Clinicient vs Centricity EMR

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Our analysts compared Clinicient vs Centricity EMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Clinicient Software Tool
Centricity EMR Software Tool

Product Basics

Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions.

It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
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Centricity EMR is a comprehensive software solution designed to streamline electronic medical records management. It is particularly well-suited for large healthcare organizations and multi-specialty practices due to its robust capabilities in handling complex workflows and extensive patient data. The software excels in enhancing clinical productivity by offering features such as customizable templates, integrated billing, and advanced reporting tools.

Users appreciate the intuitive interface and the seamless integration with other healthcare systems, which significantly reduces administrative burdens. The software's ability to facilitate real-time data access and improve patient care coordination stands out as a major benefit. Additionally, Centricity EMR supports regulatory compliance, ensuring that practices meet industry standards effortlessly.

Pricing for Centricity EMR typically varies based on the size of the practice and specific needs, often involving a combination of upfront costs and ongoing subscription fees. Compared to similar products, users often highlight its reliability and the depth of its feature set, though some note that the initial setup can be complex.

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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Single Patient Record: Eliminate duplicate work with a single patient record to ensure that claims always match documentation. 
  • Automation:  Automate billing and collection tasks like insurance eligibility and benefits verification, denial handling, claims corrections and remittance advice and more. 
  • Optimized Charges: Automate workflows and allow for automated charge capture and aggregation, optimizes billable units, verifies charges before claim submission and more. 
  • Better Cash Flow: Automate claims procession, denial management and analytical tools to facilitate better cash flow. 
  • Holistic View of Financial Health: Get a complete view of medical practice health with practice metrics, KPIs and benchmarks. 
  • Dashboard Reporting: Identify performance issues for quick and timely action. 
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  • Streamline Workflows: Increase exam room utilization and cut X-ray cycle times in half through automation and smart scheduling. 
  • Seamless Interoperability: Share data and exchange information with existing clinical and financial systems throughout the healthcare ecosystem. Health providers can connect when, where and how they need. 
  • Increase Provider Efficiency: Physicians can document faster while starting with personalized workflows to increase productivity. Staff can then shift their focus towards more complex issues such as enhancing the quality of care provided. 
  • Flexible: Tailor it specifically to unique workflows and preferences to enable physicians to practice medicine in their preferred method. 
  • Comprehensive: Places all the tools needed for health organizations into a single, easy-to-use location. 
  • Patient Engagement: Reduces the time taken for tasks like opening office visits, enabling more face-to-face interactions with patients. A patient can use the portal to view their medical history, check lab results and manage their medication. 
  • Strengthen Financial Performance: Increases profits by increasing first-pass claim approval rates and using continuous analytics to constantly improve care quality. 
  • Integration Capabilities: It’s fully integratable with Centricity’s practice management and revenue management systems in addition to a variety of third-party solutions and tools. 
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  • Powerful EMR Software:  Process complete bills with compliance for speedy collections with daily billing, payment posting and follow up. 
  • Process Automation: Automate processes from patient intake to final payment, curbing errors and ensuring speedy payments. Streamline claims processing, provide collaborative communication tools and transparent reporting and analysis. 
  • Partnership of Billing And Collections Professionals: Follow best practices of revenue cycle management. Get updated payer rules based on collective intelligence. 
  • Expert Revenue Cycle Management: Get comprehensive reporting and analysis for outpatient rehab practice. Integrate monthly KPI metrics, monthly financials and an optional data-driven coaching and account overview. 
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  • Appointment Management: Schedule appointments, check for at-risk patients and manage specialty equipment and exam rooms. Scheduling can be handled almost entirely automatically, maximizing the amount of exam room and equipment usage while reducing no-shows with patient reminders. 
  • Health Analytics: Helps recognize patient patterns and give health organizations an idea of how they stack up compared to other practices. These analytics also include population health, which aims to improve health outcomes of a group of individuals. 
  • E-Prescribing: This tool allows physicians to send refill requests to pharmacies while checking for drug-to-drug or drug-to-allergy interactions based on the patient’s diagnosis and current medication. Reduces the risk of medication errors and allows medication tracking. 
  • Billing Management: It helps with the billing and payment process, automatically sending out invoices and upcoming payment notifications to patients. Claims are automatically scrubbed of any coding errors before being submitted, leading to higher first-time acceptance rates and faster reimbursement. 
  • Handwriting/Voice Recognition: Use handwriting and voice recognition tools to make charting and reporting quick and easy. Users can use real-life terminology rather than specific codes as the software adapts to their practice style. 
  • Self-Service Portal: Patients and physicians can both access the patient portal to communicate with one another remotely. Patients can use the portal to manage appointments, make payments and more, while physicians can save internal notes and send out alerts to their patients. 
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Product Ranking

