Home > EMR Software > Luminello > Luminello vs Experity

Luminello vs Experity

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Our analysts compared Luminello vs Experity based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Luminello Software Tool
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Experity Software Tool
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Product Basics

Luminello is an EMR software solution designed primarily for mental and behavioral health professionals. Healthcare organizations use Luminello to handle daily clinical and administrative operations, like scheduling, prescribing and communicating with patients.

One of the biggest appeals to Luminello is it’s affordability, offering both a free and a premium model. The specific needs of a healthcare facility will help to determine whether the free or premium version will be required.
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Experity (formerly DocuTap and Practice Velocity), is a cloud-based solution that lets healthcare providers and practitioners streamline end-to-end clinical workflows, managing all aspects of daily operations from patient registration to discharge.

With inclusions for practice management, electronic medical records and medical billing, it drives a better experience for patients and improves clinical performance.
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$99 Monthly
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$2.20/User, Monthly
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Affordable: Luminello EMR is free to users, with certain additional features requiring a supplementary fee. There is also paid-for, premium version, which comes with more advanced features. 
  • Fewer Errors/More Accurate Treatment: By documenting and storing patient information electronically, you don’t run the risk of errors due to handwriting and legibility issues. In turn, practitioners can rest assured they are receiving correct information, which helps to provide the proper treatment the first time around. 
  • Increased Productivity and Efficiency: With fewer errors and more accurate treatment, healthcare facilities can increase their daily traffic without sacrificing quality of care. Clinicians can access a patient’s stored medical files quickly and easily, allotting them more time to spend on patient treatment and less time documenting and charting. 
  • Security of Information: Data is kept secure and private — data is backed up off-site every night and only authorized users have access to a patient’s medical chart. Luminello also meets HIPAA compliance regulations and highly encrypts all data and messages. 
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  • Digital Workflow:  Cut paperwork and schedule appointments, chart and document electronically to save time. 
  • Increased Revenue:  Boost revenue with digitized operations, fewer errors and better quality of caregiving. 
  • Data Transparency:  Store vital patient and operational data in a secure and compliant cloud-based system. 
  • Compliance:  Meet meaningful use standards and secure sensitive information with HIPPA certified system. 
  • Better Patient Communication:  Encourage transparency and better communication with patients through a dedicated patient portal to access required information, treatment plan, history, upcoming appointments and more. Send automated reminders for upcoming appointments and prescription refills. 
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  • Calendar/Scheduling: The calendar scheduler allows users to book appointments in real-time. Users can view their appointments daily, weekly, or monthly on the calendar and schedule automatic email confirmations and appointment reminders to be sent out. 
  • Public Profile and E-Screening: The process of screening patients is very time-consuming; Luminello features customizable intake forms to cover the essentials, such as clinical, scheduling and payment information to speed up the screening process. 
  • E-Prescribing: Linked to a patient’s chart, Luminello’s e-prescribing tool provides information such as a medication favorites list, medication interaction checker, medication history, pharmacy location and more. Luminello also provides EPCS in all 50 states. 
  • Custom Forms: Luminello’s form editor allows users to create their own custom note plates, questionnaires and admin forms. 
  • Integration: Luminello integrates with insurance billing to submit claims, check insurance eligibility and more. Credit card payments are also accepted. With Bluefin, a partner of Luminello, users can charge, pre-authorize and refund transactions directly from a patient’s chart. 
  • Patient Portal: Patients can access their medical history through Luminello’s enhanced portal. Patients are able to create their own insurance-ready billing statements, manage appointments, update payment information and more. 
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  • Appointment Scheduling:  Schedule appointments for all providers and procedure rooms with multi-provider, multi-location scheduling capabilities. Lookup existing appointments, send automated reminders to patients for upcoming appointments, provide options for accepting, rescheduling or canceling an appointment. 
  • Charting:  Chart and record efficiently using pre-built dynamic and codeless templates for different specialties. 
  • E-Prescribing:  Create and share prescription orders digitally with pharmacy providers. Check for potential drug interactions automatically, and share refill reminders to patients when required. 
  • EMR/EHR:  Streamline workflow with automated information population for ICD-10 diagnosis codes, treatment plans and procedures. 
  • Patient Records Management:  Record and maintain patient profiles, including details of diagnosis, treatment plan, appointments, prescription, insurance and more. 
  • Medical Billing:  Generate and share accurate invoices and get paid faster using auto-filled billing codes. 
  • Patient Portal:  Enable patients to schedule appointments, fill out intake forms, pay bills, access medical history and communicate with their physicians through a secure patient portal. 
  • Insurance Eligibility Verification:  Get paid quicker with real-time verification of patient’s insurance eligibility along with details such as deductibles, copays and coinsurance. 
  • Claims Management:  Track and manage claims efficiently to get help with reimbursement. Capabilities include automatic statement mailing and denial analysis. 
  • Teleradiology:  Get real-time access to radiologists with Modality Accreditation assistance to ensure faster turnaround times and better accuracy rates. 
  • Business Intelligence and Analytics:  Use data-based analysis and insights to track clinical and financial strategies. Understand patient data to increase the patient base and improve daily operations. 
  • Revenue Cycle Management:  Streamline claims management, appeals, rejections and denials, payment processing and patient billing. 
  • Patient Engagement:  Receive actionable feedback and referrals from patients to continually improve clinical performance and get more patients. Send personalized messages to patients to actively engage them and improve satisfaction. 
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Product Ranking

