Fusion Web Clinic vs Luminello

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Our analysts compared Fusion Web Clinic vs Luminello based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Fusion Web Clinic Software Tool

Product Basics

Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal.

HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
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Luminello is an EMR software solution designed primarily for mental and behavioral health professionals. Healthcare organizations use Luminello to handle daily clinical and administrative operations, like scheduling, prescribing and communicating with patients.

One of the biggest appeals to Luminello is it’s affordability, offering both a free and a premium model. The specific needs of a healthcare facility will help to determine whether the free or premium version will be required.
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$29/User, Monthly
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$99 Monthly
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24/7 Live Support
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Product Insights

  • Reduce Clinical Burdens: Seamlessly access patient records and streamline documentation with prebuilt pediatric content, SOAPs and evaluation templates. Provide better care with patient progress tracking and clinical reports. 
  • Data-Driven Insights: Make informed decisions with easy-to-understand insights on all aspects of the practice, including the revenue cycle, patient attendance, treatment and operational efficiency. 
  • Improve Cash Flow: Increase reimbursements by automating charge capture and submitting and managing claims accurately. Get paid faster with e-remittance automation, payer management and patient payment processing. 
  • Improve Efficiency: Save hours spent on manual patient charting, document tracking, claim generation and practice scheduling. Streamline and manage tasks to focus solely on patient care. Its on-demand productivity and performance reports also aid in boosting productivity. 
  • Optimize Workflows: Optimize patient appointments and control other practice workflows with its customizable calendar. Send appointment alerts to maximize patient attendance rates. 
  • Improved Collaboration: Improve collaborations between different providers, nurses and staff with centralized, customizable access and secure communication. 
  • Patient Engagement: Its patient portal lets patients access clinical resources, communicate with providers and process payments with ease. 
  • Mobile Access: Deployed in the cloud, it can be accessed remotely from any web-accessible device. 
  • Security and Compliance: In addition to offering encrypted messaging, it ensures compliance with HIPAA and other regulations through government-level security measures and accurate charge capture with required documentation. 
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  • Affordable: Luminello EMR is free to users, with certain additional features requiring a supplementary fee. There is also paid-for, premium version, which comes with more advanced features. 
  • Fewer Errors/More Accurate Treatment: By documenting and storing patient information electronically, you don’t run the risk of errors due to handwriting and legibility issues. In turn, practitioners can rest assured they are receiving correct information, which helps to provide the proper treatment the first time around. 
  • Increased Productivity and Efficiency: With fewer errors and more accurate treatment, healthcare facilities can increase their daily traffic without sacrificing quality of care. Clinicians can access a patient’s stored medical files quickly and easily, allotting them more time to spend on patient treatment and less time documenting and charting. 
  • Security of Information: Data is kept secure and private — data is backed up off-site every night and only authorized users have access to a patient’s medical chart. Luminello also meets HIPAA compliance regulations and highly encrypts all data and messages. 
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  • Patient Charting and Documentation: Streamline patient charting with more than 80 built-in pediatric-focused templates, standardized tests and common phrases. Set goals and monitor patient progress with easy-to-understand visualizations and patient reports. 
  • Practice Scheduling: Manage practice schedules with a centralized calendar, drag-and-drop functionality, color-code and customize appointments and set recurring appointments. View, sort and filter provider calendars based on location and specialty. 
    • Task Management: Use the calendar to manage all kinds of official workflows and tasks, including authorizations, expiration dates and custom tasks. 
  • Automated Reminders: Automatically sends appointment reminders to patients via email or text. 
  • Patient Portal: A secure portal for patients to view upcoming appointments, receive appointment reminders, look at progress reports, process online payments, access clinical resources and more. 
  • Claims Management: Auto-generate claims with each appointment, complete and scrub claims with its automated Explanation of Benefits (EOB) and customizable claim rules. Submit claims to any payer and track them till reimbursement. 
  • Billing and Payment: In addition to accurate coding at the point of care, create and process superbills for third-party payers. Handle patient transactions with its credit card processor. 
  • Teletherapy: Facilitate secure teletherapy sessions with end-to-end encryption directly through its existing calendar and patient portal. 
  • Home Education Program: Improve outcomes of home exercise programs by customizing and uploading exercises, documenting programs, tracking files and sending activities to caregivers with ease. 
  • Reporting and Data Visualization: Generate customizable reports and visualize all aspects of the practice with intuitive charts and graphs. Stay on top of practice finances, performance, productivity, patient turnouts and more with its real-time clinical overview dashboards. 
  • Secure Messenger: Enable patient-provider and provider-provider communication through a secure channel. 
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  • Calendar/Scheduling: The calendar scheduler allows users to book appointments in real-time. Users can view their appointments daily, weekly, or monthly on the calendar and schedule automatic email confirmations and appointment reminders to be sent out. 
  • Public Profile and E-Screening: The process of screening patients is very time-consuming; Luminello features customizable intake forms to cover the essentials, such as clinical, scheduling and payment information to speed up the screening process. 
  • E-Prescribing: Linked to a patient’s chart, Luminello’s e-prescribing tool provides information such as a medication favorites list, medication interaction checker, medication history, pharmacy location and more. Luminello also provides EPCS in all 50 states. 
  • Custom Forms: Luminello’s form editor allows users to create their own custom note plates, questionnaires and admin forms. 
  • Integration: Luminello integrates with insurance billing to submit claims, check insurance eligibility and more. Credit card payments are also accepted. With Bluefin, a partner of Luminello, users can charge, pre-authorize and refund transactions directly from a patient’s chart. 
  • Patient Portal: Patients can access their medical history through Luminello’s enhanced portal. Patients are able to create their own insurance-ready billing statements, manage appointments, update payment information and more. 
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Product Ranking

