Luminello vs OpenEMR

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Our analysts compared Luminello vs OpenEMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Luminello is an EMR software solution designed primarily for mental and behavioral health professionals. Healthcare organizations use Luminello to handle daily clinical and administrative operations, like scheduling, prescribing and communicating with patients.

One of the biggest appeals to Luminello is it’s affordability, offering both a free and a premium model. The specific needs of a healthcare facility will help to determine whether the free or premium version will be required.
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OpenEMR is an open-source practice management solution. It allows clinics to centralize their records, calendars and financials. They can communicate with patients and receive files and forms in-platform. It supports lab integration, prescription fulfilling and report generating. A clinic decision rules engine helps physicians make treatment decisions based on patient algorithms.

A community of developers help to implement new features and develop new code to keep it up to date and viable. It is Meaningful Use 2 certified. It can be deployed on internal servers for via the cloud as an SaaS.
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$99 Monthly
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$0 Open-Source
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Product Insights

  • Affordable: Luminello EMR is free to users, with certain additional features requiring a supplementary fee. There is also paid-for, premium version, which comes with more advanced features. 
  • Fewer Errors/More Accurate Treatment: By documenting and storing patient information electronically, you don’t run the risk of errors due to handwriting and legibility issues. In turn, practitioners can rest assured they are receiving correct information, which helps to provide the proper treatment the first time around. 
  • Increased Productivity and Efficiency: With fewer errors and more accurate treatment, healthcare facilities can increase their daily traffic without sacrificing quality of care. Clinicians can access a patient’s stored medical files quickly and easily, allotting them more time to spend on patient treatment and less time documenting and charting. 
  • Security of Information: Data is kept secure and private — data is backed up off-site every night and only authorized users have access to a patient’s medical chart. Luminello also meets HIPAA compliance regulations and highly encrypts all data and messages. 
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  • Reduce Costs: It saves clinics money, directly and indirectly. It is free to install, meaning clinics don’t have an additional operations expense. It also automates processes like lab requests to improve efficiency and assists with billing and insurance to ensure all financials are properly taken care of. 
  • Increase Patient Care Quality: Detailed patient demographics and a clinic decisions rule engine means a patient gets optimized, personalized care. Physicians get as much useful information as possible and tactics on how to act on it. 
  • Better Organized Practice: Physicians can handle all aspects of their clinic from a centralized location. Patient records, financials and scheduling can all be handled on the same platform. 
  • Optimize Patient-Doctor Communication: Patients and physicians communicate and otherwise provide each other relevant information to best treat ailments. A direct messaging platform centralizes communication within appointment scheduling and document and file sharing. Detailed patient records disclose things such as language spoken to give physicians insight into how to best establish trust and comfort. 
  • Efficient Billing: Deep billing capabilities and integrations facilitate paying bills and coordinating insurance. It supports billing clearinghouses, utilizes an insurance tracking interface and can field insurance eligibility queries.  
  • Open Source: The application’s source code is free to download and alter. Extended modules are available in a marketplace for free or purchase, and programming-savvy users can tweak the system as they need it for their clinic. 
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  • Calendar/Scheduling: The calendar scheduler allows users to book appointments in real-time. Users can view their appointments daily, weekly, or monthly on the calendar and schedule automatic email confirmations and appointment reminders to be sent out. 
  • Public Profile and E-Screening: The process of screening patients is very time-consuming; Luminello features customizable intake forms to cover the essentials, such as clinical, scheduling and payment information to speed up the screening process. 
  • E-Prescribing: Linked to a patient’s chart, Luminello’s e-prescribing tool provides information such as a medication favorites list, medication interaction checker, medication history, pharmacy location and more. Luminello also provides EPCS in all 50 states. 
  • Custom Forms: Luminello’s form editor allows users to create their own custom note plates, questionnaires and admin forms. 
  • Integration: Luminello integrates with insurance billing to submit claims, check insurance eligibility and more. Credit card payments are also accepted. With Bluefin, a partner of Luminello, users can charge, pre-authorize and refund transactions directly from a patient’s chart. 
  • Patient Portal: Patients can access their medical history through Luminello’s enhanced portal. Patients are able to create their own insurance-ready billing statements, manage appointments, update payment information and more. 
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  • Scheduling: A comprehensive schedule keeps appointments and commitments organized. Clinics can create repeating events, check-in’s, triggers that automatically schedule new events, patient reminders and more.  
  • Patient Demographics: Fully customizable patient files give clinics the information they need to successfully communicate with and treat their patients. Users can track primary information all the way down to granular HIPAA information, language and ethnicity help doctors and patients stay on the same page. 
  • Lab Integration: It allows lab orders to send automatically and the results to be automatically be added to a patient’s chart.  
  • Reporting: It can generate reports, both clinical and financial. These include CMS Meaningful Use reports, prescriptions, patient lists, ordered procedure statistics, sales, referrals, insurance eligibility and more. 
  • Security: Fully HIPAA compliant security means employees and patients see what they are allowed to see. Role-based menus and database encryption ensure information stays private. 
  • Electronic Medical Records: In-depth patient records let doctors make informed decisions about treatment options for their patients. Treatment providers can log all encounters, medications, procedures and more with notes, dated reminders and patient direct messaging. 
  • Clinical Decision Rules: A customizable engine facilitates patient algorithm navigation. It can provide reminders to both patients and physicians, produce clinical quality measure and automated use measurements. 
  • Patient Portal: Patients can log in to the system to provide information like medications and allergies, make appointments and complete payment. They can contact their physician through direct messaging. 
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Product Ranking

#26

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EMR Software

#38

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EMR Software

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User Sentiment Summary

Excellent User Sentiment 11 reviews
Good User Sentiment 44 reviews
90%
of users recommend this product

Luminello has a 'excellent' User Satisfaction Rating of 90% when considering 11 user reviews from 3 recognized software review sites.