#26

among all
EMR Software

#42

among all
EMR Software

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User Sentiment Summary

Excellent User Sentiment 11 reviews
Great User Sentiment 90 reviews
90%
of users recommend this product

Luminello has a 'excellent' User Satisfaction Rating of 90% when considering 11 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Experity has a 'great' User Satisfaction Rating of 82% when considering 90 user reviews from 2 recognized software review sites.

n/a
2.4 (9)
4.5 (1)
n/a
4.5 (1)
n/a
4.5 (9)
4.3 (81)

Awards

Luminello stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Customizable: Users appreciate the ability to tailor Luminello to their specific workflows and preferences, such as creating custom forms and templates.
Integrated telehealth: The platform's built-in telehealth features enable seamless virtual appointments and remote patient monitoring, which is especially valuable for practices offering remote care options.
User-friendly interface: Luminello is often praised for its intuitive design and ease of use, making it accessible for users with varying levels of technical expertise.
Client portal: The client portal empowers patients to actively participate in their care by providing access to appointment scheduling, billing information, and secure communication with their healthcare providers.
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User Friendly: 100% of the users who talk about ease of use note that the software is user-friendly.
User Interface: An intuitive interface works in favour of the system, as noted by nearly 67% of users who refer to it.
Urgent Care: Approximately 100% of users who refer to the product’s core functionality recommend it for the optimization of urgent care operations.
Documenting: About 100% of users who mention patient documentation recommend the software for its dynamic codeless templates that ease processes.
Setup and Onboarding: 100% of users who talk about setup and onboarding mention that the software has a smooth learning curve.
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Limited Customization: Luminello's customization options for intake forms and treatment plans may not be as extensive as those offered by some competitors, potentially limiting flexibility for practices with unique workflows or documentation needs.
Learning Curve: The platform's interface, while generally considered user-friendly, may present a learning curve for users accustomed to more traditional EMR systems or those with limited technical experience.
Mobile App Functionality: The mobile app's features and functionality may not be as comprehensive as the web-based version, potentially impacting clinicians who rely heavily on mobile access for charting and other tasks.
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Support: A hard to reach and slow to respond product and customer support are problematic, as mentioned by 60% of the users who talk about it support.
Reports and Analytics: Approximately 83 % of users who refer to business insights and analytics report that the module delivers less than what it promises.
Glitches and Lags: Occasional glitches and data lags can prove to be highly detrimental in an urgent care setup, as voiced by 100% of the users who mention system issues.
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In the past year, Luminello has garnered positive feedback for its user-friendly interface and comprehensive features, making it a strong contender in the EMR market. Users appreciate its ease of use, highlighting features like the calendar scheduler and client portal as particularly helpful in streamlining workflows. The software's ability to handle tasks such as e-prescriptions, billing, and insurance further contributes to its appeal. However, some users have noted that Luminello's interface can feel cluttered at times, and its pricing structure may be a deterrent for smaller practices or those on a tight budget. Despite these drawbacks, Luminello stands out for its focus on mental health providers, offering specialized tools and features tailored to their needs. This, coupled with its robust customer support, makes it a compelling choice for mental health professionals seeking an EMR solution that can help them efficiently manage their practice and enhance patient care.

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Experity is an end-to-end clinical operations solution for on-demand healthcare providers, that is lauded for its intuitive interface and user-friendliness. Its easy setup and onboarding and simplicity of documentation are also recommended by its users. On the contrary, product and customer support are hard to reach. Similarly, regular system lags and lack of advanced analytics and reports need considerable improvement.

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Screenshots

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