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#26

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User Sentiment Summary

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Excellent User Sentiment 11 reviews
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90%
of users recommend this product

Luminello has a 'excellent' User Satisfaction Rating of 90% when considering 11 user reviews from 3 recognized software review sites.

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4.5 (1)
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4.5 (1)
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4.5 (9)

Awards

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Luminello stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.
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Customizable: Users appreciate the ability to tailor Luminello to their specific workflows and preferences, such as creating custom forms and templates.
Integrated telehealth: The platform's built-in telehealth features enable seamless virtual appointments and remote patient monitoring, which is especially valuable for practices offering remote care options.
User-friendly interface: Luminello is often praised for its intuitive design and ease of use, making it accessible for users with varying levels of technical expertise.
Client portal: The client portal empowers patients to actively participate in their care by providing access to appointment scheduling, billing information, and secure communication with their healthcare providers.
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Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.
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Limited Customization: Luminello's customization options for intake forms and treatment plans may not be as extensive as those offered by some competitors, potentially limiting flexibility for practices with unique workflows or documentation needs.
Learning Curve: The platform's interface, while generally considered user-friendly, may present a learning curve for users accustomed to more traditional EMR systems or those with limited technical experience.
Mobile App Functionality: The mobile app's features and functionality may not be as comprehensive as the web-based version, potentially impacting clinicians who rely heavily on mobile access for charting and other tasks.
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User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market. One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices. However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

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In the past year, Luminello has garnered positive feedback for its user-friendly interface and comprehensive features, making it a strong contender in the EMR market. Users appreciate its ease of use, highlighting features like the calendar scheduler and client portal as particularly helpful in streamlining workflows. The software's ability to handle tasks such as e-prescriptions, billing, and insurance further contributes to its appeal. However, some users have noted that Luminello's interface can feel cluttered at times, and its pricing structure may be a deterrent for smaller practices or those on a tight budget. Despite these drawbacks, Luminello stands out for its focus on mental health providers, offering specialized tools and features tailored to their needs. This, coupled with its robust customer support, makes it a compelling choice for mental health professionals seeking an EMR solution that can help them efficiently manage their practice and enhance patient care.

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