Shiftboard vs Branch

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Our analysts compared Shiftboard vs Branch based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Shiftboard is a cloud-based employee scheduling software designed to help businesses efficiently manage their workforce. It caters to businesses of all sizes, but it particularly shines when handling complex scheduling needs or a large number of employees. Shiftboard offers a variety of features including schedule creation and management, employee hour tracking, and communication tools. The software integrates with other business systems like payroll and HR software, streamlining operations.

Benefits of using Shiftboard include improved employee productivity, reduced labor costs, increased employee satisfaction, and better compliance with labor laws. Users appreciate its ease of use, comprehensive features, and positive impact on workforce management. Shiftboard's pricing structure is not publicly available, so interested businesses should contact Shiftboard directly for detailed pricing information. Keep in mind that pricing for software like this can vary based on factors such as the number of users and desired features.

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The Branch app is a mobile-first solution that connects employees working on an hourly basis with enterprises. Employees can pick up available shifts within minutes rather than wasting valuable time in search of available shifts. Employees can earn more by working available shifts, collect advance paychecks and plan their finances.

It offers modules that bridge the communication gap between hourly workers and companies. Employees can find convenient shifts and can swap shifts in case of an emergency. Its seamless interface reduces absenteeism, saves time and cuts costs.
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$3/User, Monthly
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Product Insights

  • Efficiency: Helps HR managers build better schedules in less time. On average, implementing the system results in a 53% increase in schedule creation efficiency and a 55% increase in shift change management efficiency. 
  • Optimized Workforce: Save on business costs by reducing the number of unnecessary shifts. The average user can reduce scheduled hours by more than 7% and overtime costs by more than 50%. 
  • Employee Performance:: Managers can build better schedules that benefit employees as well as the business. As a result, the average user reports a more than 6% increase in employee productivity and a 40% decrease in turnover. 
  • Accuracy: It helps optimize scheduling processes, reducing the average number of scheduling errors by more than 50%. 
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  • Automatic Notifications: Sends notifications automatically to employees about new messages, upcoming shifts, shift approvals or rejections. Its chat feature facilitates messaging between employees without having to share personal information. 
  • Improves Workers’ Finances: Provides various budgeting tools that help employees enhance their financial health. Employees can instantly access earned wages to pay their bills, unexpected expenses or emergencies ahead of the payroll period of two weeks. 
  • Boosts Earnings: Helps employees enhance their shift coverage and boost their earnings by picking up more shifts. 
  • Reduces Absenteeism Up to 43%: Offers a flexible platform for hourly employees to swap their shifts when their availability changes. This feature simplifies the scheduling process for shift managers and reduces employee absenteeism by as much as 43%. 
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  • Profiles: Collect and store employee information such as contact information, credentials, skills and work history. This information can then be used to assign roles based on scheduling needs. 
  • Communication: View schedules online and notify staff on schedule changes. It sends messages and notifications automatically so that all team members have access to the most up-to-date information. 
  • Demand Planner: Forecast scheduling needs using historical data and patterns. Managers can build schedules and fill shifts based on predicted business needs. 
  • Tradeboard: Employees can utilize Tradeboard to switch shifts, while the system ensures that no shifts are double-booked. Managers can oversee shift-swapping and set rules to ensure compliance and that employees don’t pick up shifts that will put them into overtime. 
  • Reports and Analytics: The system can collect data on shifts, employees, budgets, forecasts, labor costs and more. Generate reports and analyze them at any time to help track spending. 
  • Mobile: Access the schedule at any time through any internet-connected device. Employees can view the schedule, update their availability, request time off and trade shifts, all through the mobile app. 
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  • Self-Service Design: Offers a self-service platform to employees so that they can swap shifts as per their availability. This functionality eliminates administrative hassles and drastically reduces the time spent on scheduling. 
  • AI Chatbots: Designed with artificial intelligence chatbots to facilitate the onboarding of the staff, training, engagement and learning. 
  • Mobile Application: A native mobile application helps employees manage their shift coverage, earnings, leaves, overtime and attendance. 
  • Communication Tools: Offers numerous features that strengthen communications within businesses and boosts coordination. Shift managers can broadcast important updates and announcements to ensure everyone is informed, and important tasks are finished within deadlines. 
  • Reporting and Dashboards: Offers automated reporting tools and dashboards to report survey results in real time. Businesses can generate various customizable reports that can aid their improvement and help with employee performance reviews. 
  • Performance Benchmarking: Compare survey results with industry benchmarks and discover the areas that need improvement. It can be used to improve the performance of an employee or shake up things high up the ladder. 
  • Integrations: Seamlessly integrate with various third-party applications like Zapier, Box, Salesforce and SAP. Connect with the company’s external systems to complete team workflows. 
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Product Ranking

