HotSchedules vs OpenSimSim

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Our analysts compared HotSchedules vs OpenSimSim based on data from our 400+ point analysis of Employee Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

HotSchedules Software Tool

Product Basics

HotSchedules is a cloud-based shift scheduling tool within the Fourth HR ecosystem. It assists with a variety of core employee scheduling tasks, including assigning shifts, tracking time and managing labor.

It helps optimize time and labor costs by analyzing sales patterns, forecasting demand and optimizing workforce allocation through seasons. The built-in messaging portal improves communication and keeps the team on the same page.

Businesses can create custom dashboards to track business-specific KPIs, employee performances and attendance. Employees get unique portals to view assigned tasks, swap shifts and communicate with team members.

A built-in wage and labor compliance module helps maintain compliance with state and federal labor laws. The mobile app provides push notifications for scheduling conflicts and compliance issues to stay agile and compliant from anywhere.

Pros
  • Convenience and accessibility
  • Scheduling functionality
  • Efficient automation
  • Diverse integrations
Cons
  • Learning curve
  • Inconsistent support services
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OpenSimSim is a cloud-based platform for creating, communicating and managing schedules for hourly workers. Managers can create and manage schedules using pre-built templates, automated conflict alerts and drag-and-drop tools. It incorporates employee availability, time-off requests and shift trading into a single, unified view to avoid scheduling errors.

Employees can use self-service portals to view schedules, request time off and swap shifts with colleagues, fostering a sense of ownership over their work-life balance. The mobile app enhances accessibility, allowing managers and employees to stay connected and informed on the go.

Built-in messaging enables interaction between team members, eliminating the need for external communication modules. Additionally, analytics helps track labor costs, identify scheduling patterns and optimize staffing levels. Businesses can get actionable insights and make data-driven decisions to improve overall efficiency and profitability.

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$40/Location, Monthly
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Tailored to your specific needs
$15.99 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Save Time: Build schedules and assign shifts more effectively and save time spent on these activities.
  • Improve Communication: Communicate with team members, update schedule changes, swap shifts and more directly through the platform to keep up with all critical and urgent scheduling revisions.
  • Reduce Labor Costs: Generate store reports on labor costs and sales and assess overall labor practices to help inform future budgets.
  • Encourage Employee Engagement: Managers can provide employees direct access to the schedule through the mobile app, allowing them to access and request changes to the schedule, which boosts engagement.
  • Ensure Compliance: Configure labor rules to document shift transactions, control labor costs, and comply with industry, state and federal legislation.
  • Accurate Forecasting: Ensure accurate forecasts using tools that help cut operational costs, boost revenue from sales and increase customer satisfaction and experiences.
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  • Start Scheduling For Free: OpenSimSim offers the starter plan for free and doesn’t require credit card information to start scheduling. You can schedule up to 10 workers in one location and department at no cost.
  • Manage Your Team Efficiently: According to our data, OpenSimSim offers 85% of key employee management tools out of the box. This includes multiple pay rates, access permissions, staff roles, self-service portals, labor budgeting and cost tracking. It also centrally stores staff documents and certificates and sends expiry alerts based on your rules.
  • Schedule From Anywhere: The platform offers a robust mobile app, SocialSchedules, which has ratings of 4.5 and 4.8 on the Play Store and Apple Store, respectively. You can use it to create schedules, communicate with team members, publish shifts and track tasks from anywhere.
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  • Scheduling: Build schedules with customizable templates and intuitive drag-and-drop tools. Approve or deny shift change requests, define rules to limit overtime and manage employee availability from a dashboard.
  • Time and Attendance: Track clock-in and clock-out times, collect information on tip and break entries, and allow employees to access their timecards and payroll histories. Managers can set up alerts to notify employees when they miss a time punch. Set geo-fencing rules using the mobile WebClock to track employee locations.
  • Labor Forecasting: Access the following forecasting features:
    • Schedule Optimization: Standardize scheduling rules and automate recurring tasks using predictive scheduling across multiple branches and locations.
    • Scheduling Visibility: Manage labor analytics to measure critical KPIs like overall performance, cost per labor, sales patterns and labor cost to keep restaurants competitive.
    • Store-Level Forecasting: Analyze historical data to identify weekly sales patterns and help managers allocate workforces efficiently. Send alerts for overtime and other potential compliance issues.
  • Labor Management: Calculate minimum staffing requirements, plan shift breaks, and generate suggested headcounts to ensure that any given shift always has the proper number of staff members.
  • Scheduling and Wage Compliance: Adhere to local and federal regulations with:
    • Predictive Scheduling: Stay up to date with local laws and evolve as regulations shift. Prepare and adapt to compliance changes before they go into effect.
    • Break and Meal Management: Set up rules to automatically schedule meal and break times for staff members. Receive notifications of missed break times and automatically calculate break pay impacts.
    • Overtime Management: Track employees going into overtime and allow managers to swap overworked staff with other employees.
    • Certifications: Receive certificate expiry alerts and define automation to request updated documents from employees, managers and other team members.
  • POS Integration: Employees can track time and clock in and out of work from a POS system. Pull sales and operational data from POS to forecast weekly and seasonal sales patterns and workforce requirements.
  • Health Surveys: Generate digital health surveys to gain extra visibility into the business. Use CDC-tailored surveys and health screening tools to ensure employees are safe to come to work.
  • Manager Logbook: Manage physical and digital logbooks that help track tasks, maintenance objectives and food safety information, such as temperature.
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  • Employee Scheduling: Easily create and adjust your team's schedule per day or week by week. See who's available, handle shift swaps and manage time-off requests in one place. You can set reminders for your team and share updated schedules instantly.
  • Team Communication: Keep your team connected with built-in messaging that supports personal messages as well as team announcements and group chats. You can also use the logbook to store files and important notices and share them with your entire team or specific groups.
  • Notifications: Improve accountability by instantly notifying employees of updated schedules and modifications. Send shift reminders and confirmations to improve staff attendance while finding replacements faster.
  • Time Clock: The mobile app allows staff members to log attendance and track time from a phone or tablet. Review timesheets, approve hours and handle breaks with ease. You can also export time data directly for payroll to avoid manual errors.
  • Timesheets: Simplify your payroll process with clear and easy-to-understand timesheets. See the hours worked, breaks taken and costs for each pay period. You can approve or edit timesheets on the go and get alerts if someone misses a break, ensuring compliance with federal labor regulations.
  • Reporting: Uncover hidden labor costs with reports that compare your scheduled hours to actual hours worked. Use punctuality reporting to identify latecomers and spot repeat offenders via overtime reports.
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Product Ranking

