and track tasks and to-dos to ensure nothing falls through the cracks.
  • Patient Check-In Kiosk: Streamline the check-in process with self-service kiosks for patients.
  • Clinical Documentation Improvement (CDI): Enhance the accuracy and completeness of clinical documentation.
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  • Appointment Management: Schedule appointments, check for at-risk patients and manage specialty equipment and exam rooms. Scheduling can be handled almost entirely automatically, maximizing the amount of exam room and equipment usage while reducing no-shows with patient reminders. 
  • Health Analytics: Helps recognize patient patterns and give health organizations an idea of how they stack up compared to other practices. These analytics also include population health, which aims to improve health outcomes of a group of individuals. 
  • E-Prescribing: This tool allows physicians to send refill requests to pharmacies while checking for drug-to-drug or drug-to-allergy interactions based on the patient’s diagnosis and current medication. Reduces the risk of medication errors and allows medication tracking. 
  • Billing Management: It helps with the billing and payment process, automatically sending out invoices and upcoming payment notifications to patients. Claims are automatically scrubbed of any coding errors before being submitted, leading to higher first-time acceptance rates and faster reimbursement. 
  • Handwriting/Voice Recognition: Use handwriting and voice recognition tools to make charting and reporting quick and easy. Users can use real-life terminology rather than specific codes as the software adapts to their practice style. 
  • Self-Service Portal: Patients and physicians can both access the patient portal to communicate with one another remotely. Patients can use the portal to manage appointments, make payments and more, while physicians can save internal notes and send out alerts to their patients. 
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Product Ranking

#50

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#6

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User Sentiment Summary

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Good User Sentiment 207 reviews
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76%
of users recommend this product

Centricity EMR has a 'good' User Satisfaction Rating of 76% when considering 207 user reviews from 4 recognized software review sites.

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4.2 (9)
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3.7 (25)
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3.8 (154)
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3.5 (19)

Synopsis of User Ratings and Reviews

Compliance Made Easy: ReDoc helps ensure your practice stays compliant with current healthcare regulations by providing up-to-date features.
Streamlined Documentation: Features are included to simplify and organize patient information, making it easy to find what you need quickly.
Improved Interoperability: ReDoc interfaces seamlessly with most EMR and HIS systems through its HL7 interfaces, so you can easily share patient information between systems.
Data-Driven Insights: Through its integration with FOTO, users can access a database of over 11 million therapy episodes, providing valuable insights to enhance treatment decisions.
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Easy to Use: Many users find Centricity EMR intuitive and straightforward, making it easy to navigate and complete tasks efficiently. For example, one user mentioned that they were able to quickly learn the system and start using it without extensive training.
Comprehensive Features: Centricity EMR offers a wide range of features that cater to various clinical needs. Users appreciate the availability of tools for managing patient records, scheduling appointments, ordering tests, and generating reports. For instance, one user highlighted the system's robust functionality for managing patient allergies and medications.
Strong Support: Centricity EMR provides reliable customer support, ensuring users have access to assistance when needed. Users have praised the responsiveness and helpfulness of the support team, which has been instrumental in resolving issues and providing guidance. For example, one user mentioned that they received prompt and effective support when encountering a technical glitch.
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G-code Challenges: G-codes are not effectively linked to evaluations or progress notes, requiring manual linking and potentially causing workflow disruptions for users.
Daily Progress Note Navigation: Users have reported that navigating and utilizing the daily progress notes feature could be more intuitive and user-friendly, particularly regarding auto-fill functions and goal addressing.
Limited Note Access: Users are unable to open multiple patient notes concurrently, necessitating a multi-click process to review previous notes, potentially slowing down workflows.
Documentation Functionality: Some users have found that the documentation functionality requires improvement, although specific details were not provided.
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Slow Performance: Users often report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," making it difficult to navigate and complete tasks promptly.
Limited Customization: The system's lack of customization options can be a major drawback for some users. For instance, users may find it difficult to tailor the system to their specific needs and preferences, leading to a less efficient and user-friendly experience.
Clunky Interface: The interface can be cumbersome and difficult to navigate, especially for users who are accustomed to more intuitive and user-friendly systems. For example, some users have reported that the system is "cluttered" and "confusing," making it challenging to find the information they need.
Poor Reporting Capabilities: The reporting features are often criticized for being limited and difficult to use. For example, users may find it challenging to generate the specific reports they need, which can hinder their ability to analyze data and make informed decisions.
Lack of Mobile Functionality: The lack of robust mobile functionality can be a significant drawback for providers who need to access patient information on the go. For example, users may find it difficult to access patient charts or enter notes from their mobile devices, which can be inconvenient and inefficient.
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Can ReDoc really re-do how efficiently your practice operates? User feedback suggests that ReDoc by Net Health is a highly-regarded EMR software, particularly for those in the rehabilitation therapy field. Users rave about its intuitive interface and how it streamlines administrative and clinical tasks, making it a breeze to manage patient records, schedule appointments, and generate reports. One user even mentioned appreciating the "batch printing" feature for sending weekly progress notes to insurance companies. This positive sentiment is echoed in the consistent praise for ReDoc's customer support, with users highlighting the quick response times and helpfulness of the support team. However, some users have pointed out that while the software excels in many areas, the documentation functionality could use some improvements, indicating that there might be a learning curve involved. Overall, ReDoc appears to be best suited for rehabilitation therapy practices of all sizes looking for a user-friendly and reliable EMR solution. The software's intuitive design, coupled with its robust features and excellent customer support, makes it a valuable tool for streamlining operations and enhancing patient care in the rehab therapy setting.

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How "centric" is Centricity EMR to the needs of medical practices? User reviews from the past year reveal a mixed bag. While many users appreciate Centricity EMR's robust features and customizability, some have voiced concerns about its limitations. A standout feature is its mobile app, lauded by users for its game-changing ability to access patient records and chart on-the-go, boosting productivity and responsiveness. The software's intuitive interface also receives praise for streamlining workflows and improving efficiency. Users highlight the robust reporting capabilities, enabling effective patient outcome tracking and better treatment decisions. However, some users find the customization options limited compared to other software, and occasional slow performance is a recurring complaint. The lack of recent innovative updates is a common concern, with some users describing the software as outdated and not intuitive. Despite these drawbacks, Centricity EMR is generally considered a solid choice for practices seeking a comprehensive EMR solution. Its strengths lie in its mobile accessibility, intuitive interface, and robust reporting capabilities. However, practices prioritizing extensive customization and cutting-edge features might find it lacking. Ultimately, Centricity EMR appears best suited for practices prioritizing efficiency and ease of use over extensive customization.

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