Fusion Web Clinic vs Experity

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Our analysts compared Fusion Web Clinic vs Experity based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Fusion Web Clinic Software Tool
Experity Software Tool

Product Basics

Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal.

HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
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Experity (formerly DocuTap and Practice Velocity), is a cloud-based solution that lets healthcare providers and practitioners streamline end-to-end clinical workflows, managing all aspects of daily operations from patient registration to discharge.

With inclusions for practice management, electronic medical records and medical billing, it drives a better experience for patients and improves clinical performance.
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$29/User, Monthly
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$2.20/User, Monthly
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Windows
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Android
Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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24/7 Live Support

Product Insights

  • Reduce Clinical Burdens: Seamlessly access patient records and streamline documentation with prebuilt pediatric content, SOAPs and evaluation templates. Provide better care with patient progress tracking and clinical reports. 
  • Data-Driven Insights: Make informed decisions with easy-to-understand insights on all aspects of the practice, including the revenue cycle, patient attendance, treatment and operational efficiency. 
  • Improve Cash Flow: Increase reimbursements by automating charge capture and submitting and managing claims accurately. Get paid faster with e-remittance automation, payer management and patient payment processing. 
  • Improve Efficiency: Save hours spent on manual patient charting, document tracking, claim generation and practice scheduling. Streamline and manage tasks to focus solely on patient care. Its on-demand productivity and performance reports also aid in boosting productivity. 
  • Optimize Workflows: Optimize patient appointments and control other practice workflows with its customizable calendar. Send appointment alerts to maximize patient attendance rates. 
  • Improved Collaboration: Improve collaborations between different providers, nurses and staff with centralized, customizable access and secure communication. 
  • Patient Engagement: Its patient portal lets patients access clinical resources, communicate with providers and process payments with ease. 
  • Mobile Access: Deployed in the cloud, it can be accessed remotely from any web-accessible device. 
  • Security and Compliance: In addition to offering encrypted messaging, it ensures compliance with HIPAA and other regulations through government-level security measures and accurate charge capture with required documentation. 
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  • Digital Workflow:  Cut paperwork and schedule appointments, chart and document electronically to save time. 
  • Increased Revenue:  Boost revenue with digitized operations, fewer errors and better quality of caregiving. 
  • Data Transparency:  Store vital patient and operational data in a secure and compliant cloud-based system. 
  • Compliance:  Meet meaningful use standards and secure sensitive information with HIPPA certified system. 
  • Better Patient Communication:  Encourage transparency and better communication with patients through a dedicated patient portal to access required information, treatment plan, history, upcoming appointments and more. Send automated reminders for upcoming appointments and prescription refills. 
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  • Patient Charting and Documentation: Streamline patient charting with more than 80 built-in pediatric-focused templates, standardized tests and common phrases. Set goals and monitor patient progress with easy-to-understand visualizations and patient reports. 
  • Practice Scheduling: Manage practice schedules with a centralized calendar, drag-and-drop functionality, color-code and customize appointments and set recurring appointments. View, sort and filter provider calendars based on location and specialty. 
    • Task Management: Use the calendar to manage all kinds of official workflows and tasks, including authorizations, expiration dates and custom tasks. 
  • Automated Reminders: Automatically sends appointment reminders to patients via email or text. 
  • Patient Portal: A secure portal for patients to view upcoming appointments, receive appointment reminders, look at progress reports, process online payments, access clinical resources and more. 
  • Claims Management: Auto-generate claims with each appointment, complete and scrub claims with its automated Explanation of Benefits (EOB) and customizable claim rules. Submit claims to any payer and track them till reimbursement. 
  • Billing and Payment: In addition to accurate coding at the point of care, create and process superbills for third-party payers. Handle patient transactions with its credit card processor. 
  • Teletherapy: Facilitate secure teletherapy sessions with end-to-end encryption directly through its existing calendar and patient portal. 
  • Home Education Program: Improve outcomes of home exercise programs by customizing and uploading exercises, documenting programs, tracking files and sending activities to caregivers with ease. 
  • Reporting and Data Visualization: Generate customizable reports and visualize all aspects of the practice with intuitive charts and graphs. Stay on top of practice finances, performance, productivity, patient turnouts and more with its real-time clinical overview dashboards. 
  • Secure Messenger: Enable patient-provider and provider-provider communication through a secure channel. 
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  • Appointment Scheduling:  Schedule appointments for all providers and procedure rooms with multi-provider, multi-location scheduling capabilities. Lookup existing appointments, send automated reminders to patients for upcoming appointments, provide options for accepting, rescheduling or canceling an appointment. 
  • Charting:  Chart and record efficiently using pre-built dynamic and codeless templates for different specialties. 
  • E-Prescribing:  Create and share prescription orders digitally with pharmacy providers. Check for potential drug interactions automatically, and share refill reminders to patients when required. 
  • EMR/EHR:  Streamline workflow with automated information population for ICD-10 diagnosis codes, treatment plans and procedures. 
  • Patient Records Management:  Record and maintain patient profiles, including details of diagnosis, treatment plan, appointments, prescription, insurance and more. 
  • Medical Billing:  Generate and share accurate invoices and get paid faster using auto-filled billing codes. 
  • Patient Portal:  Enable patients to schedule appointments, fill out intake forms, pay bills, access medical history and communicate with their physicians through a secure patient portal. 
  • Insurance Eligibility Verification:  Get paid quicker with real-time verification of patient’s insurance eligibility along with details such as deductibles, copays and coinsurance. 
  • Claims Management:  Track and manage claims efficiently to get help with reimbursement. Capabilities include automatic statement mailing and denial analysis. 
  • Teleradiology:  Get real-time access to radiologists with Modality Accreditation assistance to ensure faster turnaround times and better accuracy rates. 
  • Business Intelligence and Analytics:  Use data-based analysis and insights to track clinical and financial strategies. Understand patient data to increase the patient base and improve daily operations. 
  • Revenue Cycle Management:  Streamline claims management, appeals, rejections and denials, payment processing and patient billing. 
  • Patient Engagement:  Receive actionable feedback and referrals from patients to continually improve clinical performance and get more patients. Send personalized messages to patients to actively engage them and improve satisfaction. 
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Product Ranking

