Centricity EMR vs TheraOffice

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Our analysts compared Centricity EMR vs TheraOffice based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Centricity EMR Software Tool

Product Basics

Centricity EMR is a comprehensive software solution designed to streamline electronic medical records management. It is particularly well-suited for large healthcare organizations and multi-specialty practices due to its robust capabilities in handling complex workflows and extensive patient data. The software excels in enhancing clinical productivity by offering features such as customizable templates, integrated billing, and advanced reporting tools.

Users appreciate the intuitive interface and the seamless integration with other healthcare systems, which significantly reduces administrative burdens. The software's ability to facilitate real-time data access and improve patient care coordination stands out as a major benefit. Additionally, Centricity EMR supports regulatory compliance, ensuring that practices meet industry standards effortlessly.

Pricing for Centricity EMR typically varies based on the size of the practice and specific needs, often involving a combination of upfront costs and ongoing subscription fees. Compared to similar products, users often highlight its reliability and the depth of its feature set, though some note that the initial setup can be complex.

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TheraOffice is a documentation software to support healthcare facilities with organizing and simplifying operations to increase efficiency and productivity. It aids therapists in making use of custom templates for clinical decision support, patient record management, integrated treatment notes and day-to-day guidance alerts.

Its intuitive patient surveillance documentation and scheduling modules allow therapists to view multiple patient records from one screen. It also steers care team professionals through improved patient data monitoring and virtual assistance to quickly navigate to specific treatment records.
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$500/User, Monthly
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$125/User, Monthly
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Tailored to your specific needs
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Product Insights

  • Streamline Workflows: Increase exam room utilization and cut X-ray cycle times in half through automation and smart scheduling. 
  • Seamless Interoperability: Share data and exchange information with existing clinical and financial systems throughout the healthcare ecosystem. Health providers can connect when, where and how they need. 
  • Increase Provider Efficiency: Physicians can document faster while starting with personalized workflows to increase productivity. Staff can then shift their focus towards more complex issues such as enhancing the quality of care provided. 
  • Flexible: Tailor it specifically to unique workflows and preferences to enable physicians to practice medicine in their preferred method. 
  • Comprehensive: Places all the tools needed for health organizations into a single, easy-to-use location. 
  • Patient Engagement: Reduces the time taken for tasks like opening office visits, enabling more face-to-face interactions with patients. A patient can use the portal to view their medical history, check lab results and manage their medication. 
  • Strengthen Financial Performance: Increases profits by increasing first-pass claim approval rates and using continuous analytics to constantly improve care quality. 
  • Integration Capabilities: It’s fully integratable with Centricity’s practice management and revenue management systems in addition to a variety of third-party solutions and tools. 
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  • Improve Treatment: Use a single documentation module to keep track of patients’ medical histories to provide accurate treatment procedures and medicinal prescriptions. Reduce documentation errors and evade information changes. 
  • Information Security: Save information on a cloud server to enable complete security of patient data and circumvent the probability of data tampering and misplacement. Set access levels to provide restrained entry leading to a minimum approach to private data. 
  • Revenue Multiplication: Follow up on claim rejections and manage copays to increase revenue and profit. Drill down for extensive reports on financial performance to gauge patterns and combat faults. 
  • Error Reduction: Avoid handwritten reports and coding errors to limit reimbursement delays. Electronically document to accurately capture patient information, making it accessible to therapists and physicians. 
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  • Appointment Management: Schedule appointments, check for at-risk patients and manage specialty equipment and exam rooms. Scheduling can be handled almost entirely automatically, maximizing the amount of exam room and equipment usage while reducing no-shows with patient reminders. 
  • Health Analytics: Helps recognize patient patterns and give health organizations an idea of how they stack up compared to other practices. These analytics also include population health, which aims to improve health outcomes of a group of individuals. 
  • E-Prescribing: This tool allows physicians to send refill requests to pharmacies while checking for drug-to-drug or drug-to-allergy interactions based on the patient’s diagnosis and current medication. Reduces the risk of medication errors and allows medication tracking. 
  • Billing Management: It helps with the billing and payment process, automatically sending out invoices and upcoming payment notifications to patients. Claims are automatically scrubbed of any coding errors before being submitted, leading to higher first-time acceptance rates and faster reimbursement. 
  • Handwriting/Voice Recognition: Use handwriting and voice recognition tools to make charting and reporting quick and easy. Users can use real-life terminology rather than specific codes as the software adapts to their practice style. 
  • Self-Service Portal: Patients and physicians can both access the patient portal to communicate with one another remotely. Patients can use the portal to manage appointments, make payments and more, while physicians can save internal notes and send out alerts to their patients. 
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  • Scheduling: Handle patient records with drag-and-drop functionality through a single interface. Use a scheduler to keep track of patients’ key information, including check-in, check-out and wait times. Set up alerts as reminders to assist patients in showing up to scheduled appointments. 
  • Virtual Assistance: Use verbal commands to navigate the interface. Enable therapists to record notes, clinical processes and medication prescriptions in less time using dictation. 
  • Billing: Automate repeated tasks to provide comprehensive invoices with complete accuracy. Alleviate error-prone patient entries and make necessary corrections excluding inconsistencies and potential faults or miscalculations. Collect coinsurance fees and keep track of rejected claims that may require follow-ups. 
  • E-Prescription and Refill: Analyze patient reports, treatment history and insurance coverage to electronically generate prescriptions and authorized refills for controlled substances. 
  • Patient Portal: Patients can request and check prescriptions and refills, book appointments, make online payments and communicate with doctors using their own devices. 
  • Personalized Dashboards: Enable quick data refining using category-based filtering. Incorporate customized widgets including appointments, tasks and patient data management. 
  • Reporting: Provide reporting capabilities to help therapists gauge financial performance and workflow. Generate reports to aid in identifying users falling behind on appointments with additional assistance in understanding billing and invoicing efficiency. 
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Product Ranking