78%
of users recommend this product

OpenEMR has a 'good' User Satisfaction Rating of 78% when considering 44 user reviews from 2 recognized software review sites.

4.5 (1)
3.91 (22)
4.5 (1)
n/a
4.5 (9)
3.9 (22)

Awards

Luminello stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Customizable: Users appreciate the ability to tailor Luminello to their specific workflows and preferences, such as creating custom forms and templates.
Integrated telehealth: The platform's built-in telehealth features enable seamless virtual appointments and remote patient monitoring, which is especially valuable for practices offering remote care options.
User-friendly interface: Luminello is often praised for its intuitive design and ease of use, making it accessible for users with varying levels of technical expertise.
Client portal: The client portal empowers patients to actively participate in their care by providing access to appointment scheduling, billing information, and secure communication with their healthcare providers.
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Cost-Effective: OpenEMR is a popular choice for cost-conscious healthcare providers due to its open-source nature, meaning there are no licensing fees or recurring costs, making it a budget-friendly option for practices of all sizes.
Customizable: The software's open-source architecture allows for extensive customization to meet specific workflow needs and preferences, enabling healthcare providers to tailor the system to their unique requirements.
Comprehensive Features: OpenEMR offers a wide range of features commonly found in EMR systems, including appointment scheduling, patient charting, billing, e-prescribing, and reporting capabilities, providing a comprehensive solution for managing patient care.
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Limited Customization: Luminello's customization options for intake forms and treatment plans may not be as extensive as those offered by some competitors, potentially limiting flexibility for practices with unique workflows or documentation needs.
Learning Curve: The platform's interface, while generally considered user-friendly, may present a learning curve for users accustomed to more traditional EMR systems or those with limited technical experience.
Mobile App Functionality: The mobile app's features and functionality may not be as comprehensive as the web-based version, potentially impacting clinicians who rely heavily on mobile access for charting and other tasks.
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Steep Learning Curve: OpenEMR's interface can be challenging to navigate, especially for new users unfamiliar with open-source software or those transitioning from other EMR systems. The abundance of features and customization options can feel overwhelming, leading to a longer onboarding process.
Support Challenges: As an open-source platform, OpenEMR relies on community-driven support rather than a dedicated customer service team. While the community is generally helpful, response times and expertise levels can vary, potentially causing delays in resolving critical issues.
Customization Complexity: Although customization is a strength of OpenEMR, it often requires technical expertise or the involvement of third-party developers. This can increase implementation costs and timelines, particularly for clinics with specific workflow requirements.
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In the past year, Luminello has garnered positive feedback for its user-friendly interface and comprehensive features, making it a strong contender in the EMR market. Users appreciate its ease of use, highlighting features like the calendar scheduler and client portal as particularly helpful in streamlining workflows. The software's ability to handle tasks such as e-prescriptions, billing, and insurance further contributes to its appeal. However, some users have noted that Luminello's interface can feel cluttered at times, and its pricing structure may be a deterrent for smaller practices or those on a tight budget. Despite these drawbacks, Luminello stands out for its focus on mental health providers, offering specialized tools and features tailored to their needs. This, coupled with its robust customer support, makes it a compelling choice for mental health professionals seeking an EMR solution that can help them efficiently manage their practice and enhance patient care.

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Ready to "open" the door to efficient patient care? OpenEMR, a popular open-source electronic medical records (EMR) system, has garnered a mix of praise and criticism from users over the past year. While many appreciate its user-friendly design, flexibility, and comprehensive features, some have voiced concerns about limited support and a complex interface. Users frequently highlight OpenEMR's customizability as a major strength. The software allows healthcare providers to tailor forms, reports, and workflows to their specific needs, promoting efficiency and a better user experience. Additionally, OpenEMR's wide range of features, including e-prescribing, medical billing, and patient scheduling, make it a versatile solution for various healthcare settings. However, the software's open-source nature means support options are primarily community-driven, which can be a drawback for users who prefer dedicated customer service. Furthermore, navigating the interface can be challenging for those unfamiliar with EMR systems, potentially hindering adoption and productivity. OpenEMR's affordability and adaptability make it an attractive option for small to medium-sized practices seeking a cost-effective and customizable EMR solution. Its open-source nature also appeals to tech-savvy users who value the ability to modify and extend the software's functionality. However, larger practices or those requiring extensive support may find OpenEMR's limitations a significant hurdle. Ultimately, OpenEMR's suitability depends on a practice's specific needs, resources, and technical expertise. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and user feedback before making a decision.

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