#10

among all
Employee Scheduling Software

#85

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 519 reviews
Excellent User Sentiment 1616 reviews
88%
of users recommend this product

Shiftboard has a 'great' User Satisfaction Rating of 88% when considering 519 user reviews from 4 recognized software review sites.

91%
of users recommend this product

Branch has a 'excellent' User Satisfaction Rating of 91% when considering 1616 user reviews from 5 recognized software review sites.

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4.5 (14)
4.6 (48)
4.4 (219)
4.39 (236)
4.58 (679)
4.4 (230)
4.6 (675)
3.3 (5)
3.9 (29)

Awards

SelectHub research analysts have evaluated Shiftboard and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Branch stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Shift Management: Nearly 94% of reviewers liked the built-in Tradeboard for employees to exchange or transfer shifts, boosting accountability and efficiency.
Schedules: Around 90% of users who referred to schedules liked that it reduces time spent creating and managing schedules. It notifies of any errors and provides easy access for employees.
Tracking: It helps monitor the login / logout of individual workers, their interest in additional shifts and overtime status, as noted by 91% of users who specified tracking.
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Ease of Use: All users who referred to ease of use said that the system is straightforward, making it easy to learn, use and navigate.
Communication: Provides an easy way to communicate with teams and includes supervision for more efficient workflows, as noted by all reviewers who referred to communication.
Management: All users who specified management said it streamlines managing and tracking of schedules, shifts, finances and more.
Advance Paycheck: All users who mentioned advance paychecks liked the ability to take paycheck advances or loans when needed.
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Reports: About 56% of reviewers who referred to reports said that custom reports require a great deal of trial and error, and some fields are not reportable.
Layout: The page layout style is quite clunky and difficult to navigate, especially when there are more teams and time slots, as mentioned by 80% of users who referred to layout.
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Performance: All users who referred to performance said that the system can be slow, glitchy and also crash at times.
Integration: It doesn’t link with all banks or applications, as observed by 86% of users who mentioned linking.
Customer Support: All users who talked about customer support wished that support would be available online via 24/7 chat and phone.
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Shiftboard provides robust scheduling tools that help reduce scheduling errors. Its online and mobile availability allows employees to access it from anywhere and stay updated on schedules and shifts. Staff in certain roles can trade shifts within Shiftboard without going through management. It helps to keep track of employee shift times and their clock in and out locations. Some reviewers said that creating custom reports requires a great deal of trial and error, while some fields are not reportable. Users have mentioned that they would like to see more viewer-friendly pages.

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Branch is a cloud-based solution for time and productivity tracking for companies managing multiple shifts. It provides the capability to monitor work hours, view schedules, assign tasks, plan shifts and communicate with employees. Provides visibility on employee availability both in real time and in the future to help managers plan resources and workflows. A self-service mobile app enables employees to track everyday schedules and budgets, message colleagues, take advance paychecks and earn more money by taking shifts that are available. Some reviewers mentioned that it doesn’t link with all the banks and applications, preventing them from using the cash advance feature. The system can be glitchy, slow and crash at times. Users wished that customer support would be made available online via 24/7 options, which would be more pragmatic and reliable.

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Screenshots

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