#6

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EMR Software

#113

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EMR Software

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User Sentiment Summary

Good User Sentiment 207 reviews
Excellent User Sentiment 24 reviews
76%
of users recommend this product

Centricity EMR has a 'good' User Satisfaction Rating of 76% when considering 207 user reviews from 4 recognized software review sites.

95%
of users recommend this product

TheraOffice has a 'excellent' User Satisfaction Rating of 95% when considering 24 user reviews from 1 recognized software review sites.

4.2 (9)
n/a
3.7 (25)
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3.8 (154)
4.75 (24)
3.5 (19)
n/a

Awards

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TheraOffice stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find Centricity EMR intuitive and straightforward, making it easy to navigate and complete tasks efficiently. For example, one user mentioned that they were able to quickly learn the system and start using it without extensive training.
Comprehensive Features: Centricity EMR offers a wide range of features that cater to various clinical needs. Users appreciate the availability of tools for managing patient records, scheduling appointments, ordering tests, and generating reports. For instance, one user highlighted the system's robust functionality for managing patient allergies and medications.
Strong Support: Centricity EMR provides reliable customer support, ensuring users have access to assistance when needed. Users have praised the responsiveness and helpfulness of the support team, which has been instrumental in resolving issues and providing guidance. For example, one user mentioned that they received prompt and effective support when encountering a technical glitch.
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Easy to Use: Many users find TheraOffice intuitive and easy to navigate, even for those who are not tech-savvy. They appreciate the straightforward interface and the ability to quickly find the information they need.
Comprehensive Features: TheraOffice offers a wide range of features that cater to the needs of therapists, including scheduling, billing, electronic health records (EHR), and patient management. Users appreciate the ability to manage all aspects of their practice in one place.
Excellent Customer Support: TheraOffice is known for its responsive and helpful customer support team. Users appreciate the ability to get quick answers to their questions and resolve any issues they may encounter.
Affordable Pricing: Compared to other EMR systems, TheraOffice offers competitive pricing plans that are suitable for therapists of all sizes. Users appreciate the value for money and the ability to choose a plan that fits their budget.
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Slow Performance: Users often report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," making it difficult to navigate and complete tasks promptly.
Limited Customization: The system's lack of customization options can be a major drawback for some users. For instance, users may find it difficult to tailor the system to their specific needs and preferences, leading to a less efficient and user-friendly experience.
Clunky Interface: The interface can be cumbersome and difficult to navigate, especially for users who are accustomed to more intuitive and user-friendly systems. For example, some users have reported that the system is "cluttered" and "confusing," making it challenging to find the information they need.
Poor Reporting Capabilities: The reporting features are often criticized for being limited and difficult to use. For example, users may find it challenging to generate the specific reports they need, which can hinder their ability to analyze data and make informed decisions.
Lack of Mobile Functionality: The lack of robust mobile functionality can be a significant drawback for providers who need to access patient information on the go. For example, users may find it difficult to access patient charts or enter notes from their mobile devices, which can be inconvenient and inefficient.
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Limited Customization: Some users have reported that TheraOffice's customization options are limited, making it difficult to tailor the software to their specific practice needs. For example, some users have found it challenging to create custom reports or modify the layout of the patient portal.
