ZoomShift vs OpenSimSim

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Our analysts compared ZoomShift vs OpenSimSim based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Zoomshift helps small and mid-sized businesses manage workforce scheduling, time tracking and team communications. It offers user-friendly scheduling and shift planning tools to create, assign and handle employee shifts. You can use intelligent automation for time-consuming tasks such as assigning shifts, sending reminders and maintaining timesheets.

Additionally, Zoomshift provides time tracking and PTO management features. Employees can record their work hours using the built-in time clock functionality, ensuring accurate and reliable timekeeping data.

The system streamlines PTO management, allowing employees to submit and track time-off requests while helping managers review, approve or deny requests. This eliminates manual processes and reduces the risk of errors or disputes related to time and attendance.

The platform also includes features that enhance communication between employees and managers, such as announcements, notifications and messaging capabilities. Also, Zoomshift offers a robust mobile app that allows employees to access their schedules, submit time-off requests and communicate with their team remotely.

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OpenSimSim is a cloud-based platform for creating, communicating and managing schedules for hourly workers. Managers can create and manage schedules using pre-built templates, automated conflict alerts and drag-and-drop tools. It incorporates employee availability, time-off requests and shift trading into a single, unified view to avoid scheduling errors.

Employees can use self-service portals to view schedules, request time off and swap shifts with colleagues, fostering a sense of ownership over their work-life balance. The mobile app enhances accessibility, allowing managers and employees to stay connected and informed on the go.

Built-in messaging enables interaction between team members, eliminating the need for external communication modules. Additionally, analytics helps track labor costs, identify scheduling patterns and optimize staffing levels. Businesses can get actionable insights and make data-driven decisions to improve overall efficiency and profitability.

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$2/User, Monthly, Freemium
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$15.99 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Start Scheduling for Free: You can start scheduling up to 20 employees in one location with Zoomshift’s ‘Essentials’ plan for free. It supports group chats, shift and manager notes, and shift reminders.
  • Schedule From Anywhere: Zoomshift offers one of the most robust scheduling mobile apps, rated 100 by our analysts. It lets employees log attendance, track time, view and swap shifts, and chat with team members. Managers can use the app to edit schedules and timesheets, add shift notes, and track employee work hours and location using geofencing technology.
  • Manage Shifts Efficiently: According to our data, one of Zoomshift’s strongest suites is its shift management tools and capabilities, which got an 83 analyst rating. The platform's customizable shift layouts, recurring shift options and shift change notifications keep everyone informed and prepared for their upcoming shifts. Additionally, shift swapping and split shifts provide flexibility for both employees and managers, accommodating individual needs and last-minute changes.
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  • Start Scheduling For Free: OpenSimSim offers the starter plan for free and doesn’t require credit card information to start scheduling. You can schedule up to 10 workers in one location and department at no cost.
  • Manage Your Team Efficiently: According to our data, OpenSimSim offers 85% of key employee management tools out of the box. This includes multiple pay rates, access permissions, staff roles, self-service portals, labor budgeting and cost tracking. It also centrally stores staff documents and certificates and sends expiry alerts based on your rules.
  • Schedule From Anywhere: The platform offers a robust mobile app, SocialSchedules, which has ratings of 4.5 and 4.8 on the Play Store and Apple Store, respectively. You can use it to create schedules, communicate with team members, publish shifts and track tasks from anywhere.
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  • Schedule Management: Copy schedules, apply templates, sort and filter, incorporate variables like location and seasonal needs, assign employees to shifts and automatically create schedules.
  • Absence Management: You can track employee absences, time-off requests and PTO requests to facilitate vacation leave tracking and automatically update schedules.
  • Employee Self-Service: Employees can clock in and clock out for shifts directly using the employee portal. They can view timesheets and schedules, submit time-off requests, request shift swaps, and check total hours worked.
  • Integration: Use open API to integrate it with other HR solutions like payroll or workforce management systems and third-party applications such as Google Calendar.
  • Time Management: The platform helps track employee time, manage timesheets and export the information for payroll processing. Create blackout dates to prevent employees from requesting time off during busy times.
  • Employee Management: You can store staff information in an employee database while accessing relevant information like employee availability and shift duties that can be assigned to individual employees.
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  • Employee Scheduling: Easily create and adjust your team's schedule per day or week by week. See who's available, handle shift swaps and manage time-off requests in one place. You can set reminders for your team and share updated schedules instantly.
  • Team Communication: Keep your team connected with built-in messaging that supports personal messages as well as team announcements and group chats. You can also use the logbook to store files and important notices and share them with your entire team or specific groups.
  • Notifications: Improve accountability by instantly notifying employees of updated schedules and modifications. Send shift reminders and confirmations to improve staff attendance while finding replacements faster.
  • Time Clock: The mobile app allows staff members to log attendance and track time from a phone or tablet. Review timesheets, approve hours and handle breaks with ease. You can also export time data directly for payroll to avoid manual errors.
  • Timesheets: Simplify your payroll process with clear and easy-to-understand timesheets. See the hours worked, breaks taken and costs for each pay period. You can approve or edit timesheets on the go and get alerts if someone misses a break, ensuring compliance with federal labor regulations.
  • Reporting: Uncover hidden labor costs with reports that compare your scheduled hours to actual hours worked. Use punctuality reporting to identify latecomers and spot repeat offenders via overtime reports.
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Product Ranking

