Top Qualifacts InSync Alternatives & Competitors For 2024

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Looking for alternatives to Qualifacts InSync? Many users crave user-friendly and feature-rich solutions for tasks like Clinical Charts, Medical Billing, and Platform Security and Compliance. Leveraging crowdsourced data from over 1,000 real EMR Software selection projects based on 400+ capabilities, we present a comparison of Qualifacts InSync to leading industry alternatives like Celerity LLC, Luminello, Clinicient, and Fusion Web Clinic.

Qualifacts InSync Software Tool
Celerity LLC Software Tool
Clinicient Software Tool
Fusion Web Clinic Software Tool

Product Basics

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InSync is a cloud-based platform that facilitates communication and collaboration between healthcare providers, patients, and administrative staff. It allows users to schedule appointments, share documents, send secure messages, and manage patient information. InSync is well-suited for small and medium-sized practices looking to streamline their workflows and improve patient engagement.

Key benefits of using InSync include improved communication efficiency, reduced administrative burden, and enhanced patient satisfaction. Popular features include online appointment scheduling, secure messaging, document sharing, and patient portal access. Users report that InSync is user-friendly, reliable, and secure. It integrates seamlessly with popular EMR systems, making it a valuable tool for healthcare providers.

Pricing starts at $94/user/month, with discounts available for annual contracts.
Pros
  • User-friendly interface
  • Improved communication efficiency
  • Reduced administrative burden
  • Enhanced patient satisfaction
  • Seamless integration with EMR systems
Cons
  • Limited customization options
  • Occasional technical glitches
  • Learning curve for new users
  • Limited reporting capabilities
  • Cost may be prohibitive for some practices
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Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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Luminello is an EMR software solution designed primarily for mental and behavioral health professionals. Healthcare organizations use Luminello to handle daily clinical and administrative operations, like scheduling, prescribing and communicating with patients.

One of the biggest appeals to Luminello is it’s affordability, offering both a free and a premium model. The specific needs of a healthcare facility will help to determine whether the free or premium version will be required.
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Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions.

It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
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Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal.

HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
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Mac
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Android
Chromebook
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Mac
Linux
Android
Chromebook
Windows
Mac
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Chromebook
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Mac
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#11

among all
EMR Software

#33

among all
EMR Software

#26

among all
EMR Software

#83

among all
EMR Software

#53

among all
EMR Software

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Analyst Rating Summary

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Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing
Clinical Charts
Clinical Documentation
Dashboards and Reporting
Electronic Prescriptions
Medical Billing

User Sentiment Summary

Great User Sentiment 130 reviews
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Excellent User Sentiment 11 reviews
Great User Sentiment 145 reviews
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89%
of users recommend this product

Qualifacts InSync has a 'great' User Satisfaction Rating of 89% when considering 130 user reviews from 3 recognized software review sites.

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90%
of users recommend this product

Luminello has a 'excellent' User Satisfaction Rating of 90% when considering 11 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Clinicient has a 'great' User Satisfaction Rating of 87% when considering 145 user reviews from 2 recognized software review sites.

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1.6 (2)
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4.2 (10)
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4.0 (21)
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4.5 (1)
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4.5 (118)
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4.5 (9)
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Awards

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User Favorite Award
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Synopsis of User Ratings and Reviews

Customer Support: The service team is knowledgeable and responsive according to 92% of users mentioning this aspect.
Customization: The ability to customize according to the needs of the facility is a key benefit, according to 96% of user feedback on this feature.
User-Friendly: Easily navigable interface and templates are noted by 90% of users who mentioned this aspect.
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System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Customizable: Users appreciate the ability to tailor Luminello to their specific workflows and preferences, such as creating custom forms and templates.
Integrated telehealth: The platform's built-in telehealth features enable seamless virtual appointments and remote patient monitoring, which is especially valuable for practices offering remote care options.
User-friendly interface: Luminello is often praised for its intuitive design and ease of use, making it accessible for users with varying levels of technical expertise.
Client portal: The client portal empowers patients to actively participate in their care by providing access to appointment scheduling, billing information, and secure communication with their healthcare providers.
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Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.
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Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.
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Limited customization options: Users report InSync offers less flexibility in tailoring workflows and interfaces compared to competitors.
Occasional technical glitches: While generally reliable, users experience intermittent technical issues that disrupt their workflow.
Learning curve for new users: While user-friendly, the platform's comprehensive features require initial investment in user training and familiarization.
Limited reporting capabilities: While reporting features exist, they may not provide the level of detail and customization required by some practices.
Cost may be prohibitive for some practices: Compared to some competitors, InSync's pricing can be higher, particularly for smaller practices.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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Limited Customization: Luminello's customization options for intake forms and treatment plans may not be as extensive as those offered by some competitors, potentially limiting flexibility for practices with unique workflows or documentation needs.
Learning Curve: The platform's interface, while generally considered user-friendly, may present a learning curve for users accustomed to more traditional EMR systems or those with limited technical experience.
Mobile App Functionality: The mobile app's features and functionality may not be as comprehensive as the web-based version, potentially impacting clinicians who rely heavily on mobile access for charting and other tasks.
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Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.
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Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.
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Insync receives generally positive user reviews, particularly from small and medium-sized practices. Users praise its user-friendly interface, improved communication efficiency, reduced administrative burden, and enhanced patient satisfaction. One user noted, "Insync has streamlined our workflows tremendously, freeing up valuable time for patient care." Others appreciate its seamless integration with existing EMR systems. A user commented, "I no longer need to switch between multiple platforms, saving me time and frustration." However, some users have expressed concerns about the limited customization options and occasional technical glitches. One user stated, "While I love the core features, I wish I had more flexibility in customizing the interface to my specific needs." When compared to competitors, users believe Insync stands out due to its robust reporting capabilities and telemedicine functionality. A user claimed, "Insync's reporting tools provide valuable insights into our practice performance, allowing us to make data-driven decisions." Another user remarked, "The built-in telemedicine feature has been a game-changer for our practice, improving access to care for patients who live in remote areas." Overall, Insync is a well-regarded EMR platform that offers a comprehensive set of features to improve practice efficiency and patient engagement. While some limitations exist, its strengths and differentiating factors make it a compelling choice for many healthcare providers.

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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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In the past year, Luminello has garnered positive feedback for its user-friendly interface and comprehensive features, making it a strong contender in the EMR market. Users appreciate its ease of use, highlighting features like the calendar scheduler and client portal as particularly helpful in streamlining workflows. The software's ability to handle tasks such as e-prescriptions, billing, and insurance further contributes to its appeal. However, some users have noted that Luminello's interface can feel cluttered at times, and its pricing structure may be a deterrent for smaller practices or those on a tight budget. Despite these drawbacks, Luminello stands out for its focus on mental health providers, offering specialized tools and features tailored to their needs. This, coupled with its robust customer support, makes it a compelling choice for mental health professionals seeking an EMR solution that can help them efficiently manage their practice and enhance patient care.

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Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

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User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market. One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices. However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

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