#83

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#6

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User Sentiment Summary

Great User Sentiment 145 reviews
Good User Sentiment 207 reviews
87%
of users recommend this product

Clinicient has a 'great' User Satisfaction Rating of 87% when considering 145 user reviews from 2 recognized software review sites.

76%
of users recommend this product

Centricity EMR has a 'good' User Satisfaction Rating of 76% when considering 207 user reviews from 4 recognized software review sites.

n/a
4.2 (9)
4.0 (21)
3.7 (25)
4.4 (124)
3.8 (154)
n/a
3.5 (19)

Synopsis of User Ratings and Reviews

Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.
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Easy to Use: Many users find Centricity EMR intuitive and straightforward, making it easy to navigate and complete tasks efficiently. For example, one user mentioned that they were able to quickly learn the system and start using it without extensive training.
Comprehensive Features: Centricity EMR offers a wide range of features that cater to various clinical needs. Users appreciate the availability of tools for managing patient records, scheduling appointments, ordering tests, and generating reports. For instance, one user highlighted the system's robust functionality for managing patient allergies and medications.
Strong Support: Centricity EMR provides reliable customer support, ensuring users have access to assistance when needed. Users have praised the responsiveness and helpfulness of the support team, which has been instrumental in resolving issues and providing guidance. For example, one user mentioned that they received prompt and effective support when encountering a technical glitch.
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Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.
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Slow Performance: Users often report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," making it difficult to navigate and complete tasks promptly.
Limited Customization: The system's lack of customization options can be a major drawback for some users. For instance, users may find it difficult to tailor the system to their specific needs and preferences, leading to a less efficient and user-friendly experience.
Clunky Interface: The interface can be cumbersome and difficult to navigate, especially for users who are accustomed to more intuitive and user-friendly systems. For example, some users have reported that the system is "cluttered" and "confusing," making it challenging to find the information they need.
Poor Reporting Capabilities: The reporting features are often criticized for being limited and difficult to use. For example, users may find it challenging to generate the specific reports they need, which can hinder their ability to analyze data and make informed decisions.
Lack of Mobile Functionality: The lack of robust mobile functionality can be a significant drawback for providers who need to access patient information on the go. For example, users may find it difficult to access patient charts or enter notes from their mobile devices, which can be inconvenient and inefficient.
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Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

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How "centric" is Centricity EMR to the needs of medical practices? User reviews from the past year reveal a mixed bag. While many users appreciate Centricity EMR's robust features and customizability, some have voiced concerns about its limitations. A standout feature is its mobile app, lauded by users for its game-changing ability to access patient records and chart on-the-go, boosting productivity and responsiveness. The software's intuitive interface also receives praise for streamlining workflows and improving efficiency. Users highlight the robust reporting capabilities, enabling effective patient outcome tracking and better treatment decisions. However, some users find the customization options limited compared to other software, and occasional slow performance is a recurring complaint. The lack of recent innovative updates is a common concern, with some users describing the software as outdated and not intuitive. Despite these drawbacks, Centricity EMR is generally considered a solid choice for practices seeking a comprehensive EMR solution. Its strengths lie in its mobile accessibility, intuitive interface, and robust reporting capabilities. However, practices prioritizing extensive customization and cutting-edge features might find it lacking. Ultimately, Centricity EMR appears best suited for practices prioritizing efficiency and ease of use over extensive customization.

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