Experity vs Centricity EMR

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Our analysts compared Experity vs Centricity EMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Experity Software Tool
Centricity EMR Software Tool

Product Basics

Experity (formerly DocuTap and Practice Velocity), is a cloud-based solution that lets healthcare providers and practitioners streamline end-to-end clinical workflows, managing all aspects of daily operations from patient registration to discharge.

With inclusions for practice management, electronic medical records and medical billing, it drives a better experience for patients and improves clinical performance.
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Centricity EMR is a comprehensive software solution designed to streamline electronic medical records management. It is particularly well-suited for large healthcare organizations and multi-specialty practices due to its robust capabilities in handling complex workflows and extensive patient data. The software excels in enhancing clinical productivity by offering features such as customizable templates, integrated billing, and advanced reporting tools.

Users appreciate the intuitive interface and the seamless integration with other healthcare systems, which significantly reduces administrative burdens. The software's ability to facilitate real-time data access and improve patient care coordination stands out as a major benefit. Additionally, Centricity EMR supports regulatory compliance, ensuring that practices meet industry standards effortlessly.

Pricing for Centricity EMR typically varies based on the size of the practice and specific needs, often involving a combination of upfront costs and ongoing subscription fees. Compared to similar products, users often highlight its reliability and the depth of its feature set, though some note that the initial setup can be complex.

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$2.20/User, Monthly
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$500/User, Monthly
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Chromebook
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Digital Workflow:  Cut paperwork and schedule appointments, chart and document electronically to save time. 
  • Increased Revenue:  Boost revenue with digitized operations, fewer errors and better quality of caregiving. 
  • Data Transparency:  Store vital patient and operational data in a secure and compliant cloud-based system. 
  • Compliance:  Meet meaningful use standards and secure sensitive information with HIPPA certified system. 
  • Better Patient Communication:  Encourage transparency and better communication with patients through a dedicated patient portal to access required information, treatment plan, history, upcoming appointments and more. Send automated reminders for upcoming appointments and prescription refills. 
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  • Streamline Workflows: Increase exam room utilization and cut X-ray cycle times in half through automation and smart scheduling. 
  • Seamless Interoperability: Share data and exchange information with existing clinical and financial systems throughout the healthcare ecosystem. Health providers can connect when, where and how they need. 
  • Increase Provider Efficiency: Physicians can document faster while starting with personalized workflows to increase productivity. Staff can then shift their focus towards more complex issues such as enhancing the quality of care provided. 
  • Flexible: Tailor it specifically to unique workflows and preferences to enable physicians to practice medicine in their preferred method. 
  • Comprehensive: Places all the tools needed for health organizations into a single, easy-to-use location. 
  • Patient Engagement: Reduces the time taken for tasks like opening office visits, enabling more face-to-face interactions with patients. A patient can use the portal to view their medical history, check lab results and manage their medication. 
  • Strengthen Financial Performance: Increases profits by increasing first-pass claim approval rates and using continuous analytics to constantly improve care quality. 
  • Integration Capabilities: It’s fully integratable with Centricity’s practice management and revenue management systems in addition to a variety of third-party solutions and tools. 
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  • Appointment Scheduling:  Schedule appointments for all providers and procedure rooms with multi-provider, multi-location scheduling capabilities. Lookup existing appointments, send automated reminders to patients for upcoming appointments, provide options for accepting, rescheduling or canceling an appointment. 
  • Charting:  Chart and record efficiently using pre-built dynamic and codeless templates for different specialties. 
  • E-Prescribing:  Create and share prescription orders digitally with pharmacy providers. Check for potential drug interactions automatically, and share refill reminders to patients when required. 
  • EMR/EHR:  Streamline workflow with automated information population for ICD-10 diagnosis codes, treatment plans and procedures. 
  • Patient Records Management:  Record and maintain patient profiles, including details of diagnosis, treatment plan, appointments, prescription, insurance and more. 
  • Medical Billing:  Generate and share accurate invoices and get paid faster using auto-filled billing codes. 
  • Patient Portal:  Enable patients to schedule appointments, fill out intake forms, pay bills, access medical history and communicate with their physicians through a secure patient portal. 
  • Insurance Eligibility Verification:  Get paid quicker with real-time verification of patient’s insurance eligibility along with details such as deductibles, copays and coinsurance. 
  • Claims Management:  Track and manage claims efficiently to get help with reimbursement. Capabilities include automatic statement mailing and denial analysis. 
  • Teleradiology:  Get real-time access to radiologists with Modality Accreditation assistance to ensure faster turnaround times and better accuracy rates. 
  • Business Intelligence and Analytics:  Use data-based analysis and insights to track clinical and financial strategies. Understand patient data to increase the patient base and improve daily operations. 
  • Revenue Cycle Management:  Streamline claims management, appeals, rejections and denials, payment processing and patient billing. 
  • Patient Engagement:  Receive actionable feedback and referrals from patients to continually improve clinical performance and get more patients. Send personalized messages to patients to actively engage them and improve satisfaction. 
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  • Appointment Management: Schedule appointments, check for at-risk patients and manage specialty equipment and exam rooms. Scheduling can be handled almost entirely automatically, maximizing the amount of exam room and equipment usage while reducing no-shows with patient reminders. 
  • Health Analytics: Helps recognize patient patterns and give health organizations an idea of how they stack up compared to other practices. These analytics also include population health, which aims to improve health outcomes of a group of individuals. 
  • E-Prescribing: This tool allows physicians to send refill requests to pharmacies while checking for drug-to-drug or drug-to-allergy interactions based on the patient’s diagnosis and current medication. Reduces the risk of medication errors and allows medication tracking. 
  • Billing Management: It helps with the billing and payment process, automatically sending out invoices and upcoming payment notifications to patients. Claims are automatically scrubbed of any coding errors before being submitted, leading to higher first-time acceptance rates and faster reimbursement. 
  • Handwriting/Voice Recognition: Use handwriting and voice recognition tools to make charting and reporting quick and easy. Users can use real-life terminology rather than specific codes as the software adapts to their practice style. 
  • Self-Service Portal: Patients and physicians can both access the patient portal to communicate with one another remotely. Patients can use the portal to manage appointments, make payments and more, while physicians can save internal notes and send out alerts to their patients. 
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Product Ranking