#53

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#42

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User Sentiment Summary

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Great User Sentiment 90 reviews
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82%
of users recommend this product

Experity has a 'great' User Satisfaction Rating of 82% when considering 90 user reviews from 2 recognized software review sites.

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2.4 (9)
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4.3 (81)

Synopsis of User Ratings and Reviews

Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.
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User Friendly: 100% of the users who talk about ease of use note that the software is user-friendly.
User Interface: An intuitive interface works in favour of the system, as noted by nearly 67% of users who refer to it.
Urgent Care: Approximately 100% of users who refer to the product’s core functionality recommend it for the optimization of urgent care operations.
Documenting: About 100% of users who mention patient documentation recommend the software for its dynamic codeless templates that ease processes.
Setup and Onboarding: 100% of users who talk about setup and onboarding mention that the software has a smooth learning curve.
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Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.
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Support: A hard to reach and slow to respond product and customer support are problematic, as mentioned by 60% of the users who talk about it support.
Reports and Analytics: Approximately 83 % of users who refer to business insights and analytics report that the module delivers less than what it promises.
Glitches and Lags: Occasional glitches and data lags can prove to be highly detrimental in an urgent care setup, as voiced by 100% of the users who mention system issues.
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User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market. One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices. However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

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Experity is an end-to-end clinical operations solution for on-demand healthcare providers, that is lauded for its intuitive interface and user-friendliness. Its easy setup and onboarding and simplicity of documentation are also recommended by its users. On the contrary, product and customer support are hard to reach. Similarly, regular system lags and lack of advanced analytics and reports need considerable improvement.

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