#21

among all
Employee Scheduling Software

#59

among all
Employee Scheduling Software

Find out who the leaders are

Analyst Rating Summary

76
73
39
78
71
86
91
52
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Mobile Capabilities
Leave and Absence Management
Schedule Management
Mobile Capabilities
Employee Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ZoomShift
OpenSimSim
+ Add Product + Add Product
Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 39 71 91 98 79 33 86 78 84 72 78 86 52 93 71 64 80 43 68 74 0 25 50 75 100
38%
0%
62%
75%
0%
25%
67%
0%
33%
75%
8%
17%
88%
0%
12%
50%
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50%
93%
0%
7%
93%
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7%
78%
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22%
78%
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22%
33%
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67%
67%
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33%
80%
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20%
75%
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25%
78%
0%
22%
44%
0%
56%
84%
0%
16%
68%
0%
32%
68%
0%
32%
74%
0%
26%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
0%
40%
70%
0%
30%

User Sentiment Summary

Excellent User Sentiment 124 reviews
Excellent User Sentiment 552 reviews
91%
of users recommend this product

ZoomShift has a 'excellent' User Satisfaction Rating of 91% when considering 124 user reviews from 2 recognized software review sites.

90%
of users recommend this product

OpenSimSim has a 'excellent' User Satisfaction Rating of 90% when considering 552 user reviews from 1 recognized software review sites.

4.9 (20)
n/a
4.5 (104)
4.5 (552)

Awards

ZoomShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

OpenSimSim stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Many users appreciate ZoomShift's simplicity and ease of use when creating and managing schedules. It's especially beneficial for businesses with frequently changing schedules.
Robust Mobile App: The mobile app allows employees to clock in and out, view schedules, and request shifts from their phones. This provides significant convenience for businesses with staff who are constantly on the move.
Cost-Effective: Several users mentioned that ZoomShift provides good value for money, especially considering its features and flexibility.
Time-Saving: The software simplifies scheduling and timesheet management, helping businesses save time with features like copying shifts, exporting schedules and setting reminders.
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Smooth Setup: The platform is easy to implement with a guided onboarding experience that helps users set up employee profiles, departments and recurring shifts.
Efficient Communication: Users appreciate the built-in messaging option, which allows managers to share news, post announcements and message employees directly.
Prompt Customer Support: Users report receiving timely and helpful responses from the vendor’s support team, which leads to faster turnaround times for platform issues and troubleshooting.
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Limited Reporting: Users expressed the need for more robust reporting options, including access to older shift histories beyond just a few months.
Declining Customer Service: Users reported a decline in customer service quality over time, citing slow responses and a lack of attention to fixing bugs.
Lack of Advanced Features: ZoomShift lacks certain features, such as more customizable alerts and the ability to mark events without adding them to the schedule or integrating payroll processing into the app.
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Sync Issues: Some users have faced syncing problems between the platform’s desktop and mobile app versions. This may affect business performance and lead to the loss of critical information.
Printing Limitations: The platform can’t print schedules, forcing users to use Microsoft Excel to print physical copies of a shift.
Customization Challenges: Users found it difficult to customize views and dashboards. Some also complained about a lack of customizations such as blackout dates, multiple types of PTO and schedule editing permissions.
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Zoomshift is an economical scheduling and time tracking solution. It offers a free starter plan, and its paid plans start at just $1 per user per month. As a user, I found it to be a user-friendly and efficient tool, especially for smaller businesses.One of the first things I appreciated about Zoomshift was its intuitive interface. The platform is easy to navigate, with a clear and organized layout that makes it simple to find the features you need. The scheduling process is straightforward, allowing you to assign shifts and view the overall schedule in a calendar format. While it lacks drag-and-drop functionality, the smart calendar view provides a comprehensive overview of shift coverage over time.The most impressive aspect of Zoomshift is its mobile app, which is packed with features typically found in more expensive scheduling solutions. It includes time tracking, shift swapping, team chat, and even sophisticated options like geofencing and offline working.However, Zoomshift does have some limitations, particularly for larger enterprises. It lacks essential features like budgeting tools and cost tracking, which are crucial for making data-driven scheduling decisions. Additionally, it doesn't offer advanced features like automatic conflict alerts, embedded AI or automatic insights to optimize schedules.Overall, I found Zoomshift to be an excellent choice for small and medium businesses that need a simple and affordable scheduling solution. It's particularly well-suited for companies with 15 to 60 employees but can also handle larger teams of up to 150 employees. If you're looking for a user-friendly platform that offers essential features like time tracking, shift management and mobile accessibility, Zoomshift is definitely worth considering.

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OpenSimSim is a user-friendly platform for small to medium-sized businesses with straightforward scheduling needs. Its onboarding process is smooth, and the ability to communicate directly with employees through the platform is a significant advantage.During testing, I found it helpful to manage a small team with features like employee profiles, user photos and color-coded positions to enhance the overall experience. Additionally, the vendor's customer support is responsive and helpful, taking inputs from users to update the software continually.However, OpenSimSim falls short in some critical areas. The lack of customization can be frustrating. For instance, I couldn't set specific blackout dates or a notice period for PTO requests. This may lead to last-minute scheduling challenges, as employees can submit requests whenever they want.On top of that, the platform doesn’t let you filter push notifications, so staff members receive notifications for every scheduling change, even if it doesn’t concern them. Another drawback is the absence of AI-driven features. You must manually input employee availability based on PTO requests to get automated conflict alerts when scheduling, which can be time-consuming and error-prone.Overall, OpenSimSim is a great starting point for businesses looking for basic scheduling and time-tracking tools. However, larger organizations with more complex needs may find the platform limiting due to its lack of customization and AI assistance.

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