#42

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EMR Software

#6

among all
EMR Software

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User Sentiment Summary

Great User Sentiment 90 reviews
Good User Sentiment 207 reviews
82%
of users recommend this product

Experity has a 'great' User Satisfaction Rating of 82% when considering 90 user reviews from 2 recognized software review sites.

76%
of users recommend this product

Centricity EMR has a 'good' User Satisfaction Rating of 76% when considering 207 user reviews from 4 recognized software review sites.

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4.2 (9)
2.4 (9)
3.7 (25)
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3.8 (154)
4.3 (81)
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3.5 (19)

Synopsis of User Ratings and Reviews

User Friendly: 100% of the users who talk about ease of use note that the software is user-friendly.
User Interface: An intuitive interface works in favour of the system, as noted by nearly 67% of users who refer to it.
Urgent Care: Approximately 100% of users who refer to the product’s core functionality recommend it for the optimization of urgent care operations.
Documenting: About 100% of users who mention patient documentation recommend the software for its dynamic codeless templates that ease processes.
Setup and Onboarding: 100% of users who talk about setup and onboarding mention that the software has a smooth learning curve.
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Easy to Use: Many users find Centricity EMR intuitive and straightforward, making it easy to navigate and complete tasks efficiently. For example, one user mentioned that they were able to quickly learn the system and start using it without extensive training.
Comprehensive Features: Centricity EMR offers a wide range of features that cater to various clinical needs. Users appreciate the availability of tools for managing patient records, scheduling appointments, ordering tests, and generating reports. For instance, one user highlighted the system's robust functionality for managing patient allergies and medications.
Strong Support: Centricity EMR provides reliable customer support, ensuring users have access to assistance when needed. Users have praised the responsiveness and helpfulness of the support team, which has been instrumental in resolving issues and providing guidance. For example, one user mentioned that they received prompt and effective support when encountering a technical glitch.
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Support: A hard to reach and slow to respond product and customer support are problematic, as mentioned by 60% of the users who talk about it support.
Reports and Analytics: Approximately 83 % of users who refer to business insights and analytics report that the module delivers less than what it promises.
Glitches and Lags: Occasional glitches and data lags can prove to be highly detrimental in an urgent care setup, as voiced by 100% of the users who mention system issues.
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Slow Performance: Users often report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," making it difficult to navigate and complete tasks promptly.
Limited Customization: The system's lack of customization options can be a major drawback for some users. For instance, users may find it difficult to tailor the system to their specific needs and preferences, leading to a less efficient and user-friendly experience.
Clunky Interface: The interface can be cumbersome and difficult to navigate, especially for users who are accustomed to more intuitive and user-friendly systems. For example, some users have reported that the system is "cluttered" and "confusing," making it challenging to find the information they need.
Poor Reporting Capabilities: The reporting features are often criticized for being limited and difficult to use. For example, users may find it challenging to generate the specific reports they need, which can hinder their ability to analyze data and make informed decisions.
Lack of Mobile Functionality: The lack of robust mobile functionality can be a significant drawback for providers who need to access patient information on the go. For example, users may find it difficult to access patient charts or enter notes from their mobile devices, which can be inconvenient and inefficient.
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Experity is an end-to-end clinical operations solution for on-demand healthcare providers, that is lauded for its intuitive interface and user-friendliness. Its easy setup and onboarding and simplicity of documentation are also recommended by its users. On the contrary, product and customer support are hard to reach. Similarly, regular system lags and lack of advanced analytics and reports need considerable improvement.

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How "centric" is Centricity EMR to the needs of medical practices? User reviews from the past year reveal a mixed bag. While many users appreciate Centricity EMR's robust features and customizability, some have voiced concerns about its limitations. A standout feature is its mobile app, lauded by users for its game-changing ability to access patient records and chart on-the-go, boosting productivity and responsiveness. The software's intuitive interface also receives praise for streamlining workflows and improving efficiency. Users highlight the robust reporting capabilities, enabling effective patient outcome tracking and better treatment decisions. However, some users find the customization options limited compared to other software, and occasional slow performance is a recurring complaint. The lack of recent innovative updates is a common concern, with some users describing the software as outdated and not intuitive. Despite these drawbacks, Centricity EMR is generally considered a solid choice for practices seeking a comprehensive EMR solution. Its strengths lie in its mobile accessibility, intuitive interface, and robust reporting capabilities. However, practices prioritizing extensive customization and cutting-edge features might find it lacking. Ultimately, Centricity EMR appears best suited for practices prioritizing efficiency and ease of use over extensive customization.

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