Our analysts compared When I Work vs TimeForge based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
Timeforge is an all-in-one labor management solution that helps manage employee hiring, training, scheduling, communications and payroll. You can manage all aspects of your labor operations seamlessly from a centralized software without any data silos.
Its employee scheduling module provides a visual calendar that allows you to easily drag and drop shifts, ensuring optimal staffing levels at all times. Additionally, the built-in time tracking feature enables employees to clock in and out of work, eliminating the need for manual timesheets and reducing the risk of errors.
To help you run your team like clockwork, Timeforge also incorporates nifty HR and compliance management tools. You can manage employee records, track sick leave and vacation time, and ensure compliance with labor regulations. The software's built-in compliance alerts keep you informed about any changes in labor laws and avoid costly penalties.
The built-in messaging feature lets you communicate with your team easily, so you won’t lose important conversations across different platforms, minimizing the risk of miscommunication. Moreover, a native payment processor ensures same-day pay, boosting employee satisfaction and reducing administrative overhead.
Finally, Timeforge empowers you to make data-driven decisions with its labor analytics, reporting and sales forecasting capabilities. You can analyze employee performance, track labor costs and forecast future staffing needs based on historical data. This insight enables you to optimize your workforce, improve operational efficiency and drive business growth.
among all Employee Scheduling Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
TimeForge has a 'excellent' User Satisfaction Rating of 94% when considering 41 user reviews from 3 recognized software review sites.
When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated TimeForge and concluded it deserves the award for the Best Overall Employee Scheduling Software available today and earns best-in-class honors for Leave and Absence Management, Reporting and Analytics, Schedule Management, Security and Compliance, Shift Management and Time and Attendance Management. TimeForge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
TimeForge is a labor management platform offering various features to streamline hiring, scheduling, payroll and workforce tracking. Our experience with the software has been mixed, with both strengths and weaknesses.Setting up TimeForge was straightforward, with a user-friendly setup wizard guiding me through each step. The platform's intuitive interface made it easy to create schedules using the drag-and-drop editor. I appreciated the ability to customize intricate settings, such as pay rates, payment options, employee roles, permission groups and custom fields.While the user interface felt somewhat outdated compared to some competitors, it was still functional and easy to navigate. One of my favorite things was how organized the platform was, providing separate dashboards for tracking shift confirmations, swaps, templates, work periods and messages. You can also create custom dashboards to track key performance indicators specific to your business.TimeForge significantly improves the employee experience as well. Staff members can access their schedules, chat with colleagues and easily swap shifts. The platform's automatic prevention of early clock-ins and late punch-outs helps avoid time theft and ensure compliance. Additionally, the integration of staff surveys allows managers to gather feedback and improve the overall employee experience.However, there are some limitations to consider. The mobile app, while functional, is not as robust as those offered by competitors like Deputy, 7shifts and Sling. The lack of GPS tracking can make it challenging to verify employee locations during clock-ins and clock-outs. Additionally, the inability to create schedules offline and publish them later can be inconvenient.Also, TimeForge's integration capabilities are limited. It doesn’t integrate with popular sales and accounting solutions like QuickBooks and HubSpot. This requires you to manually enter sales, payroll and employee data, opening the door for errors and mistakes.Overall, TimeForge is a solid option for businesses of all sizes, but it’s important to weigh its strengths and weaknesses to see if it meets your specific needs. If mobile scheduling and extensive integrations are a priority, you may want to explore other options. However, if you’re looking for a user-friendly platform that can streamline processes and provide valuable insights, TimeForge is worth considering.
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