Top One Touch EMR Alternatives & Competitors For 2024

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Looking for alternatives to One Touch EMR? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Medical Billing, and Platform Security and Compliance. Leveraging crowdsourced data from over 1,000 real EMR Software selection projects based on 400+ capabilities, we present a comparison of One Touch EMR to leading industry alternatives like McKesson EMR, Celerity LLC, OpenEMR, and Fusion Web Clinic.

One Touch EMR Software Tool
McKesson EMR Software Tool
Celerity LLC Software Tool
OpenEMR Software Tool
Fusion Web Clinic Software Tool

Product Basics

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One Touch EMR is a medical record and practice organization platform for small to medium operations. It synthesizes medical records, schedules and supply management into one platform, with a dashboard showcasing daily schedules, pending orders and patient and coworker communications. It has robust patient encounter recording, with demographics, vitals, history, history of present illness, medications and allergies and more for each visit, and an encounter timeline to best put treatment into perspective.

It is web-delivered, with access portals from web browsers and the ability to access from internet-capable devices, and has apps for iPads and iPhones. It is HIPAA compliant and Meaningful Use certified. It has scalable billing with a free option.
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McKesson EMR focuses on improving care in every setting — one practice and one patient at a time. Partnering with biopharma companies, care providers, pharmacies, manufacturers and more, this solution helps to provide patients with the proper health services, products, and medicine they need.

With more than 20 years of experience in relation to medical software and nearly 80,000 employees, this system is used by a variety of health organizations to manage their operations and increase revenue. From pharmacy services to solutions for specialty practices, this solution offers a wide range of features and tools to help out your health facility.
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Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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OpenEMR is an open-source practice management solution. It allows clinics to centralize their records, calendars and financials. They can communicate with patients and receive files and forms in-platform. It supports lab integration, prescription fulfilling and report generating. A clinic decision rules engine helps physicians make treatment decisions based on patient algorithms.

A community of developers help to implement new features and develop new code to keep it up to date and viable. It is Meaningful Use 2 certified. It can be deployed on internal servers for via the cloud as an SaaS.
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Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal.

HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
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Product Assistance

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Product Ranking

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#34

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Analyst Rating Summary

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Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing

User Sentiment Summary

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Fair User Sentiment 24 reviews
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Good User Sentiment 44 reviews
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69%
of users recommend this product

McKesson EMR has a 'fair' User Satisfaction Rating of 69% when considering 24 user reviews from 2 recognized software review sites.

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78%
of users recommend this product

OpenEMR has a 'good' User Satisfaction Rating of 78% when considering 44 user reviews from 2 recognized software review sites.

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3.5 (20)
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3.91 (22)
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3.9 (22)
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3.1 (4)
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Synopsis of User Ratings and Reviews