Steep Learning Curve: TheraOffice can be challenging to learn, especially for users who are new to electronic health records (EHRs). The interface can be complex and some features may not be intuitive. For example, some users have found it difficult to navigate the scheduling system or understand the billing process.
Technical Issues: Some users have reported experiencing technical issues with TheraOffice, such as slow loading times, crashes, or data loss. These issues can be frustrating and disruptive to daily operations. For example, some users have reported that the software crashes frequently, leading to lost data and delays in patient care.
Customer Support: Some users have expressed dissatisfaction with TheraOffice's customer support. They have reported long wait times, unhelpful responses, or difficulty getting their issues resolved. For example, some users have reported that they have had to wait for hours to speak to a customer support representative, only to be told that their issue could not be resolved.
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How "centric" is Centricity EMR to the needs of medical practices? User reviews from the past year reveal a mixed bag. While many users appreciate Centricity EMR's robust features and customizability, some have voiced concerns about its limitations. A standout feature is its mobile app, lauded by users for its game-changing ability to access patient records and chart on-the-go, boosting productivity and responsiveness. The software's intuitive interface also receives praise for streamlining workflows and improving efficiency. Users highlight the robust reporting capabilities, enabling effective patient outcome tracking and better treatment decisions. However, some users find the customization options limited compared to other software, and occasional slow performance is a recurring complaint. The lack of recent innovative updates is a common concern, with some users describing the software as outdated and not intuitive. Despite these drawbacks, Centricity EMR is generally considered a solid choice for practices seeking a comprehensive EMR solution. Its strengths lie in its mobile accessibility, intuitive interface, and robust reporting capabilities. However, practices prioritizing extensive customization and cutting-edge features might find it lacking. Ultimately, Centricity EMR appears best suited for practices prioritizing efficiency and ease of use over extensive customization.

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Is TheraOffice the real deal or just a bunch of hot air? User reviews suggest that TheraOffice is a solid choice for physical therapy clinics, especially those looking for a comprehensive, customizable, and user-friendly solution. Many users praise TheraOffice's robust features, including its intuitive interface, comprehensive documentation tools, and seamless integration with other healthcare systems. The software's ability to streamline administrative tasks, such as scheduling, billing, and reporting, is a major selling point for many users. They appreciate the time and effort saved by automating these processes, allowing them to focus on patient care. TheraOffice's flexibility is another key advantage, as users can tailor the software to meet their specific needs. For example, users can customize templates for progress notes, evaluations, and other clinical documentation, ensuring that the software aligns with their practice's unique workflows. This level of customization is crucial for physical therapists who need to maintain accurate and detailed records of patient care. However, some users have expressed concerns about TheraOffice's customer support. While the software itself is generally well-regarded, some users have reported difficulties getting timely and effective assistance from the support team. This can be a major frustration for users who rely on prompt support to resolve technical issues or answer questions about the software's functionality. Despite these concerns, the majority of user reviews are positive, highlighting TheraOffice's strengths as a comprehensive and user-friendly solution for physical therapy clinics. TheraOffice is particularly well-suited for practices that prioritize efficiency, customization, and seamless integration with other healthcare systems. The software's ability to streamline administrative tasks, improve documentation accuracy, and enhance patient care makes it a valuable tool for physical therapists looking to optimize their practice operations.

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