Qualifacts InSync vs Fusion Web Clinic

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Our analysts compared Qualifacts InSync vs Fusion Web Clinic based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Qualifacts InSync Software Tool
Fusion Web Clinic Software Tool

Product Basics

InSync is a cloud-based platform that facilitates communication and collaboration between healthcare providers, patients, and administrative staff. It allows users to schedule appointments, share documents, send secure messages, and manage patient information. InSync is well-suited for small and medium-sized practices looking to streamline their workflows and improve patient engagement.

Key benefits of using InSync include improved communication efficiency, reduced administrative burden, and enhanced patient satisfaction. Popular features include online appointment scheduling, secure messaging, document sharing, and patient portal access. Users report that InSync is user-friendly, reliable, and secure. It integrates seamlessly with popular EMR systems, making it a valuable tool for healthcare providers.

Pricing starts at $94/user/month, with discounts available for annual contracts.
Pros
  • User-friendly interface
  • Improved communication efficiency
  • Reduced administrative burden
  • Enhanced patient satisfaction
  • Seamless integration with EMR systems
Cons
  • Limited customization options
  • Occasional technical glitches
  • Learning curve for new users
  • Limited reporting capabilities
  • Cost may be prohibitive for some practices
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Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal.

HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
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$94/user, /month
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$29/User, Monthly
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Optimize Productivity and Efficiency: Ensure that patient appointments are booked correctly to prevent delays using the scheduling tools. Task automation and real-time data help physicians focus better on patient treatment. 
  • More Accurate Care: Increase the quality of healthcare with health analytics, telemedicine and insights to predict diagnosis and provide effective treatment. All patient information is readily available to providers for clarity about medical history. 
  • Increase Revenue: Provide better care in a more timely manner and optimize productivity to increase daily visits, leading to increased revenue opportunities. 
  • Mobility: Access patient information on the go, with handheld devices to provide care remotely to patients. Physicians can quickly update a patient’s notes, request refills and send messages. 
  • Configurable: A wide variety of specialty-specific health solutions are available to support varying specialties. 
  • Improve Patient Experience: Patients can communicate with their physicians online, look up lab results, manage medication and more. They can save time by filling out forms prior to their appointments. 
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  • Reduce Clinical Burdens: Seamlessly access patient records and streamline documentation with prebuilt pediatric content, SOAPs and evaluation templates. Provide better care with patient progress tracking and clinical reports. 
  • Data-Driven Insights: Make informed decisions with easy-to-understand insights on all aspects of the practice, including the revenue cycle, patient attendance, treatment and operational efficiency. 
  • Improve Cash Flow: Increase reimbursements by automating charge capture and submitting and managing claims accurately. Get paid faster with e-remittance automation, payer management and patient payment processing. 
  • Improve Efficiency: Save hours spent on manual patient charting, document tracking, claim generation and practice scheduling. Streamline and manage tasks to focus solely on patient care. Its on-demand productivity and performance reports also aid in boosting productivity. 
  • Optimize Workflows: Optimize patient appointments and control other practice workflows with its customizable calendar. Send appointment alerts to maximize patient attendance rates. 
  • Improved Collaboration: Improve collaborations between different providers, nurses and staff with centralized, customizable access and secure communication. 
  • Patient Engagement: Its patient portal lets patients access clinical resources, communicate with providers and process payments with ease. 
  • Mobile Access: Deployed in the cloud, it can be accessed remotely from any web-accessible device. 
  • Security and Compliance: In addition to offering encrypted messaging, it ensures compliance with HIPAA and other regulations through government-level security measures and accurate charge capture with required documentation. 
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  • Telemedicine: Schedule online appointments, check patient history and manage medication electronically. Recognize any potential drug-to-drug or drug-to-allergy interactions based on medication history or diagnosis. 
  • Patient Portal: Physicians can communicate with patients via messaging or video conference calls, as well as make updates to their health plan, using the patient portal. Both physicians and patients can look up lab results. 
  • Clearinghouse: Manage insurance claim submissions and avoid denied claims for faster reimbursement. Before submission, claims are automatically swept and scrubbed of any mistakes or coding errors to avoid rejection. 
  • Patient Progress: Track important patient data to identify patterns, address health issues before they worsen and monitor progress to determine treatment effectiveness. 
  • Global View: One centralized location with an easily navigable dashboard of all tools and features helps manage workflows and operations. 
  • Revenue Cycle Management: Educate staff on why claims are denied in the first place, receive an analysis of denial trends and recommendations on how to fix denied claims, and eliminate recurring denials. 
  • Credit Card Processing: Conduct seamless transactions while avoiding costly chargebacks, increasing patient convenience when updating information and making electronic payments. Avoid potential fines associated with lost, stolen or counterfeit credit cards. 
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  • Patient Charting and Documentation: Streamline patient charting with more than 80 built-in pediatric-focused templates, standardized tests and common phrases. Set goals and monitor patient progress with easy-to-understand visualizations and patient reports. 
  • Practice Scheduling: Manage practice schedules with a centralized calendar, drag-and-drop functionality, color-code and customize appointments and set recurring appointments. View, sort and filter provider calendars based on location and specialty. 
    • Task Management: Use the calendar to manage all kinds of official workflows and tasks, including authorizations, expiration dates and custom tasks. 
  • Automated Reminders: Automatically sends appointment reminders to patients via email or text. 
  • Patient Portal: A secure portal for patients to view upcoming appointments, receive appointment reminders, look at progress reports, process online payments, access clinical resources and more. 
  • Claims Management: Auto-generate claims with each appointment, complete and scrub claims with its automated Explanation of Benefits (EOB) and customizable claim rules. Submit claims to any payer and track them till reimbursement. 
  • Billing and Payment: In addition to accurate coding at the point of care, create and process superbills for third-party payers. Handle patient transactions with its credit card processor. 
  • Teletherapy: Facilitate secure teletherapy sessions with end-to-end encryption directly through its existing calendar and patient portal. 
  • Home Education Program: Improve outcomes of home exercise programs by customizing and uploading exercises, documenting programs, tracking files and sending activities to caregivers with ease. 
  • Reporting and Data Visualization: Generate customizable reports and visualize all aspects of the practice with intuitive charts and graphs. Stay on top of practice finances, performance, productivity, patient turnouts and more with its real-time clinical overview dashboards. 
  • Secure Messenger: Enable patient-provider and provider-provider communication through a secure channel. 
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Product Ranking

