OpenEMR vs Celerity LLC

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Our analysts compared OpenEMR vs Celerity LLC based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

OpenEMR Software Tool
Celerity LLC Software Tool

Product Basics

OpenEMR is an open-source practice management solution. It allows clinics to centralize their records, calendars and financials. They can communicate with patients and receive files and forms in-platform. It supports lab integration, prescription fulfilling and report generating. A clinic decision rules engine helps physicians make treatment decisions based on patient algorithms.

A community of developers help to implement new features and develop new code to keep it up to date and viable. It is Meaningful Use 2 certified. It can be deployed on internal servers for via the cloud as an SaaS.
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Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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Product Insights

  • Reduce Costs: It saves clinics money, directly and indirectly. It is free to install, meaning clinics don’t have an additional operations expense. It also automates processes like lab requests to improve efficiency and assists with billing and insurance to ensure all financials are properly taken care of. 
  • Increase Patient Care Quality: Detailed patient demographics and a clinic decisions rule engine means a patient gets optimized, personalized care. Physicians get as much useful information as possible and tactics on how to act on it. 
  • Better Organized Practice: Physicians can handle all aspects of their clinic from a centralized location. Patient records, financials and scheduling can all be handled on the same platform. 
  • Optimize Patient-Doctor Communication: Patients and physicians communicate and otherwise provide each other relevant information to best treat ailments. A direct messaging platform centralizes communication within appointment scheduling and document and file sharing. Detailed patient records disclose things such as language spoken to give physicians insight into how to best establish trust and comfort. 
  • Efficient Billing: Deep billing capabilities and integrations facilitate paying bills and coordinating insurance. It supports billing clearinghouses, utilizes an insurance tracking interface and can field insurance eligibility queries.  
  • Open Source: The application’s source code is free to download and alter. Extended modules are available in a marketplace for free or purchase, and programming-savvy users can tweak the system as they need it for their clinic. 
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  • Eliminates Double-Entries: It has a one-write system that helps remove double-entries entered by mistake by asking questions.  
  • Review Treatment Plan Updates: It reviews psychosocial and treatment plan updates.  
  • Pre-Populated Records: It integrates discharge summaries and planning sections and pre-populates them from goals, diagnoses and number of sessions.  
  • Automated Processes: It automates processes such as billing validations and group scheduling.  
  • Easy to Use: It has the same top menu bar for all of its sections, making it easy for those with limited computer skills to make entries.  
  • Electronic Signatures: Patients can sign any e-document in their chart directly.  
  • Integrated Scheduling: CAM by Celerity LLC schedules clients and highlights their daily schedule with color codes.  
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  • Scheduling: A comprehensive schedule keeps appointments and commitments organized. Clinics can create repeating events, check-in’s, triggers that automatically schedule new events, patient reminders and more.  
  • Patient Demographics: Fully customizable patient files give clinics the information they need to successfully communicate with and treat their patients. Users can track primary information all the way down to granular HIPAA information, language and ethnicity help doctors and patients stay on the same page. 
  • Lab Integration: It allows lab orders to send automatically and the results to be automatically be added to a patient’s chart.  
  • Reporting: It can generate reports, both clinical and financial. These include CMS Meaningful Use reports, prescriptions, patient lists, ordered procedure statistics, sales, referrals, insurance eligibility and more. 
  • Security: Fully HIPAA compliant security means employees and patients see what they are allowed to see. Role-based menus and database encryption ensure information stays private. 
  • Electronic Medical Records: In-depth patient records let doctors make informed decisions about treatment options for their patients. Treatment providers can log all encounters, medications, procedures and more with notes, dated reminders and patient direct messaging. 
  • Clinical Decision Rules: A customizable engine facilitates patient algorithm navigation. It can provide reminders to both patients and physicians, produce clinical quality measure and automated use measurements. 
  • Patient Portal: Patients can log in to the system to provide information like medications and allergies, make appointments and complete payment. They can contact their physician through direct messaging. 
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  • Pre-Installed Rules: It has pre-installed rules that help practices maintain complete control of service limitations. It alerts staff when services are scheduled beyond allowable guidelines and claims are submitted with exceeded submissions. When minimum time prerequisites are met, it ensures that IOP services are billed correctly.  
  • ChartView Interface: Chart interface is intuitive, and it allows physicians to access, edit or add records in a patient’s chart in one dashboard.  
  • Lab Interface: Its lab interface increases operational efficiency by streamlining and automating workflows. It eliminates the need to maintain information manually.  
  • E-Prescribing: It supports computer-based electronic transmission, generation and filling out of medical prescriptions.  
  • Golden Thread: The system connects identified problems while assessing treatment plans and links goals from progress notes to treatment plans.  
  • Document Manager: It uploads documents and attaches them to the patient’s chart.  
  • Integrated Report Writer: Linked to all fields within company records, allowing users to create any type of report they want.  
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#33

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User Sentiment Summary

Good User Sentiment 44 reviews
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78%
of users recommend this product

OpenEMR has a 'good' User Satisfaction Rating of 78% when considering 44 user reviews from 2 recognized software review sites.

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3.91 (22)
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3.9 (22)
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Synopsis of User Ratings and Reviews

Cost-Effective: OpenEMR is a popular choice for cost-conscious healthcare providers due to its open-source nature, meaning there are no licensing fees or recurring costs, making it a budget-friendly option for practices of all sizes.
Customizable: The software's open-source architecture allows for extensive customization to meet specific workflow needs and preferences, enabling healthcare providers to tailor the system to their unique requirements.
Comprehensive Features: OpenEMR offers a wide range of features commonly found in EMR systems, including appointment scheduling, patient charting, billing, e-prescribing, and reporting capabilities, providing a comprehensive solution for managing patient care.
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System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Steep Learning Curve: OpenEMR's interface can be challenging to navigate, especially for new users unfamiliar with open-source software or those transitioning from other EMR systems. The abundance of features and customization options can feel overwhelming, leading to a longer onboarding process.
Support Challenges: As an open-source platform, OpenEMR relies on community-driven support rather than a dedicated customer service team. While the community is generally helpful, response times and expertise levels can vary, potentially causing delays in resolving critical issues.
Customization Complexity: Although customization is a strength of OpenEMR, it often requires technical expertise or the involvement of third-party developers. This can increase implementation costs and timelines, particularly for clinics with specific workflow requirements.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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Ready to "open" the door to efficient patient care? OpenEMR, a popular open-source electronic medical records (EMR) system, has garnered a mix of praise and criticism from users over the past year. While many appreciate its user-friendly design, flexibility, and comprehensive features, some have voiced concerns about limited support and a complex interface. Users frequently highlight OpenEMR's customizability as a major strength. The software allows healthcare providers to tailor forms, reports, and workflows to their specific needs, promoting efficiency and a better user experience. Additionally, OpenEMR's wide range of features, including e-prescribing, medical billing, and patient scheduling, make it a versatile solution for various healthcare settings. However, the software's open-source nature means support options are primarily community-driven, which can be a drawback for users who prefer dedicated customer service. Furthermore, navigating the interface can be challenging for those unfamiliar with EMR systems, potentially hindering adoption and productivity. OpenEMR's affordability and adaptability make it an attractive option for small to medium-sized practices seeking a cost-effective and customizable EMR solution. Its open-source nature also appeals to tech-savvy users who value the ability to modify and extend the software's functionality. However, larger practices or those requiring extensive support may find OpenEMR's limitations a significant hurdle. Ultimately, OpenEMR's suitability depends on a practice's specific needs, resources, and technical expertise. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and user feedback before making a decision.

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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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