#7

among all
Employee Scheduling Software

#59

among all
Employee Scheduling Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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OpenSimSim
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Collaboration Employee Management Leave And Absence Management Mobile Capabilities Platform Capabilities Reporting And Analytics Schedule Management Security And Compliance Shift Management Time And Attendance Management 78 86 52 93 71 64 80 43 68 74 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1149 reviews
Excellent User Sentiment 552 reviews
86%
of users recommend this product

HotSchedules has a 'great' User Satisfaction Rating of 86% when considering 1149 user reviews from 5 recognized software review sites.

90%
of users recommend this product

OpenSimSim has a 'excellent' User Satisfaction Rating of 90% when considering 552 user reviews from 1 recognized software review sites.

4.5 (14)
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4.2 (94)
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4.37 (426)
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4.4 (388)
4.5 (552)
4.0 (227)
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Awards

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OpenSimSim stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Convenience and Accessibility: Users appreciate the system’s remote accessibility, which saves time and enhances productivity for both employees and managers.
Scheduling Functionality: The platform offers a comprehensive package of scheduling tools, including shift swapping, time off, blackout dates and availability management.
Efficient Automation: Automation such as auto-scheduling, sick pay and holiday calculations simplifies administrative tasks for managers.
Diverse Integrations: Users report that integration with other modules like payroll systems, POS solutions and HR software enhances productivity and workforce management.
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Smooth Setup: The platform is easy to implement with a guided onboarding experience that helps users set up employee profiles, departments and recurring shifts.
Efficient Communication: Users appreciate the built-in messaging option, which allows managers to share news, post announcements and message employees directly.
Prompt Customer Support: Users report receiving timely and helpful responses from the vendor’s support team, which leads to faster turnaround times for platform issues and troubleshooting.
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Learning curve & complexity: The interface can be challenging for beginners, requiring significant time and effort to learn and navigate effectively.
Inconsistent customer support: Users report long wait times or difficulty resolving complex issues, leading to potential frustration and delays.
Pricing concerns: Additional fees beyond the monthly subscription can add up, making it more expensive than competitors.
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Sync Issues: Some users have faced syncing problems between the platform’s desktop and mobile app versions. This may affect business performance and lead to the loss of critical information.
Printing Limitations: The platform can’t print schedules, forcing users to use Microsoft Excel to print physical copies of a shift.
Customization Challenges: Users found it difficult to customize views and dashboards. Some also complained about a lack of customizations such as blackout dates, multiple types of PTO and schedule editing permissions.
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Let's dish on the good, the bad, and the ugly of HotSchedules based on what folks have been saying lately. HotSchedules seems to be a bit of a mixed bag. Users dig that it's pretty straightforward to use and can be a real time-saver, especially when it comes to wrangling schedules and keeping everyone in the loop. It's like having a personal assistant who's always on top of things. But, there's a catch – it can be a bit pricey, and some users feel like it's missing some bells and whistles that other scheduling software has. Think of it as a reliable car that gets you from point A to point B, but maybe doesn't have all the fancy features like a sunroof or heated seats. So, who's HotSchedules a good fit for? Well, if you're running a business in the hospitality industry, like a restaurant or hotel, and you need a solid scheduling tool that won't leave you scratching your head, HotSchedules could be your jam. It's especially handy if you've got a bunch of hourly employees and multiple locations to juggle. However, if you're on a tight budget or need a software with all the latest gadgets, you might want to shop around a bit. There are other options out there like Homebase or When I Work that might be more your style.

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OpenSimSim is a user-friendly platform for small to medium-sized businesses with straightforward scheduling needs. Its onboarding process is smooth, and the ability to communicate directly with employees through the platform is a significant advantage.During testing, I found it helpful to manage a small team with features like employee profiles, user photos and color-coded positions to enhance the overall experience. Additionally, the vendor's customer support is responsive and helpful, taking inputs from users to update the software continually.However, OpenSimSim falls short in some critical areas. The lack of customization can be frustrating. For instance, I couldn't set specific blackout dates or a notice period for PTO requests. This may lead to last-minute scheduling challenges, as employees can submit requests whenever they want.On top of that, the platform doesn’t let you filter push notifications, so staff members receive notifications for every scheduling change, even if it doesn’t concern them. Another drawback is the absence of AI-driven features. You must manually input employee availability based on PTO requests to get automated conflict alerts when scheduling, which can be time-consuming and error-prone.Overall, OpenSimSim is a great starting point for businesses looking for basic scheduling and time-tracking tools. However, larger organizations with more complex needs may find the platform limiting due to its lack of customization and AI assistance.

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Top Alternatives in Employee Scheduling Software


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Findmyshift

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WhenToWork

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