#11

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#53

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EMR Software

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User Sentiment Summary

Great User Sentiment 130 reviews
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89%
of users recommend this product

Qualifacts InSync has a 'great' User Satisfaction Rating of 89% when considering 130 user reviews from 3 recognized software review sites.

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1.6 (2)
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4.2 (10)
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4.5 (118)
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Synopsis of User Ratings and Reviews

Customer Support: The service team is knowledgeable and responsive according to 92% of users mentioning this aspect.
Customization: The ability to customize according to the needs of the facility is a key benefit, according to 96% of user feedback on this feature.
User-Friendly: Easily navigable interface and templates are noted by 90% of users who mentioned this aspect.
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Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.
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Limited customization options: Users report InSync offers less flexibility in tailoring workflows and interfaces compared to competitors.
Occasional technical glitches: While generally reliable, users experience intermittent technical issues that disrupt their workflow.
Learning curve for new users: While user-friendly, the platform's comprehensive features require initial investment in user training and familiarization.
Limited reporting capabilities: While reporting features exist, they may not provide the level of detail and customization required by some practices.
Cost may be prohibitive for some practices: Compared to some competitors, InSync's pricing can be higher, particularly for smaller practices.
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Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.
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Insync receives generally positive user reviews, particularly from small and medium-sized practices. Users praise its user-friendly interface, improved communication efficiency, reduced administrative burden, and enhanced patient satisfaction. One user noted, "Insync has streamlined our workflows tremendously, freeing up valuable time for patient care." Others appreciate its seamless integration with existing EMR systems. A user commented, "I no longer need to switch between multiple platforms, saving me time and frustration." However, some users have expressed concerns about the limited customization options and occasional technical glitches. One user stated, "While I love the core features, I wish I had more flexibility in customizing the interface to my specific needs." When compared to competitors, users believe Insync stands out due to its robust reporting capabilities and telemedicine functionality. A user claimed, "Insync's reporting tools provide valuable insights into our practice performance, allowing us to make data-driven decisions." Another user remarked, "The built-in telemedicine feature has been a game-changer for our practice, improving access to care for patients who live in remote areas." Overall, Insync is a well-regarded EMR platform that offers a comprehensive set of features to improve practice efficiency and patient engagement. While some limitations exist, its strengths and differentiating factors make it a compelling choice for many healthcare providers.

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User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market. One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices. However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

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