Home > Employee Scheduling Software > ShiftNote > ShiftNote vs ESO Scheduling

ShiftNote vs ESO Scheduling

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Our analysts compared ShiftNote vs ESO Scheduling based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
ShiftNote Software Tool
ESO Scheduling Software Tool
SelectHub Award Winner
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Product Basics

ShiftNote is a cloud-hosted solution that offers a manager’s logbook to create shift notes electronically while accessing them from anywhere. The intuitive logbook simplifies communication between employees and managers.

Businesses can design and edit shifts online, create and assign tasks, send messages and share documents across locations. It significantly reduces the time spent in creating weekly or monthly schedules. An internal email structure helps delegate shifts and roles. Businesses can access accurate forecasts to prepare for possible customer influx.
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ESO Scheduling is a robust software solution designed to streamline employee scheduling, particularly for emergency medical services, fire departments, and hospitals. It offers features like automated shift assignments, time-off management, and real-time schedule updates, making it ideal for organizations that require precise and flexible scheduling to ensure optimal staffing levels. Users appreciate its intuitive interface and the ability to integrate with other systems, enhancing overall operational efficiency. The software stands out for its ability to handle complex scheduling needs, such as accommodating varying shift patterns and managing certifications and training requirements. This ensures that only qualified personnel are scheduled for specific tasks, reducing the risk of errors. Pricing typically varies based on the size of the organization and the specific features required, with options for monthly or annual payments. Compared to similar products, ESO Scheduling is praised for its reliability and comprehensive support, making it a preferred choice for critical service providers.
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$34.95 Monthly
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$795 Annually
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Fast Scheduling: Use a duplication tool to repeat set shifts while expediting the scheduling process. Create new schedules using customizable templates while speeding up schedule-building processes. 
  • Streamline Communications: Use an internal email function to send prompt shift updates while establishing accountability. Inform teams about shift modifications using an internal messaging capability. 
  • Manage Multiple Locations: Scale it to manage multiple locations. Step in to resolve scheduling and other issues at any branch. 
  • Manage Leaves and Shift Swaps: Manage shift swaps and leaves while approving or rejecting the requests. Communicate decisions through appropriate channels. 
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  • Improved Efficiency: Automate scheduling tasks to reduce manual errors and save time, allowing managers to focus on strategic activities.
  • Enhanced Employee Satisfaction: Provide employees with more predictable schedules and the ability to request time off or swap shifts easily, leading to higher job satisfaction.
  • Cost Savings: Optimize labor costs by ensuring the right number of staff are scheduled based on demand forecasts, reducing overtime and understaffing issues.
  • Compliance Management: Ensure adherence to labor laws and company policies by automatically tracking hours worked, breaks, and overtime.
  • Real-Time Updates: Instantly communicate schedule changes to employees via mobile notifications, reducing miscommunication and no-shows.
  • Data-Driven Decisions: Utilize analytics and reporting tools to gain insights into workforce trends, helping to make informed staffing decisions.
  • Scalability: Easily adjust to the needs of growing businesses by managing schedules for a small team or a large workforce with equal efficiency.
  • Integration Capabilities: Seamlessly integrate with payroll, HR, and other enterprise systems to streamline operations and ensure data consistency.
  • Employee Empowerment: Allow employees to view their schedules, request changes, and communicate availability through a user-friendly interface, fostering a sense of control and responsibility.
  • Reduced Administrative Burden: Minimize the time spent on scheduling-related administrative tasks, freeing up resources for other critical business functions.
  • Enhanced Communication: Facilitate better communication between managers and employees through built-in messaging and notification features.
  • Flexibility: Adapt to various scheduling needs, whether for part-time, full-time, or shift-based employees, ensuring all staffing requirements are met.
  • Improved Accountability: Track attendance and punctuality, helping to identify and address issues promptly, thereby improving overall workforce reliability.
  • Customizable Templates: Use pre-built or custom templates to quickly create schedules that meet specific business needs, reducing the time spent on repetitive tasks.
  • Conflict Resolution: Automatically detect and resolve scheduling conflicts, ensuring smooth operations and reducing the likelihood of staffing issues.
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  • Shift Scheduling: Plan employee schedules while making shift changes as per staff availability and requests. Maintain schedules for multiple departments while modifying them according to needs. 
  • Task Management: Share and manage annual task calendars using an advanced task management module. Schedule tasks while monitoring workflow processes. 
  • Performance Management: Monitor employee performance using the stat tracking and key performance indicator function. Maintain staff schedules and digital logbook entries while arranging meetings for multiple branches. 
  • Sales Forecasting: Forecast sales using historical data to set weekly labor and operational budgets. Generate MIS reports to get detailed business insights. 
  • Event Calendar: Use the calendar view to get information on upcoming events while broadcasting company-specific events. Mark dates, leave comments and share with teams to keep everyone on the same page. 
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  • Drag-and-Drop Interface: Easily create and adjust schedules by dragging and dropping shifts into place.
  • Real-Time Updates: Instant notifications for schedule changes, ensuring all team members are always informed.
  • Shift Swapping: Employees can request and approve shift swaps directly within the platform, streamlining the process.
  • Automated Scheduling: Generate schedules based on predefined rules and employee availability, reducing manual effort.
  • Mobile Access: Access and manage schedules from any device, providing flexibility for both managers and employees.
  • Compliance Tracking: Ensure schedules adhere to labor laws and company policies, minimizing legal risks.
  • Time-Off Management: Track and approve time-off requests, integrating them seamlessly into the scheduling process.
  • Reporting and Analytics: Generate detailed reports on scheduling metrics, helping to identify trends and optimize workforce management.
  • Integration with Payroll Systems: Sync scheduling data with payroll software to streamline payroll processing and reduce errors.
  • Employee Self-Service Portal: Allow employees to view their schedules, request changes, and communicate with managers directly through the platform.
  • Customizable Templates: Create and save schedule templates for recurring shifts, saving time on future scheduling tasks.
  • Overtime Management: Monitor and control overtime hours to manage labor costs effectively.
  • Shift Reminders: Automated reminders sent to employees before their shifts, reducing no-shows and tardiness.
  • Role-Based Permissions: Assign different access levels to users based on their roles, ensuring data security and appropriate access.
  • Historical Data Access: Access past schedules and employee attendance records for reference and compliance purposes.
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Product Ranking