Intuitive Design: One Touch EMR is designed to be user-friendly and easy to navigate, even for users with limited technical expertise.
Accessible from Anywhere: The cloud-based platform allows access from various devices, including iPads, iPhones, and Android devices, making it convenient for providers on the go.
Seamless Integration: One Touch EMR integrates with existing programs and other health IT applications, ensuring data flows smoothly between systems.
Multiple Support Channels: Users can access help through various channels, including help videos, online chat, and call-based support, ensuring their questions are answered promptly.
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Easy to Use: McKesson EMR is praised for its intuitive interface, making it easy for users to navigate and find the information they need. Users appreciate the straightforward design and clear labeling, which helps them quickly access patient charts, order tests, and document notes.
Comprehensive Features: McKesson EMR offers a wide range of features that cater to various medical specialties. Users appreciate the robust functionality, including electronic prescribing, patient portal integration, and robust reporting capabilities. This comprehensive suite of tools helps streamline workflows and improve patient care.
Strong Support: McKesson provides excellent customer support, ensuring users have access to assistance when needed. Users appreciate the responsive and knowledgeable support team, which helps them resolve issues quickly and efficiently. This reliable support system provides peace of mind and ensures a smooth user experience.
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System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Cost-Effective: OpenEMR is a popular choice for cost-conscious healthcare providers due to its open-source nature, meaning there are no licensing fees or recurring costs, making it a budget-friendly option for practices of all sizes.
Customizable: The software's open-source architecture allows for extensive customization to meet specific workflow needs and preferences, enabling healthcare providers to tailor the system to their unique requirements.
Comprehensive Features: OpenEMR offers a wide range of features commonly found in EMR systems, including appointment scheduling, patient charting, billing, e-prescribing, and reporting capabilities, providing a comprehensive solution for managing patient care.
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Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.
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Support Response Time: While One Touch EMR is praised for its customer support, some users have reported slow response times, leading to prolonged downtime and self-implemented fixes.
Template Functionality: Users have expressed frustration with limitations in template customization, particularly the inability to cut and paste templates, hindering efficient workflow.
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Slow Performance: Users frequently report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," particularly during peak hours.
Limited Customization: The system's lack of flexibility can make it difficult to tailor the software to specific practice needs. For instance, some users have expressed dissatisfaction with the limited options for customizing workflows and reports.
Steep Learning Curve: McKesson EMR can be challenging to learn, especially for new users. The interface can be complex and require significant training, which can lead to frustration and decreased productivity.
Technical Support Issues: Users have reported difficulties getting timely and effective support from McKesson. Some have described the support process as "unresponsive" and "unhelpful," which can be a major concern for practices relying on the system.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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Steep Learning Curve: OpenEMR's interface can be challenging to navigate, especially for new users unfamiliar with open-source software or those transitioning from other EMR systems. The abundance of features and customization options can feel overwhelming, leading to a longer onboarding process.
Support Challenges: As an open-source platform, OpenEMR relies on community-driven support rather than a dedicated customer service team. While the community is generally helpful, response times and expertise levels can vary, potentially causing delays in resolving critical issues.
Customization Complexity: Although customization is a strength of OpenEMR, it often requires technical expertise or the involvement of third-party developers. This can increase implementation costs and timelines, particularly for clinics with specific workflow requirements.
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Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.
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Is One Touch EMR the one to watch in the crowded EMR market? User reviews from the last year suggest it just might be, particularly for smaller practices looking for an intuitive and mobile-friendly solution. Users rave about its clean interface, praising its ease of navigation and accessibility across various devices. One user, for example, highlighted how One Touch EMR streamlined their pre-encounter process, making it a breeze to review patient charts and demographics. This echoes the sentiment that One Touch EMR is a breath of fresh air compared to more cumbersome systems. However, it's not all sunshine and roses. The most consistent gripe from users revolves around customer support. While some users find the support team helpful, others describe frustratingly slow response times, particularly during the initial setup phase. This inconsistency in customer experience, a common pain point for many software solutions, is something potential users should weigh carefully. Another recurring criticism targets the limitations of template customization. While One Touch EMR offers templates, users express a desire for greater flexibility in tailoring them to their specific workflows. Despite these drawbacks, the overall sentiment leans positive. Users consistently highlight One Touch EMR's intuitive design and robust functionality as major selling points, especially for practices seeking a user-friendly system that doesn't require extensive training. The ability to manage appointments, prescriptions, and even lab integrations seamlessly within a single platform is a significant draw for many. Ultimately, One Touch EMR appears well-suited for smaller practices or those transitioning from paper-based systems, prioritizing ease of use and accessibility over highly granular customization options.

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Is McKesson EMR the real deal or just a McKesson mess? User reviews paint a mixed picture of the software, with some praising its ease of use and integration capabilities, while others lament its shortcomings and lack of innovation. McKesson EMR's user-friendly interface is a major selling point, with users consistently highlighting its intuitive design and ease of navigation. The software's seamless integration with practice management software is another key strength, streamlining workflows and reducing administrative burden. However, users have expressed concerns about the software's limited functionality and lack of advanced features, particularly when compared to competitors like Epic and Cerner. Some users have also reported issues with the software's stability and reliability, citing frequent glitches and slow performance. McKesson EMR is best suited for smaller practices that prioritize ease of use and integration over advanced functionality. The software's user-friendly interface and seamless integration with practice management software make it a good choice for practices that are new to EMR or have limited IT resources. However, larger practices or those with complex needs may find the software's limited functionality and lack of innovation to be a major drawback.

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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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Ready to "open" the door to efficient patient care? OpenEMR, a popular open-source electronic medical records (EMR) system, has garnered a mix of praise and criticism from users over the past year. While many appreciate its user-friendly design, flexibility, and comprehensive features, some have voiced concerns about limited support and a complex interface. Users frequently highlight OpenEMR's customizability as a major strength. The software allows healthcare providers to tailor forms, reports, and workflows to their specific needs, promoting efficiency and a better user experience. Additionally, OpenEMR's wide range of features, including e-prescribing, medical billing, and patient scheduling, make it a versatile solution for various healthcare settings. However, the software's open-source nature means support options are primarily community-driven, which can be a drawback for users who prefer dedicated customer service. Furthermore, navigating the interface can be challenging for those unfamiliar with EMR systems, potentially hindering adoption and productivity. OpenEMR's affordability and adaptability make it an attractive option for small to medium-sized practices seeking a cost-effective and customizable EMR solution. Its open-source nature also appeals to tech-savvy users who value the ability to modify and extend the software's functionality. However, larger practices or those requiring extensive support may find OpenEMR's limitations a significant hurdle. Ultimately, OpenEMR's suitability depends on a practice's specific needs, resources, and technical expertise. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and user feedback before making a decision.

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User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market. One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices. However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

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