Our analysts compared When I Work vs Jolt based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
among all Employee Scheduling Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
Jolt has a 'excellent' User Satisfaction Rating of 93% when considering 371 user reviews from 4 recognized software review sites.
When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Jolt stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
Jolt helps its users keep up with daily tasks and track who completes what with a time stamp. It is an easy-to-use solution that satisfies food safety guidelines with automated temperature checks, temperature logs and food labeling by date. Reviewers mentioned that its initial set-up takes time, and printer issues are difficult to solve. The application does not allow users to send messages to a single employee, but they can send a message to a large group of people at once. Overall, it is a cost-effective software solution with seamless training and support.
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