Luminello vs Celerity LLC

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Our analysts compared Luminello vs Celerity LLC based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Luminello is an EMR software solution designed primarily for mental and behavioral health professionals. Healthcare organizations use Luminello to handle daily clinical and administrative operations, like scheduling, prescribing and communicating with patients.

One of the biggest appeals to Luminello is it’s affordability, offering both a free and a premium model. The specific needs of a healthcare facility will help to determine whether the free or premium version will be required.
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Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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Product Insights

  • Affordable: Luminello EMR is free to users, with certain additional features requiring a supplementary fee. There is also paid-for, premium version, which comes with more advanced features. 
  • Fewer Errors/More Accurate Treatment: By documenting and storing patient information electronically, you don’t run the risk of errors due to handwriting and legibility issues. In turn, practitioners can rest assured they are receiving correct information, which helps to provide the proper treatment the first time around. 
  • Increased Productivity and Efficiency: With fewer errors and more accurate treatment, healthcare facilities can increase their daily traffic without sacrificing quality of care. Clinicians can access a patient’s stored medical files quickly and easily, allotting them more time to spend on patient treatment and less time documenting and charting. 
  • Security of Information: Data is kept secure and private — data is backed up off-site every night and only authorized users have access to a patient’s medical chart. Luminello also meets HIPAA compliance regulations and highly encrypts all data and messages. 
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  • Eliminates Double-Entries: It has a one-write system that helps remove double-entries entered by mistake by asking questions.  
  • Review Treatment Plan Updates: It reviews psychosocial and treatment plan updates.  
  • Pre-Populated Records: It integrates discharge summaries and planning sections and pre-populates them from goals, diagnoses and number of sessions.  
  • Automated Processes: It automates processes such as billing validations and group scheduling.  
  • Easy to Use: It has the same top menu bar for all of its sections, making it easy for those with limited computer skills to make entries.  
  • Electronic Signatures: Patients can sign any e-document in their chart directly.  
  • Integrated Scheduling: CAM by Celerity LLC schedules clients and highlights their daily schedule with color codes.  
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  • Calendar/Scheduling: The calendar scheduler allows users to book appointments in real-time. Users can view their appointments daily, weekly, or monthly on the calendar and schedule automatic email confirmations and appointment reminders to be sent out. 
  • Public Profile and E-Screening: The process of screening patients is very time-consuming; Luminello features customizable intake forms to cover the essentials, such as clinical, scheduling and payment information to speed up the screening process. 
  • E-Prescribing: Linked to a patient’s chart, Luminello’s e-prescribing tool provides information such as a medication favorites list, medication interaction checker, medication history, pharmacy location and more. Luminello also provides EPCS in all 50 states. 
  • Custom Forms: Luminello’s form editor allows users to create their own custom note plates, questionnaires and admin forms. 
  • Integration: Luminello integrates with insurance billing to submit claims, check insurance eligibility and more. Credit card payments are also accepted. With Bluefin, a partner of Luminello, users can charge, pre-authorize and refund transactions directly from a patient’s chart. 
  • Patient Portal: Patients can access their medical history through Luminello’s enhanced portal. Patients are able to create their own insurance-ready billing statements, manage appointments, update payment information and more. 
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  • Pre-Installed Rules: It has pre-installed rules that help practices maintain complete control of service limitations. It alerts staff when services are scheduled beyond allowable guidelines and claims are submitted with exceeded submissions. When minimum time prerequisites are met, it ensures that IOP services are billed correctly.  
  • ChartView Interface: Chart interface is intuitive, and it allows physicians to access, edit or add records in a patient’s chart in one dashboard.  
  • Lab Interface: Its lab interface increases operational efficiency by streamlining and automating workflows. It eliminates the need to maintain information manually.  
  • E-Prescribing: It supports computer-based electronic transmission, generation and filling out of medical prescriptions.  
  • Golden Thread: The system connects identified problems while assessing treatment plans and links goals from progress notes to treatment plans.  
  • Document Manager: It uploads documents and attaches them to the patient’s chart.  
  • Integrated Report Writer: Linked to all fields within company records, allowing users to create any type of report they want.  
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User Sentiment Summary

Excellent User Sentiment 11 reviews
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90%
of users recommend this product

Luminello has a 'excellent' User Satisfaction Rating of 90% when considering 11 user reviews from 3 recognized software review sites.

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4.5 (1)
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4.5 (1)
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4.5 (9)
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Awards

Luminello stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Customizable: Users appreciate the ability to tailor Luminello to their specific workflows and preferences, such as creating custom forms and templates.
Integrated telehealth: The platform's built-in telehealth features enable seamless virtual appointments and remote patient monitoring, which is especially valuable for practices offering remote care options.
User-friendly interface: Luminello is often praised for its intuitive design and ease of use, making it accessible for users with varying levels of technical expertise.
Client portal: The client portal empowers patients to actively participate in their care by providing access to appointment scheduling, billing information, and secure communication with their healthcare providers.
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System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Limited Customization: Luminello's customization options for intake forms and treatment plans may not be as extensive as those offered by some competitors, potentially limiting flexibility for practices with unique workflows or documentation needs.
Learning Curve: The platform's interface, while generally considered user-friendly, may present a learning curve for users accustomed to more traditional EMR systems or those with limited technical experience.
Mobile App Functionality: The mobile app's features and functionality may not be as comprehensive as the web-based version, potentially impacting clinicians who rely heavily on mobile access for charting and other tasks.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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In the past year, Luminello has garnered positive feedback for its user-friendly interface and comprehensive features, making it a strong contender in the EMR market. Users appreciate its ease of use, highlighting features like the calendar scheduler and client portal as particularly helpful in streamlining workflows. The software's ability to handle tasks such as e-prescriptions, billing, and insurance further contributes to its appeal. However, some users have noted that Luminello's interface can feel cluttered at times, and its pricing structure may be a deterrent for smaller practices or those on a tight budget. Despite these drawbacks, Luminello stands out for its focus on mental health providers, offering specialized tools and features tailored to their needs. This, coupled with its robust customer support, makes it a compelling choice for mental health professionals seeking an EMR solution that can help them efficiently manage their practice and enhance patient care.

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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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