#41

among all
Employee Scheduling Software

#58

among all
Employee Scheduling Software

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User Sentiment Summary

Great User Sentiment 8 reviews
Excellent User Sentiment 31 reviews
86%
of users recommend this product

ShiftNote has a 'great' User Satisfaction Rating of 86% when considering 8 user reviews from 2 recognized software review sites.

90%
of users recommend this product

ESO Scheduling has a 'excellent' User Satisfaction Rating of 90% when considering 31 user reviews from 1 recognized software review sites.

3.75 (1)
n/a
n/a
4.48 (31)
4.4 (7)
n/a

Awards

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ESO Scheduling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Users have praised ShiftNote's user-friendly interface, finding it easy to navigate and utilize for scheduling and communication purposes.
Improved Communication: The platform facilitates better communication among team members, allowing for seamless shift changes and updates.
Performance Tracking: ShiftNote enables managers to monitor employee performance, providing insights into attendance, punctuality, and overall efficiency.
Shift Swaps: Employees can easily request and manage shift swaps through the platform, streamlining the process and reducing scheduling conflicts.
Reporting Features: ShiftNote offers reporting functionalities, allowing managers to generate reports on various metrics such as labor costs, attendance, and scheduling efficiency.
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Easy to Use: Users find the interface intuitive and easy to navigate, making it simple to create and manage schedules.
Flexible Scheduling: The system allows for various scheduling options, including shift swaps, time-off requests, and different shift types, accommodating diverse employee needs.
Mobile Access: Employees can access and manage their schedules from their mobile devices, enhancing flexibility and communication.
Real-Time Updates: The system provides real-time updates on schedule changes, ensuring everyone is informed and on the same page.
Automated Reminders: The system sends automated reminders for shift changes, time-off requests, and other important events, reducing the risk of missed shifts.
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Limited Mobile App: The mobile app needs improvement, users say it could be more reliable and have more features.
Customization is Lacking: Users want more flexibility to customize reports and notifications to fit their specific needs.
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Limited Customization: Some users find the scheduling options too rigid, making it difficult to accommodate unique employee needs or business requirements. For example, they may not be able to easily adjust shift lengths or create specific break schedules.
Complex Interface: The interface can be overwhelming for new users, with a steep learning curve and a lack of intuitive navigation. This can lead to frustration and wasted time trying to understand the system.
Poor Mobile Experience: The mobile app is often reported as clunky and difficult to use, making it challenging for employees to manage their schedules on the go. This can be a major inconvenience for employees who rely on their phones for scheduling information.
Lack of Integration: ESO Scheduling may not integrate well with other business systems, such as payroll or time tracking software. This can lead to data duplication and manual workarounds, increasing the risk of errors and inefficiencies.
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Want to make a "shift" in how you manage employee scheduling? ShiftNote is generally well-received by users for its user-friendly design, effective communication features, and ability to simplify shift scheduling and management. Users praise its intuitive interface, which is accessible across multiple devices, making it a breeze to use on the go. However, some users have reported occasional technical glitches and expressed a desire for more advanced features and integrations. Despite these minor drawbacks, ShiftNote is lauded for its ability to enhance team coordination and operational efficiency across various sectors, particularly in the hospitality and retail industries. Its strength lies in its simplicity and ease of use, making it a great option for businesses looking to streamline their scheduling processes without a steep learning curve. While it may lack some advanced features found in other scheduling software like When I Work or Homebase, its intuitive design and focus on core scheduling functionalities make it a suitable choice for small to medium-sized businesses in fast-paced industries where efficient scheduling is paramount.

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User reviews from the past year on ESO Scheduling are largely positive, highlighting its suitability for EMS and fire departments. Users particularly appreciate its comprehensive suite of features, including employee scheduling, time and attendance tracking, payroll management, and certification tracking, all within a single platform. This integration simplifies administrative tasks and reduces the need for multiple software solutions, saving time and money. Users rave about the significant reduction in payroll processing time, citing a decrease from an entire workday to under 30 minutes. The ability for employees to access schedules and submit requests from anywhere is also frequently commended. However, some users find the software's navigation to be convoluted due to its extensive menu options, making it challenging to locate specific functions quickly. While acknowledging this drawback, ESO Solutions states that their development team is actively working on simplifying the user interface for improved ease of use. Overall, ESO Scheduling is best suited for EMS and fire departments seeking an all-in-one solution to streamline operations and reduce administrative burden, particularly those prioritizing efficient payroll processing and flexible employee access.

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Screenshots

Top Alternatives in Employee Scheduling Software

7shifts
Deputy
Findmyshift
Homebase
Humanity
OpenSimSim
Planday
Quinyx
ScheduleFlex
Shiftbase
Shiftboard
Sling
TimeForge
When I Work
WhenToWork
ZoomShift

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