Fusion Web Clinic vs Clinicient

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Our analysts compared Fusion Web Clinic vs Clinicient based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Fusion Web Clinic Software Tool
Clinicient Software Tool

Product Basics

Fusion Web Clinic is an integrated cloud-based solution aimed at pediatric therapy clinics to simplify various clinical, financial and operational workflows. In addition to seamless access to patient data, it provides various types of pediatric content to improve patient documentation and care. It also streamlines practice schedules with a central calendar, appointment reminders and a patient portal.

HIPAA compliant and ICD-10 compatible, it handles the entire revenue cycle, including electronic remits, payments and financial reporting. It is device-agnostic and offers practice insights, communication methods and role-based security to improve practice efficiency.
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Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions.

It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
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$29/User, Monthly
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Clinical Burdens: Seamlessly access patient records and streamline documentation with prebuilt pediatric content, SOAPs and evaluation templates. Provide better care with patient progress tracking and clinical reports. 
  • Data-Driven Insights: Make informed decisions with easy-to-understand insights on all aspects of the practice, including the revenue cycle, patient attendance, treatment and operational efficiency. 
  • Improve Cash Flow: Increase reimbursements by automating charge capture and submitting and managing claims accurately. Get paid faster with e-remittance automation, payer management and patient payment processing. 
  • Improve Efficiency: Save hours spent on manual patient charting, document tracking, claim generation and practice scheduling. Streamline and manage tasks to focus solely on patient care. Its on-demand productivity and performance reports also aid in boosting productivity. 
  • Optimize Workflows: Optimize patient appointments and control other practice workflows with its customizable calendar. Send appointment alerts to maximize patient attendance rates. 
  • Improved Collaboration: Improve collaborations between different providers, nurses and staff with centralized, customizable access and secure communication. 
  • Patient Engagement: Its patient portal lets patients access clinical resources, communicate with providers and process payments with ease. 
  • Mobile Access: Deployed in the cloud, it can be accessed remotely from any web-accessible device. 
  • Security and Compliance: In addition to offering encrypted messaging, it ensures compliance with HIPAA and other regulations through government-level security measures and accurate charge capture with required documentation. 
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  • Single Patient Record: Eliminate duplicate work with a single patient record to ensure that claims always match documentation. 
  • Automation:  Automate billing and collection tasks like insurance eligibility and benefits verification, denial handling, claims corrections and remittance advice and more. 
  • Optimized Charges: Automate workflows and allow for automated charge capture and aggregation, optimizes billable units, verifies charges before claim submission and more. 
  • Better Cash Flow: Automate claims procession, denial management and analytical tools to facilitate better cash flow. 
  • Holistic View of Financial Health: Get a complete view of medical practice health with practice metrics, KPIs and benchmarks. 
  • Dashboard Reporting: Identify performance issues for quick and timely action. 
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  • Patient Charting and Documentation: Streamline patient charting with more than 80 built-in pediatric-focused templates, standardized tests and common phrases. Set goals and monitor patient progress with easy-to-understand visualizations and patient reports. 
  • Practice Scheduling: Manage practice schedules with a centralized calendar, drag-and-drop functionality, color-code and customize appointments and set recurring appointments. View, sort and filter provider calendars based on location and specialty. 
    • Task Management: Use the calendar to manage all kinds of official workflows and tasks, including authorizations, expiration dates and custom tasks. 
  • Automated Reminders: Automatically sends appointment reminders to patients via email or text. 
  • Patient Portal: A secure portal for patients to view upcoming appointments, receive appointment reminders, look at progress reports, process online payments, access clinical resources and more. 
  • Claims Management: Auto-generate claims with each appointment, complete and scrub claims with its automated Explanation of Benefits (EOB) and customizable claim rules. Submit claims to any payer and track them till reimbursement. 
  • Billing and Payment: In addition to accurate coding at the point of care, create and process superbills for third-party payers. Handle patient transactions with its credit card processor. 
  • Teletherapy: Facilitate secure teletherapy sessions with end-to-end encryption directly through its existing calendar and patient portal. 
  • Home Education Program: Improve outcomes of home exercise programs by customizing and uploading exercises, documenting programs, tracking files and sending activities to caregivers with ease. 
  • Reporting and Data Visualization: Generate customizable reports and visualize all aspects of the practice with intuitive charts and graphs. Stay on top of practice finances, performance, productivity, patient turnouts and more with its real-time clinical overview dashboards. 
  • Secure Messenger: Enable patient-provider and provider-provider communication through a secure channel. 
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  • Powerful EMR Software:  Process complete bills with compliance for speedy collections with daily billing, payment posting and follow up. 
  • Process Automation: Automate processes from patient intake to final payment, curbing errors and ensuring speedy payments. Streamline claims processing, provide collaborative communication tools and transparent reporting and analysis. 
  • Partnership of Billing And Collections Professionals: Follow best practices of revenue cycle management. Get updated payer rules based on collective intelligence. 
  • Expert Revenue Cycle Management: Get comprehensive reporting and analysis for outpatient rehab practice. Integrate monthly KPI metrics, monthly financials and an optional data-driven coaching and account overview. 
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Product Ranking

#53

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#83

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User Sentiment Summary

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Great User Sentiment 145 reviews
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87%
of users recommend this product

Clinicient has a 'great' User Satisfaction Rating of 87% when considering 145 user reviews from 2 recognized software review sites.

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4.0 (21)
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4.4 (124)

Synopsis of User Ratings and Reviews

Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.
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Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.
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Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.
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Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.
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User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market. One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices. However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

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Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

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